---
description: Learn more about Ring.io. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ring.io Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Ring.io](/software/102731/ringio)

# Ring.io

Canonical: https://www.getapp.com.au/software/102731/ringio

Page: 1 / 2\
Next: [Next page](https://www.getapp.com.au/software/102731/ringio?page=2)

> Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support
> 
> Verdict: Rated **4.1/5** by 19 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Ring.io

Accelerate sales by increasing the amount of team calls, enabling reps to blaze through lead lists with power dialing and improved connection rates.

Automate call logging and recording from within an existing CRM, customizing data collection to better analyze successful call conversion.

Listen in and monitor live calls when coaching reps on best practice, building up a library archive of notable calls for training reference.

View extensive analytics plotted via easy to interpret pie charts and bar graphs, offering real-time insights on call performance and outcomes.

Create new leads from calls, route calls instantly and manage call queues efficiently to provide satisfactory customer support experiences.

Ringio integrates natively with Salesforce to ease setup, add instant dialing, log call data and handle inbound/outbound calls more intelligently.

Zoho Click-to-Call integration allows Ringio to seamlessly connect sales reps to any lead, account or contact, logging calls with links to recordings.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 19 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ring.io

## Commercial Context

- **Starting Price**: USD 69.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pipedrive, Zoho CRM, Zendesk: $69 per user, per month
HubSpot: $89 per user, per month
Salesforce: $109 per user, per month

For the detailed pricing go to https://www.ring.io/pricing/ 
Free consultation available on request at https://www.ring.io/contact/
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring

## Integrations (5 total)

- HubSpot CRM
- Pipedrive
- Salesforce Sales Cloud
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [VoIP Software](https://www.getapp.com.au/directory/107/voip/software)

## Related Categories

- [VoIP Software](https://www.getapp.com.au/directory/107/voip/software)
- [Predictive Dialer Software](https://www.getapp.com.au/directory/849/predictive-dialer/software)
- [Telephony Software](https://www.getapp.com.au/directory/294/telephony/software)
- [Inside Sales Software](https://www.getapp.com.au/directory/761/inside-sales/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)

## Alternatives

1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (984 reviews)
3. [Five9](https://www.getapp.com.au/software/91276/five9) — 4.2/5 (481 reviews)
4. [Ricochet360](https://www.getapp.com.au/software/127955/ricochet) — 4.8/5 (82 reviews)
5. [PhoneBurner](https://www.getapp.com.au/software/102341/phoneburner) — 4.8/5 (176 reviews)

## Reviews

### "This works well if you work from home" — 4.0/5

> **Lauren** | *26 July 2022* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: I appreciate that the web phone is easy to use. I like that I can click on phone numbers and have it automatically dial instead of individually typing numbers. I also like that we are able to record calls to reference previous conversations as needed. I also like that we are easily able to transfer calls to coworkers.
> 
> **Cons**: Sometimes I have to close the extension and reopen the extension to answer or hang up a call. It's like the buttons just don't work sometimes while you're on the line and that can be frustrating.
> 
> This is a great service that allows everyone to work from home. It prevents us from using personal phones or having to get work phones. There are some issues with the phone freezing and not allowing you to push buttons but overall, the product does what it says it will do.

-----

### "Ring.Io is great\!" — 5.0/5

> **Nic** | *2 August 2022* | Food Production | Recommendation rating: 8.0/10
> 
> **Pros**: It integrates with our CRM, Zoho. Not a lot of companies did that and this was critical. Honestly, the voicemail drop has been the most amazing part of this software.
> 
> **Cons**: Occasionally, the system will send calls to the wrong people in the wrong order, but this is rare.

-----

### "Ringio use in Call Center" — 3.0/5

> **Karen** | *21 July 2022* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use and great customer support.  Call tracking is vital to our metrics.
> 
> **Cons**: The text box is way too small.  I need to see if any corrections need to be made without alot of scrolling.  Im afraid I will accidentally hit send before proofreading.
> 
> Glitches happen often but customer support is superior.

