Duo Security

4.7 (526)
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Cloud-based identity security and access management

Overall rating

4.7 /5
(526)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.4/5

95%
recommended this app
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526 Reviews

Orwell
Orwell
Overall rating
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mobile authenticator user review

Reviewed on 24/06/2023

For me I can describe my experience with the mobile authentication app as very convenient for the...

For me I can describe my experience with the mobile authentication app as very convenient for the security of my work computer since I have my phone at all time and my phone also has a password so that adds another wall of security for my companies sensitive information.

Pros

Duo security mobile app is very convenient since i am working from home and have my phone on me all the time and it is very easy to use the mobile app you just need to open the app and it will show you the one time code for my computer login. And you can also refresh the code anytime if you get it wrong.

Cons

For my use it is very convenient and I have not yet got in to anyproblem using the mobile authenticator.

Lani
Overall rating
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Duo security user's feedback

Reviewed on 10/03/2024

I have used this for years and it really helped us

I have used this for years and it really helped us

Pros

Helping us login on our vpn since we need this to work

Cons

Sometimes the login of Duo doesnt work and it is frustrating

Kyle
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 1.0 /10

Wanna make your users angry?

Reviewed on 16/02/2023

Pros

What it does, it does extremely well. Don't get me wrong. The handshakes between devices for multifactor authentication are akin to Apple/Google speed. I was very impressed.

Cons

Anytime you introduce a product that literally requires another device to be present in order for it to function, but that required device isn't provided by the employer, you're gonna have some upset folks. Having an app that people HAD to have to access their computers/email/wifi/etc., that was only downloadable on Mobile iOS or Android, but not supplying those people with the phone that they clearly needed.. we got rid of it pretty fast. Better options exist.

Rivka
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Easy to use

Reviewed on 06/09/2024

company i worked for used it briefly as a security for logging in

company i worked for used it briefly as a security for logging in

Pros

easy to use, most clients were able to sign up easily

Cons

clients were unable to have their computer remembered and not have to log in every time, clients complained that the call feature did not work well with phone extensions

Michele
Overall rating
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Enjoying Enhanced Security With Duo Security

Reviewed on 10/07/2024

Pros

I like the identity and password management features
It comes with great multi-factor authentication features
It is a great cloud security solution for business

Cons

While using Duo Security, there hasn't been any issues.

Jaclynne
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Doesn't Get Much Simpler...

Reviewed on 03/09/2024

Pros

Duo Security made it quick and easy to sign into the desktop computer and additional computer programs requiring authentication. It only required a fingerprint rather than typing in a number like other authenticators.

Cons

It would prove tedious if I did not have access to that specific phone for any reason, but that's probably the case with all authentication devices.

Rayhann
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Duo Security Review

Reviewed on 07/06/2024

Pros

One thing I really like about Duo Security is that you can secure many things with the app. I mainly use it to log into anything that's school related, but there can another layer of security for other things like social media accounts.

Cons

One thing I don't like about Duo Security is how often it tells me to redo the two factor authentication. I get the importance, but it's so annoying when you're in a rush and you see that you need to log in to the Duo Security app to continue. It's even more frustrating when it refuses to connect at times.

Renee
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable and Fast

Reviewed on 05/09/2024

Very positive, it always functions the way I expect.

Very positive, it always functions the way I expect.

Pros

The mobile app makes MFA less of a pain by speeding up the process by being able to select "approve" rather than receiving SMS codes to tediously type into a website

Cons

Can't think of any negatives, it functions fast and exactly how I need it to.

Russell
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

The best tool for MFA

Reviewed on 11/06/2024

Pros

Duo provides a layer of protection that companies need to keep their employees protected. Strong passwords alone are not enough to keep social engineering attacks and credential harvesting schemes at bay. This is why Duo is the product companies need in order to keep themselves protected.

Cons

Sometimes setup can be laborious. Users may have a difficult time with adoption, especially those who are resistant to change.

Viktoriia
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Duo Security review.

Reviewed on 07/09/2024

Pros

The best thing about Duo Security is its reliability and security. Duo provides great solution for 2FA, it is fast and easy to use.

Cons

I did not encounter any issues with Duo Security.

Wesley
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Duo Security is the best for Two Factor Authentication

Reviewed on 27/10/2023

I've had too use it to access my work accounts for many years, I can use my smartphone or my own...

I've had too use it to access my work accounts for many years, I can use my smartphone or my own USB fob which was given to me, so you can see I've been a captive user for a long time.

Pros

It's the best Two Factor authorization solution. Most convenient as I can use either my smartphone or a USB fob, as the 2nd factor.

Cons

Just like any two factor solution it takes much more effort than just a single factor login.

Matthew
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

It's needed, and it gets the job done

Reviewed on 21/09/2023

It's been fantastic when it works, which is 99% of the time, but man, that 1% is not super fun, but...

It's been fantastic when it works, which is 99% of the time, but man, that 1% is not super fun, but all programs have problems, I'd say this is most likely still one of the best choices.

