---
description: Learn more about DocFinity. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: DocFinity Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [DocFinity](/software/103567/docfinity)

# DocFinity

Canonical: https://www.getapp.com.au/software/103567/docfinity

> DocFinity is an online enterprise content \& business process management software that is targeted at healthcare, insurance \& publishing industries, among others
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of DocFinity

?    DocFinity is an enterprise content and business process management software that can either be installed on-premises or hosted in the cloud.

?    The software offers core features including document indexing, search functionality, data import/export, version controls and scanning papers documents to convert them to digital files.

?    Through various add-on modules, the product delivers capabilities in business process management, workflow management, dashboards, forms management and records management.

?    DocFinity is flexible \& scalable and enables organizations to meet business objectives such as compliance, integration of business units, process automation, and operational efficiency.

?    The product can be used by businesses of all sizes in a variety of industries including healthcare, legal, insurance, financial services, education, publishing, hospitality, manufacturing, utilities, and government.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Optical Image Technology
- **Founded**: 1986

## Commercial Context

- **Pricing Details**: Contact DocFinity for pricing information or a quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Annotations
- Archiving & Retention
- Audit Trail
- Business Process Control
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Content Management
- Customizable Templates
- Data Import/Export
- Document Automation
- Document Capture
- Document Classification
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms

## Integrations (2 total)

- Microsoft 365
- Microsoft SharePoint

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)

## Related Categories

- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)
- [Enterprise Content Management Software](https://www.getapp.com.au/directory/1261/enterprise-content-management/software)
- [Business Process Management Software](https://www.getapp.com.au/directory/273/business-process-management-bpm/software)
- [Content Management Systems](https://www.getapp.com.au/directory/276/content-management-system-cms/software)

## Alternatives

1. [Square 9](https://www.getapp.com.au/software/2066795/square-9) — 4.5/5 (141 reviews)
2. [Wrike](https://www.getapp.com.au/software/9964/wrike) — 4.4/5 (2887 reviews)
3. [Confluence](https://www.getapp.com.au/software/90949/confluence) — 4.5/5 (3663 reviews)
4. [DocuWare](https://www.getapp.com.au/software/8533/docuware) — 4.6/5 (113 reviews)
5. [Fusebase](https://www.getapp.com.au/software/123235/nimbus-note) — 4.7/5 (176 reviews)

## Reviews

### "Document workflow processing made easy" — 5.0/5

> **Johnathan** | *7 September 2019* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Eliminates waste by replacing manual paper processing. Digitized document administration makes the workload more accountable and traceable.
> 
> **Cons**: Some of the more complex workflows, took up more overhead than we imagined with constant monitoring and a crack technical staff.
> 
> When this product went live to our client, it produced so many realized benefits, to name a few: elimination of paper being passed between people and the negatives related to that (lost paperwork, the use of so much paper, hard to manage workload and so-on). Management of work was easier to track because it was all digitized. Some complex flows did cause latency, but later releases may have taken care of such issues. Also environment could affect processing. Overall a plus.

## Links

- [View on GetApp](https://www.getapp.com.au/software/103567/docfinity)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/docfinity/> |
| en-AE | <https://www.getapp.ae/software/103567/docfinity> |
| en-AU | <https://www.getapp.com.au/software/103567/docfinity> |
| en-CA | <https://www.getapp.ca/software/103567/docfinity> |
| en-GB | <https://www.getapp.co.uk/software/103567/docfinity> |
| en-IE | <https://www.getapp.ie/software/103567/docfinity> |
| en-NZ | <https://www.getapp.co.nz/software/103567/docfinity> |
| en-SG | <https://www.getapp.sg/software/103567/docfinity> |
| en-ZA | <https://www.getapp.za.com/software/103567/docfinity> |
| fr | <https://www.getapp.fr/software/103567/docfinity> |
| fr-BE | <https://fr.getapp.be/software/103567/docfinity> |
| fr-CA | <https://fr.getapp.ca/software/103567/docfinity> |

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