Adobe Learning Manager Reviews

Adobe Learning Manager

4.3 (674)
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Deliver personalized learning experiences at scale.

Overall rating

4.3 /5
(674)
Value for Money
3.9/5
Features
4.1/5
Ease of Use
3.9/5
Customer Support
3.9/5
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674 Reviews

Mory
Mory
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Learn easily online

Reviewed on 02/03/2023

In general, it is a very good working tool

In general, it is a very good working tool

Pros

Very easy to use especially on my Android phones

Cons

No, no problems to report with the use of the software

Kim
Overall rating
  • Industry: Individual & Family Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Struggling Novice

Reviewed on 30/01/2020

[SENSITIVE CONTENT HIDDEN] has been great to work with, however, when items need to be escalated...

[SENSITIVE CONTENT HIDDEN] has been great to work with, however, when items need to be escalated sometimes the issue is with Captivate and not Prime or somewhere in the upload. It would be very helpful to have someone who understands both software. Also, the people at the help desk are nice, but I lack confidence in their knowledge. There have been a couple of occasions where they think something can be done, but when testing it, realize it cannot be done. If this is my escalation point, I feel they should be experts. Something as simple as the non-optional playbar should be common knowledge with an expert.

Pros

Ease of updating courses. I appreciate the sandbox so that I can test and learn. The ability to add branding. Preview as learner.

Cons

Toggling between Author and Administrator when uploading a course and assigning learners. Non-optional playbar. Deciding on how many points are needed to complete a skill. When the system is new it is an unknown number. Some modules within a course receive a checkmark when complete, but some show complete, but a checkmark is not displayed. This is confusing for the learner. Set incidents for completion based on when the course was pushed. For example, if a course is pushed automatically and should be completed within 2 weeks. It appears that the software will all set an actual date due.

Alternatives Considered

Cornerstone LMS, myUnity Senior Living and Relias

Reasons for Switching to Adobe Learning Manager

The presentation seemed more user-friendly than it actually is. I liked the option for social learning. I liked the graphics on the dashboard. It had more of a high-tech look. I felt that Adobe products, in general, are focused on being high-tech and therefore, the product would remain fresh and current looking.
Herb
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Adobe Captivate Prime - Make Sure You vet them well

Reviewed on 29/04/2021

Overall, the ACP sales team is very good at what they do in advertising features. The basic...

Overall, the ACP sales team is very good at what they do in advertising features. The basic functions of integrations with an HRIS is complex and needs to be well tested before you enter in a contract. The basic functions for calendaring needs to be well tested to make sure Adobe systems communicate with your email provider. Reporting looks extensive but requires a lot of your own manipulation to be useful.

Pros

The user experience is strong and the look of the platform is very eye appealing. You can customize tiles by your own images and branding. The UX can be customized to your organization colors as well. SSO has worked very well for users.

Cons

Integration in Workday has taken 2.5 years to resolve and they advertised it would instantly work. There are a lot of reports but they only come in excel files and if you want something more comprehensive, you need a strong analyst or a Power BI license with someone who knows how to extrapolate data into dashboards. The dashboards in ACP are on a day lag for reporting. The basic calendaring functions for live or virtual classes (send out invites, update invites, cancel meetings) is the most basic function and is still inconsistent/unreliable for us. Their support team takes extensive time to resolve problems or never resolves them or takes them a long time to provide a work-around or just acknowledge they cannot fix something.

Bruno
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Very complete

Reviewed on 22/03/2022

It works for almost all multimedia there is and enables complex interactions

It works for almost all multimedia there is and enables complex interactions

Pros

Very customizable and allow different responsive screens on same course

Cons

Could be more intuitive and have a simpler interface

Alternatives Considered

Articulate 360

Reasons for Switching to Adobe Learning Manager

used to work with adobe pack and it is a very complete software
Naila
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Adobe Captivate Prime Review from Naila

Reviewed on 30/01/2020

I enjoy using and developing learning programs on Adobe Captivate.

I enjoy using and developing learning programs on Adobe Captivate.

Pros

I was very thrilled to see that
-Publish in various devices - tablets, mobile phones, desktop.
- Publish projects on devices that support HTML5 which are iPad and iPhone.
- 360 degree learning experience feature - VR images integration and augmented learning.
- Customizable overlay such as blurbs, audio content and quizes
- 2D and 3D view options
- SCORM compliant helps - it gives completion status, scoring and quiz results.
-

Cons

Concern:
Adobe Flash wis going to discontinue in December 2020. So we don't know what changes will be required to add in Adobe Captivate Prime after Adobe Flash is gone.

