---
description: Learn more about Website Toolbox. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Website Toolbox Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Community Software](/directory/585/online-community/software) > [Website Toolbox](/software/106601/website-toolbox)

# Website Toolbox

Canonical: https://www.getapp.com.au/software/106601/website-toolbox

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> The easiest platform to build your own discussion community. Organize your public or private discussions into searchable topics and categories under your brand with an independent or embedded community forum.&#10;&#10;Find out more by taking the features tour or starting your free 14-day trial.
> 
> Verdict: Rated **4.5/5** by 118 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Website Toolbox

Easily and fully customizable&#10;Single sign on support allows seamless integration&#10;The forum can be embedded into your website&#10;Robust security \&amp; privacy controls&#10;You own and control your own data&#10;Users can add their own advertising or charge subscription fees, helping users to monetize their forum&#10;Website Toolbox facilitates login with Facebook, offering users a simple sign in process&#10;Website Toolbox provides a built-in chat room and instant messenger service, encouraging forum visitors to engage quickly and easily.&#10;Website Toolbox includes an online calendar, enabling users to organize events efficiently&#10;Website Toolbox supports social sharing, allowing users to share forum content effectively on social sites.  &#10;Phone, chat, and email support

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 118 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Website Toolbox
- **Location**: Iselin, US
- **Founded**: 1999

## Commercial Context

- **Starting Price**: USD 39.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Website Toolbox offers 3 pricing tiers.&#10;&#10;Basic: $29/month for 10K page views per month&#10;Standard: $79/month for 100K page views per month&#10;Premium: $299/month for 500K+ page views per month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Calendar Management
- Chat/Messaging
- Commenting/Notes
- Communication Management
- Contact Database
- Content Management
- Customisable Branding
- Customizable Templates
- Data Import/Export
- Discussions/Forums
- Document Storage
- Drag & Drop
- Email Management
- Email Reminders

## Integrations (32 total)

- AWeber
- ActiveCampaign
- Box
- Campaign Monitor by Marigold
- Drupal
- Duda
- GetResponse
- Gmail
- Google Calendar
- Google Drive
- HubSpot Content Hub
- Intercom
- Jimdo
- Joomla
- Kajabi

... and 17 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Community Software](https://www.getapp.com.au/directory/585/online-community/software)

## Alternatives

1. [Brilliant Directories](https://www.getapp.com.au/software/107889/brilliant-directories) — 4.8/5 (803 reviews)
2. [Instagram](https://www.getapp.com.au/software/107131/instagram) — 4.7/5 (5144 reviews)
3. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24046 reviews)
4. [Discord](https://www.getapp.com.au/software/2052950/discord) — 4.6/5 (532 reviews)
5. [uuki](https://www.getapp.com.au/software/2064137/uuki) — 4.6/5 (186 reviews)

## Reviews

### "So elegant, professional-looking, user-friendly, and awesome\!" — 5.0/5

> **Matt** | *30 November 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: There is so much you can do with this software\!\!\! I've had it a few weeks and my forum looks great, it's already super popular and fun and growing, and I just can't believe how simple it is to use, and how affordable it is. Man oh man I'm sure glad I lucked out and found this forum company. Love it\!
> 
> Well, I actually think that the themes and layouts could even look nicer. But I give it 5 stars because it really is quite amazing.

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### "Website Toolbox Review" — 5.0/5

> **Nataly** | *3 August 2022* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: The ability to set up Topics and Categories for various communication categories is key to us, for its use. The flexibility provided in setting up these various groups allows us to address all areas of communication within the agency, by department, division, topic, area or project. The easy 'chat format', is similar to email and thus a comfortable layout for all to communicate in
> 
> **Cons**: not being able to maintain contacts that have not been active for a longer time period; losing those contracts does not allow us to then communicate with all in the agency via an email blast/main message; also, it is hard to upkeep the database of 'active members' as there is not 'unsubscribe feature' for members.
> 
> Customer Service has been excellent\! Always very responsive and helpful. They have taken suggestions given into consideration and several updates have been made, based on customer feedback. General set up is easy; cost is ok - depending on your needs there are tiers to chose from; available flexibility to set up your company theme, to match your website look or company logo/image

-----

### "Farmers Agricultural Forum" — 3.0/5

> **Paige** | *6 August 2019* | Biotechnology | Recommendation rating: 0.0/10
> 
> **Pros**: It was easy enough to setup. I’m not familiar with other products.
> 
> **Cons**: Templates are outdated looking, fonts are outdated. Nearly impossible to filter into other social media sites, which is the main thing all of my users are looking for. It’s extremely difficult to organize topics, people post everywhere. People complain it’s hard to follow conversations. I also do not like not being able to customize the url.
> 
> It does serve as a resource for new farmers however it’s hard to keep people engaged because the posts do not automatically feed into other social media. First year I did not have a lot of traffic, this year I’ve had a lot more and the negative feedback I’ve gotten from users is embarrassing. I feel trapped because I can understand their frustrations but I can’t do anything about it.

