SocialSchedules Reviews
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558 Reviews
- Industry: Events Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Country club scheduling
Reviewed on 28/05/2019
I’m able to schedule my employees and communicate with them easily
I’m able to schedule my employees and communicate with them easily
Pros
A coworker had previously used it . I like that my employees can put in their availability and trade shifts with each other
Cons
I’d like to have a counter or additional notes next to each employee on their shifts and hours preferences. I have some employees that only want 20 hours a week or two days even though their availability is wide open. These details I have to remember.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Compass-Non profit cafe using Open Sim
Reviewed on 17/10/2019
Easy to start and implement, staff loves it
Easy to start and implement, staff loves it
Pros
It's free! We were using an app called Deputy, and we had to pay for what open sim offers for free and its great as a manager, and our staff loves it! '
Cons
There is no direct message board for all staff notes, id love to be able to communicate with my team throughout a week this way
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Great, but slow
Reviewed on 16/08/2019
So far OpenSimSim has been a mixed bag. When it works well it's a fantastic software. When it...
So far OpenSimSim has been a mixed bag. When it works well it's a fantastic software. When it doesn't work well it's absolutely frustrating to deal with. We used OpenSimSim so that way if people needed to be able to switch shifts or request time off there was a place where these requests were stored and could be accepted or declined. Our old program was all manual so it's a big help being able to see who can work and who can't all at once.
Pros
I like that it's easy to see when you and/or your peers work on the web version of opensimsim. It's easy to set-up for your work weeks too so it'll accurately show how many hours you're getting in a week, and it being easy to customize is a nice feature too.
Cons
Sending messages to your peers is really slow. Even with a perfect connection it might take serveral (1-5 minutes) to send a message. Also, there was a problem my peers and I had with signing into OpenSimSim. I wish they had a feature to upload your schedule to a third party app such as Google Calendar or being able to do it on your phone using your Apple calendar. So that way my spouse and I can plan around my schedule. Another con is that it'll automatically sign you out every week. We had assigned computers at work so having to sign into my computer every single day is a waste of time.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good product!
Reviewed on 13/06/2024
Pros
Pretty easy to navigate, most features work well. Has most of what I need on a daily basis
Cons
Good product, but I do prefer some features of a different a scheduling app. Otherwise I appreciate what this app does
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Just what I need, all in one place
Reviewed on 31/05/2019
The biggest benefit to myself is managing time off requests, I no longer need to remember when a...
The biggest benefit to myself is managing time off requests, I no longer need to remember when a colleague has asked for time off. They use the app, submit request, I review and there it is in the schedule. No more allowing too many colleagues off at same time and mistakingly scheduling on time off.
Another benefit is less pressure to complete a schedule, I do my schedules at home so I no longer need to rush to ensure all staff see it in store, I have a little extra breathing space because as soon as I hit publish, my colleagues instantly have the schedule in their hands.
Pros
Communication feature - direct messages to specific colleague(s)
Manage time off requests which then show in schedule
Mobile version - inc notifications on shifts
Coverage graph (able to see how many colleagues scheduled per hour/per day)
Best of all, it has a FREE version
Cons
Some limited functionality on mobile version.
For example, can only manage/create schedules on pc version.
Time off requests need to be managed on pc version as this way allows to view existing time off to prevent allowing too many staff off. On mobile version, this is difficult to manage.
Can't track holiday allowances - possibly icing on the cake
Generally though, con's are hard to argue because it is free and it does just what I need it to do
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Solicited review of Opensimsim
Reviewed on 23/08/2019
Pros
The ability to share information with my employees.
Cons
Bugs? Sometimes cells are shaded when they shouldn't be.
Would like notes easier for my employees to see.
- Industry: Restaurants
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and great company
Reviewed on 28/05/2019
Was looking for an alternative to excel schedules that we've used for 20 years. Found OpenSimSim...
Was looking for an alternative to excel schedules that we've used for 20 years. Found OpenSimSim on a search, tested it out and loved it. Our search criteria was mainly, what will benefit the employee and the store the most.
Pros
Easy to use and navigate. Support is always quick to help when we have an issue. They gladly take our feedback on improvements and listen when we make suggestions.
Cons
That we can't incorporate all of it into our system. They have a time/attendance but since we have a POS system that does that, we haven't used that portion.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Use at our Outdoor Education Center
Reviewed on 28/05/2019
Our Rostering was happening via email, and only be 1 staff, it made it very hard to track staff...
