--- description: Learn more about Agile CRM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Agile CRM Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Email Marketing Software](/directory/307/email-marketing/software) > [Agile CRM](/software/102073/agile-crm) # Agile CRM Canonical: https://www.getapp.com.au/software/102073/agile-crm Page: 1 / 22\ Next: [Next page](https://www.getapp.com.au/software/102073/agile-crm?page=2) > Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey > > Verdict: Rated **4.1/5** by 524 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Agile CRM Online appointment scheduling and single-page contact management keeps customer data accurate and up-to-date. Track sales deals milestones and project tasks within Agile’s drag-and-drop workflow editor. Automate communications including telephony and follow-up emails, logging interactions with customer contacts. Gamification features encourage competition and collaboration within sales teams via leader boards, alerts and metrics. Create targeted drip marketing campaigns, sending emails and coupons at the right time based on customer behavior. Trigger popups, messages and signup forms to automate engagement with your website visitors. Monitor brand activity on social media feeds and send personalized SMS marketing to mobiles. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 524 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Agile CRM - **Location**: HYDERABAD, India - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 8.99 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Italian, Portuguese, Russian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - API - Account Alerts - Account Management - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - App Notifications - Appointment Scheduling - Archiving & Retention - Audience Targeting - Auto-Dialer - Automated Publishing - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Autoresponders - Behavior Tracking - Billing & Invoicing ## Integrations (34 total) - Adobe Commerce - ClickDesk - CreateForm - Drupal - Drupal Commerce - FreshBooks - FullContact - Gravity Forms - Help Scout - Joomla - JoomlaLMS - Leadpages - LinkedIn for Business - LiveHelpNow - Meta for Business ... and 19 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Email Marketing Software](https://www.getapp.com.au/directory/307/email-marketing/software) ## Related Categories - [CRM Software](https://www.getapp.com.au/directory/230/crm/software) - [Marketing Automation Software](https://www.getapp.com.au/directory/308/marketing-automation/software) - [Gamification Software](https://www.getapp.com.au/directory/865/gamification/software) - [Social Media Marketing Tools](https://www.getapp.com.au/directory/104/social-media/software) - [Web Analytics Tools](https://www.getapp.com.au/directory/109/web-analytics/software) ## Alternatives 1. [Jira](https://www.getapp.com.au/software/9953/jira) — 4.4/5 (15312 reviews) 2. [Asana](https://www.getapp.com.au/software/90584/asana) — 4.5/5 (13547 reviews) 3. [monday.com](https://www.getapp.com.au/software/91734/monday-com) — 4.6/5 (5726 reviews) 4. [Clockify](https://www.getapp.com.au/software/111353/clockify) — 4.8/5 (9235 reviews) 5. [Trello](https://www.getapp.com.au/software/90700/trello) — 4.5/5 (23487 reviews) ## Reviews ### "Fantastic and HIGHLY customizable" — 5.0/5 > **Michael** | *21 December 2022* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: This is one of the most highly customizable CRM's I have found. the customizations and integrations are fantastic. Integrations of 3rd party software appears to be growing and is still a bit lacking but the key integration of google contacts sets if far apart from the competition. > > **Cons**: It can be a bit on the tedious side to customize and set up. It is not simple enough for many would-be users and does require some above-average computer skills. On the plus side, the ability to customize so much more than other CRM's is also what sets it far apart from the competition. > > Agile is a highly customizable CRM platform for someone (or team) who wants detailed customization of not only the pipeline management but also automated (or semi-automated) email, phone/text integrations also. ----- ### "Easy to Use, Configure, and Implement" — 5.0/5 > **Jennifer** | *5 May 2022* | Executive Office | Recommendation rating: 9.0/10 > > **Pros**: It is very user friendly. You can add custom fields and setup pipelines without the need of a developer. > > **Cons**: Having to add DNS records to synch email makes it difficult to setup email with agile. > > I have used and recommended Agile CRM for many years. It is very easy to use and configure and the cost is low compared to other CRM systems. ----- ### "Do not use Agile if you want a service that you can trust" — 1.0/5 > **Jasmine** | *7 June 2022* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: when i first signed up for agile it was quite good. it had a few bugs that i overlooked and decided not to use like webhooks and scheduling. > > **Cons**: I used only the campaigns and tags. Over the last year the campaigns stopped sending emails and the last 6 months they stopped sending altogether. I was told this would be fixed time and time again for over 6 months and it got to the point where the guy on the chat told me to make an appointment call. I never received that call or any of the othersi tried to book in. They never sent me correspondence as they promised and if you try to call their customer care number it is cancelled. They did finally get my emails working and all of the email that had been in a cue for the past year got email that had thousands of dollars worth of updates that they werent entitled to in them. Then when i wanted to cancel they wouldn't call me to cancel (they require a phone call to cancel) and charged me ANOTHER month. you also cannot download your campaigns and have to apistakingly go through and either have a replacement app ready or post everything into a word document so you dont lose your data. > > My overall experience with them was awful. They refused to give me any compensation for all the months of their product not working. trying to extract my data was a living nightmare and they wont give refunds even when their product fails. ----- ### "Great Customer Support and Features" — 4.0/5 > **Javier** | *29 January 2020* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: Their customer support is great as the hability to send personalized bulk emails. > > **Cons**: User interface and report customization. ----- ### "The most cost-effective marketing automation and CRM solution I can find" — 5.0/5 > **Ben** | *11 May 2020* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: - it's almost an all-in-one product, but at a much more accessible price - for the most part, the product is easy to use and I like how you can setup automations in an intuitive way - when used correctly, the power of the product is so insightful - PRICE\! > > **Cons**: - I think the platform overall could do with a cleaner design - Sometimes it can be a bit tricky to find the thing you need (but customer service have always been quick to help) - Would love some newer and more modern templates in emails etc. - LinkedIn integration would make a huge difference > > I was originally looking for a marketing automation system for myself, but most are incredibly expensive. I decided to try it and, after a brief learning period, have really fallen in love with it. I've ended up recommending it many of my B2B clients and startup clients, who similarly are limited in budget. They are sceptical at first but then realise just how much it can do and how it can replace lots of existing disjointed (and expensive) tools. Look, I'm sure Hubspot and the likes have benefits in some areas - but when you account for the cost difference it really is difficult to justify spending so much more\! ----- Page: 1 / 22\ Next: [Next page](https://www.getapp.com.au/software/102073/agile-crm?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/102073/agile-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data