-----

### "Ringio Review" — 4.0/5

> **Rhonda Deloge** | *7 July 2022* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: Being able to use local numbers for calling. Tracking talk time to know which callers need more training keeping people on the phone.  It's an easy platform to use and train on.
> 
> **Cons**: Really need to be able to use the texting from the same phone number that is set up to call from. When you talk to someone from one number and have to text them from another number it gets questioned. I have one caller managing 4 phone numbers to call for 4 markets simultaneously. Being locked into using one number to text from and it can only match one city is an issue. I'm searching for texting companies that can support texting from local numbers and assigning multiple text numbers to one caller.
> 
> Overall we have had a great experience. There have been occasional downtime disruptions but they typically seem to get fixed within 24 hours.  Sometimes we aren't able to get a phone number for certain areas.

-----

### "Ring.io for our Call Center" — 5.0/5

> **Rod** | *21 February 2019* | Recommendation rating: 10.0/10
> 
> **Pros**: In 2013 my company was in search for an IP phone system that would allow us to scale for growth, save money, track our calls and production, allow us to hire globally, and also have great support and technical abilities. We research 5 companies and found Ring.io to be the best and most innovative software for our 24/7 call center team. We needed redundancy and they have it. Fast forward, I sold that company  2 years ago with 50 plus employees and Ring.io saved us thousands of dollars, sometimes monthly. The API integration was extremely easy with our CRM and all calls were attached to the correct client contact files so we could check orders in case of a dispute. Given my experience with Ring.io in the past, when i started my new company and knew that I needed simple integration and high scalability I made to call to \[SENSITIVE CONTENT HIDDEN\]. Now currently we are suing their SMS(text) system integrated with ZOHO CRM and it is a life saver for us. As we scale in 2019 we have set the foundation to take orders globally and manage the orders with Ring.io and our in house software. As a long time entrepreneur and someone with 20 years of technology, telephony and global networking experience, Ring.io is my choice.
> 
> **Cons**: I would to see a mobile application for this wonderful product. Its already so easy to use, an app would just make it easier for my agents.
> 
> \[SENSITIVE CONTENT HIDDEN\] and his team are very responsive, fun to work with and overall superior at customer service.

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.com.au/software/102731/ringio?page=2)

## Links

- [View on GetApp](https://www.getapp.com.au/software/102731/ringio)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/ringio/> |
| en-AE | <https://www.getapp.ae/software/102731/ringio> |
| en-AU | <https://www.getapp.com.au/software/102731/ringio> |
| en-CA | <https://www.getapp.ca/software/102731/ringio> |
| en-GB | <https://www.getapp.co.uk/software/102731/ringio> |
| en-IE | <https://www.getapp.ie/software/102731/ringio> |
| en-NZ | <https://www.getapp.co.nz/software/102731/ringio> |
| en-SG | <https://www.getapp.sg/software/102731/ringio> |
| en-ZA | <https://www.getapp.za.com/software/102731/ringio> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Ring.io","description":"Ringio is a CRM integrated calling platform designed to support sales teams and reps. Fitting seamlessly into Salesforce and Zoho environments, Ringio adds click-to call dialer functionality, optimized for speed and connection reliability – useful for blazing through lead lists and accelerating productivity. Aside from boosting outbound call volumes, inbound calls can also be more intelligently routed to raise lead conversion rates and improve a customer support experience. Link calls to pre-collected CRM-stored caller data to better acknowledge their needs, while diverting conversations to teams best skilled to assist. Set automated greetings, place callers in queues more efficiently and route to agents customers have spoken to previously.\n\nCustomer service teams can also raise and access shared notes, initiate group voicemail and receive pop-up alerts detailing past interaction histories. Analytics and reporting features can then be viewed to gain real-time insights into call performance, outcomes and general customer satisfaction levels. What’s more, Ringio assists with training initiatives to improve that data with automated call logging and recording features. Conversations can be reviewed live or in hindsight when monitoring and subsequently coaching reps on best practice techniques.\n\nBesides native Open CTI integration with Salesforce and Zoho, Ringio will similarly reside within an existing phone system or replace it entirely. Use IP phone, desktop and mobile or combinations of all, with companion Ringio Mobile app for iOS and Android allowing instant smartphone access to office phone systems while on the move.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d6babab9-cad8-4406-befd-65eba5149637.png","url":"https://www.getapp.com.au/software/102731/ringio","@id":"https://www.getapp.com.au/software/102731/ringio#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":19},"offers":{"price":"69","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.com.au/software/102731/ringio#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Ring.io","position":3,"item":"/software/102731/ringio","@type":"ListItem"}]}]}
</script>