inFlow Inventory Reviews

inFlow Inventory

4.6 (505)
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All-in-one inventory management software for small business.

Overall rating

4.6 /5
(505)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.6/5

95%
recommended this app
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505 Reviews

Steven
Steven
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Does what we need it to..

Reviewed on 21/12/2018

Pros

We switched from the desktop version of inflow.

We use MacOS/IOS as a company and were growing concerned that we would have to switch platforms completely to allow our team "cloud" access to our inventory and invoicing.

The new interface makes the transition very simply and gives us the full functionality we need on our operating systems.

Cons

We would like to see the continued development of the web app

Stan
Overall rating
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Inflow Inventory Rocks!

Reviewed on 04/06/2024

Love Inflow. Great team of people always there to assist. They do so much for educating and...

Love Inflow. Great team of people always there to assist. They do so much for educating and training people.

Pros

It is a one-stop shop for controlling everything stock related in a business. We could literally not exist without Inflow

Cons

Would love to permanently delete old products and clients

Danish Azmat
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 201–500 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Tool of Efficient Inventory Management.

Reviewed on 22/01/2022

It is an effective inventory management system that covers inflows, tracking, sales & reporting...

It is an effective inventory management system that covers inflows, tracking, sales & reporting
That is what a business needs to get overall inventory insights for better decision making & customer service. It is indeed a value for money.

Pros

It is not very expensive & simple to use which helps you organize your inventory systematically.
Customer service is also very helpful & responsive. The interface runs smoothly without hanging & meets its functionality without hassle.

Cons

The system is great for a small business run but some flexibility in customization options really help to overcome limitations & make it more compact & robust.

Alternatives Considered

Zoho Inventory

Reasons for Switching to inFlow Inventory

It is easy to operate & its ability in inventory management is great.
Verified Reviewer
Overall rating
  • Industry: Warehousing
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Logistic REV

Reviewed on 11/11/2024

Efficient for managing stock levels; keeps everything organized and simple to track.

Efficient for managing stock levels; keeps everything organized and simple to track.

Pros

Easy-to-use inventory tracking with helpful automation.

Cons

Limited reporting options in the basic plan.

Gerhard
Overall rating
  • Industry: Maritime
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review from a SMALL company

Reviewed on 12/09/2024

Good to great. I have no other inventory system to compare with, but feel it is a useful tool. ...

Good to great. I have no other inventory system to compare with, but feel it is a useful tool.
I have no comment on how expensive it is for a small company as I do not handle accounts. It is just a hunch that for a small company that many not need all of the applications, it is expensive.

Pros

It is comprehensive in terms of data retention of all inputs, with a wide variety of inputs. Re-order levels is good and tracking history and ability to transfer directly to accounting is great.

Cons

The fact that it is not easy to adjust the invoice look and the Excel transfer sheet for evaluation. The format for invoices is not helpful in the that the total amount sometimes the the last digit gets wrapped to the next row. I have to transfer to Excel to make a correction. Annoying. Excel export format the columns all need adjusting to capture the data in the columns. Also very annoying.

Colleen
Overall rating
  • Industry: Semiconductors
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Inflow is easy to use and get started right away!

Reviewed on 11/09/2024

Inflow has definitely made my work so much more manageable and can really do a lot, especially if...

Inflow has definitely made my work so much more manageable and can really do a lot, especially if workflows and conventions are laid out for users. For a small business/commerce business, it is a great choice.

Pros

Simple to use, covers basic needs for a small company, quick to get started and learn. Customer service is EXCELLENT and they help to figure out ways to get what you need out of the platform. The price point makes it easy to start using and you can add modules as needed for nominal extra cost. There are simple .csv uploads and downloads to help every day with placing a lot of orders or uploading BOMs.

Cons

As a company grows, it can be limiting. The audit trail for changes that are made to PO's, work orders, etc, is pretty basic and limited to a name and date. You have to figure out what changed by comparing versions. No revision control on BOMs, item records, etc. Though there are many note fields that can be used to document these details in a non-regulated environment.

Ary
Overall rating
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Certasun Solar

Reviewed on 11/09/2024

My experience has been extremely positive. The tech support team has consistently provided the...

My experience has been extremely positive. The tech support team has consistently provided the information I need in a helpful and timely manner.

Pros

I use the generated reports for my quarterly cycle counts to reduce shrinkage and better control of inventory movement. Tracking purchase and sales orders has helped our team minimize material shortages in the field, resulting in a positive customer experience.

Cons

Some reports lack the complete information I need, requiring me to compile multiple reports into a single Excel file to get a comprehensive view.

Patrick
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Great Utility

Reviewed on 12/09/2024

Integrates very well with our day to day tracking of stock movement, purchasing and reports.

Integrates very well with our day to day tracking of stock movement, purchasing and reports.

Pros

The user interface (after becoming familiar) is very easy to navigate and to operate.

