--- description: Learn more about myUnity. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: myUnity Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [myUnity](/software/105881/devero) # myUnity Canonical: https://www.getapp.com.au/software/105881/devero Page: 1 / 7\ Next: [Next page](https://www.getapp.com.au/software/105881/devero?page=2) > myUnity® is an EHR purpose-built for the full post-acute care continuum with one patient record across each care setting. > > Verdict: Rated **4.1/5** by 142 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of myUnity Netsmart offers clinicians a cloud-based EHR solution, providing a central and flexible system from which to access charts, documents and reports conveniently. Netsmart incorporates separate physician portals, granting self-service capabilities for physicians to manage and sign forms electronically. Netsmart includes comprehensive reporting tools, enabling users to create custom and established clinical, administrative and financial reports quickly. Netsmart provides access to familiar forms from Briggs and Med-Pass, ensuring quick deployment and ease of use for physicians. The Netsmart platform is SOC2 certified and HIPAA-compliant, managing and storing all patient data securely. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 142 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Netsmart Technologies - **Location**: Overland Park, US - **Founded**: 1968 ## Commercial Context - **Pricing Details**: Netsmart pricing depends on the size of the agency. To obtain accurate pricing, contact Netsmart directly. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Puerto Rico, United States ## Features - API - Activity Dashboard - Activity Tracking - Assessment Management - Bereavement Management - Billing & Invoicing - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Management - Coding Assistance - Compliance Management - Customisable Forms - Customizable Reports - Decision Support Systems - Document Storage - EMR/EHR - Electronic Signature - Electronic Submission ## Integrations (1 total) - eFax ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) - [Home Health Care Software](https://www.getapp.com.au/directory/61/home-health-care/software) - [Clinic Management Software](https://www.getapp.com.au/directory/1027/hospice/software) - [Home Care Software](https://www.getapp.com.au/directory/717/home-care/software) - [Long Term Care Software](https://www.getapp.com.au/directory/911/long-term-care/software) ## Alternatives 1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5288 reviews) 2. [ECP](https://www.getapp.com.au/software/131351/ecp) — 4.6/5 (172 reviews) 3. [EHR for Senior Living](https://www.getapp.com.au/software/2029187/senior-living-core-platform) — 4.7/5 (63 reviews) 4. [Eldermark](https://www.getapp.com.au/software/2058139/eldermark) — 4.6/5 (37 reviews) 5. [StoriiCare](https://www.getapp.com.au/software/138539/storiicare) — 4.8/5 (49 reviews) ## Reviews ### "We like DeVero" — 5.0/5 > **Clay** | *23 November 2016* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: 1) I like the way we can easily see the previous notes. 2) Contact information for other clinicians assigned to the case is clearly listed beside the body of information in the chart. 3) Editing notes is easy. 4) Communication about corrections is easy to see and coordinate. > > **Cons**: 1) It is easy to write a very poor note with this system. 2) DeVero's online training is terrible. Horrific. Lame. (Fortunately, its relatively easy to figure out and train for.) 3) It would be nice if we could have information move forward between notes. 4) It would be nice to be able to create drop-down goal templates because 5) the current pre-made goals are awful. > > 6 of the agencies we contract with use DeVero and we really using it. The system is simple and straightforward. ----- ### "Tender Care Pediatric Services" — 4.0/5 > **Kelly** | *19 February 2017* > > We are are medium-sized pediatric home care agency that has experienced rapid growth over the past year. We decided to transition from paper documentation to an EMR several months ago. We began discussions with DeVero last summer (2016) and decided to move ahead with them in August. We went live in the third week of Sept and piloted three homes first before moving all of our clients to EMR about a month later. We have just now, mid February 2017, phased out of working with our project implementation manager. We have requested to be a beta site when DeVero rolls out pediatric therapy visit documentation and off-line capabilities. The best part about working with DeVero is their Customer Service. 100% of the people we spoke with from Marketing to Implementation were courteous, helpful, and professional. During the implementation phase, our project manager was available to help us think through form functionality and problem-solve through our unique issues. One of those issues, and probably the biggest hurdle we had to overcome, was the Medication Administration Record. The MAR that is available on DeVero was not conducive to our processes; so we had to devise a custom form. In fact, we had all clients on EMR, except that we continued to use paper MARs until we were able to come up with a customized solution (which took, including a couple of times through DeVero's development team, a couple of months). We had a team of five very invested people on our end working on implementation of DeVero, and it took all of us to train our staff and customize DeVero to meet our needs. DeVero's training was not entirely applicable to us because we had to customize so many forms. One area of growth for DeVero is that it is currently mostly set up for home-care/hospice patients, not pediatrics. Although we were able to customize our forms, we were not able to do all of them, due to time contraints. It takes a while to figure out just what you want, while at the same time, know how it will fit and function within the DeVero structure. Now, we are used to it and are satisfied with the features and functionality. There are lots of customized reports that we have created that will prove to be very helpful for tracking our quality measures. We enjoy our relationship with DeVero, and would like to continue to work with them, especially as they development more pediatric products. Thank you ----- ### "MyUnity is not ready" — 2.0/5 > **Jim** | *9 January 2020* | Medical Practice | Recommendation rating: 2.0/10 > > **Pros**: It is user-friendly. Other than that I do not see any other Pros. > > **Cons**: There are a lot of bugs and information needs to flow from one note to another. We had a demonstration from Kinser and they have this functionality so good it would make it easier for clinicians to document consistently > > Had to email support back and forth a lot of times ----- ### "Best Customer Support" — 4.0/5 > **Ruth** | *6 January 2017* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Their customer support team. > > **Cons**: Lack of customization options for forms. > > I've used a number of different software for the home health and hospice field. I've worked on the administrative side as well as the field side and I can honestly say, overall DeVero is a great software. Unfortunately, there are limits to being able to customize forms, however, I believe this is improving. The design is a very important aspect of any software and DeVero is constantly improving their design, they take into consideration their client's input and it is evident in the software updates. Ease of use is another crucial aspect of having a great software, especially when computer-illiterate people (like much of the older generation in the medical field) are using it. DeVero has great training videos and printouts and all of our staff who have used it thus far have not had any trouble. The most notable thing about DeVero has to be their customer support, team. I've complimented them many times because I truly feel they deserve praise. DeVero support team is always available and always willing to listen and help with any issue, big or small. They are very knowledgeable and always do their best to resolve your issue. I believe this makes DeVero one of the best software companies I've ever used. ----- ### "Good EHR Sotftware" — 4.0/5 > **Laura** | *8 March 2022* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Easy to select a resident and navigate the chart. Since Netsmart has taken over there has been less downtime and system failures, so overall reliable. > > **Cons**: Setting up users by having to log into another area, the reports are not easy to navigate, support can take a while to get back to and prioritize. > > The overall functionality of the software has improved, but the ease of getting the support you need or fixes has declined. Overall a fairly easy to navigate software and get what you need. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.com.au/software/105881/devero?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/105881/devero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data