Kajabi Reviews
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214 Reviews
- Industry: Online Media
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
the kajabi experience
Reviewed on 01/10/2024
overall it is an ideal platform if you are interested in in creating and selling online content.
overall it is an ideal platform if you are interested in in creating and selling online content.
Pros
I like kajabi its the platform for overall course creation , marketing ,sales funnels etc. it is user friendly as it does not require extensive technical skills. It is the ideal platform that allows you to personalize your product. Customer service is on point , there are instances where I have signing in issues and there were persons responding to my request every single day ,until it was resolved .
Cons
I dont like the fact that i am unable to log in to kajabi via my browser .I most times receive a link to be able to log in . it is very costly. though user friendly require time to be able to grasp the concept.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
been using it 3 years and love it
Reviewed on 24/10/2024
Pros
easy to use and the price of the product monthly
Cons
email analytics are hard to understand to me
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
AVOID! They raised fees by 50% and make you wait on hold 1.5+ hours for support!
Reviewed on 01/05/2024
Pros
Simplicity of the user interface design.
Cons
I would never have signed-up for Kajabi if I knew they'd raise my rates without warning by 50%. NEVER. It's not like their products or services improved. In fact, it's gotten worse. Just spent 1.5+ hours waiting for the "support" they claim to offer. Who has 1.5 hours to wait on hold? Is it even honest to claim you offer support if customers have to wait 1.5 hours to reach someone? I feel ripped-off and mistreated by this company. You are better off avoiding them!!!
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Kajabi is Great!
Reviewed on 23/11/2024
Great overall, I’m able to learn a lot from the various modules, which are well organized!
Great overall, I’m able to learn a lot from the various modules, which are well organized!
Pros
I love how easy it is to use, simple and clean designs, and also that you can adjust the speed and quality of the videos
Cons
I don’t like that sometimes the video is glitchy and disappears if you change screens, thankfully the audio still works
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Recommended as an easy way to start an online business
Reviewed on 27/08/2024
All in all, Kajabi is a great all-in-one tool for hosting an online business thanks to its...
All in all, Kajabi is a great all-in-one tool for hosting an online business thanks to its simplicity and many integrations. You can add products, run analytics, manage email marketing, payments, funnels, and so on all in one place.
Pros
How easy it is to use - it's super intuitive and the learning library is great, so even without experience you can get up and running quickly.
Cons
The customer support team can be hard to reach and aren't as effective compared to their competitors.
- Industry: Professional Training & Coaching
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Growing LMS tool for great community management
Reviewed on 10/09/2024
We love Kajabi, it plays an integral part as part of our customer community management. We share...
We love Kajabi, it plays an integral part as part of our customer community management. We share training and learning material with our community clients and can track their involvement, report on them etc.
Pros
Great tool for content and learning management
Cons
Ease of integration with other tools such as CRM
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Multidimensional app
Reviewed on 10/08/2024
I love the multiple functionality Kajabi offers and how it harmonizes the experience into a single...
I love the multiple functionality Kajabi offers and how it harmonizes the experience into a single app is cool
Pros
Its is able to create a beautiful community to manage people and relationships. I love that it is able to handle multiple communication. It is also able to handle learnings. I have used Kajabi for my financial modelling training and this has been great. It records your progress however you have done the training, either on your computer or on the app.
Cons
I am not sure there is more to request from Kajabi. it can handle both training and communication with other co-users
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kajabi Is Perfect for Email Marketing
Reviewed on 24/04/2024
Pros
For email marketing, Kajabi is so amazing.
I do recommend Kajabi.
Cons
Kajabi works so well.
Kajabi does not have flaws at all.
- Industry: Sporting Goods
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Kajabi review
Reviewed on 23/09/2024
Overall Kajabi is easy to use and very convenient as you can do everything on the platform for your...
Overall Kajabi is easy to use and very convenient as you can do everything on the platform for your online course and memberships.
Pros
Kajabi is easy to use for course creation and email automation, which makes it an all-in-one platform.
Cons
Pricing was a bit on the expensive side of my budget.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Worth the extra cost
Reviewed on 13/09/2024
Has been very useful due to the sheer amount of tools that come integrated.
Has been very useful due to the sheer amount of tools that come integrated.
Pros
Great all in one platform, has all the marketing tools you will need
Cons
High price compared to competitors making it a hard choice
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product for Coaching Products
Reviewed on 18/09/2023
Pros
I like that Kajabi continues to improve and grow the features of the platform on a daily basis. They value customer feedback a lot.