Cons

The way email get sent, I'd much rather have the "invoices" or "purchase orders" become a pdf when submitting them to a vendor.

angie
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficient and User-Friendly Inventory Management Solution

Reviewed on 30/05/2024

Pros

I've been using Inflow inventory management software for the past two years, and it has significantly streamlined our inventory processes. The interface is intuitive and user-friendly, making it easy for our team to learn and use without extensive training. The real-time tracking feature has improved our inventory accuracy and reduced the time spent on manual stock checks.

One of the standout features is the comprehensive reporting tools, which provide valuable insights into our inventory trends and help us make informed decisions. The ability to integrate with other systems has further enhanced our operational efficiency.

Customer support has been excellent, with prompt responses and helpful solutions whenever we've had questions. Overall, Inflow has become an indispensable tool for our business, and I highly recommend it to anyone looking for a reliable and efficient inventory management solution.

Cons

The only negative we have found is with the Inflow Cloud App. It would be great if it had more functionality. Inability to add and see attachments on a sales order is not a deal breaker but would be a nice addition for future app updates.

Kayla
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Q36.5 Pro Cycling Team Review

Reviewed on 11/07/2024

Pros

A highly functional platform that assists us in tracking both incoming and outgoing stock.

Cons

The mobile app requires further development. A couple of notable issues include difficulties with barcode scanning and instances where the application crashes or fails to allow user sign-in.

Response from Archon Systems

Thanks for taking the time to write this review, Kayla.
We're sorry to hear about the mobile issues you've had.

If you haven't already, could you reach out to us [email protected] so we can help you look into those?

Steven
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great WMS for a 3PL

Reviewed on 10/03/2022

The ability to invoice, manage inventory and run all the related reports is a great time saver.

The ability to invoice, manage inventory and run all the related reports is a great time saver.

Pros

It’s ease of use and ability for us to train new employees quickly.

Cons

Would like to see the ability to do multiple units if measurement. Knowing how many pallets is great, however knowing pallet and piece counts simultaneously would be even better.

Alternatives Considered

Logiwa WMS

Reasons for Switching to inFlow Inventory

We run both systems for different customer needs.
Lee
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

InFlow is Awesome

Reviewed on 12/09/2024

Awesome, Easy to integrate, superior help when needed. very reasonably priced.

Awesome, Easy to integrate, superior help when needed. very reasonably priced.

Pros

Ease of use. Excellent online training videos. Versatility. It was easy to adapt InFlow into our established business procedures.

Cons

This might just be me not figuring it out, but we handle an extensive number of unique inventory items. In the current stock view I do not want to see all of the items with 0 inventory

Alex
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Star find!

Reviewed on 06/03/2024

Customer Service is pretty quick for a global business. We have had very few issues that weren't...

Customer Service is pretty quick for a global business. We have had very few issues that weren't immediately solve for us.

Pros

InFlow has been with us from the beginning. It's an intuitive system with great support and endless information available online. It's as complex as you want it to be.

Cons

Struggling with setting up the correct tax codes for transfer into Quickbooks. We've not come to grips with all the data transfer between the two softwares, so it requires tidying up in QB.

Response from Archon Systems

Thanks so much for taking the time to provide feedback on inFlow, Alex!

Kim
Overall rating
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Service & Support

Reviewed on 10/07/2024

Overall experience is excellent on all levels. Main plus is being able to have technical issues...

Overall experience is excellent on all levels. Main plus is being able to have technical issues resolved.

Pros

Pros: Superior Support with real humans. This is a company that you can actual talk to real humans that are knowledgeable and can quickly resolve any issue. You can tell immediately you are not talking to someone reading a script on how to resolve an issue. They know and resolve.

Cons

I wasn't a fan of moving to the cloud. We have not had any issues though.

Response from Archon Systems

Hi Kim, thanks for leaving us a review!
We'll share your feedback with the support team, have a great day!

Mary
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ease of Using Inflow Inventory Program

Reviewed on 30/05/2024

In my opinion, Inflow cloud is very user friendly. I like that in the products tab you can search...

In my opinion, Inflow cloud is very user friendly. I like that in the products tab you can search for any item with using word in the title. It doesn't have to be specific. I feel that the system is very straight forward and easy to learn all the basic functions for supply ordering and inventory control.

Pros

The customer service that work with Inflow are very attentive and knowledgeable about the system and time to review and come up with solutions to any question we may have to streamline our inventory process.

Cons

The cloud version and the app are different and sometimes confusing to switch between the two. I feel there are more features available in the cloud version.

Morna
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great software for us as a small business

Reviewed on 13/12/2023

Overall we like Inflow and have used it for a number of years. I’m sure it can do more for us than...

Overall we like Inflow and have used it for a number of years. I’m sure it can do more for us than we are using but we tend to just stick with what we do.

Pros

We’re a small wholesaler. This was very easy for us to set up. Helps us keep on top of all our orders.

Cons

Not sure if it integrates with our other software. We often find we have to duplicate work from Sage.

Response from Archon Systems

Thank you for writing us a review, Morna. It's great to hear from another small business.