Our Rostering was happening via email, and only be 1 staff, it made it very hard to track staff times and changes, now it is a lot easier for everyone to see what is going on.
Pros
Easy to use, super convenient for all staff Young and Old, Efficient at getting simple changes out quickly and efficiently, Very User Friendly Interface ( not technical)
Cons
I wish that this software could display a Month View for Rostering Purposes, would also be good if you could add Notes on the date for your own purpose ( ie, to remind yourself of things )
Also from a staff feedback perspective an add in so that it syncs with calendars would be handy.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
easy time saving app
Reviewed on 28/05/2019
It great as it save me so much time, as I no longer have to contact everyone individually.
It great as it save me so much time, as I no longer have to contact everyone individually.
Pros
The ease of organising the shifts for each day and instantly getting confirmation from my employees.
Cons
I dislike the colour choices of the website and app as it can be very hard to read, we have a couple of visually impaired employees who are unable to use the app, an option of just black and white would be good.
- Industry: Food & Beverages
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Management
Reviewed on 14/08/2018
Really good, and simple to use to check my schedule
Really good, and simple to use to check my schedule
Pros
-I am able to check my schedule
-request any type of break or day off with this app
-simple design and looks good
Cons
-could upgrade the theme or design for better look however still nice
- Industry: Supermarkets
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rosters the way they Should be
Reviewed on 31/05/2019
The managers enjoy using it and wouldn't go back to how we where doing it.
The team have shown an...
The managers enjoy using it and wouldn't go back to how we where doing it.
The team have shown an increase in picking up extra shifts and sticking to what agreed changes they had arranged with managers.
Our roster is now more steady and hours worked more accurate to our ideal workflow.
Pros
Its simple and easy to use. It gives you all the information that is required to make informed decisions when planning your teams hours, it gives clarity and removes confusions when dealing with shift swaps and holidays, Both employer and employee are on the same page via a cloud format that automatically updates every one when changes are made. Can roster multiple departments so when in a big retail business you can plan for team members to be working in a different department too. The messaging function is the easiest way to connect with 100+ people in just a few clicks, this helps drive engagement through communication.
Cons
A few upgrades that would improve this further is:
A function to save and print time off requests and approvals so that we could go paperless and keep complient with the IRD -this would also give option for the employee to complete a virtual signature on screen
Also editing a master roster would be great - currently not an option to edit a roster without having it uploaded into an actual week - master rosters are forever changing so would be great to keep these updated simply as things change.
I always found the name OPENSIMSIM "out there" and odd however UBER would have also sounded strange until it was a house hold name, SIMSIM could be as big soon enough!!
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product, Easy to Use
Reviewed on 31/05/2019
The experience has been great. The customer service is fantastic! We are a non-profit with very...
The experience has been great. The customer service is fantastic! We are a non-profit with very little money so having a free option that is this in depth is wonderful.
Communication has improved immensely as we can all send out messages.
Pros
Ease of Use. It has a lot of great features, entering as many job positions as you want, accounting for lunches, different print views etc. We use the messaging system a lot too. I have gotten really good feedback from my staff. This is a place where we can send messages and everyone gets them.
Cons
It is extremely slow. That could be just our internet, but it takes me a long time to do the schedule just from sitting and waiting. When I need to edit the time frame, I click, and sit and wait and wait. Eventually the options come up to Assign, Manage, or Delete. The weird thing though is the actual edit comes up immediately. Have the time, I am clicking just trying to get the hover part to come up and the shift edit comes up.
I would like more color options.
The publishing options for the Job Opportunities is time consuming. I would like if I could publish all instead of one at a time.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Love this scheduling app!
Reviewed on 16/08/2019
Lots of benefits in the ease of use, for both me and my staff. It makes scheduling fun!
Lots of benefits in the ease of use, for both me and my staff. It makes scheduling fun!
Pros
The ease of use, it's so helpful to have the schedule on you whenever you need it. It's made it way easier for my staff to get there shifts covered on their own. Allowing the app to assign sections to my staff it has given me the tools to help maintain order on my sales floor as well. I don't know how I worked for so long without it!
Cons
Mostly it's been a positive experience, the only thing I think would make it better would be holding the same layout as the computer when converting to the weekly schedule on the phone. And as a administrator being able to see what i have unpublished on my phone as well. And also it would be nice to be able to black out days employees couldn't drop shifts, just how there is the feature to do that with the time off requests. But really it's been an amazing tool to have!
