Dayforce HCM Reviews

Dayforce HCM

4.3 (1,033)
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The all-in-one HCM software to empower your workforce

Overall rating

4.3 /5
(1,033)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support
3.8/5

87%
recommended this app
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1033 Reviews

Enrique
Enrique
Overall rating
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Super powerful HRIS, but difficult to implement and maintain

Reviewed on 04/10/2023

Pros

Dayforce does everything we need it to do: payroll, tax calculations, workforce management, time and attendance, document management. It's an incredibly powerful platform for managing and serving our employee population, and integrates well with other software platforms and applications including ERPs.

Cons

The implementation process required a level of resource commitment (both financial and personnel) that we weren't prepared for, so the timeline from kick-off to go-live had to be extended several times. The implementation ended up costing double what was budgeted, and took six more months than expected.

Alternatives Considered

Paycom, ADP Workforce Now, Paychex Flex, Workday HCM and Paycor

Reasons for Switching to Dayforce HCM

Combination of cost and projected implementation schedule
Michelle
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dayforce Review :)

Reviewed on 21/11/2024

My overall experience the past few years using Dayforce has been steady, I have had issues...

My overall experience the past few years using Dayforce has been steady, I have had issues uploading my Schedules into my Phone Calendar in the past, but Dayforce makes this really easy.

Pros

Dayforce is very reliable and it updates on time. I love all the information I have access to through Dayforce as well.

Cons

There is nothing I dislike about Dayforce.

Katie
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good All-in-one, Recruiting Module Has Room to Improve

Reviewed on 27/09/2024

Pros

All in one application from recruiting to onboarding to payroll. Allows us to streamline processes.

Cons

Severe limitations to the recruiting feature.

Chrissi
Overall rating
  • Industry: Package/Freight Delivery
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Thumbs Up from Payroll

Reviewed on 24/10/2024

Over the years it is better and better - as Dayforce has grown their ability to service the...

Over the years it is better and better - as Dayforce has grown their ability to service the customer has grown

Pros

The customer service is outstanding- the ability to pick up the phone and get immediate response to a problem is appreciated

Cons

The Tax responses are delayed - takes too long for amendments and responses to advices unless escalated

Alternatives Considered

ADP Workforce Now

Reasons for Switching to Dayforce HCM

Experience with the company over the years and how Ceridian handled the Mandalay Bay tragedy cemented my dedication. [sensitive content hidden] showed great compassion to us and the city of Las Vegas.
Sarah
Overall rating
  • Industry: Facilities Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great tool!

Reviewed on 16/12/2024

A game-changer in HCM software, especially for time and payroll management.

A game-changer in HCM software, especially for time and payroll management.

Pros

One-stop place to access employee pay information.

Cons

The app freezes up or doesn't work properly at least 1-2 times a month.

Wyatt
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Dayforce Review

Reviewed on 18/12/2024

Pros

User friendly - generally our processes integrate well with the functionality available

Cons

Some things that should be free are billable, such as using a standard system generated form and not having access to edit it without paying

Quinn
Overall rating
  • Industry: Accounting
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review of Dayforce HCM

Reviewed on 18/12/2024

My overall experience with Dayforce HCM has been good for the most part.

My overall experience with Dayforce HCM has been good for the most part.

Pros

I liked most about Dayforce HCM the ability to pay people on time and accurately.

Cons

The thing I like least about Dayforce HCM is how often it errors out and kicks me from the application.

anna
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Discover what Dayforce has to offer!

Reviewed on 19/12/2024

Dayforce is necessary for our workplace to hold our staff information. The support team is always...

Dayforce is necessary for our workplace to hold our staff information. The support team is always available and very knowledgeable to assist!

Pros

organizes staff information
layout is easy to use
staff can access new policies & procedures
lots of informative webinars with lots of information to share.

Cons

having enough time to use it to its full potential! :)

Haleigh
Overall rating
  • Industry: Veterinary
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Dayforce review

Reviewed on 02/01/2025

Pros

How quickly it shows upcoming paychecks and the ability to deposit them early

Cons

Some of the navigation on the app is a little confusing - like finding PTO info

Ivette
Overall rating
  • Industry: Restaurants
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

HR Perspective

Reviewed on 18/12/2024

Pros

Reports -its a love hate thing but the best

Cons

Small adjustments cause issues especially with EDI files

Danielle
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great System, but only as good as the effort you put in.

Reviewed on 06/11/2024

I like the system a lot, but it is so extensive that it's impossible for any super user to really...

I like the system a lot, but it is so extensive that it's impossible for any super user to really understand all of the granular functionality/configuration.

Pros

Flexibility and constant innovation. The software is intuitive but does need IT/Financial Analyst support to really have it set up well.

Cons

Some things that should be included in the software (basic reports) require that you pay for customization. Not a big fan of the transition from implementation to support. The hand off is very abrupt.

Marley
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Dayforce Rocks!

Reviewed on 19/09/2024

Pros

The ease of use. The robust system capabilities.

Cons

When there are latency issues, it become difficult to be efficient.

Becky
Becky
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Optimizing human capital management with Dayforce

Reviewed on 20/11/2023

My experience with Dayforce HCM has been positive. It has improved the efficiency and effectiveness...

My experience with Dayforce HCM has been positive. It has improved the efficiency and effectiveness of our HR procedures by cutting down on manual work. The centralized design of the platform improves HR's ability to work with staff.

Pros

Dayforce HCM is an all-inclusive system that does an excellent job of integrating different HR processes. Payroll, time and attendance, benefits administration, and labor management are all efficiently managed by the centralized system.

Cons

The system is powerful, but it takes some time to get it up and running for the first time. The implementation time might be cut in half with better onboarding materials.

