Databox Reviews
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202 Reviews
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing app
Reviewed on 27/01/2017
We tried a few other apps. None came close to the ease of use, flexibility, simplicity and customer...
We tried a few other apps. None came close to the ease of use, flexibility, simplicity and customer support we got from databox. At one point we need a specific attribute from MixPanel, and after asking support on how to do this, they actually rolled up a new feature into production in less than a weeks time. (Maybe it was in the pipeline, but it's still amazing)
Pros
Amazing customer support, very easy to use, nice design too.
Cons
None so far, extremely flexible so meeting all our needs.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Nice balance of functionality and price
Reviewed on 18/08/2019
I liked Databox while I used it. It's not a BI tool by any means but it does have a few options to...
I liked Databox while I used it. It's not a BI tool by any means but it does have a few options to allow you to transform your data. They also have some cool options for tracking goals and the mobile app is leaps and bounds better than the competition.
Pros
The visuals look awesome on the computer, TV, and phone. I was impressed with how easy it was to create a metric.
Cons
Once the metrics are on the dashboard there isn't much else you can do with them. It lacks some of the basic functionality that I'd expect such as dragging to zoom into a certain section of the chart or even hovering over the comparison line to see the exact value.
Switched From
Geckoboard
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Databox: Close, but no cigar...or even cigarillo ...
Reviewed on 24/02/2018
Pros
I work as the Director of Marketing Strategy at DD, which is an inbound marketing agency that services nonprofits and higher education institutions. We're a HubSpot certified partner agency and we were looking to Databox to help us make our client reports quicker, more interactive, and more robust. Databox's clean user-interface makes it really easy to notice trends...it also updates in almost real-time (if not real-time) which is helpful. The customizable dashboards are helpful as well...and there's no doubt that this tool is affordable to agencies like DD who need to report on a wide variety of metrics for 20+ accounts.
Cons
While there are definitely some pros to Databox, there are also some key features that they are missing. For example, you can't customize date ranges for reports. You have to choose from a weekly, monthly, quarterly, or yearly basis...but you can't choose "Feb. 3 2017 - Feb. 23 2018" for example. This makes reporting very challenging if, for example, you start an inbound engagement with a client during the middle of the year and want to report on 6 month efforts and 12 month efforts that don't align perfectly with the Jan - Dec calendar year. Additionally, while the user-interface is clean, it's almost TOO white...our clients have found it really difficult to discern between traffic sources and points in time.
All of this is to say, I'm highly skeptical of reporting tools that don't let you customize the date and time of your reports...While Databox looks like 2018, it functions like 2010. We have cancelled our services as of now, but I have written emails and social posts to their product team and have encouraged them to "fix" the product and then come sell it to me again...
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
best tool for recording statistical analytical data
Reviewed on 29/06/2022
my experience is very rich , Databox is great for small businesses trying to make a statement to...
my experience is very rich , Databox is great for small businesses trying to make a statement to investors or for anyone trying to make a presentation. It's also a great way to make data-driven decisions.
Pros
This tool allows you to create data visualizations, see your key performance indicators (KPIs) at one time, and even make it easier to back up your statistical analytical data.
Cons
nothing negative to note but I would rather say that this software is more advanced than any of the other analytics tools I've ever used.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A good paid tool to visualize all your numbers
Reviewed on 26/12/2022
Databox saves a lot of time when you need to present multiple reports as you can just do that by...
Databox saves a lot of time when you need to present multiple reports as you can just do that by creating a template and just changing the date range as and when required.
Pros
Databox reporting tool makes your life easy as it has a simple drag and drop interface to generate reports. It also has option to use predefined templates that make it easy for you to create reports from scratch. Databox tool links with multiple datasource and also allows you to create custom formulas and metrics to be used in the reporting.
Cons
There is a lag in the data numbers to get updated. There should be an option to set up the refresh interval manually as per the convenience.
- Industry: Design
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Overpriced / Clunky / Terrible Customer Service
Reviewed on 05/06/2024
Pros
The UI is fine and the user experience is relatively easy to navigate.
Cons
Overpriced for what you get. Terrible support and customer service. The worst from any company I have worked with. So many better options out there than Databox. We use Looker Studio and our clients have been so much happier.
Alternatives Considered
LookerReasons for Choosing Databox
Looker Studio is much better across the board. Great integration. Better UI. Our customers are far more happy with Looker Studio over Databox. We will never go back to Databox again.Reasons for Switching to Databox
It was the wrong decision. Looker is so much better than Databox. I recommend it to other agencies and have even got two other agencies to switch from Databox to Looker and they are so much happier.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Brings you the efficiency!
Reviewed on 13/12/2018
Databox provide free basic account that give you 3 datasources which is enough for small business...
Databox provide free basic account that give you 3 datasources which is enough for small business to make good visualisations of the data. Bring ease to manage boards that created for projects.
