---
description: Learn more about CapLinked. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: CapLinked Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [CapLinked](/software/104523/caplinked)

# CapLinked

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> CapLinked is a web-based Virtual Data Room platform that provides a central platform for businesses and their partners to share business documents and sensitive data during critical business transactions. &#10;https://www.caplinked.com/
> 
> Verdict: Rated **4.5/5** by 122 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of CapLinked

•&#9;CapLinked provides a collaborative workspace where multiple users can work together on a single document and share their insights or feedback simultaneously in real time.&#10;&#10;•&#9;The solution provides intuitive document editing tools with which users can directly edit documents online without any hassle of downloading files and then making changes to them.&#10;&#10;•&#9;Users can set a password to their sensitive \&amp; confidential documents using the inbuilt FileProtect tool and ensure the complete safety of such documents from any unauthorized access.&#10;&#10;•&#9;CapLinked allows administrators to configure permission levels for every user within the organization and set restrictions on editing, viewing and downloading of documents for different user groups.&#10;&#10;•&#9;Users can configure expiry rules for time sensitive documents, beyond which the solution automatically restrict any access to such files \&amp; folders.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 122 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: CapLinked
- **Location**: Manhattan Beach, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: USD 399.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Team Plan:&#10;Our starter virtual data room plan grants teams access to the secure document sharing and advanced security features they need. Begin with your two week free trial and each month thereafter is just $399.&#10;&#10;Enterprise Plan:&#10;Our enterprise plan is ideal for companies that conduct due diligence and close deals as part of their core business functions. Enterprise clients receive exclusive access to Concierge Services. Plans can be customized for individual projects, or for multi-workspace use cases. All enterprise clients are assigned a dedicated project manager and you receive free training or setup assistance. &#10;&#10;All plans include 5GB of data hosting, 10 administrators, and unlimited users.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 207 more

## Features

- API
- Access Controls/Permissions
- Access Expiration Management
- Access Revocation
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audio/Video Protection
- Audit Management
- Audit Trail
- Authentication
- Automatic Backup
- Bulk Uploading
- Change Management
- Collaboration Tools
- Commenting/Notes
- Compliance Management

## Integrations (5 total)

- Box
- Dropbox Business
- Google Drive
- OneDrive
- Salesforce Sales Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)

## Related Categories

- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)
- [File Sharing Software](https://www.getapp.com.au/directory/422/file-sharing-api/software)
- [Virtual Data Room Software](https://www.getapp.com.au/directory/732/virtual-data-room/software)
- [Digital Rights Management Software](https://www.getapp.com.au/directory/1117/digital-rights-management/software)
- [Document Control Software](https://www.getapp.com.au/directory/1175/document-control/software)

## Alternatives

1. [M-Files](https://www.getapp.com.au/software/91125/m-files-dms) — 4.4/5 (274 reviews)
2. [Content Central](https://www.getapp.com.au/software/103485/content-central) — 4.3/5 (41 reviews)
3. [Revver](https://www.getapp.com.au/software/103257/revver) — 4.4/5 (908 reviews)
4. [Docsvault](https://www.getapp.com.au/software/2050014/docsvault) — 4.7/5 (40 reviews)
5. [Box](https://www.getapp.com.au/software/90760/box) — 4.4/5 (5622 reviews)

## Reviews

### "I had a great experience with CapLinked, would recommend to others" — 5.0/5

> **Dave** | *15 January 2018* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: The software was very easy to manage and was simple to set up. The secure document sharing improved my day to day work.

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### "CapLinked Review" — 5.0/5

> **Nalan** | *16 June 2020* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: - Personalising the data room with company logo and also being able to upload videos. &#10;- Folders and sub-folders can be restricted to view only or download and upload as well. However, permissions can only be restricted on group level not on individual level. Solution to create team group for individual to restrict view access for different folders / sub-folders. No option to restrict view / download permission on individual files.&#10;- E-mails via the workspace can be send to members of the same workspace to ask questions or for collaboration.
> 
> **Cons**: Although Q\&amp;A availability is great, unfortunately the usability is not very user-friendly, especially when trying to find the already answered questions. It would be good if the Q\&amp;A section would have a better order so one can see where the answers and questions relate to similar to a table of contents i.e. pointing to the folder if one would like to review all related questions to a specific topic in a folder or sub-folder.
> 
> Overall experience was positive.&#10;&#10;Pros:&#10;1. Incorporated tutorial videos for each section&#10;2. Fancy look, video can be uploaded on the welcome page&#10;3. Q\&amp;A section: reply from admin user can be send directly to requester which will then only be visible for these 2 individuals or admin user can reply posting this to the Q\&amp;A section where the requester will stay anonymous but all users in the work space would be able to see the question and answer.&#10;&#10;Cons:&#10;1. Although the platform has some really great features, it is in some places somewhat cumbersome to handle.&#10;2. Permissions are on the folder level and not on a the file level. File would have to be uploaded into an individual folder to restrict access&#10;3. No restricted view access for single users within a group available. Permissions are on the non-admin group level. The individual would need to be in his or her own non-admin group to receive different permissions&#10;4. No notification will be send out if a file or folder is deleted

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### "Affordable and Easy to Use Document Sharing Platform" — 3.0/5

> **Doug** | *17 May 2019* | Transportation/Trucking/Railroad | Recommendation rating: 6.0/10
> 
> **Pros**: Straightforward pricing and easy to use document uploading interface.
> 
> **Cons**: The Q\&amp;A feature is not intuitive to use. Also the fine print on the pricing caught us off guard.
> 
> Mostly positive.

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### "Excellent Document Management Platform" — 5.0/5

> **Alfred** | *6 April 2023* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: The Caplinked platform plays a vital role for our company to share important documents with our customers.
> 
> **Cons**: I cannot think of anything I do not like about Caplinked.
> 
> Overall experience has been positive.

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### "Average User" — 5.0/5

> **Armando** | *17 May 2021* | Financial Services | Recommendation rating: 7.0/10
> 
> **Pros**: It's really easy to use and set up for users.
> 
> **Cons**: Trackability/Traceability is a bit odd to get to it. Would be nice to have it simplify, for instance help it see per project of a single user.
> 
> We only had one issue about a month ago and it was sorted out really easy. We just hoped it would trigger some kind of internal alarm since it was a downsize on our payed storage.

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## Links

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| de-AT | <https://www.getapp.at/software/104523/caplinked> |
| en | <https://www.getapp.com/collaboration-software/a/caplinked/> |
| en-AE | <https://www.getapp.ae/software/104523/caplinked> |
| en-AU | <https://www.getapp.com.au/software/104523/caplinked> |
| en-CA | <https://www.getapp.ca/software/104523/caplinked> |
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| en-IE | <https://www.getapp.ie/software/104523/caplinked> |
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| es-MX | <https://www.getapp.com.mx/software/104523/caplinked> |
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| fr-CA | <https://fr.getapp.ca/software/104523/caplinked> |
| nl | <https://www.getapp.nl/software/104523/caplinked> |
| nl-BE | <https://www.getapp.be/software/104523/caplinked> |
| pt | <https://www.getapp.com.br/software/104523/caplinked> |
| pt-PT | <https://www.getapp.pt/software/104523/caplinked> |

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