--- description: Learn more about CallHippo. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CallHippo Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/1537/speech-recognition/software) > [CallHippo](/software/107461/callhippo) # CallHippo Canonical: https://www.getapp.com.au/software/107461/callhippo Page: 1 / 28\ Next: [Next page](https://www.getapp.com.au/software/107461/callhippo?page=2) > CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup > > Verdict: Rated **4.4/5** by 675 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CallHippo • CallHippo offers a web-based virtual phone system for small businesses to make and receive calls from any Internet-enabled device. • CallHippo allows businesses to buy a single number for the entire organization’s phone communication requirements or buy separate numbers for different departments. • The solution’s team collaboration tool allows agents to record calls, transfer calls, and collaborate with team members in real-time. • The software’s interactive dashboard displays the calling activity of agents and helps supervisors track key performance metrics in order to take business-relevant decisions. • CallHippo automatically delivers all call recordings and missed voicemails in an audio format to the admin's mailbox. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 675 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CallHippo - **Location**: WALNUT, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Basic plan: $1 per user per month Starter plan: $25 per user per month Professional plan: $39 per user per month Ultimate plan: $55 per user per month Enterprise plan: Contact Sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hindi, Hungarian, Icelandic, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Antigua and Barbuda, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Bhutan, Bosnia and Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China and 69 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Notifications - Archiving & Retention - Auto-Dialer - Automated Routing - Automatic Call Distribution - Blended Call Center - CRM - Call Center Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tracking Metrics - Call Transfer ## Integrations (21 total) - Airtable - Constant Contact - Dynamics 365 - Freshdesk - Freshservice - Front - Gorgias - Greenhouse - HappyFox Help Desk - Intercom - Outreach - Pipedrive - Salesforce Sales Cloud - Shopify - Slack ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Speech Recognition Software](https://www.getapp.com.au/directory/1537/speech-recognition/software) ## Related Categories - [Speech Recognition Software](https://www.getapp.com.au/directory/1537/speech-recognition/software) - [Telephony Software](https://www.getapp.com.au/directory/294/telephony/software) - [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software) - [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software) - [IVR Software](https://www.getapp.com.au/directory/289/ivr/software) ## Alternatives 1. [3CX](https://www.getapp.com.au/software/103409/3cx) — 4.4/5 (465 reviews) 2. [JustCall](https://www.getapp.com.au/software/2047760/justcall) — 4.1/5 (223 reviews) 3. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (858 reviews) 4. [Nextiva](https://www.getapp.com.au/software/91289/nextiva) — 4.6/5 (914 reviews) 5. [VoIP.ms](https://www.getapp.com.au/software/2035391/voip-ms) — 4.8/5 (697 reviews) ## Reviews ### "Call Hippo" — 5.0/5 > **Sharon Mylene** | *25 February 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Good Service and the customer service Representative is very attentive and helpful > > **Cons**: There is nothing that I don't like about CallHippo ----- ### "User Friendly" — 4.0/5 > **Lazar** | *26 March 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Easy navigate through the app. Calls and calls-report easy to pull. > > **Cons**: Trial version so cannot test everything. ----- ### "Awful customer service, will try to squeeze every last penny out of you." — 1.0/5 > **Ron** | *28 October 2025* | Computer Games | Recommendation rating: 0.0/10 > > **Pros**: There is nothing to say here, so I'll just repeat it over and over. > > **Cons**: Very disappointing experience with CallHippo. The representative made promises that were not delivered and later tried to upsell and squeeze more money for basic functionality that should have been included from the start. The service is unreliable, and communication is unclear. Would not recommend. ----- ### "Thumbs Up for Support" — 5.0/5 > **Rahul** | *3 February 2026* | Computer Networking | Recommendation rating: 8.0/10 > > **Pros**: Support was very helpful, we have been having issues with our services not working but the team helped to resolve the issue by taking pro active steps. Thank you > > **Cons**: Dialer Mobile app can be more intuitive in terms of UI/UX and performance. The reminder system should be built into the billing 15 days, 7 days, and 1 day before expiration of any plan (currently its only built in for 15 days) > > Excellent Support team who goes beyond to help their customers. Appreciate your excellence and diligence ----- ### "Great support and UI" — 5.0/5 > **Kane** | *12 March 2025* | Computer Hardware | Recommendation rating: 7.0/10 > > **Pros**: Great customer support\! \[sensitive content hidden\] was awesome. > > **Cons**: None so far\! Myabe easier acces to main city numbers. > > Super responsive and amazing UI far better than ZOOM ----- Page: 1 / 28\ Next: [Next page](https://www.getapp.com.au/software/107461/callhippo?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/107461/callhippo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data