ExpensePoint Reviews

So First benefit is that people don't have to carry around there receipts and lost them, and for us that the huge benefit.
Then I would say that on the long term it's gonna reduce the work of creating the report (waiting to see how the integration with our ERP works first!)

The ExpensePoint team has been great. From the start of the process with [sensitive content hidden] who was my first contact, and [sensitive content hidden] who assisted with developing the setup and format, and [sensitive content hidden] who provided training of the program...it has been an easy and successful process. Our staff has been able to dive right in and start using the program with ease. Everyone I worked with at ExpensePoint has been attentive, friendly, responsive and knowledgeable. My questions have always been handled in an efficient and friendly manner. We are pleased with the program and the level of support received to get us going, and the information that has been provided for support whenever we may need it.

It is a very good software to work on and if there is any trouble the support office / agent are very helpful. I recently has some issues and the support agent was very patient and helpful.

Pleasant staff and meticulous follow-through from start to finish. Our major overhauling of existing setup was done right the first time without any hiccups.

I have more time to do the actual reporting and less time running after paper receipts. this have changed my way of thinking about using credit cards. Just wish I had started earlier in my journey.

Very positive experience with the implementation and support team. They are the best. We did run into some bugs but they were quickly addressed and never really impacted our ability top process expense reports in a timely manner.

To be honest I wasn't looking to change expense reporting companies but I am so glad that we did. This product is easier and faster for the end user and cost us less each month.
[SENSITIVE CONTENT HIDDEN] has been my implementation specialist and she is great! Very knowledgeable, and friendly and no matter what I threw at her, she fixed it quickly.

The customer service has been outstanding - responsiveness, knowledge, caring. It was everything we hoped for when we signed up!

High quality implementation and support.

Reduced paperwork and printing and improved efficiency throughout the company.

The ExpensePoint team took great care to understand the business needs of our non-profit and offered a suite of capability and pricing options that work well with how we operate. The support has been outstanding and flexible. The software is robust and capable for our needs as we grow into the future.

Great tool for processing expenses and running reports. Charges derived from corporate credit cards are placed in user's profile which assists in creating a more accurate expense report. Employees appreciate the ease of use.

Let me preface this review with the fact that I work for a small non-profit with about 55 employees. ExpensePoint works well as an expense reporting program.
With the help of our customer service rep, I was able to setup our account code structure and approval chain. The account structure requires a sort of high level programing to assign certain departments different account codes and project numbers, etc. I don't come from an IT background, but I know my way around a computer, and I didn't have an issue setting this up with a little help from our customer rep.
Our business assigns project codes to different account codes almost annually, so it can be a challenge to then go into ExpensePoint and change a bunch of the rules so staff can access the correct account codes. They could improve the account code chain setup and make it simpler to edit them. The approval chain will require some tweaking from time to time as the business structure changes, but is much easier to manage than the account structure. We also make use of the credit card integration so that our staff can create credit card expense reports in ExpensePoint. It was a bit of a challenge, but we were finally able to get Visa to give us the correct file type needed, and now it works flawlessly.
We also have the reporting section of the program which allows us to run reports based on almost every input field in an expense report.
ExpensePoint can also be integrated with accounting software, such as Financial Edge. I can't speak to how well that works, as we're still in the process of getting the two programs integrated.
The only major issue we have had is that there is no way to file expense reports when they have been paid/ approved through the system. So, when I go into my account I still have old expense reports from 2012 sitting in my profile. If they could make it so that after the end of the year, every report dated 2014, for example, would go into a folder labeled 2014, it would really streamline the experience. This may be a minor complaint, but it is quite annoying. All in all, I would say that it's a solid program that does what we ask it to.

We moved from manual processes and happy to say we were successful in getting all departments involved quickly. Our process is faster and the data much more accurate.

Very positive experience. Our implementation specialist was always prompt to return calls or emails and took the time to make sure everyone understood the program. I am thankful to have ongoing support so that we are not left to fend for ourselves after we are up and running.

I can quickly and easily enter my monthly business expenses.

Overall, the experience has been great with ExpensePoint. The team took care of us during the integration by adapting to your unique circumstances. We really appreciate it!

time saver ,easier to pull out specific informations about employee's expenses , great customer service

The team reached out ( Via Phone ) to make sure Their support was addressing my needs vs an email.

I travel 100%, I need an application that will make my life easier especially with the requirements of various clients and the reporting structure gave me more than what I needed. I have used numerous applications but when it came to reporting ExpensePoint is head and shoulders above, not to mention it price point.

Implementing Expense Point has been one of the easiest things I have done all year. The support has been by far outstanding. We have worked closely with rep from setup to training to helping us to develop the means to import expense reports into our ERP system. She has done an outstanding job, in my opinion. Response to any issues that have arisen has been prompt and thorough.

The set-up and implementation of the software was easy and smooth. Due to its easy functionality and features, our users don't have the hard time to get familiar with the software. And I have to thank Theresa who has been very helpful and quick to respond, even though we had a great time difference.