Reckon One

4.6 (105)
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All small and medium-sized businesses.

Overall rating

4.6 /5
(105)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.5/5

92%
recommended this app
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105 Reviews

Verified Reviewer
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great programme

Reviewed on 30/09/2022

Easy to use accounting records and the all importance GST report is simple now

Easy to use accounting records and the all importance GST report is simple now

Pros

Cost effective easy to use accounting programme that makes GST returns and end of year accounts a breeze

Cons

It can be hard to find the logout button

Verified Reviewer
Overall rating
  • Industry: Civil Engineering
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Good software for point-of-sale businesses; less use for consulting

Reviewed on 28/10/2020

I liked Reckon One and would have stayed with it if I could have had a few more features relevant...

I liked Reckon One and would have stayed with it if I could have had a few more features relevant for consulting type businesses.

Pros

Easy to get the hang of even for someone with zero accounting background, like myself. Decent simple, intuitive features (mostly). Great dashboard.

Cons

The feature set is aimed at point-of-sale and online retail type businesses. As a consultant with a micro-business, my accounting needs are not great, but they are more complex than Reckon One could handle. I was going to need to purchase one of the top tier versions of Reckon just to do the few simple extras that I required.

Alternatives Considered

MYOB Business, QuickBooks Enterprise and Xero

Reasons for Choosing Reckon One

MYOB is expensive and I didn't need the name-brand experience or the ability to automate my accounting with the accountant

Switched From

MYOB Business

Reasons for Switching to Reckon One

Better price, better features, more intuitive, Australian based
Sue
Overall rating
  • Industry: Veterinary
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Reckon hosted

Reviewed on 20/07/2023

Support team is great always helpful

Support team is great always helpful

Pros

Some features, bank reconciliation, main page view

Cons

Seems clunky sometimes to use could have better icons

Mark
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reckon One. A program you can bank on!

Reviewed on 21/01/2024

I've been a Reckon One user since 1994 and I wouldn't use anything else!

I've been a Reckon One user since 1994 and I wouldn't use anything else!

Pros

Reckon One is simple to use, accurate and reliable. I trust it to do all my cashflow, superannuation and financial planning.

Cons

I don't have any cons. I like everything about

Neville
Overall rating
  • Industry: Import & Export
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Stress Free Assistance

Reviewed on 19/08/2024

Very easy to deal with No stress and a great outcome

Very easy to deal with No stress and a great outcome

Pros

Very easy to deal with and very prompt to fix problems [sensitive content hidden] was Great

Cons

Nothing really-All good communication and problem solving

DIANNE
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PERFECT FOR OUR BUSINESS

Reviewed on 26/08/2024

BE USING IT FOR OVER 10YRS AND STILL VERY HAPPY WITH IT

BE USING IT FOR OVER 10YRS AND STILL VERY HAPPY WITH IT

Pros

WORKS JUST HOW WE NEED FOR OUR BUSINESS FOR THE LAST 10YRS

Cons

UPDATING THE PROGRAM ON YOU OWN WITHOUT HELP FROM IT GUY

Stephen
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reckon Stephen Cauzzo

Reviewed on 19/08/2024

Excellent service with helpful staff and very helpful

Excellent service with helpful staff and very helpful

Pros

The help service and the very helpful Lady

Cons

Nothing except I would never have been able to do this on my own

Peter
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RECKON ONE PAYROLL

Reviewed on 02/07/2024

SOMETIMES IS FRUSTRATING WHEN I AM UNABLE TO SORT OUT THINGS ON MY OWN. HOWEVER OVERALL EXPERIENCE...

SOMETIMES IS FRUSTRATING WHEN I AM UNABLE TO SORT OUT THINGS ON MY OWN. HOWEVER OVERALL EXPERIENCE IS GOOD.

Pros

PROVIDES ALL INFORMATION TO CARRY OUT TASKS

Cons

SOMETIMES HAVE DIFFICULTY WITH SOME TASKS AND NEED TO CONTACT RECKON TO OBTAIN ASSISTANCE

Theresa
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Support

Reviewed on 06/06/2024

Great easy to liaison with the back-end time for support if needed

Great easy to liaison with the back-end time for support if needed

Pros

Easy to navigate guided in every way simple

Cons

when they change lay out and formatting

Cory
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Support service is impecable

Reviewed on 09/04/2024

The support service was very helpful and worked with us until completion

The support service was very helpful and worked with us until completion

Pros

Support person was friendly and waited until we were satisfied that our files was working

Cons

I have no problems with the services provided

Henry
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Packaged Software for SMB Accounting

Reviewed on 13/09/2022

Over support (online and with a technician) has been execellent. The Data migration process to...

Over support (online and with a technician) has been execellent. The Data migration process to move from prior accounting package is execellent

Pros

With Module based options depending on your business needs and the overall simplicity of using the software make this an excellent SMB package

Cons

Currently doesnt include a inventory system for managing stock

Alan
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Be able to evaluate each of your jobs

Reviewed on 13/10/2023

We can see the profit & Loss on each job

We can see the profit & Loss on each job

Pros

The best feature is that there are unlimited projects / jobs that you are able to add. This means as one job opens, you can begin evaluating the performance of these without having to close another job.

