--- description: Learn more about Unily. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Unily Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/335/web-collaboration/software) > [Unily](/software/105745/unily) # Unily Canonical: https://www.getapp.com.au/software/105745/unily Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/105745/unily?page=2) > Built for global enterprises, Unily is the employee experience platform that enables organizations to move faster. This sophisticated cloud native platform offers customers scalability, a rich feature set, and deep integrations with other mission-critical enterprise systems. > > Verdict: Rated **4.6/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Unily 1\. Build Deeper Engagement and Connections Create a connected workplace where every employee—whether at a desk or on the front line—feels informed, included, and inspired. Unily brings people together through personalized content, vibrant communities, and integrated recognition tools that enhance belonging and collaboration. 2. Drive Alignment and Know the Pulse of the Business Keep everyone aligned on strategy, priorities, and values with targeted communications and real-time insights. Unily helps leadership reach every employee, gather feedback, and measure sentiment—ensuring the organization stays focused and responsive. 3. Simplify Everyone’s Digital Experience Unily unifies the digital workplace by bringing content, AI tools, and workflows together in one seamless hub. With intelligent personalization, deep integrations, and intuitive UX, employees spend less time searching—and more time doing. 4. Bring Governed AI to Elevate Human Performance Leverage AI to unlock productivity while maintaining enterprise control. From content generation and summarization to insights and automation, Unily embeds governed AI capabilities that boost performance without compromising security or compliance. 5. Foster a Velocity Culture Empower teams to operate with agility and confidence. Whether launching campaigns in minutes, onboarding new employees seamlessly, or surfacing critical knowledge fast—Unily eliminates friction and enables your workforce to move at speed. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 23 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Unily - **Location**: Eashing, UK - **Founded**: 2006 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Unily pricing is based on our Platform Modules and the number of licensed users. Please visit the website for more details. - **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Ireland, Italy, Japan, Mexico, Netherlands, Norway, Portugal, Saudi Arabia and 7 more ## Features - @mentions - AI/Machine Learning - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Approval Process Control - Blogs - Brainstorming - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Content Library - Content Management ## Integrations (23 total) - Box - Confluence - Docusign - Dropbox Business - Expensify - Hootsuite - HubSpot CRM - Microsoft 365 - Microsoft Azure - Microsoft SharePoint - Microsoft Teams - Microsoft Viva Engage - Okta - OneDrive - Oracle CRM On Demand ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software) ## Related Categories - [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software) - [Intranet Software](https://www.getapp.com.au/directory/1037/intranet/software) - [Digital Workplace Software](https://www.getapp.com.au/directory/1595/digital-workplace/software) - [Internal Communications Software](https://www.getapp.com.au/directory/1267/internal-communications/software) - [Employee Engagement Software](https://www.getapp.com.au/directory/715/employee-engagement/software) ## Alternatives 1. 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Straightforward to administrate via permission control. The user experience is seamless; navigate through metadata, dedicated areas for different features such as links, news, documents, social channels, and search is powerful. User support is fantastic, Brightstarr support their customers every step of the way. Overall, my aim was to implement a technology that would be a mechanism to support knowledge sharing, collaboration, communication and ultimately be the foundation of our digital workplace through integration with Office 365. Unily does all of that\! > > **Cons**: I rely heavily on metadata to drive the search, navigation and tagging in Unily. Unily metadata is driven from the SharePoint term store, which is excellent because I only need to manage one term store and it synchronises overnight to Unily. It would be good if the synchronisation was more frequent; instead we just plan for the overnight synchronisation. The Unily metadata feature is superb however at times, it has been tricky to get the balance right when building the term store to suit both the Unily and SharePoint environments. Don't get me wrong, it is not a problem - thanks to support from Brightstarr, I have now set it up correctly for both systems. The metadata aspect just needed extra attention during set up and I had to adjust my thinking a little in terms of how I set up my SharePoint term store. If metadata is not your thing, rely on the experts at Brightstarr\! > > Improved internal communications via ability to publish news stories, personal insights and social discussions. Sophisticated expertise location via people directory, profiles, skills metadata, search. Functionality to build portals to support communities of practice. Centralised area to connect the global enterprise and reduce silos. Notifications help reduce email. Gamification to increase engagement and recognition. Essentially the software has provided us with a platform that enables knowledge sharing and collaboration. We are on the way to reducing email traffic, and reliance on shared drives for document management. ----- ### "Unily - Changing the face of our Company-wide intranet" — 4.0/5 > **Jim** | *7 September 2020* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: In general the CMS is straightforward and intuitive to use and enables the administrator to create inclusive, consistent, eye catching and engaging content relatively quickly