---
description: Learn more about SatisMeter. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SatisMeter Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [SatisMeter](/software/105087/satismeter)

# SatisMeter

Canonical: https://www.getapp.com.au/software/105087/satismeter

> SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SatisMeter

 Unlimited projects, users, and surveys
 Premium support with routine health checks
 Channels: web, in-app, email, iOS, Android
 Survey templates (NPS, CSAT, CES, PMF) with unique reports
 Target surveys by user attributes, trigger surveys by events
 Multiple question types, conditional logic, multilingual support
 Recurring surveys, survey throttling, survey sampling
 Import from other tools, export to CSV, API, Webhooks
 Integrations for Segment, Intercom, Slack, Zapier, and more

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SatisMeter
- **Location**: Praha, Czechia
- **Founded**: 2015

## Commercial Context

- **Starting Price**: USD 49.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: All features and premium support included in every plan / Unlimited projects, users, and surveys
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- 360 Degree Feedback
- API
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Application Management
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Collaboration Tools
- Conditional Logic
- Continuous Feedback
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Touchpoints
- Customisable Forms
- Customizable Fields
- Customizable Questions
- Customizable Templates

## Integrations (14 total)

- Akita
- BigCommerce
- Cloudflare
- Customer.io
- Drift
- EnjoyHQ
- Geckoboard
- Intercom
- Mailchimp
- Salesforce Sales Cloud
- Segment
- Shopify
- Slack
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)
- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)
- [360 Degree Feedback Software](https://www.getapp.com.au/directory/1007/360-degree-feedback/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)
- [Customer Journey Mapping Tools](https://www.getapp.com.au/directory/1611/customer-journey-mapping-tools/software)

## Alternatives

1. [SurveySparrow](https://www.getapp.com.au/software/111349/surveysparrow) — 4.4/5 (121 reviews)
2. [XM for Customer Experience](https://www.getapp.com.au/software/130147/customer-frontlines) — 4.6/5 (255 reviews)
3. [Delighted](https://www.getapp.com.au/software/117403/delighted) — 4.8/5 (57 reviews)
4. [Feedbackly](https://www.getapp.com.au/software/2052514/feedbackly) — 4.2/5 (36 reviews)
5. [Staffino](https://www.getapp.com.au/software/2066386/staffino) — 5.0/5 (8 reviews)

## Reviews

### "perfect platform to measure nps" — 5.0/5

> **Christian** | *1 November 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Simple platform to detect your promoters and understand your clients
> 
> **Cons**: I would like to be able to segment clients and understand those who do not score us

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### "My very basic use of Satismeter" — 5.0/5

> **Camille** | *22 October 2021* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: I do love a clear overview with trend graphs. No need to be an expert to understand how it works and how to understand the datas it provides.
> 
> **Cons**: I guess I'd like to be asked by the Satismeter team if I need help or advice :)
> 
> Satismeter is always open in my browser \! The support team is always ready to help and I feel like this tool is truly reliable\!

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### "Great tool to segment your users and get feedback easily." — 5.0/5

> **Nicolas** | *12 July 2017* | Recommendation rating: 8.0/10
> 
> **Pros**: Easy integration, and also easy to use for my users.  And the support is blazing fast when you have a question, they help a lot. Do not hesitate to contact them because some APIs are not yet documented.
> 
> **Cons**: It lacks an intermediate plan for those who don't have that much monthly users. Apart from that, the product is good.
> 
> Interesting way to collect feedback from my users.

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### "Helpful to understand and act upon promotors and detractors" — 5.0/5

> **Verified Reviewer** | *18 August 2020* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: - Great tool to identify detractors and promotors of your SaaS product and act upon these findings
- Seemless integration in our existing ecosystem
- Service team helpful if needed
> 
> **Cons**: - There could be more options to customize the look and feel of the NPS
- We are missing a few export features that would help us to automate next steps better

## Links

- [View on GetApp](https://www.getapp.com.au/software/105087/satismeter)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/105087/satismeter> |
| de-AT | <https://www.getapp.at/software/105087/satismeter> |
| en | <https://www.getapp.com/customer-service-support-software/a/satismeter/> |
| en-AE | <https://www.getapp.ae/software/105087/satismeter> |
| en-AU | <https://www.getapp.com.au/software/105087/satismeter> |
| en-CA | <https://www.getapp.ca/software/105087/satismeter> |
| en-GB | <https://www.getapp.co.uk/software/105087/satismeter> |
| en-IE | <https://www.getapp.ie/software/105087/satismeter> |
| en-NZ | <https://www.getapp.co.nz/software/105087/satismeter> |
| en-SG | <https://www.getapp.sg/software/105087/satismeter> |
| en-ZA | <https://www.getapp.za.com/software/105087/satismeter> |
| es | <https://www.getapp.es/software/105087/satismeter> |
| es-CL | <https://www.getapp.cl/software/105087/satismeter> |
| es-CO | <https://www.getapp.com.co/software/105087/satismeter> |
| es-MX | <https://www.getapp.com.mx/software/105087/satismeter> |
| fr | <https://www.getapp.fr/software/105087/satismeter> |
| fr-BE | <https://fr.getapp.be/software/105087/satismeter> |
| fr-CA | <https://fr.getapp.ca/software/105087/satismeter> |
| nl | <https://www.getapp.nl/software/105087/satismeter> |
| nl-BE | <https://www.getapp.be/software/105087/satismeter> |
| pt | <https://www.getapp.com.br/software/105087/satismeter> |
| pt-PT | <https://www.getapp.pt/software/105087/satismeter> |

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