--- description: Learn more about RMS. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RMS Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/81/hospitality-property-management/software) > [RMS](/software/107249/rms-hotel) # RMS Canonical: https://www.getapp.com.au/software/107249/rms-hotel Page: 1 / 18\ Next: [Next page](https://www.getapp.com.au/software/107249/rms-hotel?page=2) > RMS is a flexible and scalable cloud-based property management solution designed to help hospitality operators increase their operational efficiency and enhance guest experience. RMS helps property managers across the globe run their campgrounds, National Parks, RV parks, RV resorts, and marinas. > > Verdict: Rated **4.4/5** by 412 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of RMS The dashboard can be customised for different users, managers and departments, and gives a real-time snapshot of activity. Inventory can be distributed across multiple channels and managed from a single platform. An internet booking engine can be embedded in property websites, allowing guests to book directly at any time, with automatic updates to availability and rates. All reservations appear automatically in the booking screen, with confirmation emails sent to users and guests and real-time availability updates to prevent double-booking. Reservations can be color-coded on the booking chart, based on their source, company, travel agent or any other criteria. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 412 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RMS - **Location**: La Jolla, US - **Founded**: 1983 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Pricing is formulated based on your property. It takes into account the number of sites or slips as well as the number of properties. There is also a one-time fee that is comprised of setup, migration, and training. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, English, French, German, Japanese, Spanish, Thai - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana and 175 more ## Features - API - Access Controls/Permissions - Accounting - Activities Booking - Activity Dashboard - Alerts/Notifications - Appointment Management - Attendance Management - Attendance Tracking - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Boat Maintenance - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Calendar Sync ## Integrations (6 total) - MYOB Business - PayPal Enterprise Payments - QuickBooks Online - RateGain - Stripe - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.getapp.com.au/directory/81/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.getapp.com.au/directory/81/hospitality-property-management/software) - [Hotel Management Software](https://www.getapp.com.au/directory/592/hotel-management/software) - [Online Booking Systems](https://www.getapp.com.au/directory/83/reservation-online-booking/software) - [Channel Management Software](https://www.getapp.com.au/directory/738/channel-management/software) - [Campground Management Software](https://www.getapp.com.au/directory/1039/campground-management/software) ## Alternatives 1. [eZee Absolute](https://www.getapp.com.au/software/110741/ezee-absolute) — 4.6/5 (405 reviews) 2. [ResNexus](https://www.getapp.com.au/software/122499/reservation-nexus) — 4.8/5 (428 reviews) 3. [Sirvoy](https://www.getapp.com.au/software/110345/sirvoy-booking-system) — 4.7/5 (301 reviews) 4. [Hotelogix](https://www.getapp.com.au/software/90944/hotelogix) — 4.4/5 (251 reviews) 5. [Little Hotelier](https://www.getapp.com.au/software/105201/little-hotelier) — 4.0/5 (220 reviews) ## Reviews ### "Making life easier" — 5.0/5 > **Meagan** | *29 October 2018* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Easiness of use for people of all ages and abilities for the basic items. Accessing from elsewhere from a laptop very simple and a good back up to the desktop. > > **Cons**: Finding reports - Mobile functionality to make bookings on the run if I am not on site. > > very good - system easy to use, love being able to access from off site, ----- ### "Great support" — 5.0/5 > **Michelle** | *14 April 2022* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: The system is easy to use on a daily basis and training staff on the day to day running's is simple enough. > > **Cons**: not enough training hours, I'm sure there's a lot behind the scenes I don't know about > > bookings just roll in that's nice , love that I can access anywhere. ----- ### "Support almost non existant and you cant really talk to humans and when you do they brush you off" — 3.0/5 > **Danielle** | *4 January 2021* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10 > > **Pros**: When we first spoke to them they offered / really sold us on the product and it was a bit like following sheep. Its widely used so must be great - but certainly not for all industires. We like that it offers a booking system / management system all in one.... However ... Do your research \!\! > > **Cons**: The software in itself is very complex and takes a lot of training to use - all of which you have to pay for becasue its outsourced. Once proficient I'm sure it offers everything you need although becasue they have tried to cover so many industries it very convoluted. The set up takes a LOT of time and a lot of loading and if you are not a hotel I would think very carefully before choosing this product. If you are a holiday home company or a company that has more than a few room / rate options its a long long long tedious set up all of which you are paying for and the only support option is through the system itself and the staff close support queries before they are fixed. It does NOT include any document management system, its included triggered email messages ALL end up in peoples spam folders, it has no option to load or personalize things, it DOES NOT WORK ON PHONE OR IPAD, the app is VERY UNFRIENDLY and stalls constantly. The program itself hangs constantly and as you need to work on it 12 hours a day its very frustrating and all the while you are paying through the nose. When you ask for compensation for your loaded work schedule becasue the program that's supposed to make life easier doesn't they are extremely rude and defensive. > > Would not recommend at all. Certainly have only found two staff easy to deal with \[SENSITIVE CONTENT HIDDEN\] being amazing.. The rest not so much. ----- ### "The Complete Package" — 5.0/5 > **Mark** | *13 January 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The software takes care of my trust account, end of month, making my life much easier. > > **Cons**: They keep changing things.....they call it UPDATES...... > > Makes the rental of short term holiday letting so much easier ----- ### "RMS" — 4.0/5 > **johnathan** | *9 August 2019* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: The software is very powerful, lots of features, reports and capabilities. We do not use all of what it has to offer > > **Cons**: not easy to use. The marketing portion (e mail to customers in particular) is buggy, customer service is not very responsive and the fact that they only do e mail input is a problem > > we use it to run our reservation system and our email marketing. ----- Page: 1 / 18\ Next: [Next page](https://www.getapp.com.au/software/107249/rms-hotel?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/107249/rms-hotel) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data