Webex Suite Reviews

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7423 Reviews

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
No nonsense Video Conferencing
Reviewed on 13/03/2024
Pros
All of our meetings are done on Webex, and it works without a hitch,
Cons
As of now, I have no problems, or have not found anything that I dislike.
- Industry: Paper & Forest Products
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Webex Unifies Global Operations
Reviewed on 09/11/2024
Using Webex Suite, we have completely restructured our internal communications while maintaining...
Using Webex Suite, we have completely restructured our internal communications while maintaining close ties between our production facilities, our forest operations, and administrative offices. We have found our primary means of communication, be it planned meetings or ad hoc consultation, to be the reliability and robust feature set of the platform.
Pros
Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management. The intelligent background noise suppression and powerful meeting recording tools (with automatic transcription abilities) there have helped improve our communication efficiency hastily.
Cons
Calendar integrations tend to sync up with the mobile app occasionally. It could be more intuitive management of the conference room. More flexible layout options for multiple video feeds could possibly be custom.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Would highly recommend!
Reviewed on 31/01/2025
Great when having a big group! Made working from home so much more efficient!
Great when having a big group! Made working from home so much more efficient!
Pros
Works seamlessly, easy to setup meetings with small and big groups!
Cons
Breakouts are a little tricky to organize and implement when in a meeting
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 2.0 /10
Inferior to Microsoft Teams
Reviewed on 07/10/2024
Pretty bad. I only use it because it's the main meeting product at my client, but I would always...
Pretty bad. I only use it because it's the main meeting product at my client, but I would always prefer Microsoft Teams.
Pros
The fact that you can have a 'personal space' that people can join. That is a nice touch.
Cons
Everything else. Sound quality is bad, I can't mute other people, it doesn't automatically grab my system mic and webcam.
- Industry: Consumer Goods
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Digital Communication Skills
Reviewed on 20/11/2024
It allows professional and compelling communication that makes the interaction almost natural, more...
It allows professional and compelling communication that makes the interaction almost natural, more favorite than face-to-face communication with geographical limitations of communication channels while enjoying high reliability.
Pros
Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows complex features, for instance, period of time voting, shared screens, and other features of engaging participants.
Cons
Limited choices are available when it comes to branding the interface of webinars. Jurisdiction over privacy issues related to third-party app integration is complicated. Limited the use of artificial intelligence for measuring the level of participation of attendees in a webinar.
- Industry: Consumer Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Webex Suite, suits you!
Reviewed on 18/10/2024
It was superb! This leads us to a better action plan.
It was superb! This leads us to a better action plan.
Pros
It is the best work at home partner. We can engage and collaborate to the whole team with this application
Cons
Maybe a suggestion, I would like to have more option for background.
Alternatives Considered
Zoom WorkplaceReasons for Switching to Webex Suite
It is best for businessess. It gives us the capability to have an engaging conversation with ease and security.- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great application to stay in touch with coworkers.
Reviewed on 29/10/2024
LOVED. Great tool for office teleconferences, telecontacts and instant messaging with coworkers.
LOVED. Great tool for office teleconferences, telecontacts and instant messaging with coworkers.
Pros
Clarity of meetings and multiple options to change status.
Cons
Call option often went straight to voicemail.
- Industry: Chemicals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Webex Suite- Helps Enhance Organization Communications
Reviewed on 10/12/2024
Pros
Webex has been reliable in enhancing our organization. It offers multiple communications across different platforms. We are able to hold meetings, events and engagements seamlessly.
Cons
So far my usage has been good but the tool is pricey.
- Industry: Internet
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very useful tool
Reviewed on 19/12/2024
It consists a very useful tool for communication for hybrid workers
It consists a very useful tool for communication for hybrid workers
Pros
Easy to use, nice functions and user-friendly interface
Cons
Didn't face any negative sides yet. Only positive
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Encrypted data
Reviewed on 29/01/2025
It is user-friendly and flexible to the all users
It is user-friendly and flexible to the all users
Pros
It has the best encryption software system for the video conferencing
Cons
I see everything in it stable and in a standard form
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Super conference tool
Reviewed on 07/10/2024
Best video conference tool to gets connected with coference
Best video conference tool to gets connected with coference
Pros
Easy way to connect and share with our team
Cons
Without lagging its get connects and easy to share our screen too
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Webinars with HQ Audio
Reviewed on 03/10/2024
Our group uses Webex for weekly meetings and other general meetings. So far we have been enjoying...
Our group uses Webex for weekly meetings and other general meetings. So far we have been enjoying it and I highly recommend it.
Pros
So far, we have been enjoying it because the quality of the audio is better than what I can get from other web meeting software like Google Meet. Also, I can easily see verified users from general email users so in large meetings, I can easily recognize if someone is from our company or not. It is important because our company has a lot of employees.
Cons
A lot of people think webinars are Zoom or Google Meet and aren't familiar with Webex. When we are hosting a big online event with public participation, we receive queries about this all the time. I wish the Webex team had worked more on branding and marketing to make many people aware but this is not a problem with software or functionality so it is not a big deal.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Webex Suite: Iconic, Robusta and Full-featured Call Center Software
Reviewed on 21/10/2024
Corporate meetings have been smooth and straightforward to handle with Webex Suite.
Corporate meetings have been smooth and straightforward to handle with Webex Suite.
Pros
Webex Suite is the most robust call center platform which I have ever used.
I like how it unify webinar, calling, messaging, whiteboarding, BIM and VC in one central location.
Cons
