--- description: Learn more about ReviewTrackers. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ReviewTrackers Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [ReviewTrackers](/software/102475/reviewtrackers) # ReviewTrackers Canonical: https://www.getapp.com.au/software/102475/reviewtrackers Page: 1 / 8\ Next: [Next page](https://www.getapp.com.au/software/102475/reviewtrackers?page=2) > Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights > > Verdict: Rated **4.7/5** by 172 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ReviewTrackers Measure and optimize the customer experience: Consolidate reviews and customer feedback from all the sites and channels you care about — in one easy-to-use dashboard. Analyze your performance: Cut your review and feedback data on the fly with ReviewTrackers’ powerful analytics and reporting engine. Collect customer feedback and generate new reviews: Activate Promoters and recover Detractors with the easy-to-use Feedback and Review Request tool. Unlock actionable customer insights: Dive into the entire anatomy of feedback, analyze sentiment data, and discover high-impact customer trends and issues with Trending Topics, a cutting-edge text analytics and sentiment analysis tool with easy-to-use word cloud visualizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 172 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: InMoment ## Commercial Context - **Starting Price**: USD 89.00 - **Pricing model**: Usage Based - **Pricing Details**: Get a demo of ReviewTrackers and try their platform to see how your brand can improve customer acquisition and retention strategies in just 30 days. No credit card required for the trial. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 154 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Benchmarking - Brand Tracking - CRM - CSAT Survey Structure - Campaign Analytics - Campaign Management - Commenting/Notes - Communication Management - Competitive Analysis - Complaint Monitoring - Content Library - Customer Data Management - Customer Engagement - Customer Experience Management ## Integrations (7 total) - Brandwatch - Google My Business Review Manager - Hootsuite - OpenTable - Tableau - Talkwalker - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software) ## Related Categories - [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software) - [Reputation Management Software](https://www.getapp.com.au/directory/873/reputation-management/software) - [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software) - [Customer Retention Software](https://www.getapp.com.au/directory/3876/customer-retention/software) - [Social Listening Tools](https://www.getapp.com.au/directory/3833/social-listening-tools/software) ## Alternatives 1. [GiveMe5.ai](https://www.getapp.com.au/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 2. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1202 reviews) 3. [TrueReview](https://www.getapp.com.au/software/2043135/truereview) — 5.0/5 (150 reviews) 4. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (702 reviews) 5. [Swell](https://www.getapp.com.au/software/118523/swell-cx) — 4.6/5 (355 reviews) ## Reviews ### "Great Product, Lots of Functionality" — 5.0/5 > **Jeff** | *21 March 2018* | Recommendation rating: 9.0/10 > > **Pros**: Allows our restaurant to easily track customer reviews from numerous online review sites. We're able to see a quick summary/overview of our current standings on all of the most important platforms as well. > > **Cons**: Little pricy for us compared to some of the other similar services. However, Review Trackers integrate with quite a few more platforms than some of the other services I've used. ----- ### "ReviewTrackers Review" — 5.0/5 > **Liezel** | *26 November 2024* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: What I like most about ReviewTrackers is you can easily search for reviews/feedback based on timeline/date range. It’s also user-friendly\! > > **Cons**: So far, there’s nothing I like least about ReviewTrackers because we are still using it at the moment. > > The overall experience with ReviewTrackers is very good\! All the reviews either good or bad are captured which we use in decision-making. ----- ### "Dash board" — 3.0/5 > **Aida** | *20 December 2019* | Food & Beverages | Recommendation rating: 3.0/10 > > **Pros**: Easy to see all platforms and easy to navigate the pages > > **Cons**: Is not accurate Response time ect I report back to store owners When the information is incorrect. My job becomes very difficult to keep their trust in the business > > Great ideas Does help me when the figures are correct ----- ### "Helping us help our guests" — 5.0/5 > **Ryan** | *22 August 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: We love that ReviewTrackers is easy to initially set up and its non-complicated functionality is a huge bonus. > > **Cons**: We wished that all reviews from every review site could be pulled in like how RTs pull in Google reviews. > > We don't know what we'd do without ReviewTrackers now\! Online reviews are huge in the restaurant industry. Too many negative reviews could truly break down your store. It's critical to engage with the upset guest as quickly as possible. ReviewTrackers helps out immensely, especially in communicating with our guests directly. ----- ### "Great one-stop for all reviews" — 4.0/5 > **Michael** | *28 August 2023* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: Was easy to integrate to social and other review site platforms. Makes it much easier to respond, manage, and review different stores all in the same place. Easy sort categories and makes replying to customers very easy. > > **Cons**: My biggest pain points have to do with the platform cache. If i refresh my browsers, new reviews don't show up until i navigate to one of the other tabs, and then go back to the reviews page. Other pain point is that I set up immediate notifications when we get reviews, but when i get a notification that a new Yelp review has been submitted, I won't see it in ReviewTrackers for almost 24hrs. There is also a large delay from when a customer submits a Yelp review, and when we get a notification that one has been submitted, or when they actually post. We've gotten Yelp review notifications sometimes from days ago (about 2 or 3). Makes it hard if they are a 1 star disgruntled customer for us to respond to, bc we can't fix anything at that point. > > Overall experience is great though. Saves time from having to log into 4 separate platforms to keep track of reviews. Better to do all in one place. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.com.au/software/102475/reviewtrackers?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/102475/reviewtrackers) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data