Dayforce HCM Reviews

We use Dayforce to look at our earnings paystub, access W2s, and update State/Federal tax forms. The interface works well on the desktop.

The interface does not work well for mobile. The screen doesn't update based on mobile settings so if I wanted to update my Federal withholdings on my phone, I have to do a bit of screen dancing to enter my info and submit. The page doesn't ready well at all.

It’s cloud based so it can be accessed from anywhere.

The reporting, however ax compliance, & customer service is something that needs help. The response to issues (always an issue somewhere) is not communicated. They just tell you it’s fixed. It’s difficult to deal with people in another country that don’t understand our laws.

I love how customizable it is. The product has allowed us to remove other systems,again, allowing us to centralize our day to day work systems.

I do not have a least or unfavorable comment about Dayforce

We are able to report on all our North America companies in one place.

The implementation process was too manual and confusing. Though we are able to be very custom with the system, you must have an IT background to be able to do so or else you have to submit for billable services with Ceridian.

Having everything in one place makes moving applicants through the process so much better.

Having emails we send get stuck in spam.

I have been using Dayforce for about four years and I have experience with WFM, Payroll, Recruiting, People, Onboarding, and Benefits. It is a great one -stop solution for all your HR needs. It is easy to use and we have received great feedback on all modules.

I do wish support was faster at responding. Sometimes it can take a few months to process file changes.

Payroll Module, I can see all data and errors before I commit payroll. We have extremely clean payrolls because of this.

Once a Manager authorized timesheet entries, it doesn’t lock those entries so employees can still make edits after their manager authorizes.

I like most the ease of use, the ability to run a quick payroll, and how all parts of the system can work together (timesheets/payroll/HR system)

What I like least about Ceridian is the complexity of some of the reporting and side features, I feel like they make things more challenging than what the system actually is.

Dayforce is a great platform for many HR related purposes. You can track/assign employee hours and shifts, monitor and approve time off requests, and calculate payroll. In addition, it allows employees to monitor/track their benefits, retrieve pay sheets, change direct deposit information and more.

Compared to other software that is payroll only, Dayforce is a little clunky. It takes too many clicks to do simple things like adjusting time clocks, approving payroll, and using it as both a team manager AND an employee. Certain features, such as a manager adding a time off request for an employee, requires Silverlight, so we can only do that with Internet Explorer and no other browser.

One of Dayforce's strongest points is its ability to automatically calculate payroll. Payroll has been greatly simplified and accelerated by this new functionality. On top of that, they provide a holistic HR solution covering everything from applicant tracking to benefits administration.

Ceridian Dayforce's customer care is the worst part of the product. They are continually working to make improvements, but frontline employees typically lack the expertise required to provide prompt, effective assistance to more advanced users.

Dayforce HCM was one of the only products that could put our Global Payroll onto one platform. We consolidated 5 separate systems into 1 system and it has been amazing. They offer so many different modules we no longer needed anything else.

It is a fairly complex system that takes a lot of time to learn. Implementation was very complicated and can be overwhelming.

EVERYTHING!!!!! I love how simple it is to use, straight-forward, I so rarely have to call for issues and when I do need customer support they have all the answers quickly and efficiently.

Nothing I absolutely love this software for Payroll.

I worked with Dayforce from Ceridian for over 2 years. It was difficult to implement it but what is good with this system is how EVERYTHING is centralized, employee information, payroll, timesheet, time off request, onboarding, etc. This is GREAT, it saves time. They do have FEW but VERY competent technical support specialist that we can rely on but unfortunately, not all of them are able to support you properly.

The problems with Dayforce are that EVERYTIME you want to do a modification (vacation calculation per example) it cost you money. Every time they do a modification based on what you asked, it will impact something else (since everything is centralized) and most of the time, their customer support team are not specialized enough to know what changes impacts what. It is VERY painful working with their team sometimes as a problem solved creates another issue where most of the time you still need to pay extra money to solve it.

Dayforce HCM (DF) is a great product for payroll, which is the company's core offering. They have incorporated other HRIS modules into DF, some of which work extremely well. Dayforce does a great job of using only one employee record for everything, so there are no internal interfaces, and all changes are made real time. The company keeps up to date on all regulatory changes, and is quick to roll out updates and fixes to the software, which are seamless because they happen in the cloud. Works great for both our US and Canadian populations.

Dayforce does not process payroll in Mexico, so we cannot use it for the sole solution in North America. The reporting on data is sometimes difficult; the tool is pretty robust, but some common-sense reports are almost impossible to build, due to the cumbersome process of linking data fields together. This is getting better, but still lacking. Support response times are usually timely, but support personnel are not always knowledgeable enough to fix the issue right away. Any extra work on the product is always billable, and never cheap. Due to the design of the product, any changes to the company's organizational structure will almost certainly result in a long, expensive project to update the product.