Ali
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best SCORM Training Creation Software

Reviewed on 20/04/2020

Very positive

Very positive

Pros

The software does everything you can imagine when it comes to creating SCORM training and testing it. It's cross software support with other Adobe products is a big plus point as well.

Cons

It has certain shortcomings when it comes to dealing with languages such as Arabic. It lacks support for languages and display issues for characters that are right to left. Plus there are language character related bugs that stop user from exporting training and make it go into an infinite loading loop.

Carolyne
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

TQR - Review

Reviewed on 27/04/2020

Overall I think it's a good program, there are a few things that are missing but overall we are...

Overall I think it's a good program, there are a few things that are missing but overall we are satisfied with the quality and usability.

Pros

It's easy to use. You're able to upload a wide range of documents to make it custom for learning.

Cons

There are some features that are missing that would benefit us... for example, setting a time limit on a course or building a quiz in the program rather than having to out source it. Ultimately, the more things you can host yourselves would be best in terms of ease of use as well as the ability to protect costs.

Alternatives Considered

Kajabi

Reasons for Choosing Adobe Learning Manager

It was difficult and confusing to use, the language of the program was different. Overall it lacked user friendly-ness.

Switched From

Kajabi

Reasons for Switching to Adobe Learning Manager

Much cheaper and easier to use.
Carlos
Overall rating
  • Industry: Restaurants
  • Company size: 1,001–5,000 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Captivate Review

Reviewed on 14/05/2020

I gave an opportunity to tired and experience with the product for 2nd time, but an e-learning that...

I gave an opportunity to tired and experience with the product for 2nd time, but an e-learning that will take me, with iSpring /Power point to create within less than one day, it took me almost a week and still working on it on the 2nd week.

This type of software at this modern age, must be much simpler to execute steps within the navigation and platform with all the technology available at this moment

Pros

The product has great features, but to much time consuming. Old fashion settings , using variables with something that should be automatized and much simpler.

Cons

Integration and actual navigation system.

Alternatives Considered

iSpring Suite

Reasons for Choosing Adobe Learning Manager

prior experience, great navigation system, and clean e-learning.

Switched From

iSpring Suite

Reasons for Switching to Adobe Learning Manager

price point, monthly membership.
Iain
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Frustrating system

Reviewed on 22/04/2020

Frustrating and I felt lost

Frustrating and I felt lost

Pros

It is very easy to integrate other Adobe products into the LMS

Cons

The 'How to do things' showed things differently to my experience. I attempted to follow the step by step but it was not doing what I wanted it to do.

Alternatives Considered

Learning Pool Platform, Docebo and TalentLMS

Reasons for Switching to Adobe Learning Manager

I haven't, I was assessing it to consider a new LMS for my organisation.
Mihaela
Overall rating
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Trial run of captivate prime

Reviewed on 18/09/2019

I am using Adobe Connect. I feel Adobe Connect does not offer me the tools for everything I need. I...

I am using Adobe Connect. I feel Adobe Connect does not offer me the tools for everything I need. I am looking for an alternative that I can use for my online classes.

Pros

Very easy to use and user friendly for both me and the students. I liked that I could use this product to post notes, video lectures and everything that I need into just one place

Cons

The only thing I did not like is the cost that is rather high

Alternatives Considered

Adobe Connect

Switched From

Adobe Connect

Reasons for Switching to Adobe Learning Manager

I wanted to choose Adobe Captivate Prime but my university does not subscribe to this product
ZAiN
ZAiN
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Established Brand, Polished Product.

Reviewed on 19/02/2023

Training at employees convenience, offline, online on any device.

Training at employees convenience, offline, online on any device.

Pros

Learning content is easily accessible, online, offline device independent.Easy integration into current CMS & LMS systemsWorks well in the Adobe ecosystem.

Cons

Can be a bit costly, however you get a quality product with an established ecosystem

Alternatives Considered

360Learning, LearnDash, LatitudeLearning and iSpring Learn

Switched From

LearnDash and Blackboard Learn
Michael
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review for Adobe Learning Manager

Reviewed on 01/03/2023

Pros

Adobe Learning Manager is a powerful and flexible learning management system with an intuitive interface and a wide range of features.

Cons

One potential drawback of Adobe Learning Manager is its cost. As a premium LMS, it may be more expensive than some of its competitors. Additionally, some users have reported that the platform can be slow and buggy, particularly when dealing with large amounts of data.

razakou
razakou
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

online training

Reviewed on 22/01/2023

Pros

the software '' Adobe learning Manager helped me to take online courses and did need have to move everytime.

Cons

the sofware works well but need to add more interessings students texts.

