Kajabi Reviews

I really wish I cut loose sooner. I kept hanging on because I thought it would show my clients I was high quality. But that’s not the case. I’m just a little guy who loves creating content. Kajabi is for the big dogs! It is definitely not worth the money.

It’s got too many bells and whistles and too many pots in the fire. Because of this it runs slow and clunky. For example I had an email segment set up for 10 people. Instead it went to my entire list. This happened because of that slow spin. That was the final straw for me. Definitely not worth $2000+ a year!!

That I could integrate almost all my business needs under one roof. Before Kajabi I was using other software for performing different tasks in my business. I am not a coder and integrating everything -and making it work!- was kind of a nightmare. Very time consuming. And I use to spend a lot of money.
When I found Kajabi it was a life-saver. Email marketing, tagging, email automation, site creation, squeeze pages creation, e-learning platform, forms, surveys, it is an all-in-one solution.
It saved me lots of time and money.

Some features need more depth, like metrics. They've done a lot of work regarding this, but there is still room for improvement.
Also, they just integrate with Paypal and Stripe for payments. Being based in Latin America, I need also to be able to add the local payment gateway (Mercado Pago). I don't see this happening in the near future from their side, and I am sure that I am losing money because of this.

The website builder is great. I love the plug-and-play options and a suite of simple clean templates to choose from.

If you are a novice in the space you may find it challenging to know what to search for in Kajabi University. But once you locate the information, it is detailed and answers the question.

The best part of Kajabi is that everything is under one roof. Email, landing pages, sales pages, shopping cart, website, blog, marketing funnels, online courses. It's all there in one system. VERY NICE.

And you know what, Kajabi does a pretty good job at most of these functions, and they're always improving or adding more features.

But what almost always amazes me is the live customer support. They offer 24/7 live chat, and the longest I've ever had to wait (and I've chatted at all times of day and night!) is three or four minutes, once. Every other time (and there have been many!) I'm almost immediately connected to someone. And these people are awesome. They will get you the answer, help you troubleshoot your issue, and even tinker around with some options/coding on the page to make it work if you're trying something a little more custom and can't quite get it to work right. Seriously. The support staff is top-notch!

Like I said above, it does everything. But it's not the best at anything. It's got email, but there are some things that are still easier (or possible) on MailChimp or ConvertKit that aren't on Kajabi. It does online courses, but there are some features (like gamification or completion certificates) that it doesn't do.

Now, I am a bit of a power user and want to customize and make things do what I want them to do. For most people, I think they'd be pretty happy with Kajabi and never really run into something they can't do. And they really are adding features all the time (like cart abandonment emails which just got added a week or so before this review!)

Kajabi is an online business portal for small businesses (primarily) that provides them with everything they need at a single place to do business over the internet. You can create funnels, use emails, manage your CRM, and so on.

It is primarily a great platform for people who are interested in selling online courses. This is one area Kajabi has been recently working on a lot. There aren't many tools that will let you sell online courses with this much ease.

As a business owner with minimal experience with marketing, funnels, landing pages, contacts, etc. you'd love Kajabi. It takes the pain out from a business owner's life. No integrations, no dealing with APIs, you get everything with one tool and that's a great benefit.

First, it is expensive especially when you compare it with its competitors.

Second, since it does a lot of things so you get a bit of everything which is something that business's don't like as they scale.

Once you get things set up the first time it is really easy to copy and reuse for the next set of courses. I really like all the built-in templates for the webpages and offers. It makes it very easy to optimize for mobile viewing! Love that customer support is always available. If I forget that I started a chat (I'm a multitasker) they will email me to make sure I get my questions answered.

The learning curve is a bit steep, we needed to hire a web developer to get us started. Once you understand the terms and processes it becomes much easier. (and there is always chats with support to help)

I love that it's a one stop shop with everything I need in one place and it's easy to use

The price and a lot of my emails seemed to go to spam

I loved the way everything worked together and integrated.

I disliked the high monthly payment particularly as I was struggling to make my business work. I wanted to have all the bells and whistles but wasn’t yet earning the money to justify it. I also did not live me the product limits.