I have over six years of experience with WS and it suits my needs without posing any flaw.
- Industry: E-Learning
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
scope nd limitation of Webex
Reviewed on 21/02/2024
All things considered, Webex is an excellent option for companies searching for a dependable video...
All things considered, Webex is an excellent option for companies searching for a dependable video conferencing system. The capabilities are extensive, the UI is simple to use, and the audio and video quality is superb. The cost is the sole drawback, and for certain businesses, it may be too high.
Pros
Webex's design is terrible, and its legacy features are hidden behind highly confusing-to-use additional interfaces that strangely worsen the primary UX's design.
Cons
One of the restrictions of the Webex free edition is the 50-minute meeting maximum. Excessive Resource Usage: On older systems, Webex's high resource consumption may result in freezing or sluggish performance.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Video conferencing Tool
Reviewed on 13/04/2024
I like using Webex. It's easy to use and has many helpful features for working together online. The...
I like using Webex. It's easy to use and has many helpful features for working together online. The video and sound quality are good, and I find the screen sharing feature useful for showing presentations. I also feel my information is safe with the security measures in place.
Pros
Webex has many useful tools for working together. It lets us have clear video calls, share the screen, and allow remote access too. We can store files safely and chat instantly. It's easy to use and keeps everything secure, which makes it great for teamwork, no matter where we are.
Cons
There is nothing I dislike about Webex. It is a simple and easy-to-use tool. However, it requires an internet connection to access.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
WebEx sets the standard for meeting software
Reviewed on 20/09/2024
I love WebEx. It would be my choice for meeting software. Easy for end users to participate in...
I love WebEx. It would be my choice for meeting software. Easy for end users to participate in meetings.
Pros
I loved WebEx. I would have to host meetings with people from as many as three or four different organizations (clients, vendors, partners, etc.) and WebEx made it super easy for all the invitees to join from wherever they were.
Cons
Although it was ideal when everyone had the computer app installed, on occasion, some users would have to join via browser window, but that only took a few moments to resolve itself.
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effective team collaboration and communication solution.
Reviewed on 05/09/2024
Enhance my team collaboration and communication regardless of the location. My user experience with...
Enhance my team collaboration and communication regardless of the location. My user experience with Webex Suite has been top-notch.
Pros
Webex Suite is very user-friendly and easy to use. I like the screen sharing, robust security features that enhance data privacy and governance, intuitive UI, and high-quality video and audio features that does magic during meetings and video conference. The customer support has been very helpful and proactive I highly appreciate their support.
Cons
Webex Suite does not work perfectly when there is internet issues. Nevertheless I highly appreciate capabilities of this tool.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Webex - look elsewhere for meeting needs
Reviewed on 27/09/2024
My employer uses this method for all virtual meetings, but I would rather utilize other platforms....
My employer uses this method for all virtual meetings, but I would rather utilize other platforms. The interface also requires lots of clicks to to find the task you are trying to complete.
Pros
The convenience to use Webex messenger, video, and calls.
Cons
It is not user-friendly and during Webex meetings, it makes a weird and annoying sound when participants enter the room.
- Industry: Computer Networking
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Call and Chat through WebEx
Reviewed on 23/08/2024
WebEx is a good calling tool. I have been using it from past 6 months. And I am happy to use the...
WebEx is a good calling tool. I have been using it from past 6 months. And I am happy to use the service from Cisco.
Pros
WebEx is a very useful user-friendly calling option. I am using this at my workplace. The major part I liked is the interface. It's simple and unique. The messaging is also great and can be used by anyone.
Cons
It sometimes gets automatically logged out.
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Cisco Webex Suite: Comprehensive Collaboration and Communication Tools
Reviewed on 23/08/2024
The Cisco Webex Suite is a powerful and versatile collaboration tool suitable for a wide range of...
The Cisco Webex Suite is a powerful and versatile collaboration tool suitable for a wide range of business needs. Its strengths in security, integration, and scalability make it a solid choice for many organizations.
Pros
Collaboration Tools: Features like file sharing, whiteboarding, and real-time document collaboration enhance productivity and teamwork during meetings and project discussions.
Cons
Mobile App Limitations: Although the mobile app is functional, it may lack some features found in the desktop version, which can limit its usability for users on the go.
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Webex Suite Use
Reviewed on 08/07/2024
Pros
Webex Suite easy to use and easy integrate with Office 365
Cons
Nothing webex meeting good and easy to use for everyone.

- Industry: Computer & Network Security
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best for Official meetings
Reviewed on 05/11/2024
Overall good tool for official meeting purposes
Overall good tool for official meeting purposes
Pros
Good for business meeting and on call support, for video meetings picture is crystal clear
Cons
Some times audio might be reconnecting if net speed is little low
- Industry: Business Supplies & Equipment
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great team communication tool
Reviewed on 06/10/2024
Overall wonderful experience and useful for team collaboration.
Overall wonderful experience and useful for team collaboration.
Pros
Great team collaboration and communication tool
Cons
It is becoming outdated with other industry leading products
- Industry: Food Production
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Webex Colaboration tool
Reviewed on 26/11/2024
It a strong tool thats has a lot of features for meetings, better than any other on that,
It a strong tool thats has a lot of features for meetings, better than any other on that,
Pros
It has a very good integration with fixed telephony and videoconferences.
Cons
The IA features are still being deployed, all other tools has done it yet
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My experience with webex suite
Reviewed on 01/12/2024
Pros
Webex suite is quite affordable, It is also very useful for employees to communicate effectively especially those on a remote set up."
Cons
It is abit difficult to use on mobile phone but it works best on computers.