Jennifer
Overall rating
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Dayforce Review

Reviewed on 10/09/2024

It's been ok. It does what it needs to do.

It's been ok. It does what it needs to do.

Pros

The ACA reporting and benefits management.

Cons

Not very user friendly on the employee side.

Verified Reviewer
Overall rating
  • Industry: Packaging & Containers
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good product with a promising future.

Reviewed on 03/09/2024

Overall positive experience with Dayforce. The platform allows us to configure changes as needed...

Overall positive experience with Dayforce. The platform allows us to configure changes as needed without the ability to rely on Dayforce support. Dayforce Tax could use some improvement.

Pros

The ability to configure changes within the application for our organization.

Cons

Dayforce Tax Services does a poor job of partnering with clients. The system does not naturally respect tax jurisdiction reciprocity rules.

Christin
Christin
Overall rating
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Dayforce Live customer since 2014

Reviewed on 09/09/2024

Having 3 countries live is hard but I wish we could do more for the simple items. For example, ROE...

Having 3 countries live is hard but I wish we could do more for the simple items. For example, ROE in Canada, mainstream it instead of putting it in Payroll only.

Pros

The live payroll information. Being able to see a moment in time pay check. No wait needed.

Cons

The color, it's all white and it gets a little to bright. We need an option to switch to dark mode.

Tina
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Dayforce Review

Reviewed on 10/04/2024

Pros

Dayforce has many great features. The HUB is a great new additional in the last 2 years. It provides a great place to house important information easily. Onboarding is really nice and streamlined. It is easy to navigate and set up. If you have the Onboarding HUB, visibly it provides a new start to the candidate experience. I have worked with the Performance and Compensation module the last 3 years and it has a lot of neat functionality and pretty easy to navigate.

Cons

Dayforce is very technical. It is nice to know you can build customize forms but not coming from an IT background, trying to learn SQL has been a challenge. There are a lot of nice reports but it is very challenging to set up certain reports utilizing custom fields. Dayforce is constantly enhancing their products but continually to have to pay for each new enhancement the majority of the time is challenging especially coming from a Non-Profit world when we already utilize most of the system.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review of Dayforce

Reviewed on 17/10/2024

it has been great! I have enjoyed getting to learn about the program and it's abilities.

it has been great! I have enjoyed getting to learn about the program and it's abilities.

Pros

Seamless transition between recruiting to hiring to onboarding to scheduling to payroll. It all works well together.

Cons

Dayforce has some limitations for our company but there is always the ability to make suggestions for improvement.

Lucy
Overall rating
  • Industry: Cosmetics
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All in one dashboard,get to experience the best with Dayforce HCM, it's the best.

Reviewed on 04/03/2024

Working is much easier and fun.Its performance sparkled our work and we can see it's reflection on...

Working is much easier and fun.Its performance sparkled our work and we can see it's reflection on our sales. We are glad to say that we are working with the best.

Pros

It's reliability and the ease of use made it the number one choice for us . payroll,tracking, onboarding all in one dashboard no more struggles.They have a jubilant spirit of customer service,they are always willing to go for extra miles to sustain their users needs.

Cons

No major challenges working with this incredible software.

Cynthia
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Top HRCM System

Reviewed on 24/10/2024

Happy customer. Once you learn how to use the system the things you can do are endless. Custom...

Happy customer. Once you learn how to use the system the things you can do are endless. Custom reporting and form workflows has been a big help this year.

Pros

Workflows and HR management system is one of the best I've used.

Cons

Support can take a bit of time. Experience level of reps varies widely.

krystal
Overall rating
  • Industry: Utilities
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Dayforce, make sure you have the right partner

Reviewed on 06/09/2024

Love it for payroll but hate updating things.

Love it for payroll but hate updating things.

Pros

I love the possibilities of Dayforce. If you have the right partner, you can literally have it do whatever you want.

Cons

I dislike the way our system was built from implementation. It's basically a spiderweb behind the scenes.

Chris
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent Overall Product

Reviewed on 11/07/2024

Pros

Dayforce is an entirely capable product with excellent module flexibility and capability. Dayforce also gives the user ownership and control to customize the product as they prefer for their organization.

Cons

The recruiting module could use some overall improvement.

Mitch
Overall rating
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good reporting elements

Reviewed on 23/10/2024

Overall, Dayforce was a highly efficient tool for tracking and analyzing workforce data. It...

Overall, Dayforce was a highly efficient tool for tracking and analyzing workforce data. It effectively managed various aspects of staff attendance and shift organisation, contributing to a smoother reporting process.

Pros

What I liked most about Dayforce was its ability to streamline attendance tracking and provide detailed reports on staffing metrics. It made monitoring punctuality and shift patterns straightforward, improving overall workforce management. The role I held when using Dayforce was using the data for a reporting perspective and I found it easy and simple.

Cons

The thing I liked least about Dayforce was the interface. It sometimes felt a bit cluttered, requiring extra steps to access certain data points, which could slow down the reporting process.

Mary
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Six Years with Dayforce

Reviewed on 14/10/2023

Pros

The routine basics of setting up payroll including any adjustments for each pay period works smoothly. The audit features in the system highlight issues that should be looked at more closely before committing the pay. I like the export feature within the payroll process and use it to complete most analyses needed.

Cons

Other than standard reports, I feel that creating specialized reports has too many complications. I also think that adding/editing the General Ledger setup is too complex.

Danielle
Overall rating
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dayforce Partner Review

Reviewed on 06/11/2024

My overall experience with Dayforce has been amazing. I've worked in Dayforce now over 7 years and...

My overall experience with Dayforce has been amazing. I've worked in Dayforce now over 7 years and it truly is a wonderful platform.

Pros

One centralized platform with real time updates.

Cons

Advanced Reporting and Export definitions.