Nitin
Nitin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use LMS platform for startup and medium organisation to manage employee courses

Reviewed on 29/05/2022

Overall, captivate is a brilliant tool that helped me learn so many courses with fun. I don't have...

Overall, captivate is a brilliant tool that helped me learn so many courses with fun. I don't have to go somewhere else, I have found all my courses in one place. I would like to suggest some improvements in test attempts failures and due to application crashes. It's really easy tool with good UI for beginners or startups.

Pros

I have been introduced to this platform from my recent organization to learn new verticals. I loved their vast collection of courses and assessment mechanisms. Furthermore, I need to pass the test to show my understanding of the course. Until I get passed in that exam, I cannot attempt for other part of course.

Also, I liked the way the dashboard is arranged so that you can see a graphical view of your learning progress. I can also see leaderboard where other employees taking same courses.

Cons

Most of the time captivate crashes in between taking video courses, this frustrates me. I have even observed that if you're attempting a test and toll crashes then it consider as failed attempt.

I would like to have more than 3 attempts to pass an exam, or there should be some provisions regarding this.

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

IN Seach of tommorrows learning and development software - The Future Self Learning Workforce

Reviewed on 04/10/2019

The overall experience was really good. I tried to see whether a project program could be written...

The overall experience was really good. I tried to see whether a project program could be written to onboard the technology within a company or clients organisation Mainly step by step guidance and some ideas on adoption to ensure the program will be integrated within an organisation. Especially the current new employees joining companies who are used to contributions on digital platforms. Becomming subject matter experts in fields of their profession. I received a small content edittor which was easy to use and could create rapid content. It was easy to use. If the employee workforce will have the tools available to create content easily and have a system available it could support many areas of business. From product development and all the training content it might require. I hope this trend will coninue and see a system LMS as key within organisations investing in Onboarding , Allow Emplyees be well informed. But also more formal as in complaince and mandatory training requiremnts. Espessially now the governemnt has strickly created legislation for ocmpanies to provide learning and development to ensure future growth and organisations need to invest in development of their employees. No by default get expertiese outside your company first train or ensure you r current employees are enabled with LMS. Dimissial without a training or proven development program will not be tollerated by govenrment.

Pros

There are a lot of functionality I came across which supprised or liked during my short journey in Trial. From the challenges, Badges and points scorings to the social learning and the numerous integrations with content providers to have an uptodate curriculum. Also the features to create content for company employees to allow for a companies Mission Vision and core values being regularly distributed and compliance or code of conduct during onboaridng of new employees seemed easy to use and administer.

Cons

I had a excel file with dummy users - fake employees which I tried to upload. This was not such a success and the infomation available during this process was limited. e.g. error messages where limited and the descriptions on how to create and upload where not that extensive. Overal not a big issue but tricky to get right. For prodution I read there is various integrations options so this was one time.

Richard
Richard
Overall rating
  • Industry: Consumer Goods
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Improving

Reviewed on 11/01/2019

We offer outside contractor and visitor training to our clients. This platform has served us well.

We offer outside contractor and visitor training to our clients. This platform has served us well.

Pros

I understand the difficulty in creating a single LMS that will satisfy everyone. We all have very different needs. There is steady, albeit slow, improvement in functionality and features. The options to have different domains and the ability to share content between domains is a nice feature. Much easier to navigate and set up than other LMSs I have used. Customer support has been very responsive.

Cons

The requirement for an email address to log in. I serve a clientele that is not tech savvy and many do not have an email address(I know hard to believe in 2019, but true). You can use a fake email but then the ability to recover your password does not exist. The lack of password control by administrators can be problematic. My usage is external. Many people logging in from all over the country. If they have a password issue I can not help them. The placement of a cookie on your system every time you log in. If the learner does not use the "Sign Out" option and just closes the browser it makes it impossible for another to log in until that cookie is cleared. This is an issue with clients who use the same computer for many users.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Customer Training Tool

Reviewed on 18/09/2019

Overall, we are new users, but we are moving forward at a good pace with our project and Captivate...

Overall, we are new users, but we are moving forward at a good pace with our project and Captivate Prime has been fairly easy to set up. We are looking forward to expanding our use to internal employees and foresee a long relationship with Adobe!

Pros

There are several functions in Captivate Prime that have met the needs of our company. First of all, we needed to grant access to a course or group of courses to our customers based on a 12-month contract. The pricing structure and ability to purchase blocks of users on a 12-month schedule works perfectly for us. Also, we needed the ability to assign certain courses and certifications to specific customers. The Learning Plan feature is easy to use, contains just what the customer needs to complete, and we can set up an instance that coincides with their contract so that reminders are sent prior to the expiration date of the learning plan.