Pros
- Provide good user experience
- Customisation options
- Clean UI
Cons
- Lack of documentation
Other than this all is still worked perfectly for me.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Databox - my preferred software
Reviewed on 15/03/2017
Pros
It is one of the best products I have come across in the last 5 years I have been working in this industry. It is much efficient and easy to use for all. I recommend to all looking towards KPI tracking.
Cons
None so far. I´m impressed with the ease of this tool and my team also loves it. I highly recommend it.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Really good business service
Reviewed on 14/02/2017
I love using Databox. It works on all the main mobile platforms in a web browser and as an app. It...
I love using Databox. It works on all the main mobile platforms in a web browser and as an app. It seamlessly and easily connects to all the main services I use, and even has an API so I can extend it.
Pros
Lots of out-of-the-box connectors.
Cons
For tablet mode in landscape, you have to use a web browser as the app doesn't yet support it.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best data visualizer in the market for all your marketing data connectors!
Reviewed on 14/12/2022
Pros
I like how clean the interface is and how easy it is to connect multiple data sources to make sense in a dashboard.
Cons
The only thing I didn't like is that it wasn't unlimited and completely free.
- Industry: Fund-Raising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Databox - Easiest Data Visulation Tool
Reviewed on 14/12/2022
i do love it. it's something i'm planning on bringing with me if i ever switch jobs. i like how...
i do love it. it's something i'm planning on bringing with me if i ever switch jobs. i like how easy it is. at first we were about to cancel databox cause no one knew how to work with it. once i learned the specific way you needed to set up the code then i was like THIS IS EASY and now have made way too many dashboards
Pros
the visualizations are great and is easy to customize. I always thought Tableau was too much. Databox gives you nice-looking dashboards without it being overall flashy or complicated
Cons
I wish the dashboards were bigger so i could fit more information. or i wish i could connect them and make it so i can scroll to see the different dashboards. but really i wish they could be organized better. it's nice that people can organize the way they want but i wish by default the order was what i set. i also wish there were folders so i could group the marketing dashboards all in 1 spot then give everyone access to that folder instead of one by one. so i try to color code the dashboards to make it easier but not everyone is going to get that. i also don't like that anyone can share the datawall of a dashboard and then they get added to the account. i wish there was a verification process that would notify me when someone new is trying to view a dashboard. but b/c people can just share i see random emails get created and i want to be able to have more control of our data and make sure they are seeing only the things they should be seeing
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A fantastic tool for data gathering and visualisation
Reviewed on 16/02/2023
Although Databox is largely DIY, feel free to contact their help staff if you have any questions...
Although Databox is largely DIY, feel free to contact their help staff if you have any questions about configuring your data. They are quite beneficial. a simple way to compile, reliably display, and show all of my various marketing data in an understandable manner. We are attempting to gather all of our data from various sources and use Databox to show it in accordance with our needs.
Pros
I like how simple the programme is to use and how simple my life is as a result. It works best for taking charge and anticipating success in the future. the reports that it generates in my view are fairly full as far as information is concerned, they have been extremely valuable to me to build and rethink methods that allow a quicker growth of my company's marketing. I also appreciate that your monthly or yearly subscription covers a lot of popular data sources. As a result, it's simple to get going quickly and demonstrate insights in a lovely user interface.
Cons
The controls and some of the difficulties in aligning the time periods for the data, which are mostly due to the variety of the data sources, bothered me a little. The service advertises itself as a simple method for data analysis and reporting. The setup and administration are actually unreliable and hard to set up.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
Great for free
Reviewed on 15/05/2018
Pros
The basic account is free with data box and gives you 3 datasources which is enough to make some really nice visualisations of your data. We use it to send investors regular updates and give them a link they can access whenever they want to get an update on our progress. Once we created theses boards they just update automatically which make it some much easier to manage.
They have a great range of connectctions with most of the services you can think off to run your business. Their visualisation tools make it pretty easy to set up nice views of your data, and if you are stuck they have some great templates that just plug and play with your data.
Cons
There have been a few bugs as we are in the UK we want money to be in £ and their default is $ there are some work arounds to make it work but it would be nice to have currency support built in and automatic.
Sometimes the data shows a little funnily on the iPhone app, support are very good at fixing this issues though.
- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Data visualization solution
Reviewed on 15/11/2022
Fits perfectly on the mobile. I appreciate it
Fits perfectly on the mobile. I appreciate it
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
World Class KPI Dashboards
Reviewed on 14/12/2022
Pros
Amazingly powerful and rock solid up time.
Cons
It does take a tech savvy designer to set up.
- Industry: Import & Export
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It's my first to open app every morning
Reviewed on 17/08/2016
Heard from a friend who is using Databox app in the company he works for (fortune 100 company). It...
Heard from a friend who is using Databox app in the company he works for (fortune 100 company). It was almost annoying seeing him checking his phone constantly. I downloaded it from App store the same day. On-boarding was a breeze and the next thing I was in the app with my Google Analytics, Facebook Ads and Stripe already connected. I was using it few days - it was just a beautiful app on my phone nothing more. But then I found they have desktop app - they call it Designer - where you can combine all metrics together. At that moment I was hooked. We have connected more than 10 data sources since then (database also) and we were able to put all important metrics in one place for everybody to see. I'm recommending this to everybody!
