--- description: Learn more about ZENOTI. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ZENOTI Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Medical Spa Software](/directory/1121/medical-spa/software) > [ZENOTI](/software/105937/zenoti) # ZENOTI Canonical: https://www.getapp.com.au/software/105937/zenoti Page: 1 / 52\ Next: [Next page](https://www.getapp.com.au/software/105937/zenoti?page=2) > ZENOTI is an all-in-one, enterprise software that helps salons, spas and medspas to manage and grow their business. The solution disappears into the background while supporting every aspect of your business, so you can focus on what you love - giving your customers a great experience. > > Verdict: Rated **4.4/5** by 1263 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ZENOTI 1\. Take your guest experience to modern heights. Now your guests can seamlessly check-in and check-out with automated payments, saving your customer and your business precious time. 2. Integrate multiple locations to ensure that your customers enjoy a seamless experience across the nation. ZENOTI puts your records in one place and ensures a consistent experience wherever your customers go. 3. With Smart Marketing you can predict client needs and trends to deploy personalized and automated marketing that keeps your schedule full and optimized. Users can automate and personalize marketing tasks, sending service reminders, product refill reminders and birthday greetings quickly and efficiently. 4. Manage your employee payroll, commissions, bonus, performance and attendance with our all-in-one spa and salon staff management software. 5. Our platform delivers complex scheduling requirements while providing an intuitive experience that your customers will love. Fill more slots, grow revenue, and free up your front desk staff. 6. With digital forms eliminate the manual processes and create a better experience for your patients, improve the speed and accuracy of daily operations, while also garnering valuable data to inform your marketing. 7. Our analytics platform enables you to can create your own dashboards, custom reports, access analytics data sets and create your own calculations - all on real time basis. 8. We have partnered with leading payment solutions provider. Our partnerships offer our clients the ability to integrate 3rd party solutions in a way that is convenient and secure. 9. Zenoti is available as a native mobile application on iOS and Android, providing users with the flexibility to manage online bookings on the go. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 1263 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Soham Inc dba Zenoti - **Location**: MERCER ISLAND, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 300.00 - **Pricing Details**: For accurate pricing, contact Zenoti directly. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Cambodia, Canada, France, Hong Kong SAR China, India, Malaysia, Netherlands, New Zealand, Norway, Philippines, Singapore, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Before & After Pictures - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Class Management - Class Scheduling - Client Database ## Integrations (8 total) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Medical Spa Software](https://www.getapp.com.au/directory/1121/medical-spa/software) ## Related Categories - [Medical Spa Software](https://www.getapp.com.au/directory/1121/medical-spa/software) - [Spa Software](https://www.getapp.com.au/directory/69/spa-management/software) - [Salon Software](https://www.getapp.com.au/directory/212/salon/software) - [Membership Management Software](https://www.getapp.com.au/directory/171/membership-management/software) - [Scheduling Software](https://www.getapp.com.au/directory/233/scheduling/software) ## Alternatives 1. [AestheticsPro](https://www.getapp.com.au/software/106341/aestheticspro) — 4.4/5 (655 reviews) 2. [Pabau](https://www.getapp.com.au/software/168847/pabau) — 4.7/5 (638 reviews) 3. [Boulevard](https://www.getapp.com.au/software/2009767/boulevard) — 4.6/5 (367 reviews) 4. [Mangomint](https://www.getapp.com.au/software/164543/mangomint) — 4.9/5 (329 reviews) 5. [Vagaro](https://www.getapp.com.au/software/103275/vagaro) — 4.7/5 (3640 reviews) ## Reviews ### "Great support team." — 5.0/5 > **Tory C.** | *27 February 2026* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Very comprehensive and designed well for medical aesthetics. Online booking, EMR, memberships, and packages are all integrated and create a seamless patient experience. > > **Cons**: Setup is time-consuming, and some settings are difficult to find or configure. Not the most intuitive but the support team is great > > Overall, a strong platform that supports a professional, scalable practice. There’s a learning curve, but it works very well once set up. ----- ### "Absolutely Worth The Switch" — 5.0/5 > **Brady** | *11 September 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: We have loved that it is completely customizable. It is very feature heavy, and considerations have been given to almost every scenario due to the multiple clients on the platform and time in business. Much has already been thought through and there are solutions for 99% of what I needed in my business. I