One final feature that really met our need is the mobile app for customers who will complete our training "on-the-go". We really like that the lessons will pick up where the learner left off and allow them the flexibility they need.

Cons

There are several things I have had to research extensively to understand and it seems like they online user guide could be much more detailed. I don't understand why I can't delete User Groups that I created during testing now that I don't need them any longer. Doesn't make much sense. One recommendation I have is to disable all emails/notifications as you begin and then go back and select those that you want. There are too many in my opinion and they are redundant. I want to respect our customer's time and inbox - too many emails can be off putting!

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

A great LMS

Reviewed on 19/08/2018

Adobe captivate is a robust and capable application that provides a ton of features and integration...

Adobe captivate is a robust and capable application that provides a ton of features and integration with other sources. When you first create an account, you have access to four different profiles, each providing you with a different set of features and tools. You can be an author, an administrator, a learner or an integration admin. This separation keeps things organized and less confusing. The UI is also very clean, intuitive and comfortable to navigate.
The learning experience is broken down to six different options: Job aid, learning programs, learning plans, certification, catalogs and courses. The courses are the most basic and include a list of all courses available. The learning program is for instances where a learner needs to learn a particular subject. A learning plan is designed for future learning in the event the learner has new developments requiring additional learning or training, like a promotion, the need to acquire a new skill and so on. The catalog is a comprehensive and organized place where all courses pertaining to a particular area of interest are grouped. The certification path is for gamification and for industries requiring it. Finally, the job aid option is accessible without the need to enroll in a course. The content can be documents or links to external content, but cannot be a learning module designed by an authoring tool.
The great thing about the Prime LMS is that it integrates with other learning platforms including Lynda and LinkedIn.

Pros

1. Covers various methods of course delivery
2. Integrates with external content providers.
3. Makes it easier to define a skill and provide content covering it.
4. Provides the user/admin with several views in the same tab, eliminating the need to have
to sign in on a different page to see the learner’s perspective
5. Great built in tutorials.
6. Many options to set up automatic emails upon the happening of an event, all organized
by categories

Cons

1. The service is a bit expensive as it is based on the number of users and does not include a flat fee for a set number as provided by other services
2. Cannot use interactive content for job aids

Sascha
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Its simple and it works

Reviewed on 07/03/2019

One of the best features of using captivate prime, is that you can get going with a fully fletched...

One of the best features of using captivate prime, is that you can get going with a fully fletched LMS within 24 hours - fully branded and organised! ...and the pricing model is fair compared to common competition.

Pros

Captivate Prime is an out-of-the-box LMS. It has all standard features needed for an effective and fun learning environment including gamification elements such as leaders boards, badges and general points. The interface is both, intuitive for the user and the administrator and can easily be customized to your personal preferences and access rights. The hosting of content is open to all types of SCORM compliant content, but also simple text files, graphics and videos. The structuring of programs can be done according to a single file system as well as clustered items in a program structure. One of the key performance tools is the mobile app provided. The app gives you the full spectrum of the desktop version, including an offline capability.

Cons

If you purchase this LMS via a volume license program (rather then buying a few licenses with credit card online), then it is recommended to find a local ADOBE certified dealer. The customer service team in (I believe ) India, is friendly, but very slow in the response and it takes several attempts to get things done. Therefore, using a local certified dealer and letting them deal with the headquarter, does not necessarily speed things up, but it does save you a lot of time.

CHRISTY
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good LMS choice

Reviewed on 11/01/2019

We are very happy with our decision on using Adobe Captivate Prime as our LMS. It has suited our...

We are very happy with our decision on using Adobe Captivate Prime as our LMS. It has suited our needs and it continues to have enhancements made to it. I have enjoyed working with the Adobe team, and they have been very helpful in multiple occasions. We have received very positive feedback from our learners on the easy of use of this product.

Pros

Adobe Captivate Prime is very easy to use. Our learners had no problem fully getting up to speed with how to use it. We enjoy the leaderboard as a way of being competitive with others. As an Admin, I feel like it is pretty straight forward with regards to adding courses, learning plans, and content. The reports feature is very good and continues to get enhancements made to it. All our courses work fine in the fluidic player with no issues. I like the dashboard and My Learning as a way for learners to view the status of their learning.

Cons

I have noticed a few bugs in the software that were reported. Some issues have been fixed and some are still outstanding. I would also prefer to have more control on when my self-paced courses expire. Currently there is a default expiration of six months for courses we want to keep available for longer. Since we have over 400 courses in the LMS, it will be a long process of re-publishing all the courses when they expire. The technical support availability could be a little better. I seem to mostly receive my communication from them in the afternoons (CST). Sometimes it would be nice to get a quicker response when there is an urgent issue.

