---
description: Learn more about BrightHR. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: BrightHR Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [HR Software](/directory/256/human-resources/software) > [BrightHR](/software/103871/brighthr)

# BrightHR

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> BrightHR is a complete HR software solution that transforms the way you manage your team. &#10;&#10;Since 2015, we’ve helped over 120,000 businesses worldwide streamline their HR processes with our intuitive, user-friendly tools - freeing up their time to focus on what matters most - growing their business.
> 
> Verdict: Rated **4.6/5** by 204 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of BrightHR

Stay on top of employee holiday requests with instant alerts, allowing you to check for overlaps and key details before approving or denying.&#10;&#10;Easily create custom working patterns and calculate holiday entitlements for all employees, including part-timers. &#10;&#10;Organise your team and access all employee information through BrightHR's Employee Hub.&#10;&#10;Set up shift patterns in minutes and share them with your staff. &#10;&#10;Use Blip, our free clocking app, to accurately track working hours, and manage expenses effortlessly with PoP.&#10;&#10;Need HR advice? Our helpline connects you with specialists for quick answers to your employment law questions.&#10;&#10;Support your team with Bright Wellbeing \&amp; Counselling, and enjoy the benefits for your business. Get instant HR expert advice with BrightHR Lightning, our innovative AI tool.&#10;&#10;Promote your products to 1 million businesses through Bright Exchange, our online marketplace. Stay compliant and protect your workforce with BrightSafe and access our 24/7 helpline for legal support whenever you need it.&#10;&#10;Want a faster way to pay employees on time and accurately all from one place? Introducing BrightHR Payroll. Enjoy easy, accurate, and risk-free payroll management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 204 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: BrightHR
- **Location**: Manchester, UK
- **Founded**: 2015

## Commercial Context

- **Starting Price**: $6.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, United Kingdom

## Features

- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Clock In/Out
- Customizable Reports
- Dashboard
- Data Import/Export
- Document Management
- Document Storage
- Employee Database
- Employee Management
- Employee Portal
- Employee Profiles
- HR Management
- Leave Tracking
- Mobile Alerts
- Mobile App
- Onboarding

## Integrations (3 total)

- Gmail
- Google Calendar
- Microsoft Outlook

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [HR Software](https://www.getapp.com.au/directory/256/human-resources/software)

## Related Categories

- [HR Software](https://www.getapp.com.au/directory/256/human-resources/software)
- [Time Clock Software](https://www.getapp.com.au/directory/265/time-clock-attendance/software)
- [Leave Management System Software](https://www.getapp.com.au/directory/651/absence-leave-management/software)
- [Absence Management Software](https://www.getapp.com.au/directory/3829/absence-management/software)
- [Time Tracking Software](https://www.getapp.com.au/directory/571/time-tracking/software)

## Alternatives

1. [Rippling](https://www.getapp.com.au/software/112141/rippling) — 4.9/5 (4885 reviews)
2. [BambooHR](https://www.getapp.com.au/software/20517/bamboohr) — 4.6/5 (3649 reviews)
3. [Paylocity](https://www.getapp.com.au/software/102695/webpay) — 4.3/5 (1976 reviews)
4. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5318 reviews)
5. [Paycom](https://www.getapp.com.au/software/8195/paycom) — 4.4/5 (1400 reviews)

## Reviews

### "Helpful Introduction and Easy-to-Understand Training" — 5.0/5

> **Vishal** | *25 February 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The introductory Teams meeting was very informative and well-structured. The team clearly explained the services offered by Bright HR, and the tutorial on using the app was simple, practical, and easy to follow. The support provided during the session was helpful and professional.
> 
> **Cons**: There were no issues encountered during the entire experience. Everything was well-organised, and the session ran smoothly from start to finish. The information provided was clear, and all aspects of the platform were explained in a simple and easy-to-understand manner. The team was responsive, professional, and ensured that all questions were addressed promptly. There were no technical difficulties or areas of confusion during the tutorial. Overall, the process was seamless, and there were no areas that required improvement based on my experience.
> 
> Overall, it was a positive experience. The session provided a good understanding of the platform and how to use it effectively. The team was supportive, and the training made it easy to get started with BrightHR.

