--- description: Learn more about FluentStream. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FluentStream Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [FluentStream](/software/103301/fluentstream) # FluentStream Canonical: https://www.getapp.com.au/software/103301/fluentstream Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/103301/fluentstream?page=2) > Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration tools, analytics, mobile apps, and more. Tried FluentStream and loved it? Let us know\! > > Verdict: Rated **4.6/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of FluentStream Cloud Calling: Make and receive calls from anywhere, anytime, with crystal-clear voice quality and seamless integration. Intuitive Tools: Effortlessly monitor and transfer calls with the Live Manager's drag-and-drop interface. Customize your phone system for a tailored experience. Analytics: Gain valuable insights with detailed reports on interaction history, response times, and individual stats. Optimize customer interactions and improve team productivity. Mobile Connectivity: Stay connected on the go with the FluentStream mobile app for Android and iOS. Never miss important conversations or messages. Advanced Sales Features: Supercharge your sales team with Voicemail Drop, Salesforce Integration, and Returned Call Routing. Optimize outreach efforts and streamline the sales process. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 71 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: FluentStream Technologies - **Location**: Denver, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: USD 20.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Four pricing tiers to meet the needs of your business. Unlimited calls to the US and Canada with first-class quality and guaranteed reliability. With 99.99% uptime, you always have direct access to our expert online knowledge base and US-based customer support team. Opt to customize your business phone system by adding individual features “A-La-Carte” to whichever plan you select. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI Copilot - Alerts/Escalation - Archiving & Retention - Automatic Call Distribution - Blended Call Center - By-Extension Reporting - CRM - Call Center Management - Call Duration - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Routing - Call Scripting - Call Tagging - Call Tracking Metrics - Call Transcription - Call Transfer - Call Volume ## Integrations (2 total) - CRM - Microsoft Teams ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.getapp.com.au/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.com.au/directory/107/voip/software) - [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software) - [Call Accounting Software](https://www.getapp.com.au/directory/274/call-accounting/software) - [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software) - [IVR Software](https://www.getapp.com.au/directory/289/ivr/software) ## Alternatives 1. [Nextiva](https://www.getapp.com.au/software/91289/nextiva) — 4.6/5 (914 reviews) 2. [VoIP.ms](https://www.getapp.com.au/software/2035391/voip-ms) — 4.8/5 (697 reviews) 3. [Microsoft Teams](https://www.getapp.com.au/software/105615/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Zoom Workplace](https://www.getapp.com.au/software/111633/zoom) — 4.6/5 (14526 reviews) 5. [3CX](https://www.getapp.com.au/software/103409/3cx) — 4.4/5 (465 reviews) ## Reviews ### "A FluentStream Review from One Very Satisfied Customer" — 5.0/5 > **Emil** | *6 February 2019* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: FluentStream Technologies has proven to be a net positive for our business. Numerous features that are available at reasonable cost are but one of the positives about this company. The very user-friendly web interface is also a great and valuable tool. We have found this provider and their product to be highly reliable and their staff to be ever courteous, professional, and consistently responsive to our inquiries and needs. At those very infrequent times when technology evidences a hiccup, the service personnel are right there and stay with you until any issue is resolved. Their caring is palpable. Fluent Stream has greatly exceeded our expectations for customer service. Six years onboard with them attests to our ongoing great satisfaction. > > **Cons**: There really isn't anything negative that I can say about this product. > > FluentStream Technologies provides us with an awesome product and company management that evidences a true caring response to their client…in business, as elsewhere, it doesn’t’ get any better than this. ----- ### "Customer service at its best\!\!" — 5.0/5 > **Sandra** | *9 August 2019* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Like all technology there are kinks and issues that happen, but, if you have a strong customer support system then the few issues you have never become big headaches. Every single customer service representative or support technician has always been very easy to work with, and always listened to me before trying to solve the problem; then explain to you how to fix the issue in language that a non technical person can understand. They were with us from the very beginning setting up our phone system, and continue to make us feel like we are as important as any customer when we call for assistance. I would highly recommend Fluentstream for your internet telephone needs\!\!\! > > **Cons**: This software has met our needs, I can't think of anything that I do not like. ----- ### "Adequate VOIP for small business." — 3.0/5 > **Timothy** | *5 April 2019* | Retail | Recommendation rating: 7.0/10 > > **Pros**: FluentStream offers all the features you would expect from any competent VOIP host. Support is easy to reach via phone and they are very helpful > > **Cons**: Their system has quite a few "bugs". When you contact support, they often will acknowledge the bug and will have to provide a "workaround". I wish their system would just work as intended rather than having to resort to temporary workarounds to get the functionality needed. ----- ### "Best Phone System I have ever used." — 5.0/5 > **Nate** | *12 August 2019* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Functionality, ease of use, and most of all the support staff that comes with it. > > **Cons**: Sometimes the phones don't update as fast as they should. > > We switched from another phone system that we had nothing but problems with. With Fluentstream we had an EXTREMELY easy implementation and they have solved every issue we had with our previous phone system. The system is fully adaptable to all of our needs and has way more features than we could even use. And if we do have a question, or an issue it is handled immediately by support team. Couldn't be happier ----- ### "Excellent Service and Features" — 5.0/5 > **John** | *9 August 2019* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I primarily like the customization that is available, from automated answering messages to call routing, and call recording. I regularly use the app on my phone to make and receive calls while away from my desk. The sound quality is excellent. Customer service is excellent, starting with chat service that promptly fixes any problems that occur. > > **Cons**: I sometimes have trouble remembering how to use some of the less common features, but their customer service chat quickly walks me through the forgotten steps. > > FluentStream helps my employees provide better quality of service than they were able to provide with our old PBX system. This has been a total win for our company and for our clients. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/103301/fluentstream?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/103301/fluentstream) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data