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
OpenSimSim - Pros & Cons
Reviewed on 15/02/2019
It is easy to use. The mobile version is more user-friendly than the desktop, which as we are in an...
It is easy to use. The mobile version is more user-friendly than the desktop, which as we are in an office environment, is inconvenient. The mobile app is very nice to use. Overall, OpenSimSim meets our needs and we are able to accomplish what we needed. The variance feature is what fits our needs best. However, OpenSimSim seems more fitted to restaurants or maybe even retail rather than an office.
Pros
Based on the manager/administrator role, it was fairly easy to use and understand. Some of the features are very nice, specifically the ability to add hour variations.
Cons
For the employee view, it is not as user friendly. It would be nice for the employee to choose their view - whether they want to only see their schedule or certain people's or everyone's that they have access to instead of having to go into each day and choosing to see who else is on. The schedule defaults back to the first date published or created which is inconvient and frustrating. If there is more than 1 person working on the schedule, it is impossible to tell and to see if any changes were made, the page needs to be refreshed every time. There are also some limitations with the swap shifts as our employees may only swap a few hours rather than a whole shift but they can't choose specific hours. It is a complete shift swap only. Additionally, it would be good to be able to schedule lunch or break times without them counting towards the variance. There is also no way to track if someone is unexcused without it counting into the variance total unless the view is filtered.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Honest review
Reviewed on 31/05/2019
We use this every week with scheduling everyone for who's working and when. It's really great...
We use this every week with scheduling everyone for who's working and when. It's really great because before we used this we just had an Excel sheet and it had to be emailed out and with this, we can also see if they have acknowledged the shift where as with emailing it, it would be such a hassle with making sure everyone knew when they worked.
Pros
I like that I can have this on my phone and check it whenever I want to, and that I can edit shifts from my manager account from my phone. It's really easy to add availability and to teach new employees on how to use it as well. I really like that I can color code position titles as well.
Cons
I don't like that it shows all employees for our team members at one location, because it confuses them on who they can contact about getting a shift covered. I recommend adding their location or main location underneath their name in the messages part of it, or only be able to send a message to others at the location they have access to.
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good option for the price, but needs more ability to customize
Reviewed on 31/05/2019
We tried a variety of timeclock software, and Opensimsim was one of the less expensive versions out...
We tried a variety of timeclock software, and Opensimsim was one of the less expensive versions out there for the features. It does the job adequately, but as we add more staff, the shortcomings may become too much of a burden.
Pros
Making a Schedule is very easy, especially on the following week as you just have to 'tweak' it.
The employees like how easy it is to request time off.
The timeclock works on Kindles, so a Timeclock kiosk is very inexpensive and even works during a power outage.
Cons
You need to play by their rules, and their is very little personalization possible (for example we prefer to schedule in 2 week sets, but you are forced into a single week at a time)
It should be able to export directly into Quickbooks, but we have to manually enter the times
There should be a section for entering each employee's availability so you don't schedule them outside of their available hours. This is a HUGE oversight.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This APP saves me tons of time and frustration
Reviewed on 16/02/2019
Overall I am super excited that this APP exists and I have been using it for over a year now. I...
Overall I am super excited that this APP exists and I have been using it for over a year now. I cant even begin to describe the benefits, its easy to use, simple to deploy, provides a great staff communication platform and has help tremendously in the overall accountability of my employees and ownership of their schedule.
Pros
Well thought out solid platform with all the bells and whistles of way more costly APPS but functions better, integrates easier, and the fluidity of the data is unsurpassed for an online scheduling APP !!
Cons
Seems a little slow to maneuver at times and ctrl copy function seems a bit glitchy at times. The availability and time off feature works well but its not very intuitive for my staff ... so far I have had people doing it reverse and others squaring me into a position where I have to conform to their specific availability but that is my own HR issue :-/
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great piece of software
Reviewed on 31/05/2019
One of the best scheduling tools I have used in a long time and its absolutely free! so Please keep...
One of the best scheduling tools I have used in a long time and its absolutely free! so Please keep it that way. You can set up as many work places on OpenSimSim and manage them from one place.
Pros
Live scheduling tool, any changes is immediately sent to the relevant people. Team can book time off on the software. There is an app for everyone to use. Its simple and not bulky. Gives you a breakdown of cost per day. You can have offsite working.
Cons
Not having the ability to talk to SAP Payroll. Not having the ability to input other breaks in a shift (paid and unpaid) you can only put one break in.
- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Addition For My Team
Reviewed on 28/05/2019
I have worked in the Operational Management sector for many years and always found employees coming...
I have worked in the Operational Management sector for many years and always found employees coming up with new excuses when not turning up for work or 'I didn't know I was in'. This cuts all this out as it verifies when shifts have been confirmed by employees. It also cuts out tons of paper when doing shift swaps, annual leave and printing out rostas saving time and money.
Pros
Firstly I use the standard version so it's free, one of the only free rostering software packages I could find
Cons
Lack of auditing tools. I would have liked to be able to track back who has authorised annual leave and also have the ability to input sickness etc
- Industry: Mental Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Open Simsim
Reviewed on 19/02/2019
Excellent, specially in the organization of the businees.
Excellent, specially in the organization of the businees.
Pros
I have been using it for more than a year to organize my 25 workers and it has been incredible!! Every worker can easily access his/her schedule on the app and the administrators can easily modify schedules or add/delete shifts as necessary.
I don't know how we survived without this app for so long. Obviously there was a great deal less organization back then.
I recommend it to everybody that needs to have the schedule always at hand, specially when you have multiples sites and workers on a day to day basis.
Cons
If I had a doubt it took me a bit to solve it, although when I needed extra help I could do it with a live chat.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy and user friendly.
Reviewed on 04/06/2019
I am very happy with Open Sim Sim. I have used this scheduling software at two different locations...
I am very happy with Open Sim Sim. I have used this scheduling software at two different locations and it has been a lifesaver. All of my employees love it too. Saves time and money. Making communication a breeze.
Pros
Schedule is alway at your fingertips ok your phone
You can edit and add shifts between employees.
Send out group messages.
Complete shift swaps
And manage all requests off.
It’s brilliant and bang for your buck is unparalleled
Cons
The program at times has technical difficulties which renders it useless.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
OpenSimSim for the win!
Reviewed on 28/05/2019
I think that the business I work at has benefited from OpenSimSim when it comes to communication....
I think that the business I work at has benefited from OpenSimSim when it comes to communication. We are easily able to request off and put in our availability. We are also able to easily communicate in the messaging section of the application.
Pros
My favorite thing about OpenSimSim is the mobile app. It is very accessible at home and on the go, so if I need to ask off really quickly, this application lets me do so efficiently. another aspect of this application that I really like is that it is easy to maneuver through the app and I am able to understand where I need to go to do something.
Cons
I don't think that there is anything I do not like. However, it would be neat to be able to see what reason you put down for asking off (on a computer) after you submit it. I am able to see that on my phone, but not the computer.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Clock in spot on!
Reviewed on 31/05/2019
Overall it's great to use, cost effective and easily manageable.
Doesn't promise you the earth and...
Overall it's great to use, cost effective and easily manageable.
Doesn't promise you the earth and give you a pot!
Pros
GPS function, change shifts on the go, great messaging, easy shift allocation as SimSim learns over time with suggestions.
Customer service is very good with online chat, and tech desk resolution if issue not resolved in chat.
Cons
Can't enter regular shifts as recurring. So we have to continue with Jorte Calendar to keep regularity of shifts (daily, weekly, bi weekly, 4 weekly, monthly etc...).
Some updates can be frustrating as you have to 'find out yourself' while using.
- Industry: Music
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A fairly simple and clear scheduling app
Reviewed on 04/06/2019
OpenSim has been a great tool for us to use. We have used several apps, and so far, we like this...
OpenSim has been a great tool for us to use. We have used several apps, and so far, we like this one the best. Still a few things we would like to see fixed/altered. But overall, the clear presentation is great.
Pros
I like the cut and dry presentation of the schedule. Easy to see and easy too schedule. Gets the job done for various sized companies. I can create as many schedules as I need to.
Cons
Somewhat challenging to drop, switch, and add some schedules. It makes sense when changing it on the back end. But for some of my employees, it is difficult for some of them to make the drop or switch (If available).
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Overall Great and Easy Tool for Scheduling
Reviewed on 02/06/2019
I appreciate that when I was having issues, the chat function was available to help me along.
I appreciate that when I was having issues, the chat function was available to help me along.
Pros
I appreciate that it is very easy to use. It is intuitive and for a small business owner like myself, does the job well. I like the swapping shift options, as well as being able to see the labor costs.
Cons
I wish it would somehow incorporate break times so we can make sure to note that in the actual schedule instead of the notes. I also wish they would somehow integrate more seamlessly with our POS system I hear d it's happening soon, so that's good news!