--- description: Learn more about TapMango. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TapMango Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [TapMango](/software/107749/tapmango) # TapMango Canonical: https://www.getapp.com.au/software/107749/tapmango Page: 1 / 9\ Next: [Next page](https://www.getapp.com.au/software/107749/tapmango?page=2) > TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more. > > Verdict: Rated **4.8/5** by 186 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TapMango TapMango is a fully branded solution offering retailers the ability to provide custom loyalty tags and cards to customers. TapMango's customer-facing interactive tablet allows customers to view current offers in-store, and accumulate points for checking in or making purchases. Merchants can grow their customer base and connect with groups via email, SMS and mobile push marketing and in-app notifications. TapMango provides merchants with innovative ways to sell to existing customers and attract customers via several referral mechanisms. The platform integrates with existing point of sale (POS) systems to help converts sales transactions into loyal customers. Mobile ordering allowing your customers to place and track orders on your mobile app. In addition, they can earn and redeem rewards with each order AND best of all, we take 0% of your revenue ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 186 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TapMango - **Founded**: 2013 ## Commercial Context - **Pricing Details**: https://www.tapmango.com/pricing/ - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Canada, United Kingdom, United States ## Features - 2-Way Messaging - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Responses - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Client Portal - Communication Management - Consent Management - Contact Database - Contact Management - Credit Card Processing - Customer Accounts - Customer Activity Tracking - Customer Database ## Integrations (11 total) - BigCommerce - Checkfront - Clover - DoorDash for Merchants - Lightspeed Retail - Mindbody - Shopify - Shopify POS - Square Point of Sale - Stripe - Toast POS ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software) - [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software) - [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software) - [SMS Marketing Software](https://www.getapp.com.au/directory/1291/sms-marketing/software) - [Referral Software](https://www.getapp.com.au/directory/742/referral-marketing/software) ## Alternatives 1. [Guusto](https://www.getapp.com.au/software/127547/guusto) — 4.9/5 (3441 reviews) 2. [Kangaroo](https://www.getapp.com.au/software/109869/kangaroo) — 4.9/5 (248 reviews) 3. [RepeatMD](https://www.getapp.com.au/software/2074767/repeatmd) — 4.4/5 (190 reviews) 4. [Referrizer](https://www.getapp.com.au/software/2049711/referral-marketing-automation) — 4.8/5 (196 reviews) 5. [Smile.io](https://www.getapp.com.au/software/100967/smile-io) — 4.9/5 (67 reviews) ## Reviews ### "TapMango is the way to go" — 5.0/5 > **Jenna** | *4 January 2021* | Tobacco | Recommendation rating: 9.0/10 > > **Pros**: I like the ease of use in setting up and adding new features, it's quite intuitive. The team is fantastic and always willing to help find a solution and has even gone so far as to implement new features for us. Love the multiple methods of rewarding customers and the various ways of staying in touch with our customers. > > **Cons**: TapMango is a little on the pricier side compared to other softwares but it has great features and a wonderful team. ----- ### "The most amazing reward program for business" — 5.0/5 > **Paula** | *11 August 2020* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I like the ease in which all are able to use the Tablet. I also like the fact that it does the job in following up and reaching out to my customers. Great customer relation > > **Cons**: I honestly have nothing I like least about the software. I can say it was a well constructed and thought about product from the developer to their customers. > > MY overall experience is awesome as my customers absolutely loves this product. Thank you TapMango for helping me look and be great to my customers. ----- ### "Worst Business Decision in 18 years" — 1.0/5 > **Debbie** | *16 March 2020* | Retail | Recommendation rating: 0.0/10 > > **Pros**: none, nada nothing-and now you want a pro review > > **Cons**: I saw a presentation presented by PetsPlus Mag. The system looked great and had lots of benefits. The problem began when our account started to do the onboarding process. First, the process of communication was horrible. When someone puts on their em they respond in 48-72 hours that's not good. Next, the set-up was sloppy and not done correctly. This created a huge problem as half of our clients were not in the system. Then the tablet malfunctioned and 2 training sessions were wasted when things did not work. In the meantime, the company is paying for employees to learn a system which is not functional and certainly not user friendly. The rep that was to help us bring the system on seemed always in a hurry, and not communicating the uses easily. We were always sent back to a video. Even contacting the support line via chat was often frustrating. They would send back replies like glad you figured it out yourself. WTH? Frustrating is beyond belief here. In fact, several emails were sent prior to me hitting the "do not return to this program ever" button signed frustrated. Obviously, on deaf ears. We have gone back to our old loyalty rewards system-after it took me 3 days to fix the rewards as we had been a 1-1 point system then went with 15 -1 (after I suggested 1-1) I belong to several retail groups and I will not recommend this system. I hope you get the flaws fixed as this was the worst decision I have made in 18 years in business. Signed: No saving this account\! ----- ### "Tap Mange Review" — 5.0/5 > **Michelle** | *19 March 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: We are able to rewards customers by visit and by dollars spent. People easily sign in and get their rewards information, etc while ate check out. App works nicely. Our account manager \[SENSITIVE CONTENT HIDDEN\] is great\! > > **Cons**: Customer interface does not show what VIP level they are a member of. Email template doesn't seem to be very customizable. Extra steps to create specialty groups or add customer while at the checkout. Doesn't integrate with our POS system so adds extra steps. > > Happy we switched. ----- ### "Fantastic loyalty program with custom app, online ordering, and more" — 5.0/5 > **Stewart** | *8 October 2020* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Loyalty program, The custom app, Online ordering, Text campaigns > > **Cons**: Sometimes a campaign is missing something specific. But generally I can work around it. > > We and our customers love it. They love to collect the points and use them for drinks. We love being able to contact them with special deals to get them to come back in ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.com.au/software/107749/tapmango?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/107749/tapmango) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data