Cons
If a feature is lacking such as drop-down menus you have to send in an inquiry for the development team to consider and it could be over a year before this feature is added or updated if it didn't already exist.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fall in love with Kajabi and all features. Brilliant for e-Learning courses
Reviewed on 28/07/2021
I absolutely love Kajabi! I did a long research before I chose the Kajabi platform. I hate using...
I absolutely love Kajabi! I did a long research before I chose the Kajabi platform. I hate using multiple platforms for Landing Pages, eMail campaigns, eMail automations, CRM, video training platform, membership area, payments, affiliate programs and assessment forms. I wanted all that to be on one place so I dont lose time and money to integrate, I dont deal with too many support teams + I wanted really good support and a company that has a vision for their future and keep working on their platform. After all my researches Kajabi won as it ticked all my boxes :) And their support proved they are really good and fast in answering (asked questions on features)
Pros
It's easy to learn, setup and manage. It has all the features I could think of for my online video training courses and I love the unlimited amount of Landing Pages.
Cons
It doesnt have an option currency to be based on the country of payment; it has only PayPal and Stripe but they are changing this at the moment (June 2021) and there are no smart Quiz forms, where the outcome results depends on the answers selected on each question
Reasons for Choosing Kajabi
Thinkific has super limited features compared to KajabiReasons for Switching to Kajabi
It had to have all the features I listed above on one platform vs price- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Kajabi offers alot!
Reviewed on 27/06/2022
it is a really good solid software that offers a lot but takes a while to learn.
it is a really good solid software that offers a lot but takes a while to learn.
Pros
I like that it allows you to customize landing and sales page. That it has pipelines already set up so it makes using Kajabi quick and easy. It has so much functions and features such as coaching, podcast and they are always creating and improving which is great.
Cons
It takes a lot to learn how to use Kajabi and I am probably still learning. You are not able to undo a mistake which is super annoying because if I delete something by accident I have to redo it.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Love Kajabi, but it's just expensive
Reviewed on 10/02/2023
Overall, it's great! Just pricey.
Overall, it's great! Just pricey.
Pros
I love that you can truly personalize each and every course. The course template buildouts are amazing too. Another positive is that I can hold up to 15 courses with my membership. Also, I love that I can enable quizzes between modules to make sure my students understand the information.
Cons
I never liked their sales/transaction page. It is very confusing for potential customers. It tells potential customers to input their info at the top to purchase and then all the sales information about the offer at the bottom of the page. So I stopped using it to complete transactions. Now, I just use it to hold my courses. Also, it's super pricey compared to other options on the market.
Alternatives Considered
TeachableReasons for Choosing Kajabi
Podia just didn't have the capabilities I wanted. The main thing was that I could not lock modules and put quizzes between them to make sure my students understood the information.Switched From
PodiaReasons for Switching to Kajabi
I chose Kajabi because everyone I knew was using it.- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The gold standard of e-learning online business platform
Reviewed on 20/10/2022
I help customers on many online business platforms and they all have quirks but kajabi is really...
I help customers on many online business platforms and they all have quirks but kajabi is really well designed, complete and stable. Its a charm. Very reliable.
Pros
Very complete all-in-one online business platform for e-learnig / coaching / paid podcasting / paid newslettersGreat visual builderEase of finding information on customers and their actions
Cons
Lacking gamification features. Having this would make it the perfect platform.
Reasons for Choosing Kajabi
Kajabi offers a much better all-in-one environment that doesn't require all those plugins to be usable.Switched From
ShopifyReasons for Switching to Kajabi
Kajabi is by far the most mature and stable product out there at the moment and they keep improving it!- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great platform
Reviewed on 01/04/2024
Pros
Kajabi is a platform that is easy to use and I find it to be visually appealing as well. From a user perspective and client perspective, it is easy to navigate.
Cons
I have not had any negative experiences with the platform.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Don't trust their offers!
Reviewed on 07/05/2024
I chose Kajabi because I found an offer to try it out for 3 month for a 99$. Then they suddenly...
I chose Kajabi because I found an offer to try it out for 3 month for a 99$. Then they suddenly charged me the full price for the next billing period and where completely not willing to do anything about it.
Pros
Nice idea, bad execution. Not worth the cost.
Cons
Their pricing is ridiculous for what they deliver. The Website Templates are a Joke.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not good for large volume courses
Reviewed on 09/09/2023
Fine except for this critical feature. We had to hire someone for more $ than the software cost us,...
