Reckon One Reviews
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105 Reviews
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great programme
Reviewed on 30/09/2022
Easy to use accounting records and the all importance GST report is simple now
Easy to use accounting records and the all importance GST report is simple now
Pros
Cost effective easy to use accounting programme that makes GST returns and end of year accounts a breeze
Cons
It can be hard to find the logout button
- Industry: Civil Engineering
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Good software for point-of-sale businesses; less use for consulting
Reviewed on 28/10/2020
I liked Reckon One and would have stayed with it if I could have had a few more features relevant...
I liked Reckon One and would have stayed with it if I could have had a few more features relevant for consulting type businesses.
Pros
Easy to get the hang of even for someone with zero accounting background, like myself. Decent simple, intuitive features (mostly). Great dashboard.
Cons
The feature set is aimed at point-of-sale and online retail type businesses. As a consultant with a micro-business, my accounting needs are not great, but they are more complex than Reckon One could handle. I was going to need to purchase one of the top tier versions of Reckon just to do the few simple extras that I required.
Reasons for Choosing Reckon One
MYOB is expensive and I didn't need the name-brand experience or the ability to automate my accounting with the accountantSwitched From
MYOB BusinessReasons for Switching to Reckon One
Better price, better features, more intuitive, Australian based- Industry: Veterinary
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Reckon hosted
Reviewed on 20/07/2023
Support team is great always helpful
Support team is great always helpful
Pros
Some features, bank reconciliation, main page view
Cons
Seems clunky sometimes to use could have better icons
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reckon One. A program you can bank on!
Reviewed on 21/01/2024
I've been a Reckon One user since 1994 and I wouldn't use anything else!
I've been a Reckon One user since 1994 and I wouldn't use anything else!
Pros
Reckon One is simple to use, accurate and reliable. I trust it to do all my cashflow, superannuation and financial planning.
Cons
I don't have any cons. I like everything about
- Industry: Import & Export
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Stress Free Assistance
Reviewed on 19/08/2024
Very easy to deal with No stress and a great outcome
Very easy to deal with No stress and a great outcome
Pros
Very easy to deal with and very prompt to fix problems [sensitive content hidden] was Great
Cons
Nothing really-All good communication and problem solving
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PERFECT FOR OUR BUSINESS
Reviewed on 26/08/2024
BE USING IT FOR OVER 10YRS AND STILL VERY HAPPY WITH IT
BE USING IT FOR OVER 10YRS AND STILL VERY HAPPY WITH IT
Pros
WORKS JUST HOW WE NEED FOR OUR BUSINESS FOR THE LAST 10YRS
Cons
UPDATING THE PROGRAM ON YOU OWN WITHOUT HELP FROM IT GUY
- Industry: Business Supplies & Equipment
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reckon Stephen Cauzzo
Reviewed on 19/08/2024
Excellent service with helpful staff and very helpful
Excellent service with helpful staff and very helpful
Pros
The help service and the very helpful Lady
Cons
Nothing except I would never have been able to do this on my own
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RECKON ONE PAYROLL
Reviewed on 02/07/2024
SOMETIMES IS FRUSTRATING WHEN I AM UNABLE TO SORT OUT THINGS ON MY OWN. HOWEVER OVERALL EXPERIENCE...
SOMETIMES IS FRUSTRATING WHEN I AM UNABLE TO SORT OUT THINGS ON MY OWN. HOWEVER OVERALL EXPERIENCE IS GOOD.
Pros
PROVIDES ALL INFORMATION TO CARRY OUT TASKS
Cons
SOMETIMES HAVE DIFFICULTY WITH SOME TASKS AND NEED TO CONTACT RECKON TO OBTAIN ASSISTANCE
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Support
Reviewed on 06/06/2024
Great easy to liaison with the back-end time for support if needed
Great easy to liaison with the back-end time for support if needed
Pros
Easy to navigate guided in every way simple
Cons
when they change lay out and formatting
- Industry: Construction
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Support service is impecable
Reviewed on 09/04/2024
The support service was very helpful and worked with us until completion
The support service was very helpful and worked with us until completion
Pros
Support person was friendly and waited until we were satisfied that our files was working
Cons
I have no problems with the services provided
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Packaged Software for SMB Accounting
Reviewed on 13/09/2022
Over support (online and with a technician) has been execellent. The Data migration process to...
Over support (online and with a technician) has been execellent. The Data migration process to move from prior accounting package is execellent
Pros
With Module based options depending on your business needs and the overall simplicity of using the software make this an excellent SMB package
Cons
Currently doesnt include a inventory system for managing stock
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Be able to evaluate each of your jobs
Reviewed on 13/10/2023
We can see the profit & Loss on each job
We can see the profit & Loss on each job
Pros
The best feature is that there are unlimited projects / jobs that you are able to add. This means as one job opens, you can begin evaluating the performance of these without having to close another job.
