---
description: Learn more about Zoho Forms. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Zoho Forms Reviews, Cost & Features | GetApp Australia 2026
---

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# Zoho Forms

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> Zoho Forms is a cloud-based form builder tool designed for businesses that helps create, share forms, collect data, and automate workflows.
> 
> Verdict: Rated **4.5/5** by 147 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zoho Forms

•Zoho Forms helps build forms for mobile teams&#10;&#10;•It assists with form creation and data collection.&#10;&#10;•Users can collect payments online.&#10;&#10;•The tool integrates with third-party CRM platforms.&#10;&#10;•It helps businesses automate workflows, notify via emails, save submissions as PDF, and merge documents.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 147 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: USD 12.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free: 1 User, 3 Forms, 500 Submissions/month&#10; &#10;BASIC: $12/month (or $10/month when billed annually) for 1 User, Unlimited Forms, 10,000 Submissions/month&#10; &#10;STANDARD: $30/month (or $25/month when billed annually) for 10 Users, Unlimited Forms, 25,000 Submissions/month&#10; &#10;PROFESSIONAL: $60/month (or $50/month when billed annually) for 25 Users, Unlimited Forms, 75,000 Submissions/month&#10; &#10;PREMIUM: $110/month (or $90/month when billed annually) for 100 Users, Unlimited Forms, 150,000 Submissions/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Trail
- Barcode/Ticket Scanning
- CRM
- Collaboration Tools
- Conditional Logic
- Configurable Workflow
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Import/Export
- Data Retrieval
- Document Management

## Integrations (23 total)

- Bigin by Zoho CRM
- Google Docs
- Google Sheets
- Google Workspace
- Mailchimp
- Microsoft 365
- Microsoft Excel
- Microsoft Teams
- PayPal
- Razorpay
- Salesforce Sales Cloud
- WordPress
- Zapier
- Zoho CRM
- Zoho Campaigns

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Data Entry Software](https://www.getapp.com.au/directory/278/data-entry/software)

## Related Categories

- [Data Entry Software](https://www.getapp.com.au/directory/278/data-entry/software)
- [Forms Automation Software](https://www.getapp.com.au/directory/589/forms-automation/software)
- [Data Management Software](https://www.getapp.com.au/directory/633/data-management/software)
- [Data Collection Software](https://www.getapp.com.au/directory/707/data-collection/software)
- [Form Builder Software](https://www.getapp.com.au/directory/3893/form-builder/software)

## Alternatives

1. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews)
3. [Microsoft Forms](https://www.getapp.com.au/software/2057516/microsoft-forms) — 4.6/5 (320 reviews)
4. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (945 reviews)
5. [Gravity Forms](https://www.getapp.com.au/software/91456/gravityforms) — 4.6/5 (90 reviews)

## Reviews

### "Best for Data Collection" — 5.0/5

> **Nasir** | *1 July 2021* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: We are using Zoho forms for over 2 years. Our regular use is for registrations. The best thing about Zoho Forms is that the end-user doesn't need to sign in or sign up anywhere; they just open the link, fill the form and that's it. The other good thing is data management as you can download the data in CVS or PDF.
> 
> **Cons**: Zoho Login was an issue, the two-factor authentication was not working. We had the Zoho authenticator Android app but it required login, at the same time the website needed authentication from the same app to log in there.
> 
> Overall experience with Zoho was very good. It is easy to use for the end-user as well as the administrator. Form creation is very simple that even a layman can use the features. After moving to Zoho Forms we haven't used any other online forms for data collection. Highly reccomende.

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### "Overall a pretty good offering" — 4.0/5

> **Ryan** | *14 October 2024* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: Overall easy to use, good UI/UX, and features.  Fields are pretty straight forward.
> 
> **Cons**: Workflows to trigger things is not as good
> 
> Easy to use, good interface, just poor workflows /integrations

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### "Good for quick use" — 3.0/5

> **Nix** | *6 March 2018*
> 
> **Pros**: Great for quick use while using the Zoho platform. Easy to access when sending emails using Zoho Email.
> 
> **Cons**: Needs more templates and more up to date designs to meet industry standards. The user interface is also a bit off.

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### "Zoho Forms" — 5.0/5

> **Bogdan Alexandu** | *1 July 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: When it comes to create online forms, Zoho Forms is the best tool. It is easy to use and forms are created with the drag and drop builder. Getting the reports is quite easy and all the information is there.
> 
> **Cons**: There are no cons worth mentioning for Zoho Forms.
> 
> Zoho Forms is an important tool for me because I use forms for many activities. It integrates easily with other Zoho apps that I use.

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### "Zoho Forms has helped us improve data colection in several departments" — 5.0/5

> **Lucy** | *8 September 2023* | Furniture | Recommendation rating: 9.0/10
> 
> **Pros**: I love how smoothy the forms function. We have a lot of embedded forms and we've never had instances where there were any issues with the forms loading late or buttons not loading properly
> 
> **Cons**: I'd like the e-sign features to be a bit expanded on. Some of our forms have e-sign fields but the current widget doesn't work well.
> 
> Zoho Forms has been a wonderful little addition to our operations. It's helped us set up forms for feedback, orders, inventory, the list goes on. Havibg eveything synced instantly with no human error has been a great addition. It's helped us collect and manage our data easily and with less errors or manual work.

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## Links

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| en | <https://www.getapp.com/website-ecommerce-software/a/zoho-forms/> |
| en-AE | <https://www.getapp.ae/software/101885/zoho-forms> |
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| pt | <https://www.getapp.com.br/software/101885/zoho-forms> |
| pt-PT | <https://www.getapp.pt/software/101885/zoho-forms> |

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