Connecteam Reviews

Thank you so much for your amazing review! It's so great to hear you were able to switch from 4 different software to Connecteam's all-in-one, and that you were able to customize it to your liking and dramatically improve communications in the company :)

Thanks again for sharing your experience with us! If there's anything you need, we're available at [email protected] around the clock :)

Thank you so much for your review!
We would be happy to address some of the things you've mentioned here: (1) In PTO, you can create policy types (i.e. categories) and under each of them you can create as many policies as you need with different names, rules, and assignees. (2) Under each timesheet, there are blue and orange dots that automatically explain what changes or edits have been made in that timesheet, by who, and when. If you refer to a general audit page for all edits in the timesheets, that's a great idea we'll pass forward to the product team. (3) Setting automated dates for holidays is on our roadmap already :)

As for the automated transition of breaks and an issue with the camera in Forms - did you contact us regarding these two? If not, please reach out to me personally at [email protected] so we can connect and help.

Thank you!

Hi, we're not sure what you mean... what features have been removed? 
The support chat is easily available from anywhere in your dashboard - it's a big blue bubble on the bottom right side of the page. Please email me at [email protected] so we can talk. I want to better understand your feedback. Thanks!

Thank you so much for your review and feedback! It's great hearing you're finding Connecteam to be easy to use :)

As for adding Time off directly to the Schedule - you can do that right now! Click the 3-dots button in any slot, and select the Time off option. It's that easy!

We hope this will help you consider updating your review rating to a higher one :) And if you need our help, please don't hesitate to reach out to us at [email protected] or over the live chat :) Thanks again for your review!

Thank you so much for your review and recommendation! :)

Thank you for your review and recommendation! :)
We'll explore your suggestion for future updates. Thank you!

Thanks for your review and recommendation!
The Kiosk App for your tablet should never crash under any circumstances, so if you encounter that, don't hesitate to get in touch with our technical support team so they can take a closer look at that :) They're available on your live chat or at [email protected].

Thanks again!

Thank you so much for your recommendation and feedback!

As an all-in-one platform, Connecteam has more than 20 different products in one place, helping companies reduce 6-7 other apps to only one :) The "downside" of it is that each product (e.g. time clock, schedule, surveys, chat, etc.) has its dedicated user interface and options, but the UI is mostly the same when it comes to where settings are located and other actions. That said, your dashboard has dozens of tutorial videos to guide you in each of our products - from the basics to advanced capabilities. And - you can always reach out to our team over the live chat if you have additional questions.

Thanks again for taking the time to post this review, we highly appreciate it! :)

Thank you so much for your review and recommendation :)

Thank you so much, Maria! We're happy you find Connecteam to be useful, easy to use with great support, and cost-free for your small team :)

Thank you so much for your review and recommendation! We're glad to hear you find Connecteam to be effective and easy to use :)

As for the delay in delivery when sending messages - we'd like to hear more about it so we can focus our efforts on understanding what's going on and get it fixed for you. Can you please reach out to me at [email protected] with as many details as possible about what you're experiencing? Thank you so much!

Your review is music to our ears! :) Thank you so much for recommending Connecteam! We're happy to hear your experience has been simple and efficient :) Thanks again!

Thanks for your feedback!
If you have 25 users, in any software in the world you'll pay at least $3/user/month for the most basic package, and in most cases, just to do 1 or 2 main things, like time tracking and scheduling, for example.
With Connecteam, you have access to more features for a much lower price, with the flexibility to actually pay only for what you need. Let's take a closer look:

Our pricing allows you to add the first 30 users for a low fixed price, ranging from $29/month for 30 users (less than $1/user/month) in the Basic plan, $59/month in the Advanced plan, and $99/month in the Expert plan. This is our pricing for each of our 3 hubs, but the best part is that you can purchase a paid subscription for the hubs you need, while still using the other hubs you "don't need", entirely free! This is unbeatable :) If you want me to help you understand what's the best pricing you can get for your needs, please email me at [email protected]. Thanks again for the feedback!

Thank you so much for your review!!

The last version of the app, 8.4.2, included stability improvements that fixed the rare crash issue.

Can you please update your app and let us know if it happens again? You can also contact me directly at [email protected]

Thank you!
Chen

Thank you for your review!
Connecteam's platform replaces 6-7 different tools for a business, even more. It means there's plenty to customize, and each product in the platform has its own stand-alone capabilities. To understand the settings for a specific product, like the schedule, access the schedule's settings menu, where you can tweak it to your liking. The same goes for any other product, like the chat, time clock, and so on. As for everything else you can do, and yes, there's a lot, we have a dedicated help center, weekly live webinars, the support chat that you like, and walkthrough videos for you to learn from. If you still need assistance, feel free to contact me personally and I'll help you set everything up :) You can reach out to me at [email protected], I'm looking forward to hearing from you. Thanks! Chen

Thank you so much! We're happy to hear you love the features and support team :)

If you ever need our assistance regarding pricing, please contact us and we'll do our best to help.

And by the way, if you're a non-profit, we have big discounts for you. Make sure to contact us to explore more about how we help non-profits benefit from Connecteam.

Thanks again for recommending Connecteam :)

Thank you so much for recommending Connecetam :)

The Kiosk PIN codes are being generated automatically for 2 reasons: (1) More secure - as they're random, it's hard to guess the code of a user (2) Less time-consuming for managers - managing unique codes can be tedious and very time-consuming for management as they need to create a code for each user, especially for larger companies with hundreds or thousands of employees.

That said, we're aware it's not perfect and we are reviewing more solutions on that matter and new improvements for the Kiosk app in general.

As for the pricing - we appreciate your feedback on that :) Connecteam still offers the best prices out there as it does far more than the competition and for a very low price, especially compared to the alternatives considered.

That said, if you feel you could use some help from our end with pricing or features you're missing - please don't hesitate to contact us at [email protected] :) Thanks again for the review!

Thank you so much for your review and recommendation! We're happy you find Connecteam to be the best fit for your business, and if you need our help with implementing new Hubs or products - don't hesitate to reach out to us over the live chat or at [email protected] :)

Thank you for your feedback!

Connecteam is a real all-in-one platform to manage your employees. When we say 'real' we mean it has that ability for all tools to work seamlessly together or by themselves, so you're not forced to pay or use things you don't need. On the other hand, it also means that because each tool is a stand-alone product, it has its own settings and set of capabilities so it can work for your specific business needs, which sometimes have a slight learning curve :)

We're glad you were able to overcome it and would like to inform others reading this review that Connecteam includes full access to a super-rich help center, tutorials VOD, live 1-on-1 training sessions, and 24/7 support chat with the fastest response time on the planet, so you're in good hands! :)

Amanda, thank you again for your review and feedback!

Thank you so much! That's so great to hear :)

As the largest all-in-one employee management platform, with 20 different products all in one place (i.e. time tracking, scheduling, forms, chat, updates, recognition, time off, courses, tasks, phonebook, knowledge base, and more), we would love to know what's missing for you :)

My name is Chen and I'm from Connecteam's product team, can you please email me directly at [email protected] so we can connect? I would love to hear more :)

Thank you :)

Thank you so much for sharing your experience with Connecteam, it's great to hear you're able to track time and attendance effortlessly :)