Cons
The payroll system had problems dealing with over 100 staff and thus we use an external system. This is unable to be uploaded automatically into Reckon. We have to do large journals to facilitate this.
- Industry: Electrical/Electronic Manufacturing
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Happy customer
Reviewed on 09/08/2023
Pros
Easy to use and only had to use support once and they were very helpful.
Cons
Trying to find a customer (forgot there name) by address would be very helpful.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and easy to use
Reviewed on 22/06/2023
Great to use for all my clients
Great to use for all my clients
Pros
This product is ideal for my business and my clients
Cons
I am happy with this product as it is. My accountant is also happy with the reports
- Industry: Farming
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
STP Phase 2 Disaster
Reviewed on 27/09/2023
All talk and no action.chat line takes forever and gives generic answers
All talk and no action.chat line takes forever and gives generic answers
Pros
Easy to push the button and move into the new payroll premier program
Cons
My data will not be accepted by the ATOCustomer service providers don't know why.
- Industry: Civil Engineering
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Management Access correction
Reviewed on 27/06/2023
Generally we have very few issues and occasionally we "lose" our access. Support and technicians...
Generally we have very few issues and occasionally we "lose" our access. Support and technicians are very good for offshore service providers.
Pros
After learning the program it does what we need
Cons
Some quirkiness with management of reports but generally it is good to work with for our purposes.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very good product generally
Reviewed on 03/07/2023
Very good
Very good
Pros
i like Reckon Accounts. It is quick to print all the reports such as transaction lists and general ledger.
Cons
It is a bit slow to export reports into excel.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My experience with Reckon Mobile App
Reviewed on 19/06/2023
Pros
It is easy for a non-digital person like myself. Also, behind-the-scenes customer service is respectful and highly productive.
Cons
Nothing that I can think of right now. I use Reckon App mainly for Single Touch Payroll reporting to the Australia Tax Office for myself and one other employee in my business.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review
Reviewed on 11/05/2023
Pros
Multi user in different locations. Real time updates.
Cons
Print features are cumbersome. Cut and paste functionality when cutting from another application is not available. No automatic tracking of documents sent.
- Industry: Entertainment
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Email failure
Reviewed on 19/02/2023
Good for all help except emails they could never get my emails working properly
Good for all help except emails they could never get my emails working properly
Pros
Very easy to use except for the emails never worked
Cons
I have been having trouble with sending emailing invoices. Work ones but never could make it work. Call help but know one could fix problem. Tried three different emails and all tree failed to send emails and reckons always said it was the email provider and contacted all of them and told me it wasn’t so not very happy about that. If someone can help me it’ll be great
- Industry: Import & Export
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Make your business accounting easy and accurate
Reviewed on 31/01/2023
Excellent
Excellent
Pros
Easy and accurate, I enjoy it every day.
Cons
I don't have any comment to make hear. I see no disadvantages at all
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy use for a small outfit.
Reviewed on 03/11/2022
When you have torn out all your hair and finally phone the help desk......you will find a helpful...
When you have torn out all your hair and finally phone the help desk......you will find a helpful knowledgeable person on the phone..
Pros
There is a learning curve.... BUT... once you have done that learning... there are heaps of daily benefits. We make about 60 products and we sell to a relatively small market 0.1 % of population. The software allows us to quickly add clients and do their specific invoicing.The "Lists" mean that our most common items "lurk in the background" and just 2 or 3 keystrokes fill in the invoice line.We sell overseas as well.. Export.. and we run 2 versions of our products.. The Export ones just have an "X" in the part description... IE local "Rainbow"... Export "XRainbow"The system sees these as 2 different products and stores them differently including their GST pre-set !!!The invoices are emailed out and the invoice contains our banking Direct Credit informationClients can be active or inactive... we tend to keep the one-offs inactive HOWEVERThere is a very good search function where you can select amongst "active", "All", "Outstanding bal"and it will find "part of an address", "Just a first name", "name of their dog", heheFast and Easy...
Cons
We use Reckon Online....Generally ok BUT.... it logs you out while you are with a client... especially near the end of the day.In some cases it is difficult to get back online.... but that is part of the learning curve..The search function is fabulous BUT you have to click the mouse... argh.. yes you cam press <enter> but nothing happens till you click the mouse.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Upgraded
Reviewed on 07/02/2023
I am a new user but getting used to it.
I am a new user but getting used to it.
Pros
I have moved from very old desktop program Quicken - I am slowly getting used to the cloud version.
Cons
Bank transaction actions were VERY slow!!!! I am hoping this is not the norm.
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Reckon One
Reviewed on 21/12/2022
no issues
no issues
Pros
The ease of use and the backup support available.I use this software to run my business and keep our stock inventory up to date.
Cons
If it automatically did my GST it would be great.The invoice and other templates could be easier to use
- Industry: Construction
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
renewal of software
Reviewed on 29/07/2022
Pros
Product easy to use with interface for most tradies with minimal accounting experience
Cons
Help section could be easier to find and explained, also emailing invoices and quotes made easier