Vince
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A decent product

Reviewed on 08/03/2019

Don't need to manage the LMS environment ourselves and is pretty easy to setup out of the box and...

Don't need to manage the LMS environment ourselves and is pretty easy to setup out of the box and bring over our existing courses over. SSO is important to us.

Pros

Product overall is fairly easy to use and overall looks visually appealing. It's easy to get it setup and running.

Customer service is good with helping solve problems when there is a solution.

Having APIs available is helpful as well as single-sign-on.

Cons

Fluid player isn't very good. Table of contents doesn't display or navigate well. Player controls are limiting and only good for videos, but not good for Adobe Captivate files where you have multiple slides. You need to create your own "advance to next slide" type buttons within your Captivate files as the player does not support it. Would be good to have the option to disable the native player.

Not having a payment module to sell courses. If there is a course purchase module added, would be important that it has many integrations however.

If you have a lot of courses listed, the "show more results" option is a bit hidden.

Reporting can be better as well.

Juergen
Overall rating
  • Industry: Machinery
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review from Makino

Reviewed on 11/03/2019

With the platform we are able to make training easy available for all our learner and helps to...

With the platform we are able to make training easy available for all our learner and helps to create a learning culture. We can share training between different global platform.

Pros

Easy to use and to understand. possibility to share contents with other platforms. Android and IOS app.
Everything starts with the skills approach. Possibility of different language for one content. No plug in necessary for the player. Reporting module.
Possibility to work with the different roles. unlimited storage space.
Support is doing well.

Cons

Learning calendar is not working well and don't give a good overview about all classroom training planned.
Migration of skills or other things to complicate. No calendar about the utilization of all instructor available .
Calculation of the effectiveness should be different in case L3 feedback is disabled since the L3 feedback does not make sense for the most of short online courses. In the view of the courses as a admin or Author we need filter to separate classroom training from online and courses shared to you or shared to others.

Alisa
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Good product, except for the customer support

Reviewed on 05/02/2020

Pros

Simple and clean look, the main features work well, overall good feeling about the product.

Cons

Everything is great until you face a problem. Then you will struggle with the customer support, which is all outsourced and responds to emails after two days at best. After it does, if you had a simple problem, it will be solved. If it's not that common, you will struggle for weeks until someone figures out what was wrong.

The second thing is their certifications. You can't upload your own certificate through your admin profile. You need to contact support over and over and they will ask you to create a template in HTML, and then it will not work for no reason, and you can't test and fix it yourself. Seems like this feature just doesn't work, and you can't provide your learners with a printable certificate, only a badge in their profile.

External groups are completely separated from the internal ones, so it's much easier to use the system for your employees than for your customers.

Alternatives Considered

BRIDGE

Reasons for Choosing Adobe Learning Manager

Outdated look, limited reporting feature.

Switched From

Accord LMS

Reasons for Switching to Adobe Learning Manager

Pushy selling strategy of Bridge.
Mercury
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A Very Practical LMS

Reviewed on 15/01/2019

My overall experience with Adobe Captivate Prime was exceptional, that is in the case of developing...

My overall experience with Adobe Captivate Prime was exceptional, that is in the case of developing and publishing courses. My challenge was trying to provide adult learners with a nontraditional approach via online/hybrid that would most effectively increase their attention and learning.

Pros

After exploring a number of LMS's, I found that Adobe Captivate Prime was very practical. If you so happen to be using Adobe Captivate you'll find it very easy to publish your work. In addition, the tabs are clearly identified with all of the functions clearly presentable. Moreover, the LMS was fairly easy to use especially considering the accessible help prompts and tutorials.

Cons

While I loved the flow and crystal layout, I found it to be too boxed in for the clients I was trying to reach. In other words, I needed a bit more engagement and interactivity beyond the software; I desired to engage my trainees in collaborating beyond simple discussion boards and games. I wanted to provide real life experiences that incorporated social media outside of the software. So, while I loved the simplicity and structure, I desired professional coaches and mentors to supplement my trainees with real time experiences.

James
James
Overall rating
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

For the expert!

Reviewed on 16/01/2019

This tool is one of the more complex authoring tools and takes a lot longer to master than other...

This tool is one of the more complex authoring tools and takes a lot longer to master than other tools. However the Accessability features make it a must for all users.

Pros

So many features.
The responsive nature within publish.
Accessability features for disabled.
Screen recording and mp4 publish output.

Cons

Lack of building up layers.
Not the easiest tool to pick up and just develop with.