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### "Good in HR futures" — 4.0/5

> **Katy** | *27 February 2026* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: Overall, my experience with BrightHR has been very positive. It has significantly simplified HR administration, especially for a small to mid-sized business without a large internal HR team. The platform centralizes employee records, absence tracking, documentation, and compliance tools in one easy-to-use system.
> 
> **Cons**: There is a major issue with payroll functionality. The fund handling within payroll has caused serious problems, and it does not feel reliable for managing salary processes. &#10;Also we can not upload any file in related of the absents. (Just sick note uploading is available)
> 
> The migration process with \[sensitive content hidden\] was very good. She informed us in every single step and input data very carefully.

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### "HR Manager" — 3.0/5

> **Victoria** | *10 February 2026* | Apparel & Fashion | Recommendation rating: 2.0/10
> 
> **Pros**: The on boarding training with \[sensitive content hidden\] was good - she was very helpful. She has taken away a few suggested improvements for the development team.
> 
> **Cons**: I think the system needs significant improvements with automations. I struggle with the permissions and the general use experience.
> 
> Support from the BrightHR team is good.&#10;The system generally isn't great and we intend to move to another system.

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### "Delivers on what they say it will do." — 5.0/5

> **Ben** | *17 July 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: BrightHR has been an excellent addition to our organisation. The system is easy to use, intuitive and has helped us centralise our HR records, documents and employee information. The holiday management, document storage and e-signature features are particularly useful, and the platform has saved us a considerable amount of administrative time. Customer support has also been responsive and helpful whenever we have needed assistance.
> 
> **Cons**: The policy templates are a useful starting point, particularly for smaller organisations, but they are not always fully applicable to our charity and often require significant amendments to reflect our organisational needs and sector-specific requirements. It would be helpful to see more flexibility and a wider range of policies tailored to charities and not-for-profit organisations.
> 
> Overall, we have been very happy with BrightHR and would recommend it to other organisations. The platform offers good value for money, is straightforward to implement and has streamlined many of our HR processes. Whilst some of the template policies require adapting before they can be adopted, they provide a solid foundation and save time compared with creating documents from scratch. The software continues to evolve, and we have found it to be a reliable and effective HR solution.

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### "The Benefits and Disadvantages of the BrightHR System" — 4.0/5

> **Evelyn** | *13 June 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The HR component is robustly defined to suit the specific needs and requirements than the Bright safe designed for Health and Safety  which Home care  providers needs.  &#10;The clock-in feature is okay.
> 
> **Cons**: There are some mandatory features and tasks that needs to be added to the Bright safe(health and safety component of the system ) like the CQC compliance updates, basic care plans and assessments templates for domiciliary care providers ,daily tasks \&amp; some other stuffs which makes it incomplete and the system can not be rated as ALL IN ONE. A care business provider with good experience can manage this shortfall and it’s time consuming.&#10;There is no section for the Domiciliary visit record because the Rota and shift feature is nor working for the same thing probably due to shorter hours in the Domiciliary sector.
> 
> As aforementioned in the Questionaire in the pros and cons, the Bright Safe section for home care providers can benefit more if the software is updated to meet their requirements and needs while the HR section is robustly updated.&#10;I believe that with more comments from varying health care providers, the lapses will be updated to suit everyone’s needs.

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## Links

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| en | <https://www.getapp.com/hr-employee-management-software/a/brighthr/> |
| en-AE | <https://www.getapp.ae/software/103871/brighthr> |
| en-AU | <https://www.getapp.com.au/software/103871/brighthr> |
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| fr-CA | <https://fr.getapp.ca/software/103871/brighthr> |
| nl | <https://www.getapp.nl/software/103871/brighthr> |
| nl-BE | <https://www.getapp.be/software/103871/brighthr> |

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