---
description: Learn more about Paperless Online. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Paperless Online Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Paperless Online](/software/105915/paperless-online)

# Paperless Online

Canonical: https://www.getapp.com.au/software/105915/paperless-online

> Paperless Online is a web-based document management solution which enables users to create custom forms and document, capture electronic signatures, and more
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Paperless Online

 Users can create custom forms and configure workflows for form automation, to send forms by email for completion, review, and signature collection.

 Documents and emails can be generated using templates and data merge capabilities, and then sent to contacts.

 Tasks can be assigned to users or contacts, and reminders can be set up to ensure that important tasks or dates are not missed.

 Users can sign forms electronically from their emails, with DocuSign integration, and signed documents are stored within contact records.

 The Messaging feature allows users to communicate with contacts, and automatically organizes messages as tickets in each contact’s record.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 2.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Orbund
- **Founded**: 2003

## Commercial Context

- **Starting Price**: USD 25.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: $25 per user, per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Archiving & Retention
- Collaboration Tools
- Compliance Tracking
- Configurable Workflow
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Document Classification
- Document Generation
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Signature
- Email Management
- Email Templates
- File Recovery
- File Sharing
- Forms Creation & Design

## Integrations (1 total)

- Docusign

## Support Options

- Email/Help Desk
- Chat

## Category

- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)

## Related Categories

- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)
- [Forms Automation Software](https://www.getapp.com.au/directory/589/forms-automation/software)
- [Document Generation Software](https://www.getapp.com.au/directory/1555/document-generation/software)
- [Workflow Management Software](https://www.getapp.com.au/directory/566/business-workflow/software)

## Alternatives

1. [Adobe Acrobat](https://www.getapp.com.au/software/2047082/adobe-acrobat-dc) — 4.7/5 (4169 reviews)
2. [Microsoft Word](https://www.getapp.com.au/software/91382/microsoft-word) — 4.7/5 (2783 reviews)
3. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews)
4. [pdfFiller](https://www.getapp.com.au/software/113535/pdffiller) — 4.6/5 (992 reviews)
5. [PandaDoc](https://www.getapp.com.au/software/91467/pandadoc) — 4.5/5 (1243 reviews)

## Reviews

### "A good free tool" — 5.0/5

> **Amanda** | *29 September 2024* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Great for invitations that look professional at no cost
> 
> **Cons**: Format has changed since last used and not so easy to keep track

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### "I have helped set up this program and trained agents and admin users how to best utilize it." — 4.0/5

> **Shelley** | *17 January 2018*
> 
> **Pros**: I really like the ease of use and all of the video tutorials. They are not annoying or long, they are actually useful and show you step by step how to do things. I like the fact that there is no contract and that you can back up all your files easily.
> 
> **Cons**: I don't like that the commission module has to be seen by all master admins, there should be a way to turn that off and on.  The customer service has room for improvement too.

## Links

- [View on GetApp](https://www.getapp.com.au/software/105915/paperless-online)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/105915/paperless-online> |
| de-AT | <https://www.getapp.at/software/105915/paperless-online> |
| en | <https://www.getapp.com/collaboration-software/a/paperless-online/> |
| en-AE | <https://www.getapp.ae/software/105915/paperless-online> |
| en-AU | <https://www.getapp.com.au/software/105915/paperless-online> |
| en-CA | <https://www.getapp.ca/software/105915/paperless-online> |
| en-GB | <https://www.getapp.co.uk/software/105915/paperless-online> |
| en-IE | <https://www.getapp.ie/software/105915/paperless-online> |
| en-NZ | <https://www.getapp.co.nz/software/105915/paperless-online> |
| en-SG | <https://www.getapp.sg/software/105915/paperless-online> |
| en-ZA | <https://www.getapp.za.com/software/105915/paperless-online> |
| fr | <https://www.getapp.fr/software/105915/paperless-online> |
| fr-BE | <https://fr.getapp.be/software/105915/paperless-online> |
| fr-CA | <https://fr.getapp.ca/software/105915/paperless-online> |

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