Infor Cloud ERP

3.6 (5)
An ERP suite for the manufacturing & distribution industries

Overall rating

3.6 /5
(5)
Value for Money
1.5/5
Features
2.7/5
Ease of Use
2.8/5
Customer Support
3.7/5

60%
recommended this app

5 Software options

Brandon O.
Overall rating
  • Industry: Wholesale
  • Company size: 201-500 Employees
  • Review Source

Overall rating

Reviewed on 03/06/2019

Casey M.
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Worked fine, then they went to version 11

Reviewed on 04/05/2018

Customer service is OK. They have been available for the most part, and fairly responsive when issues arise.

Pros

Some features make it easier to fine esoteric orders and product that have been processed in years past. This is one feature I would consider an upgrade.

Cons

Everything is based on your Internet Connection. Bugs aside, this can cause delayed loading time when generating documents. Former versions operated more like a spread sheet, allowing you to hop from cell to cell. Now there

Verified Reviewer
Overall rating
  • Industry: Wholesale
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Total Scam

Reviewed on 05/09/2019

Horrible

Pros

Nothing - it's very difficult to navigate thru the system.

Cons

Everything. First of all, the distributor that we used to buy the product has no clue to the capability of the system. Their only tactic is to lower the selling price of the software until you think it's a no brainer to buy. Then the fun begins. At first you start training with the distributor, until you realize that they have no idea how to make this thing work. Then you deal with Infor direct (at a higher hourly rate). You keep going as you think it will eventually work out. Who would think a company could stay in business selling a product that really is not usable in the real world. The biggest problem is that it is so slow, that it takes forever to complete tasks. $100,000+ later (for small companies), you realize that you now have a big right-off for your business. It's now 2 1/2 years since we started this project & we will probably scrap it. The good thing is that we never went live and are still using our old system, which works fine. I've heard of companies that went live & then realized it didn't work. If you care about your time, money & stress level, stay away. BUYER BEWARE.

Verified Reviewer
Overall rating
  • Industry: Furniture
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Great to use with slight learning curve

Reviewed on 13/10/2020

Good experience. It has been a good tool to help me do my job. It has taught me new things about the supply chain and the tools you can use to optimize your job performance.

Pros

There are a lot of features to use and choose from that can ultimately help you do your job successfully. The data that runs behind the scenes can help to make good predictions of the future or alert you of any potential issues in supply chain planning

Cons

There is an overwhelming amount of forms and a light learning curve to understand everything. I also dislike that you have to open more than one page in order to view other site locations. I would prefer to be able to see this all on the same page.

Sohil C.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Good Product

Reviewed on 29/05/2016

Good Product to use