--- description: Learn more about CMNTY Platform. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CMNTY Platform Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Community Software](/directory/585/online-community/software) > [CMNTY Platform](/software/105473/cmnty-community-platform) # CMNTY Platform Canonical: https://www.getapp.com.au/software/105473/cmnty-community-platform Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/105473/cmnty-community-platform?page=2) > CMNTY Platform is a intuitive online research platform used by marketers and insights professionals for project based and continuous insights communities. CMNTY's platform and services include panel recruitment, qual + quant research activities, video focus groups, AI-powered analysis and reporting. > > Verdict: Rated **4.6/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CMNTY Platform CMNTY provides market researchers with an integrated qualitative and quantitative solution for data collection and analysis. CMNTY comes with a built in full-featured questionnaire tool that allows for automatic segmentation of groups based on their answers in the survey. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 35 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CMNTY - **Location**: New York, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: USD 499.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: CMNTY offers 3 plans: Professional, Advanced and Enterprise - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Alerts/Notifications - Benchmarking - Chat/Messaging - Communication Management - Content Management - Customer Segmentation - Customisable Branding - Customizable Questions - Data Import/Export - Discussions/Forums - Email Management - Face-to-Face - Feedback Management - Gamification - Group Management - Ideation - Member Directory - Membership Management - Moderation ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Community Software](https://www.getapp.com.au/directory/585/online-community/software) ## Related Categories - [Community Software](https://www.getapp.com.au/directory/585/online-community/software) - [Market Research Software](https://www.getapp.com.au/directory/889/market-research/software) ## Alternatives 1. [Semrush](https://www.getapp.com.au/software/91634/semrush) — 4.6/5 (2316 reviews) 2. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (945 reviews) 3. [CleverX](https://www.getapp.com.au/software/2076953/cleverx) — 4.7/5 (101 reviews) 4. [Tremendous](https://www.getapp.com.au/software/2047288/tremendous-rewards) — 4.8/5 (456 reviews) 5. [Make Opinion](https://www.getapp.com.au/software/2066581/make-opinion) — 4.8/5 (65 reviews) ## Reviews ### "New to Community and really like how easy it is to use with a full support resource available at our" — 5.0/5 > **Loretta** | *7 April 2018* | Recommendation rating: 10.0/10 > > **Pros**: Designed for ease of use. Great visual experience. Customization is very easy to achieve. Great pricing. Online support documentation is great. > > **Cons**: We have just starting using the platform, so at our early stage of development we have not found any cons to report. > > We are using the platform as a tool with our member community. Community allows us to effectively communicate our companies features and benefits to thousands across the US. ----- ### "CMNTY has excellent customer service and many community options--help when you need it\!" — 5.0/5 > **Sarah** | *6 December 2017* | Religious Institutions | Recommendation rating: 8.0/10 > > **Pros**: There are so many options and features, and there are help articles on each feature. We are just launching our community, and I will be able to add new things for the community to explore and use. I started off with one poll and one questionnaire, but I will be adding gamification and step boards next month. I feel like we will be able to expand this platform and keep it fresh long-term. > > **Cons**: I'm wanting to integrate with some platforms that are not options yet in CMNTY-- but we have been working with the customer service on hearing about plans for future integration. > > We found a platform that would work to create an online community, work internationally, and help connect a large group of people in a meaningful way. ----- ### "Top notch tool for community management, some lack of lists management" — 4.0/5 > **Stefaan** | *7 June 2017* | Market Research | Recommendation rating: 8.0/10 > > **Pros**: Very userfriendly interface, clear oversight on all activities. Ability to log in as a community member to preview how it looks, and switch back to management side at a single mouse click. > > **Cons**: It is a petty that CMNTY does not contain a better list management system in which we can filter down on specific member sociodemographic items (free fields we introduce in the profile). This is the reason why we aren't using CMNTY to manage our consumer database. > > Satisfied customer, to whom we suggested the tool as a means for her specific questions (setting up an online discussion forum) ----- ### "Great sales experience. Product is excellent" — 5.0/5 > **paul** | *2 June 2017* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The Design is fantastic. The mobile design and UX is a real plus. The Ease of admin makes life easier. The options and tools within the community are very sophisticated. > > **Cons**: cost - starting cost is expensive. Social login not easy to implement - should be a basic feature. a email templates would be better. using short URL in emails > > I was able to build a community for our members in 1 day that looked professional, was branded as my company and could offer multiple content options ----- ### "Pleased so far" — 5.0/5 > **S. Ali** | *31 August 2017* > > **Pros**: There are different modules that do different things like challenges, forum, chat, etc. The software is easy to use once you figure it out (moderate learning curve). Customer support is superb. > > **Cons**: Not being able to tag members (@) is a major concern but we are able to quote members which trigger their attention. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/105473/cmnty-community-platform?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/105473/cmnty-community-platform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data