-----

### "Forum User only" — 5.0/5

> **Larry** | *26 October 2018* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: It was relatively easy to set up and works (mostly) seamlessly. Does very nice job of setting up PayPal subscription accounts for paid forum features. Also tracks when users respond to a post and e-mails me.
> 
> **Cons**: Occasional glitches. Was throwing users out of paid access for a while but customer service fixed that promptly.  Sometimes a customer cannot sign in and the issue resolves itself in a day but i can never tell if it was a user error or temporary software glitch. It has a lot of action logging features that I don't have time to play with.&#10;&#10;Many features are over my head (and available time) to install or implement. You can blame that on my head and lack of time, or on the software not being as user-friendly as it could be. I don't have anything else to compare it to.&#10;&#10;Access issues for a visually disabled user. Maybe this is beyond anyone's capacity to fix but I have a visually disabled user who is unable to consistently access the forum. Has to do with her text reading software not able to pick up click boxes and the like. I think that a tech would need to sit down with her at her computer to adequately understand the access issue. I suspect this is commonplace.
> 
> They respond to support requests in a reasonable amount of time. They resolve issues on their end quickly.  Communicating with my users has helped smooth a lot of potential issues.

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### "LOVE Website Toolbox\!" — 5.0/5

> **Verified Reviewer** | *23 October 2018* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The number one thing I love about Website Toolbox is the ease of integrating a forum into my website. The forum sits on their servers so there's no software or maintenance required on my end. In addition their team will work closely with you to ensure your forum looks exactly like your website. Plus the flat monthly fee includes unlimited image storage which is so important to us since we cater to woodworkers and almost every post includes images. Website Toolbox is continually improving and upgrading the software which I love.
> 
> **Cons**: I don't have any negatives. One feature I'd love to see in the future would be a built in translator for foreign language posts and for members from different countries to be able to view the forum in their native language.
> 
> Our website forum is integral to our sales. As customers post photos on our forum it encourages others to buy the product. The forum provides a great customer community. It includes members from all around the world.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/106601/website-toolbox)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/106601/website-toolbox> |
| de-AT | <https://www.getapp.at/software/106601/website-toolbox> |
| en | <https://www.getapp.com/website-ecommerce-software/a/website-toolbox/> |
| en-AE | <https://www.getapp.ae/software/106601/website-toolbox> |
| en-AU | <https://www.getapp.com.au/software/106601/website-toolbox> |
| en-CA | <https://www.getapp.ca/software/106601/website-toolbox> |
| en-GB | <https://www.getapp.co.uk/software/106601/website-toolbox> |
| en-IE | <https://www.getapp.ie/software/106601/website-toolbox> |
| en-NZ | <https://www.getapp.co.nz/software/106601/website-toolbox> |
| en-SG | <https://www.getapp.sg/software/106601/website-toolbox> |
| en-ZA | <https://www.getapp.za.com/software/106601/website-toolbox> |
| es | <https://www.getapp.es/software/106601/website-toolbox> |
| es-CL | <https://www.getapp.cl/software/106601/website-toolbox> |
| es-CO | <https://www.getapp.com.co/software/106601/website-toolbox> |
| es-MX | <https://www.getapp.com.mx/software/106601/website-toolbox> |
| fr | <https://www.getapp.fr/software/106601/website-toolbox> |
| fr-BE | <https://fr.getapp.be/software/106601/website-toolbox> |
| fr-CA | <https://fr.getapp.ca/software/106601/website-toolbox> |
| nl | <https://www.getapp.nl/software/106601/website-toolbox> |
| nl-BE | <https://www.getapp.be/software/106601/website-toolbox> |
| pt | <https://www.getapp.com.br/software/106601/website-toolbox> |
| pt-PT | <https://www.getapp.pt/software/106601/website-toolbox> |

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