--- description: Learn more about PhoneWagon. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: PhoneWagon Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [PhoneWagon](/software/106049/phonewagon) # PhoneWagon Canonical: https://www.getapp.com.au/software/106049/phonewagon Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/106049/phonewagon?page=2) > PhoneWagon is a cloud-based call tracking and automation software that helps businesses monitor marketing campaigns and turn more leads into paying customers > > Verdict: Rated **4.7/5** by 42 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of PhoneWagon • PhoneWagon is an easy to set up cloud-based call tracking solution, which does not require huge IT investment and can be ready to use in minutes. • With PhoneWagon, businesses can automatically send text messages to promising leads based on different rules for voicemails and missed calls. • The call-recording feature automatically records both inbound and outbound calls for monitoring call quality and overall results. • A centralized call-reporting dashboard gives an overview of campaign activity with in-depth insights on campaigns and agent performance. • The solution comes with preloaded call reporting and analytics tools which help in evaluating the overall performance of campaigns. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 42 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PhoneWagon - **Location**: New York, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 45.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: We have plans starting at just $10/month\! Message us for this rate and mention you found us on G2Crowd\! Our standard plans include either 5, 20, or 50 numbers and all come with a money back guarantee\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Archiving & Retention - CRM - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tagging - Call Tracking - Call Tracking Metrics - Call Transfer - Caller ID - Campaign Analytics - Conversion Tracking - Customizable Reports - Data Import/Export - Event Triggered Actions - File Transfer ## Integrations (3 total) - Google Ads - Google Analytics 360 - HubSpot CRM ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Tracking Software](https://www.getapp.com.au/directory/749/call-tracking/software) ## Related Categories - [Call Tracking Software](https://www.getapp.com.au/directory/749/call-tracking/software) - [Call Recording Software](https://www.getapp.com.au/directory/935/call-recording/software) ## Alternatives 1. [3CX](https://www.getapp.com.au/software/103409/3cx) — 4.4/5 (465 reviews) 2. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (858 reviews) 3. [VoIP.ms](https://www.getapp.com.au/software/2035391/voip-ms) — 4.8/5 (697 reviews) 4. [Nextiva](https://www.getapp.com.au/software/91289/nextiva) — 4.6/5 (914 reviews) 5. [Zoom Phone](https://www.getapp.com.au/software/2069748/zoom-phone) — 4.5/5 (243 reviews) ## Reviews ### "Works just like advertised" — 5.0/5 > **Jorge Edel** | *7 July 2020* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: I like they don't limit how many times you can change the phone number. It's easy add and easy remove. > > **Cons**: Support could improve but once you get everything right. You don't even need them 😁 ----- ### "Super easy and everything we need to track campaigns" — 5.0/5 > **Will** | *20 April 2017* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: The design is beautiful and everything makes sense. I like that even my office manager is able to use it without asking any questions (and that says a lot\!). All the features are there - dynamic numbers, multiple users and client logins with different permission levels, robust reporting, etc. And they allow you to use true 800-numbers unlike a lot of the other call tracking systems out there. > > **Cons**: can't think of any right now. > > We started using PhoneWagon because we needed to track phone leads in addition to web leads. We quickly realized we were generating a lot more leads for our clients than we thought since we weren't tracking phone calls. We were able to begin using PhoneWagon in less than 5 minutes and had our first number configured in about 30 seconds. Everything is where it's supposed to be. They even have logins for my clients which is nice so I don't have to manually send them reports or pull a call for them if they have a question about something. I can't see us ever using anything else to track phone calls. ----- ### "Phone Wagon is Awesome." — 5.0/5 > **Mark** | *27 April 2020* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I just love how quickly they are to help/get back to you. I haven't had any issues with them at all. > > **Cons**: None, and I'm being dead serious. Not once have I had a problem, which is odd for a SAAS business. > > I know the \[SENSITIVE CONTENT HIDDEN\]. He is a great guy. And he really has made this software incredible. ----- ### "An Adaptive Organization That Appears To Be Focused on Excellence" — 5.0/5 > **Daniel** | *12 April 2018* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: These guys are abnormally responsive, so much so it's almost un-businesslike. They added international call forwarding and speeded up their scripts to improve the pagespeed of all of their user's websites. Getting them to do this wasn't like a visit to the Dentist or a company that never responds. > > **Cons**: Don't have any negative feedback. It's hard to criticize a business that fixes problems quickly when they come up. > > Hubspot call tracking as leads. ----- ### "Excellent service with great potential" — 5.0/5 > **Mark** | *13 April 2018* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The software is clean, simple to use, and overall well thought out for individual or multi-location businesses. > > **Cons**: The software falls short on the agency side, and the reporting doesn't allow for export as easily as others. Twilio's tech integrations like the ones from NoMoRobo and other services would easily put this software over the top\! ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/106049/phonewagon?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/106049/phonewagon) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data