It's an amzing all-in-one tool which I use for my courses and memberships. Memberships work wonderfully in Kajabi.

The price can be expensive for newbies. But it is definitely worth it, you would only need Kajabi to run your whole business.

Out-of-the-box website. You're up and running in an hour or two.

Wishing assessments were more robust. The communities feature has been lackluster, but they just acquired Vibely!

Kajabi offers many course creation tools to design online classes or trainings from scratch. For example, there's a course creation tool that allows you to create classes, videos, and other digital tools for content. Here's the best part - once your class or training is created, there's lead generation, product launch tools, and webinar funnels to use for marketing it.

What is great about Kajabi is the seamless automation to build your product, sell, and manage purchases. It is truly an all in one tool!

Unfortunately, there is no free subscription plan. So, you may not benefit from purchasing a plan if you will not use Kajabi on a regular basis. Although, there's a 14-day free trial available to test drive the product to see if it's a good fit for you.

Kajabi's intent is to offer "everything in one place" for experts (like [SENSITIVE CONTENT HIDDEN]) to create and operate website, content like trainings, email marketing all inside one platform. Great idea that works somewhat well.

More and more modules of the whole platform fall behind or even way behind competition.

Add to that, that some building blocks become completely unusable, when you reside in Europe.

Just one example with a huge business impact:
E-Mail deliverability for instance is roughly 50% lower than twilio/sendgrid. That kills most funnels, if you want to be GDPDR compliant.
We are not spamming our customers. Kajabi itself is pretty ill prepared for international business. You can help yourself with integrations and zapier.

Even more frustrating is the experience with the partner business team. Response time and resolution capability for everyday business inquiries are unprofessional to a degree that the whole partner story is unsustainable for some businesses. At least mine.

If you are not tech savvy (can't code) but you appreciate and need technology to run your business...this is it. Its all is one place. I get all my answers immediately or within 24hrs...which is remarkable!

There are still some limitations. CRM to be fully developed and other customizations. Not a deal breaker since they are always looking to improved.

I love how design-based Kajabi is. You can make really beautiful products and I love using mine for my online coaching courses. It's a lot to learn at first but they have amazing training videos and customer support. Kajabi is constantly working to improve and I believe in this product despit the many others like Thinkific, Podia and other platforms I have researched.

The community feature is really lacking, so with how expensive Kajabi is, it was tough to decided to use Mighty Networks to host my community for my class. But I also have faith that they will improve this part of their platform too over time and I look forward to returning to Kajabi for that so that all parts of my biz can be integrated in one platform!

Kajabi is a great solution because it allows you to have the flexibility to build your marketing strategy around your digital offers. Compared to other solutions, an essential feature is the CRM so that you can track your opportunities and interactions with your leads during the conversion process.

It is a robust and mature solution. The part I like the least is the pricing because not many coaches or consultants are starting to understand the whole picture of creating the offering, sequences, pipelines, automation, and more. Plus, if they don't have experience, the learning curve can take a while, and the monthly bill is running.

I love the flexibility of Kajabi. Their platform has proven to be an important part of my personal marketing and branding. Even though I own a digital marketing agency, many of my personal brand sites are built within Kajabi, due to the ease of use.

I wish they would bring back phone support. I also don't like the fact you can't edit the media library.

Comprehensive integration of the features an infoproneur wants

- Landing page creation is not intuitive and very restrictive. Not nearly as easy as Unbounce's WYSIWYG. Cannot drag and drop CTAs. Not much of an improvement on MailChimp.
- Onboarding is terribly annoying with a blinking green "3" in the upper left that won't go away unless you follow a linear series of steps that didn't align with what I wanted to do. I wanted to build a landing page, not a product, but Kajabi somehow thinks it knows what I want to do better than I do.

If you are able to “build” on Kajabi, you could be set for life being you can do everything you need to do inside to build online courses

The checkout page. Also I couldn’t get my website to look sharp. It’s harder to build pages than you think until you get in there and try.