love the way we can categorize services into primary \& secondary types for public display on our booking link. This helps new and existing clients find our services with ease. There are some pretty simple things that they offer that I didn't get with my old platform that I am loving. Electronic \& redeemable gift cards online. A referral program with each client having an auto-generated unique code to share. Prompting for tips on select services with a provider but withholding on others. Multiple \& automated waivers/forms based on appointment type. etc. Like I mentioned, these are all pretty standard but were features that were missing on my old platform. The migration of all my data, including payment tokens, forms, etc. was pretty impressive also. We have a ton of data, and I believe we will get it all to transfer. Having a dedicated account manager and migration specialist was crucial and they did a great job for us\! Thanks \[sensitive content hidden\]\! Also, the platform has a little AI bot chat feature that is actually pretty solid. > > **Cons**: At first, the quantity of features was a bit overwhelming. There are just so many things you can do and its easy to get lost in the sauce early on. That slowly resolves itself overtime and becomes more of a perk than a hinderance. I also wish that they had a direct phone line for their support team. Maybe they do but so far I have been chatting through the AI bot, then if I don't find an answer, it will give an option to connect to an agent, but it usually isn't very fast that someone connects. Once they do, they have been helpful with screenshots and have even sent links for a video call when needed. > > Absolutely worth the switch. We opted for a full migration package and the team was super helpful. There is no way I would be doing all of this myself. Our staff is enjoying the platform and learning as we go\! Some quirks here and there but there has yet to be a platform that handles our offerings as cohesively as Zenoti. ----- ### "Zenoti Review" — 1.0/5 > **Johna** | *19 November 2025* | Cosmetics | Recommendation rating: 0.0/10 > > **Pros**: Scheduling was pretty user friendly and there’s a price check option to save time when a patient needs a quick check out or has an inquiry. > > **Cons**: Turnaround time to have issues resolved takes days at times. No customer service readily available unless you use the chat bot but even then not too helpful. > > I would not recommend this product. It needs to have more advanced options and be able to evolve with an ever changing Aesthetic environment. ----- ### "Loving Zenoti So Far" — 5.0/5 > **Melissa** | *28 April 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Zenoti has a lot of features I love, it is a lot of clicking sometimes but it really gets into the nitty gritty of the business. Many reports and formats, I also love the calendar feature which allows custom reports based on specific time frames. Performs well, pricing seems fair, AI is ever growing and can typically help before escalating to the tech team. And the tech team, great support\! it doesn't matter how long it takes to troubleshoot, they'll keep at it until resolved. And the integrations like hyperconnect and Mia the AI agent, top tier. > > **Cons**: A lot of clicking to get to something, seems like its being worked on as there's always a new update/rollout. > > I enjoy Zenoti, and I keep learning more and more regarding what it can do ... all of its functions and capabilities. Customer service has been top tier as well. Very fast reliable clear assistance from the tech team. ----- ### "Zenoti For the Win" — 5.0/5 > **Kim** | *23 September 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: "What we like most about Zenoti is how seamlessly it supports our patient experience—from customizable online forms to robust patient management tools. The platform is intuitive and easy to navigate, which makes daily operations much more efficient. Customer support has also been exceptional; any time we’ve had questions or needed help, the team (especially \[sensitive content hidden\]) has been quick to respond and incredibly helpful. Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy. > > **Cons**: Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows. However, \[sensitive content hidden\], in particular, has been incredibly helpful and patient, making the process of resolving issues and understanding the system much smoother and less overwhelming. > > "Our overall experience with Zenoti has been positive. As with any robust software platform, there’s a learning curve—especially when first getting started or implementing new features. At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging. That said, the quality of customer support has made all the difference. \[sensitive content hidden\], in particular, has been incredibly helpful, patient, and knowledgeable. He’s made it much easier to troubleshoot issues, understand the platform, and feel confident using it. We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions. ----- Page: 1 / 52\ Next: [Next page](https://www.getapp.com.au/software/105937/zenoti?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/105937/zenoti) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data