--- description: Learn more about eWay-CRM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: eWay-CRM Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Customer Success Software](/directory/959/customer-success/software) > [eWay-CRM](/software/106997/eway-crm) # eWay-CRM Canonical: https://www.getapp.com.au/software/106997/eway-crm Page: 1 / 34\ Next: [Next page](https://www.getapp.com.au/software/106997/eway-crm?page=2) > eWay-CRM is a CRM plugin for Microsoft Outlook that helps companies manage customers, contacts, sales, projects and marketing. It contains apps for iOS and Android so that people can work on the go. There is also a web interface for those who prefer working from home or on Mac. > > Verdict: Rated **4.5/5** by 820 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of eWay-CRM Users can manage marketing campaigns, with tools for importing data, creating email campaigns, targeting recipients, and tracking the number of emails sent, delivered and opened, clicks and unsubscribes. Deals can be converted into projects, with full communication histories including emails, meetings, and phone calls copied into the project along with related documents. The deals module enables users to manage opportunities, track communications, and plan follow-ups, with customizable workflows and automatic task generation. Details of all customers, partners, suppliers, and competitors are stored in a single database, with full business communication histories, and can be sorted or filtered based on relationship type, potential, importance, size, geography, or user-defined custom fields. Predefined reports, including company sales statistics and employee time sheets, provide users with insights into various areas of their business, and can be exported as Microsoft Word, Excel, or PDF files. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 820 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: eWay System - **Location**: Kansas City, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: USD 20.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, English, Slovak - **Available Countries**: Australia, Canada, Germany, Ireland, Slovakia, South Africa, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Advocate Management - Agile Methodologies - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assignment Management - Auto-Dialer - Autoresponders - Batch Processing - Bid Management - Billable Items Tracking - Billing & Invoicing - Billing Rate Management ## Integrations (15 total) - 3CX - GPS Commander - Leady - Make - Microsoft 365 - Microsoft Outlook - Microsoft Power Automate - Microsoft Power BI - Microsoft Teams - Poll Everywhere - QuickBooks Online - Tableau - TeamViewer ONE - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Success Software](https://www.getapp.com.au/directory/959/customer-success/software) ## Related Categories - [Customer Success Software](https://www.getapp.com.au/directory/959/customer-success/software) - [CRM Software](https://www.getapp.com.au/directory/230/crm/software) - [Contact Management Software](https://www.getapp.com.au/directory/337/contact-management/software) - [Sales Tracking Software](https://www.getapp.com.au/directory/3059/sales-tracking/software) - [Construction CRM Software](https://www.getapp.com.au/directory/759/construction-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.com.au/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18768 reviews) ## Reviews ### "Value for money CRM with helpful staff" — 4.0/5 > **Rich** | *17 February 2025* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: Easy to use and quite logical to pick up for a small business owner who doesn't have much time to be able to 'play' to learn. The eWay colleagues are always so helpful if you have an issue. > > **Cons**: I would like more interconnectivity with LinkedIn and also standard apps - for example Xero, and Sales Navigator > > I found eWay from online reviews and have found the software value for money with some really helpful colleagues who always do their best to support. ----- ### "I am mostly satisfied" — 4.0/5 > **Jiří** | *23 March 2026* | Human Resources | Recommendation rating: 7.0/10 > > **Pros**: I like clear and well-organized work environment, simple work with filtres and categorizing of all information > > **Cons**: I do like least not intuitive creation of new projects and also any other related activities. I also find e-mail management not working as I would expect. > > I like this system because it helps me to keep all imporatnt information at the one place and also offer simple and clear reports ----- ### "Production technician" — 3.0/5 > **Jana** | *26 August 2025* | Military | Recommendation rating: 5.0/10 > > **Pros**: That emails are updated when I add them to the project. I´m also satisfied with the clarity of the information I enter into eWay. > > **Cons**: When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze. > > I don´t have much experience. I use eWay to upload information and documents for individual projects so that others can also have access to all these materials and information if necessary. ----- ### "Good CRM with Outlook seamless integration" — 4.0/5 > **Adam** | *6 January 2026* | Accounting | Recommendation rating: 6.0/10 > > **Pros**: it is integrated to outlook - that is frankly the best thing. It is also connected to Ares so it can simply search company info just from IČO. > > **Cons**: sometimes it feels a bit laggy but not a huge deal. I sometimes feel that it requires me to create the company by hand in order to convert the mail into contact but not bad. > > I like it, I like the way you can convert all the emails into contacts and deals. With this it is then quite simple to manage new contacts and clients ----- ### "My clever "external brain" integrated directly into Outlook" — 5.0/5 > **Radomira** | *18 March 2026* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: It is a very clever platform - Outlook integration, offline version. I like the mobile app - it gives me quick access. > > **Cons**: The mobile app is limited to read-only access for most features, which makes it more of a quick reference tool than a full workstation for managing data on the go. > > It serves as a clever 'external brain' within my Outlook, allowing me to offload my tasks and focus on my work without the constant fear of forgetting something important ----- Page: 1 / 34\ Next: [Next page](https://www.getapp.com.au/software/106997/eway-crm?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/106997/eway-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data