--- description: Learn more about Send Social Media. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Send Social Media Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/104/social-media/software) > [Send Social Media](/software/104887/send-social-media) # Send Social Media Canonical: https://www.getapp.com.au/software/104887/send-social-media Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/104887/send-social-media?page=2) > Send Social Media is an online marketing service for managing, monitoring, tracking, and measuring marketing efforts across social media networks, email, \& SMS > > Verdict: Rated **3.8/5** by 12 users. Top-rated for **Ease of Use**. ----- ## Overview ### Key benefits of Send Social Media Send Social Media helps businesses grow and build their brand online by posting to multiple services at once. Users can monitor traffic by integrating Google Analytics to gauge the effect email and social media campaigns. With Send Social Media users can monitor what’s being said about their brand on blogs and social networks, as well as review sites such as Yelp, CitySearch and TripAdvisor. Organizations can gather new email prospects with Send Social Media's website signup widget for emails and newsletters. Users can send customers SMS promotional codes and announcements about deals and sales directly from the dashboard, or use the API to integrate SMS into other applications. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 12 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 2.5/5 | Based on overall reviews | | Features | 2.5/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: Send Social Media - **Location**: Santa Clara, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 49.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Standard, $49 per month Advanced, $99 per month Pro, $199 per month 10% discount for plans billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - @mentions - A/B Testing - Activity Dashboard - Approval Process Control - Artwork Management - Audience Targeting - Automated Publishing - Automated Scheduling - Autoresponders - Brand Guidelines - Brand Tracking - CAN-SPAM Compliance - Campaign Analytics - Campaign Management - Campaign Scheduling - Change Management - Click Tracking - Collaboration Tools - Competitive Analysis - Competitor Monitoring ## Integrations (7 total) - Gmail - Google Analytics 360 - LinkedIn for Business - Meta for Business - Squarespace - Twitter/X - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Social Media Marketing Tools](https://www.getapp.com.au/directory/104/social-media/software) ## Related Categories - [Social Media Marketing Tools](https://www.getapp.com.au/directory/104/social-media/software) - [Brand Management Software](https://www.getapp.com.au/directory/302/brand-management/software) - [Email Marketing Software](https://www.getapp.com.au/directory/307/email-marketing/software) - [Social Media Management Tools](https://www.getapp.com.au/directory/927/social-media-management/software) - [Social Media Monitoring Software](https://www.getapp.com.au/directory/1091/social-media-monitoring/software) ## Alternatives 1. [Mailchimp](https://www.getapp.com.au/software/8268/mailchimp) — 4.5/5 (17572 reviews) 2. [Agile CRM](https://www.getapp.com.au/software/102073/agile-crm) — 4.1/5 (524 reviews) 3. [Lebesgue](https://www.getapp.com.au/software/2052208/lebesgue) — 4.9/5 (43 reviews) 4. [monday.com](https://www.getapp.com.au/software/91734/monday-com) — 4.6/5 (5726 reviews) 5. [facelift](https://www.getapp.com.au/software/117515/facelift) — 4.4/5 (131 reviews) ## Reviews ### "Great way to save money and time\!" — 5.0/5 > **Verified Reviewer** | *4 February 2023* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: I really love how I can schedule repeating posts. It has a built-in Canva design tool and integrates with my Google Analytics for detailed reports. > > **Cons**: I would like to see integration with Tik Tok someday. > > This has been my "go-to" tool for social media management of multiple Clients. I've been able to replace several other tools and save money. ----- ### "Useful tool for businesses to build and grow their brand online" — 4.0/5 > **Verified Reviewer** | *5 January 2018* | Oil & Energy | Recommendation rating: 5.0/10 > > **Pros**: Send Social Media is a real time saver. It allows marketers to post to multiple services at one time. You can then track every single message you send across every service you have posted to. If you receive any responses, Send Social Media displays them in your Message Box. You won't have to comb through several different social media sites to find and reply to messages. > > **Cons**: My team had difficulty getting in touch with their customer service department. It took several attempts to receive a response. We also had an issue with managing Instagram accounts. However, from what I understand Instagram is not very compatible with social media management platforms. ----- ### "Worst service and they're still charging me after cancelling my account" — 1.0/5 > **Verified Reviewer** | *2 April 2017* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: None. Apart from the easy sign up process. But that brought the first hurdle, because the login details didn't work. > > **Cons**: User experience was underwhelming - I found a better social media management tool that's been valuable and user friendly. I wanted to sign up for a 30-day free trial. The first box you need to fill out to proceed is your payment/credit card details. There was a check box with the option for SSM to remember the details. I left this unchecked. When I closed my account before the 30-day trial, they automatically charge that credit card. This was unauthorised. After asking for them to cancel my account from their end, because I was already locked out of the admin site, they asked for my Stripe and Paypal details to cancel the automatic billing. I don't have a Stripe or Paypal account so how will this work? I received no response on how to resolve it. A month later, I get charge AGAIN\! I don't have an account with SSM anymore and they're still charging me. I asked again to delete my credit card details from their database, and again they gave me what looks like an automated response "Please cancel your account: http://sendsocialmedia.com/cancel-account/ All the best, Send Social Media Team Office: 888-329-4453 www.SendSocialMedia.com" Seriously? Where is the customer service? No one ever signs off on the emails so I can only assume it's a robot or automated one sentenced answers. Very poor customer service and they don't response to any questions unless it's related to new sales. I've disputed these transactions with the credit card provider and settled it that way because SSM is useless. But they still charged my credit card this month - TWO months after submitting my request to cancel my account\! I highly recommend you DON'T subscribe to Send Social Media. It's a waste of time. You may get stuck losing money from their dodgy automatic billing system. ----- ### "Great job" — 5.0/5 > **Robin** | *9 February 2015* > > This is exactly what we are looking for. Monitoring 200 profiles, creating unlimited custom reports (even setting up automatic report generation and email). My only con is that if you want to use it to post to FB, it shows that "Send Social Media" has posted the message. We will use this more for reporting since our current software limits the number of profiles to 20. ----- ### "Best Social Media and CRM Dashboard\!" — 5.0/5 > **Jeff** | *1 July 2015* > > Send Social Media has been such a time saver. Finally I can schedule my posts in advance and spend more time going out and selling my services\! I love how you can also import all your contacts and use it as a fully functioning CRM. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/104887/send-social-media?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/104887/send-social-media) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | ----- ## Structured Data