Pros
I have access in one place to every important metrics I care. Just few clicks and I can change what I see on my phone and share with all my coworkers.
Cons
It wasn't an instant "click" in my head what Databox can do for us. There are almost no guides or documentation. Default metrics they fetch were not useful for our business.
Response from Databox
Thank you for your feedback.
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Full of promise, never delivered.
Reviewed on 08/04/2021
Meh.
Meh.
Pros
I used the software for two years and I liked the idea of the software, creating dashboards for easy review. If they had only worked.
Cons
I never logged on without reconnecting one or all of my sites. Never. I was told the software was being upgraded, user error, weather (really) but it never was resolved. After two years of hoping it would be what I needed, it never was and I left.
Also, as a warning, leaving is draconian. If you don't click the one hidden link to delete account, you will be charged and they will not provide a refund.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Beautiful Mobile app, easy to get addicted to.
Reviewed on 12/08/2016
I signed up Databox only two months ago, but I've used the mobile app pretty much every day since....
I signed up Databox only two months ago, but I've used the mobile app pretty much every day since. It's very easy to connect your cloud services and add the basic metrics, and it takes just a little bit of extra work to add more specific ones (like, in my case, custom funnel data from Mixpanel). I've also played around with connecting our SQL database to Databox - all these options are available even on the Free plan. I like it that you can put data from different datasources on the same visualization (e.g. steps in a funnel). The platform is quite powerful underneath, still lacking a little bit of self-help content as of now, but customer support was very helpful and I've set up just the dashboard that I've always wanted.
Pros
Beautiful visualizations, the drag-and-drop interface of the Designer tool (where you set up your visualizations), the Scorecard feature
Cons
All options are not very well documented
Response from Databox
Thank you for reviewing Katie. We will try to add the things you mentioned.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Beautiful and handy tool
Reviewed on 12/04/2019
Pros
Easy to setup. They have a great iPhone app so can review all data on my phone. Every morning I receive an email on our business performance which is really helpful.
Cons
So far I'm happy with the tool, no things I don't like.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best reporting software out there
Reviewed on 15/12/2022
great customer service.
great customer service.
Pros
simple, easy to use and it integrates into slack which makes it easy to give automated reports to our clients
Cons
no real cons, but it would be great if the custom equations were on the basic plan. Seems like something everyone should have access to especially given how much i'm paying. Something as simple as Cost Per Purchase is not available on the TikTok dashboard when it is clearly available on TikTok
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
No doubt, Best Mobile Business Analytics solution on the market
Reviewed on 16/08/2016
Simple, top level KPIs, easy to use, beautiful designed. We have been up and running in less than...
Simple, top level KPIs, easy to use, beautiful designed. We have been up and running in less than 15 minutes and hooked to our data in CRM, MailChimp, Google Analytics, Google Adwords, etc
Pros
Mobile-first, native and great experience, TV dashboard
Cons
More data connectors for engineering teams (Jira, Trello...)
Response from Databox
Thank you for your review. We're adding new connector on a weekly basis so stay tuned and I'm sure yours will be available soon!
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Visualization all my analytics in an interesting way.
Reviewed on 28/03/2019
If you want peace of mid with your buisness and want to see what is happening with your social...
If you want peace of mid with your buisness and want to see what is happening with your social media it is the tool for me. One dashboard helps me find everything.
Pros
I have used g-analytics for a long time but now with databox it is shoing some interesting manners. I love the idea of taking all the analytics visuals under one roof. It shows all my fb, website and youtube analytics under one roof. I i can now see what is happening with all under one dashboard. But i was lost in the beginneing when trying to use it. It nees some time to learn and get used to it.
Cons
Facebook updats a lot faster or not able to see live update. Maybe needed fix.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Supercool!
Reviewed on 17/11/2018
Pros
This web base Software Is amazing! For small users it is free and very powerful. To be able to have everything connected Under one dashboard makes everything so much easier & nicer.
Cons
No cons at all. it is Perfect & Superfast!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good to have for an overview
Reviewed on 04/10/2019
Good experience overall with the product and ease of use however the packages are disappointing.
Good experience overall with the product and ease of use however the packages are disappointing.
Pros
The integrations with Adwords, Analytics, Hubspot is great and easy to setup. The standard templates cover pretty much everything you need and they are easy to display on a screen.
Cons
The lack of integration with Zendesk is weird as what I could see is there used to be one.
The package choice are strange it would be nice if Plus included more data sources as Plus and Basic both have 10 then the next jump up is 50 which is annoying when you have 12 datasources.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Databox Review Hallakate
Reviewed on 14/12/2022
Pros
The customization options for each dashboard
Cons
Data sources keep disconnecting at times.