Cons

The payroll system had problems dealing with over 100 staff and thus we use an external system. This is unable to be uploaded automatically into Reckon. We have to do large journals to facilitate this.

Rod
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Happy customer

Reviewed on 09/08/2023

Pros

Easy to use and only had to use support once and they were very helpful.

Cons

Trying to find a customer (forgot there name) by address would be very helpful.

Joan
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product and easy to use

Reviewed on 22/06/2023

Great to use for all my clients

Great to use for all my clients

Pros

This product is ideal for my business and my clients

Cons

I am happy with this product as it is. My accountant is also happy with the reports

Jo
Overall rating
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

STP Phase 2 Disaster

Reviewed on 27/09/2023

All talk and no action.chat line takes forever and gives generic answers

All talk and no action.chat line takes forever and gives generic answers

Pros

Easy to push the button and move into the new payroll premier program

Cons

My data will not be accepted by the ATOCustomer service providers don't know why.

Roy
Overall rating
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Management Access correction

Reviewed on 27/06/2023

Generally we have very few issues and occasionally we "lose" our access. Support and technicians...

Generally we have very few issues and occasionally we "lose" our access. Support and technicians are very good for offshore service providers.

Pros

After learning the program it does what we need

Cons

Some quirkiness with management of reports but generally it is good to work with for our purposes.

Amy
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very good product generally

Reviewed on 03/07/2023

Very good

Very good

Pros

i like Reckon Accounts. It is quick to print all the reports such as transaction lists and general ledger.

Cons

It is a bit slow to export reports into excel.

Anaban
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My experience with Reckon Mobile App

Reviewed on 19/06/2023

Pros

It is easy for a non-digital person like myself. Also, behind-the-scenes customer service is respectful and highly productive.

Cons

Nothing that I can think of right now. I use Reckon App mainly for Single Touch Payroll reporting to the Australia Tax Office for myself and one other employee in my business.

Nina
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 11/05/2023

Pros

Multi user in different locations. Real time updates.

Cons

Print features are cumbersome. Cut and paste functionality when cutting from another application is not available. No automatic tracking of documents sent.

Patrick
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Email failure

Reviewed on 19/02/2023

Good for all help except emails they could never get my emails working properly

Good for all help except emails they could never get my emails working properly

Pros

Very easy to use except for the emails never worked

Cons

I have been having trouble with sending emailing invoices. Work ones but never could make it work. Call help but know one could fix problem. Tried three different emails and all tree failed to send emails and reckons always said it was the email provider and contacted all of them and told me it wasn’t so not very happy about that. If someone can help me it’ll be great

Marg
Overall rating
  • Industry: Import & Export
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Make your business accounting easy and accurate

Reviewed on 31/01/2023

Excellent

Excellent

Pros

Easy and accurate, I enjoy it every day.

Cons

I don't have any comment to make hear. I see no disadvantages at all

Michael
Overall rating
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy use for a small outfit.

Reviewed on 03/11/2022

When you have torn out all your hair and finally phone the help desk......you will find a helpful...

When you have torn out all your hair and finally phone the help desk......you will find a helpful knowledgeable person on the phone..

Pros

There is a learning curve.... BUT... once you have done that learning... there are heaps of daily benefits. We make about 60 products and we sell to a relatively small market 0.1 % of population. The software allows us to quickly add clients and do their specific invoicing.The "Lists" mean that our most common items "lurk in the background" and just 2 or 3 keystrokes fill in the invoice line.We sell overseas as well.. Export.. and we run 2 versions of our products.. The Export ones just have an "X" in the part description... IE local "Rainbow"... Export "XRainbow"The system sees these as 2 different products and stores them differently including their GST pre-set !!!The invoices are emailed out and the invoice contains our banking Direct Credit informationClients can be active or inactive... we tend to keep the one-offs inactive HOWEVERThere is a very good search function where you can select amongst "active", "All", "Outstanding bal"and it will find "part of an address", "Just a first name", "name of their dog", heheFast and Easy...

Cons

We use Reckon Online....Generally ok BUT.... it logs you out while you are with a client... especially near the end of the day.In some cases it is difficult to get back online.... but that is part of the learning curve..The search function is fabulous BUT you have to click the mouse... argh.. yes you cam press <enter> but nothing happens till you click the mouse.

Julie
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Upgraded

Reviewed on 07/02/2023

I am a new user but getting used to it.

I am a new user but getting used to it.

Pros

I have moved from very old desktop program Quicken - I am slowly getting used to the cloud version.

Cons

Bank transaction actions were VERY slow!!!! I am hoping this is not the norm.

Paul
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Reckon One

Reviewed on 21/12/2022

no issues

no issues

Pros

The ease of use and the backup support available.I use this software to run my business and keep our stock inventory up to date.

Cons

If it automatically did my GST it would be great.The invoice and other templates could be easier to use

Attila
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

renewal of software

Reviewed on 29/07/2022

Pros

Product easy to use with interface for most tradies with minimal accounting experience

Cons

Help section could be easier to find and explained, also emailing invoices and quotes made easier