--- description: Learn more about Forumbee. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Forumbee Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Community Software](/directory/585/online-community/software) > [Forumbee](/software/104965/forumbee) # Forumbee Canonical: https://www.getapp.com.au/software/104965/forumbee Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/104965/forumbee?page=2) > Forumbee is a community forum creation tool which enables users to create public, restricted-access, and hidden forums for discussion, Q\&As, feedback, and more > > Verdict: Rated **4.9/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Forumbee Professionally-designed themes are built in, and users can select from these with the ability to change the color palette, or apply their own styles by adding custom CSS. User activity can be monitored in real time, and moderators can control content, close discussions, remove inappropriate, duplicate, or spam posts, and more. Posts can be sorted by the most views, likes, or replies, and users can also filter topics with no replies, unanswered questions, and feedback with no status. Important topics, such as announcements, can be pinned to the top of the forum, and the best comments featured within a topic, with the option to label them as official responses. Members can customize their profiles with an avatar, location, bio, and links, and can view the activity and community response stats for other members on their profiles. The dashboard shows key community activity, including recent postings, activity charts, maps of recent visitors, trends, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 18 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Forumbee - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 250.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: For detailed pricing, including all subscription plans and services, please see https://forumbee.com/pricing - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Chat/Messaging - Commenting/Notes - Content Creation - Content Management - Customisable Branding - Customizable Fields - Customizable Templates - Data Import/Export - Discussions/Forums - Document Storage - Drag & Drop - Email Reminders - Engagement Tracking - Event Management ## Integrations (6 total) - Google Analytics 360 - Google Forms - Google Maps - Slack - Zapier - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Community Software](https://www.getapp.com.au/directory/585/online-community/software) ## Related Categories - [Community Software](https://www.getapp.com.au/directory/585/online-community/software) - [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software) - [Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software) - [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software) ## Alternatives 1. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4072 reviews) 2. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24046 reviews) 3. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (984 reviews) 4. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) 5. [Answerbase](https://www.getapp.com.au/software/10135/answerbase) — 4.7/5 (11 reviews) ## Reviews ### "Only compliments" — 5.0/5 > **Grigory** | *13 May 2021* | Research | Recommendation rating: 10.0/10 > > **Pros**: Thoughtful, simple and well designed, Forumbee's software is easy to use and simple to set-up and customise. Our team and the platform's users find it very intuitive. All the essential security and reporting features are also available. Many thanks to \[SENSITIVE CONTENT HIDDEN\] who helped with the design, account set-up, support, training and everything else for the project. > > **Cons**: There could be one or two additional features (e.g. Zoom integration) but it's better to have a simpler well-built product than some of the complex services available in the market. > > We were able to set up a site that had a customised digital library, forum, member profiles, and built-in live event broadcasting within just a few weeks. Thanks a lot Forumbee\! ----- ### "The most intuitive SAAS product in our tech stack" — 5.0/5 > **Christine** | *12 May 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: After a year long search, we settled on Forumbee and couldn’t be happier with this decision. Whether you’re a user or admin, the user experience is incredibly intuitive. In addition to this, the service we receive is fantastic, especially from our dedicated rep \[SENSITIVE CONTENT HIDDEN\]. She responds to every question within a matter of hours. We are a very process heavy organization and this service has been a game changer in having a central hub of documentation, giving our people the answers they need in the quickest and easiest route. > > **Cons**: While the customization in matching our website is great, there’s limitations in how much we can customize within an actual article like easily embedding videos. > > We’ve had an amazing experience with Forumbee - from the demo stage in learning about their product to the launch of this service across our entire company. \[SENSITIVE CONTENT HIDDEN\] is fantastic to work with - I appreciate we’ve had the same contact the entire time making the onboarding process seamless. The service is intuitive, highly customizable and was an incredibly smooth experience to get adoption quickly across the entire company. As someone who tested multiple knowledge management systems over the course of a year and could never find something that met all our needs, Forumbee solved so many of our problems. We’ve had no issues whatsoever after deciding to move forward with them. I could not recommend them enough. ----- ### "Thoughts on Forumbee" — 4.0/5 > **Daniel** | *12 May 2021* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: The product is really easy to use and administer. The customer support is world class, consultative, and creative when it comes to problem solving. > > **Cons**: There certainly are areas of the product I wish were a bit more configurable, like showing information about posters to others, allowing for posters to carry badges or show accomplishments. > > This has been a very good tool for Incorta and got us a really great community site with almost no build effort on our own. ----- ### "Amazing product and support" — 5.0/5 > **Kaitie** | *12 May 2021* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: \[SENSITIVE CONTENT HIDDEN\] \!\!\!\! Also how customizable/brandable everything is. > > **Cons**: My only small qualm is the search functionality and keyword tagging capabilities aren't quite at the level of expect. This is easily remedied by learning the title or contents of your articles, which doesn't take long. I also wish there were a way to override CSS in one-off scenarios. So minor, though\!\! > > We have branded help centers for a dual sided marketplace as well as an internal help center, and we have always received incredible support from \[SENSITIVE CONTENT HIDDEN\] in particular. ----- ### "Forumbee is amazing--and it's the customer-centric focus that makes it so\!" — 5.0/5 > **Apryl** | *13 May 2021* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Forumbee staff members consistently go above and beyond to address our concerns and try to meet our unique needs. They have built so many customizable features for us that I'm positive other customers are not requesting. In addition to the stellar service, this software is easy to use, beautifully designed, and thoughtfully created. Loving the software you (and 400+ others) use on a regular basis is important\! > > **Cons**: There are some text formatting challenges in the use of this product. For example, text formatting transferred from another document is not always retained. Additionally, the more our community/posts grow, the more difficult it becomes to search with accuracy. Forumbee has made improvements in these areas and continues to do so. > > Exceptional. Forumbee has been responsive to each and every one of our queries and concerns. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/104965/forumbee?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/104965/forumbee) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data