Regarding integrations: we do have quite a number of third party and core integrations, and we also support workflows with Zapier and our API.

If you'd like to see if we integrate with the other software you use, please get in touch at [email protected] and we'll do our best to help you out.

Daniel
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Inflow is a great stock management program!

Reviewed on 11/09/2024

Used it for 13 years and very happy. Strongly recommend it!

Used it for 13 years and very happy. Strongly recommend it!

Pros

Easy to use and simple. Love the app on windows, hope that stays forever!

Cons

Don't like how different the cloud version is compared to the app. The app is so much more user friendly.

Alhaji Alpha Hassan
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Inventory management software- Inflow

Reviewed on 10/07/2024

It has been great and exceptional.
It makes inventory management very accurate and successful.

It has been great and exceptional.
It makes inventory management very accurate and successful.

Pros

Creating of Purchase order
Stock transfer
sales order
Creating of Report

Cons

Very slow to access through the internet

Response from Archon Systems

Hello Alhaji Alpha Hassan, thanks for leaving us a review, and we're glad to hear that you're finding inFlow easier and faster to use than your spreadsheets.

Karen
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Happy overall

Reviewed on 30/05/2024

Overall great product and great customer service

Overall great product and great customer service

Pros

The simplicity and ease of use. The great customer service.

Cons

doesn't update if we get returns. So I have to imput manually

Jacques
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

USER FRIENDLY AND GREAT INVENTORY SOFTWARE

Reviewed on 06/03/2024

Really appreciate the experience with Inflow

Really appreciate the experience with Inflow

Pros

frequently webinar
User friendly
easy to learn
A lot of option to select from for many features

Cons

search option is not optimal
report is missing some cross over option

Response from Archon Systems

Thanks Jacques, we'll pass along the feedback about the webinars!
And if you have questions about what's possible in reporting, just reach out to [email protected] and we'll do our best to help.
^TW

Eleanor
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Inflow upgrade

Reviewed on 19/10/2024

Everything was great until I switched devices it made my day a little easier though regardless of...

Everything was great until I switched devices it made my day a little easier though regardless of the platform sync

Pros

Tracking order progress and paperless inventory have been a game changer for my business.

Cons

Platform sync didn't always update across all of my devices

Cajetan Emeka
Overall rating
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

InFlow Inventory is highly intuitive

Reviewed on 14/10/2024

Pros

Inflow Inventory is highly intuitive. I didn't have to scratch my head on how to navigate from point A to B on the app.

Cons

I can't really think of any as it met all my requirements.

Joshua
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Sales team is great

Reviewed on 21/08/2023

Very responsive and helpful sales team. Communicated well!

Very responsive and helpful sales team. Communicated well!

Pros

The sales personsel helping me out was very great to work with. he responded quickly and answered all my questions.

Cons

We do construction and have non standard workflow with that in our warehouse. Because of this the software did not quite seem to be the perfect match.

harry
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Program For Startup to Well Established Companies

Reviewed on 28/04/2022

They were great to work with when we put the program to use. Beats many of the "higher" end...

They were great to work with when we put the program to use. Beats many of the "higher" end companies out there with their product features and simple to use.

Pros

InFlow has been one of the easiest inventory programs to work with. Not only is it easy to use, it is always updating with features from skus management, multiple locations inventory control, ordering and third party features and intergration.

Cons

We were an early adopter of InFlow before they had all the bugs worked out and we paid for a full program years ago but since then that program is no longer available for free, we really liked the afforable aspect back when we purchased it as a total package. Not necessarily a con but more or less just times changing and technology changing and us being early on, not ready to pay for another upgrade so to speak.

Chris
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of the better offline packages I've tried, cloud based offering is coming along nicely

Reviewed on 22/10/2018

Support for this software is very good, I never have a problem getting a response, and there is a...

Support for this software is very good, I never have a problem getting a response, and there is a user based forum that also has a lot of information.

Pros

I liked that it was affordable, did not require that you pay a monthly subscription (for the offline version) and that it was more intuitive than most I've tried. The new integrated barcode feature of the cloud product brings this to the level of $10,000 systems I have used in the past.

Cons

The biggest con with both versions of this software is the inability to handle multiple warehouses properly. If an item you have is in multiple locations, it treats those locations as different bins on the same shelf, so it will not tell you that you need to order more for warehouse "A" of there is enough in warehouse "B,C,D" to meet the min/max criteria. This requires you to use different part numbers for the same thing in each warehouse, which is doable but annoying when it comes to transferring between warehouses and labelling.

Response from Archon Systems

Hi Chris,

Thanks for the review!

We have significantly improved how locations work in inFlow since your review. It's now possible to have separate reorder points for each of your locations and different actions you want to take at each location when that point is hit.

For example, you could set a reorder point for your main warehouse and have that warehouse get replenished by purchases to your vendor. Meanwhile you could have smaller reorder points at your stores or branches that get replenished through Stock Transfers from your main warehouse. Manufacturers could also choose for a finished item to get replenished by building more on a Work Order.

Hope that helps!

Cassandra