Pros

What I most like about duo security (considering it's application that basically has one purpose with a few different avenues of getting there) is the simplicity. It also is a bit more modern feeling than your email and text authenticators, which is nice. I'd say that this program, if you're looking into authenticating software's, is most likely one of the best choices, next to microsoft's.

Cons

I've randomly (very rarely) had my duo logins just removed from the app, and it is a HASSLE to get everything back ESPECIALLY if you are incorporating this into a business. You're basically having to prove duo screwed up to try to get your authenticating account back onto the program, without having it on the program, it's not super fun, but at least it doesn't happen very often, other than that, great program.

Alternatives Considered

Microsoft Authenticator
Leila
Overall rating
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

A must have for security

Reviewed on 16/11/2023

Overall, using Duo helps to be sure that no one can access to my accounts and helps reduce the...

Overall, using Duo helps to be sure that no one can access to my accounts and helps reduce the stress and insecurity.

Pros

Using Duo security gives me the ease of mind that no one can try to hack my email and data . I know that using this, if someone tries to abuse the information and log in to my accounts, I will immediately notified.

Cons

One of the problems is that sometimes, even with choosing the remember for 30 days option, I have to enter the passcode on my phone every time that I want to enter to my accounts.

Jean
Overall rating
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great 2FA app

Reviewed on 16/11/2023

Pros

The two factor authentication option is easy to use and quick

Cons

It can be slow and notifications sometimes don't show up on my phone

Juan
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Security goes first

Reviewed on 15/12/2023

Pros

It's a great app for cybersecurity and authentications, also works in different platforms

Cons

So far, I have no cons with using the app.

Hilary
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy to use, fast MFA

Reviewed on 27/10/2023

Pros

The setup after downloading the app was easy.
Notifications work.
Authentication is fast.

Cons

I haven't had any problems with this application.

Jose
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Authentication using DUO PUSH

Reviewed on 05/07/2023

Working for several years. Easy to use and no disruptions in the service.

Working for several years. Easy to use and no disruptions in the service.

Pros

Very wasy to use. No much more to say, it´s simple and works very well. It can be integrated with lot of apps.

Cons

Sometimes using WIFI networks take some seconds to receive push. I have 1GB optic fiber, don´t think so itcould be due WIFI. Perhaps it´s the handset WIFI module. When I use with mobile data connection it is immediate.

Chris
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good product for MFA in various areas

Reviewed on 30/11/2023

Pros

Being able to use this for MFA on servers/computers is awesome

Cons

Sometimes it doesn’t send the code like it should. However, thats just how tech is.

Faith
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Duo Security for Enterprise Authentication

Reviewed on 25/05/2023

High level of performance solved our remote worker VPN security issue.

High level of performance solved our remote worker VPN security issue.

Pros

We use Duo for MFA, Desktop security, VPN security and they all work from an employee's mobile device.

Cons

Sometimes the connection between the user's mobile device and Duo will unlink which requires IT support intervention - frustrating for the end user.

Mayowa
Mayowa
Overall rating
  • Industry: Research
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

I love the different options provided for authentication

Reviewed on 18/05/2023

Pros

I love the different options provided for authentication such as duo push, phone code, and phone call. These options make it more accessible to use the software. In instances where I can't use my phone, I can simply use a code for authentication. I also like that some sites allow me to authenticate just once a week as opposed to every time. Furthermore, I like how it can connect to my other devices. I often use my Apple watch to accept the Duo code and it makes it just much easier to use.

Cons

Sometimes the code doesn't work and I have to write down a bunch of code to find one that works

Francis
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Duo Security Review

Reviewed on 03/06/2023

Pros

The push notification always on time and never fails to be prompted before login

Cons

I have not been able to identify any cons on the application

Brad
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Duo Security

Reviewed on 11/10/2023

It is much simpler that waiting for a text with a code that has to be entered elsewhere. One click...

It is much simpler that waiting for a text with a code that has to be entered elsewhere. One click really simplifies things.

Pros

It makes log in authentication very simple. 1 click and I'm in.

Cons

I do not get alerts from Duo when I need to authenticate. I imagine I just have that option turned off and need to look into the settings, however.

Field
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super Easy MFA on Your App

Reviewed on 25/05/2023

Absolutely excellent because it does what it's supposed to do without issue.

Absolutely excellent because it does what it's supposed to do without issue.

Pros

The thing I like the most about Duo Security is the ease of use. You simply download and utilize the app on your phone.

Cons

This is simply another MFA application. It seems that different vendors have different preferences when it comes to MFA. I wish this was more consistent.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Never had problems

Reviewed on 30/03/2023

Overall positive, no one could enter my account or access my data thanks to it

Overall positive, no one could enter my account or access my data thanks to it

Pros

I liked the possibility of accessing my E-Learning profile in a safe way, protecting my data, with a simple click on my phone

Cons

I wish I could use it on my laptop or that I could press on authenticate without having to unlock my phone. It can be annoying when I am very busy or when my phone is not next to me

Olivia
Olivia
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Safe Product

Reviewed on 27/04/2023

Pros

I liked the safety aspect of it the most. Duo security makes sure that no random device can get into your account, by making sure you approve on your phone.

Cons

The only thing I did not like is sometimes it would lag.