and easily. Our digital marketing team use Umbraco for a lot of their web development work and the CMS is very similar so was relatively easy for various developers to pick up. I really like the native video hosting application and built in media library. > > **Cons**: The document management tools are limited and don't support early versions of SharePoint (we currently have 2013) - only the Online solution. It is fine for storing documents but unless the Global Search is initiated it's not the easiest method of locating a document when you have a lot of document content on the site. The document preview is useful but can be confusing for the user as you then have to download the document in order to activate any hyperlinks in the document. Also, some tools I would have expected to be standard when we first signed up have only appeared in the last few months and are not as good as some competitor tools, especially 'Forms' for conducting surveys. The SurveyMonkey application is far more intuitive and easy to use than the Unily solution. It would also be nice to have a live poll widget available so that as users cast their votes for something on the home page the display updates in real time. > > Generally the experience has been a good one, although things have been slower to progress due to some misunderstandings on both sides regarding Unily's full capabilities vs our business priorities as well as a number of technical issues. That said, we have not made our 'go live' journey particularly easy since we have had to change our phased launch plan to a more immediate solution in order to support employees through the Coronavirus challenges, whilst preparing ourselves for a large acquisition and going through some significant business transformation. This means that currently we have created three extranets to help manage different user experiences and whilst it has worked well, it has led to a few complex technical issues which have taken Unily a while to iron out. In the longer term we hope to reduce these down to one 'global intranet' so I believe our future Unily experience will be considerably smoother. ----- ### "Extremely Disappointed" — 1.0/5 > **Tara** | *13 August 2019* | Biotechnology | Recommendation rating: 0.0/10 > > **Pros**: We liked that the software was (supposedly) customizable to our needs and synced with Sharepoint. We also liked that the company provided personalized tech support. > > **Cons**: -The CMS is extremely glitchy, unreliable, and prone to "bugs" -The Sharepoint/Unily software syncing was extremely difficult -We had to figure out many of these glitches ourselves, with very light support from Unily -The dozens of technical issues resulted in our delaying launch of our website by two extra months > > I have launched websites before and never worked with a CMS this glitchy. We frequently experience issues with basic functionality. Although we have a designated support team of a project manager and tech specialist, the help we receive for these problems is inconsistent. Sometimes they are able to get back to us right away, and other times there's radio silence and we have to follow up. Over the past 8 weeks we have submitted over a dozen "support tickets" because of the simple technical issues that keep popping up. We are extremely disappointed. The online reviews of Unily are stellar but our experience has been a nightmare. I would definitely not recommend this product and I wish we could go back and select another option, but now we've done so much work on this that there's no way we can start over. ----- ### "The Adecco Group experience with Unily" — 5.0/5 > **Mikaël** | *16 September 2020* | Human Resources | Recommendation rating: 9.0/10 > > **Pros**: The in-house social network is straight forward which makes the difference to increase the adoption of our users across the company. > > **Cons**: AI could be brought to personalize content and experience. A digital workplace in 2020 must be personalized to get relevant content at a glance. > > Unily have provided us exactly what we were looking for our Digital Workplace: Connecting our employees through their In-house social network, integrating office 365 features in one place, bringing a powerful search engine across Office 365 and empowering our colleagues to take the floor through insights and news. The last but not least: We achieved this in less than 3 months\! The Adecco Group is now leveraging of an amazing and powerful communication and collaborative tool in addition to a skilled and committed team. We made the digital transformation happened thanks to Unily\! ----- ### "An easy an extremely configurable out-of-the-box product that continues to grow with us\!" — 5.0/5 > **Laura** | *17 September 2020* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: It is extremely easy to configure and set up - also very quick to launch if you are (like we were) pressed for time, but in need of a product that would be appealing for our users as well as being easy-to-use . Unily's ability to also offer a mobile solution coupled with a way to engage front-line workers, without access to Office 365 was also something that was incredibly appealing to us. The CMS is extremely easy to use and allows to send email newsletters and track analytics without ever leaving the CMS. Also the technology that allows to machine-translate all of the content is amazing\! > > **Cons**: Some customizations require knowledge of HTML, CSS, and JavaScript to make full use of them and although Unily can integrate with Yammer and MS Teams there are only a few widgets available for these two applications. > > Our Customer Success Managers helped us and guided us through the whole set-up process: from the kick-off workshop, including the design labs, training, technical requirements, integration with Office 365 - all the way up to launch. After the launch, our Customer success manager continues to stay with us on our journey as we look to upgrade the product and launch new features. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/105745/unily?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/105745/unily) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data