Fine except for this critical feature. We had to hire someone for more $ than the software cost us, to input the resutls.
Pros
Great software if you are running classes for small groups
Cons
VERY time consuming if you run a class for a large group as you have to spend a significant amount of time inputting assessment/quiz data into your own spreadsheet as there is no current way to pull a file of all responses (e.g. surveys)
- Industry: Program Development
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
all in one place
Reviewed on 20/12/2023
Pros
You have multiple fonction so you can run your business on one plateform.
Cons
The price for more Than 3 products could be more affordable.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Overall, using Kajabi has been a fantastic experience.
Reviewed on 09/08/2023
Pros
Kajabi is the top choice for coaches and course creators. Its features, like making funnels, courses, and a community, are truly impressive. I highly suggest using it.
Cons
It's quite pricey and not within everyone's budget. I've tried several other platforms due to the cost.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Kajabi offers so much
Reviewed on 14/06/2023
Pros
We created online courses for our employees to start with but once you start working with the program we realized how much Kajabi has to offer.
Cons
We still have so much to learn. It was a little difficult to find answers to our questions because there was so much information.
- Industry: Education Management
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
It's fantastic until you need technical help
Reviewed on 26/07/2022
Kajabi is a good company that offers way more services than anyone else. The Customer Service...
Kajabi is a good company that offers way more services than anyone else. The Customer Service database can usually answer my questions and their agents are friendly and helpful. Unfortunately, they can't solve technical issues quickly. Overall, I'm willing to pay more to use Kajabi because they are professional, the site is easy to manage, and I have access to marketing strategies I would otherwise have to pay a lot of money for.
Pros
Kajabi looks professional, is easy to use, and has all the marketing and business tools you need in one place.
Cons
I don't need most of the marketing features right now, so I'm paying a lot more for my website than I would like. Since I can't sell physical products, I have to use Shopify - this is frustrating and time-consuming. I absolutely love the friendly customer service agents, but they can't solve technical issues quickly. It can take several days, which isn't acceptable when your customers expect your site to function seamlessly. I'm probably going to have to move to another company because I need to be able to solve problems immediately, but it looks like I won't be able to transfer my content since I built it on their site with their templates.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great product
Reviewed on 14/12/2022
My overall expert e has been great. There is a video tutorial for EVERYTHING, so it’s definitely...
My overall expert e has been great. There is a video tutorial for EVERYTHING, so it’s definitely idiots guide material. I do think kajabi should offer 24/7 customer support for every subscription though.
Pros
I love that it’s a one stop shop for course creation management as I’m a little lacking in tech confidence and this builds my confidence.
Cons
I wish the templates were more adaptable but this is a minor issue. 24/7 for all packages would be the cherry on the cake.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything in one place
Reviewed on 30/05/2022
Easy to set up. I used to create my own website using HTML. Kajabi makes it super easy with their...
Easy to set up. I used to create my own website using HTML. Kajabi makes it super easy with their templates to drag and drop things into position and all the pages connect - plus I can create pages that are not in the navigation so I love that too. Super easy to create courses too. Customer service is amazing, their Facebook group is filled with all kinds of entrepreneurs, questions asked and answered by experts and newbies.
Pros
I've used Kajabi for about 6 years for my website, course delivery, and membership. Everything I need is in one place with a seamless connection. It means I no longer need to pay for external things like landing pages and video hosting.
Cons
There are still improvements that could be made on the cart, email system, and flexibility of landing pages. Consequently, I use some other apps as add-ons. I'd also love more templates.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic product - LMS, website builder, and marketing machine in one!
Reviewed on 13/12/2021
Super great. Really love the product and I'm looking forward to using it even more in 2022. I think...
Super great. Really love the product and I'm looking forward to using it even more in 2022. I think if you max out the usage of its features you can run almost all your entire business from one place. While this does increase risk (due to the outages that sometimes occur) it is something that a newer entrepreneur can use to get up and running quickly and easily.
Pros
I really love Kajabi and endorse the product. But, since the price tag is on the high side, I recommend you use it if you are going to make the most of all the features. This includes using it as an LMS, a website and/or funnel builder, and a marketing management system. The email and CMS features are great and they have recently introduced a coaching and podcast platform as well. Super excited to use these features!
Cons
It is pricey if you are not going to use all the features. It also is software that takes a little while to learn if you are a newbie.
