--- description: Learn more about Less Paper. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Less Paper Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Less Paper](/software/106409/less-paper) # Less Paper Canonical: https://www.getapp.com.au/software/106409/less-paper Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/106409/less-paper?page=2) > Less Paper is a cloud-based field service management and work order management system which enables field service businesses to create \& track custom digital work orders quickly while scheduling \& dispatching them efficiently. > > Verdict: Rated **4.9/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Less Paper As a web-based work order management system, Less Paper affords users the flexibility to work from any location using any desktop, tablet or smartphone device. Users can capture customer signatures electronically, providing field staff with a simple way to secure proof of purchase while out of the office. Less Paper offers a programmable voicemail or automated answering service, allowing users to forward calls to employees and schedule the automatic dispatch of ER calls. Less Paper includes a calendar-based scheduling system, enabling users to create, manage and track customer appointments easily. Less Paper employs a self-service portal, helping customers, tenants and employees to request maintenance attention efficiently. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 30 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Less Paper Co. - **Location**: Port St Lucie, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 120.00 - **Pricing model**: Flat Rate - **Pricing Details**: Less Paper offers 1 pricing plan. Small business: $120/mo for the first user + $12/mo per additional user. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Asset Lifecycle Management - Asset Tracking - Audit Trail - Automated Scheduling - Automatic Backup - Barcode/Ticket Scanning - Barcoding/RFID - Bid Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Field Service Management Software](https://www.getapp.com.au/directory/255/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.getapp.com.au/directory/255/field-service-management/software) - [Field Activity Management Software](https://www.getapp.com.au/directory/655/field-activity-management/software) - [Work Order Software](https://www.getapp.com.au/directory/705/work-order/software) - [Service Dispatch Software](https://www.getapp.com.au/directory/520/service-dispatch/software) - [HVAC Software](https://www.getapp.com.au/directory/657/hvac/software) ## Alternatives 1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5058 reviews) 2. [ServiceTitan](https://www.getapp.com.au/software/104311/servicetitan) — 4.3/5 (325 reviews) 3. [Jobber](https://www.getapp.com.au/software/90723/jobber) — 4.6/5 (1420 reviews) 4. [FieldPulse](https://www.getapp.com.au/software/105687/fieldpulse) — 4.6/5 (411 reviews) 5. [BuildOps](https://www.getapp.com.au/software/131331/buildops) — 4.5/5 (151 reviews) ## Reviews ### "Great Experience and Top Quailty\!" — 5.0/5 > **Brittany** | *17 April 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: They built my company a scheduling and dispatching software that I am in love with especially with how customizable and flexible they were\! Their customer service is phenomenal and made everything seamlessly smooth\! > > **Cons**: I did not have a bad expierence with anything involving them this far\! ----- ### "Can Customize Anything" — 5.0/5 > **Maria** | *20 April 2021* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The software is very user friendly and intuitive. And the Less Paper team was very helpful and created a system that accommodates all of our special needs. > > **Cons**: Customization takes time. Due to all of our special requests, it took a while for the software to be developed. Additional significant changes can also take a bit of time to be developed. > > Do to our niche market, the work order management software we researched weren't quite right for us. We decided to use Less Paper so we could customize the system to our needs. They were very helpful during the development process, which included weekly meeting reviewing the different modules as developed and made revisions as needed. The team really made an effort to ensure they built a system that would work for us. And as we've been using the program, the support team is very responsive with additions/revisions that fine-tune it. We are able to easily enter work orders, dispatch, quote and invoice now and are able to easily see our customer's history. ----- ### "work order software" — 5.0/5 > **Idalia** | *2 February 2017* | Computer Networking | Recommendation rating: 9.0/10 > > **Pros**: that is very accessible, and timely. > > **Cons**: Not much. There's some things I would like to make better that would fit our way of business more but the software is great. > > The work order software is pretty easy to comprehend. For right now, this software is enough for our business but in the future as we grow, we would definitely need something more that can connect to all our systems in the office. I have worked with the outlook calendar to schedule 7 techs and this software is so much better and quicker. The customer service is the best I have ever encountered. Every time I need help, I get it. If I need support in the office, he is happy to come down and help us with our many questions. ----- ### "We got everything we needed." — 5.0/5 > **Terrance** | *2 February 2017* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Being able to schedule for multiple locations and always be able to keep track of work orders and their statuses. We also really like the integrated voice mail that automatically dispatches emergency calls to our on call tech. > > **Cons**: The only con is that since it is web based it requires signal on the devices to work. But this has only been an issue 2 or 3 times over the last year. > > We decided to go with Less Paper Co because we were having trouble finding a work order app that had all of the features we felt like we needed with our business. We needed the ability to schedule for two different office locations while keeping the schedules separate but everything else together. We also had 4 different forms that we wanted to digitize. Less Paper Co allowed us to have both of these features and many more. Our scheduling of work orders and keeping track of them has never been more efficient. We always know which customers have parts in order, when the parts come in, etc. Using Less Paper Co. also saves us over $150 a month compared to the other work order apps we looked at because we have unlimited users which is great. ----- ### "Vast improvement over paper invoices\!" — 5.0/5 > **LaRay** | *2 February 2017* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Flexibility of design and cost. > > **Cons**: None. > > Less Paper is great to work with\! I told the representative what I was looking for a system to do and he designed it to work just as I asked. We appreciate that when a technician is finished we can view if the job is completed or if a part is on order, customers also like getting their invoice via email. After using it a while we decided to add a few features and he does so very promptly, usually within 12 hours he has it bug tested and implemented. Had a few minor bugs like how the date was displayed when using our Ipads, he had that changed very fast. What I found with Less Paper that I did not find with other industries programs available on Capterra was: 1: It does not replace my accounting system, Quickbooks works fine for me and wanted to keep it. 2: Very flexible design options. 3: Pricing, representative wants you to be happy with the product and if for some reason throughout your subscription you decide to cancel he will refund the unused portion (months) remaining on your subscription. Give them a call, you will easily get your questions answered and not be SOLD on a product by a salesman. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/106409/less-paper?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/106409/less-paper) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data