--- description: Learn more about CrashPlan. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CrashPlan Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Cloud Storage Software](/directory/350/cloud-storage/software) > [CrashPlan](/software/101871/code42-com) # CrashPlan Canonical: https://www.getapp.com.au/software/101871/code42-com Page: 1 / 11\ Next: [Next page](https://www.getapp.com.au/software/101871/code42-com?page=2) > CrashPlan serves SMBs and enterprises seeking reliable endpoint, server, Google workspace and Microsoft 365 backup to safeguard data, ensure compliance, and enable fast recovery. > > Verdict: Rated **4.4/5** by 249 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CrashPlan \- Continuous cloud backup that won’t slow you down. - No storage size limits, bandwidth caps or file-type restrictions. - Advanced encryption for your data. - Backup your business devices and hard drives. - A single platform protecting endpoints, servers, Microsoft 365, Google Workspace, and SaaS apps—designed for modern business resilience across all data sources. - Immutable backups with unlimited versioning. - Back up data across Exchange Online, SharePoint, OneDrive, Teams, and more—all from one dashboard, with visibility and control. - Easily manage all of your account and backup device settings online. For IT professionals, remotely manage most of the CrashPlan for Small Business functions from anywhere. Our simple-to-use desktop tools means anyone can restore lost files without assistance. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 249 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CrashPlan - **Founded**: 2001 ## Commercial Context - **Starting Price**: USD 88.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: $8 per month, per device - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: Brazilian Portuguese, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian, Spanish, Swedish, Thai, Traditional Chinese - **Available Countries**: Australia, Canada, Germany, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Tracking - Application Security - Automatic Backup - Backup Log - Backup Scheduling - Backup and Recovery - Cloud Backup - Compliance Management - Compression - Continuous Backup - Dashboard - Data Security - Device Management - Disaster Recovery - Encryption - Incremental Backup - Intrusion Detection System - Knowledge Management - Multiple Format Support ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Cloud Storage Software](https://www.getapp.com.au/directory/350/cloud-storage/software) ## Related Categories - [Cloud Storage Software](https://www.getapp.com.au/directory/350/cloud-storage/software) - [Data Governance Software](https://www.getapp.com.au/directory/473/data-protection/software) - [Backup Software](https://www.getapp.com.au/directory/496/backup/software) - [Data Management Software](https://www.getapp.com.au/directory/633/data-management/software) - [Business Continuity Software](https://www.getapp.com.au/directory/272/business-continuity/software) ## Alternatives 1. [NinjaOne](https://www.getapp.com.au/software/108129/ninjarmm) — 4.7/5 (282 reviews) 2. [Iru](https://www.getapp.com.au/software/130527/kandji) — 4.9/5 (477 reviews) 3. [Action1](https://www.getapp.com.au/software/2048001/action1-rmm) — 4.9/5 (237 reviews) 4. [JumpCloud Directory Platform](https://www.getapp.com.au/software/114127/jumpcloud-daas) — 4.6/5 (264 reviews) 5. [Malwarebytes for Business](https://www.getapp.com.au/software/2057010/malwarebytes-for-business) — 4.7/5 (2512 reviews) ## Reviews ### "Very flexible backup service that allows you to backup external hard drives w/ strong encryption" — 5.0/5 > **Tab** | *22 June 2018* | Publishing | Recommendation rating: 9.0/10 > > **Pros**: Strong encryption helps keep our files safe. Unlike many backup services, Crashplan for Small Business allows you to backup files on any number of external hard drives for no additional fees. Also, you aren't required to move the files/folders you want to backup into a proprietary backup folder...this means you do not have to alter the structure of your file system to have an effective and full backup. Power Tip: divide your backup into multiple backup sets for increased efficiency and peace of mind. > > **Cons**: I wish you could more easily view the backup log so you could reassure yourself that your most important files are 100% backed up to the latest version. UX is usable but a bit awkward...it can take several somewhat convoluted click-throughs to find the setting you need to alter. > > Peace of mind knowing our files are safe. ----- ### "Good Program" — 5.0/5 > **Heather** | *28 September 2019* | Photography | Recommendation rating: 8.0/10 > > **Pros**: This program really does as it says, backups all that you have on your computer incase of lost data, or major computer crash loss. Because it's web based, it's all available and at the tip of your fingers if ever you need retrieve lost data. > > **Cons**: My biggest issue with that program was that it took up so much bandwidth that there was very little left for other things in my home, such as watching youtube, or Hulu, or Netflix. It ate up a lot of my allotted bandwidth for the month, and I had a lot of difficulty using it because of that. > > Overall, the potential for the program, and the idea seems great. But unless you have a huge bandwidth or pay for extra it's difficult to use for a some business owner like myself. I flet secure in that my life were kept safe, in an online, web based program, however I could never use it to it's full potential because it took literally days for my to back up just one of my external hard drives full of full resolution .CR2 files. ----- ### "Buyer Beware of Recent Changes to the Services for Small Business \!" — 1.0/5 > **Kathryn** | *23 May 2019* | Outsourcing/Offshoring | Recommendation rating: 0.0/10 > > **Pros**: Until recently, Crashplan for Small Business was very reliable. > > **Cons**: I have used Crashplan for Small Business for many years. They have recently implemented a change, as of May 1,2019, which had devastating effects for my businesses. They have chosen to remove from the backup all files in the /user/xxx/library/containers/ directory as well as all root directory application and system folders. My company’s financial data was stored by our 3rd party Unix app in that directory and Code42 just randomly excluded it from backup, even though it was in the USER directory, and deleted ALL PREVIOUS BACKUPS without permission. Apparently they sent this information out in a “newsletter” to their business clients in Mid April, and implemented the change on May 1. We had a file corruption of our database on May 18, and we were unable to recover from our online backup with Crashplan. The company made this change to a live system, had no backout plan and no recovery path for the data they deleted without our knowledge or permission. We lost 10 years of data. Absolutely devastating. The customer trust has been breached, but their attorneys claim that we didn’t have a “contract”. This is unbelievable on so many level, and my guess is that most business clients do not realize that this is happening or that their data is missing until they go to recovery and find it gone. > > I have spent days on the phone with their technical support management to no avail. They do not offer a solution, and have no plans to correct or back out this potentially devastating change. ----- ### "YOU SAVE MY SKIN\!" — 5.0/5 > **Jessica** | *22 March 2019* | Graphic Design | Recommendation rating: 10.0/10 > > **Pros**: MY COMPUTER CRASHES ALL IS LOST\! Or wait no\! I have CRASHPLAN\!\!\! As an author and a graphic designer, there is NOTHING as important as having all of your precious files safely tucked away securely. CrashPlan is like a comfort blanket for me and my files. > > **Cons**: Just make sure you're connected and syncing properly\! But seriously there is NO downside to having all of your files backed up safe and secure > > I had a computer failure, had to wipe it clean but CrashPlan was there with all of my precious files safely tucked away to put on when I got a new computer. ----- ### "I keep in my cloud, I'm more secure" — 5.0/5 > **Aníbal** | *25 August 2018* | Alternative Dispute Resolution | Recommendation rating: 10.0/10 > > **Pros**: I feel safe with this software because there I keep all the information of my pc, they have the security that my files need all the data stored in Crashplan have internal backup that guarantee that in the event of a company failure they can always be recovered again . > > **Cons**: This service is the best, it is for all types of users, both desktop operating systems and smartphones > > I have solved my problem of not having to saturate my PC anymore, I keep everything in the cloud since the old file was in the university until I used software that I no longer use ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.com.au/software/101871/code42-com?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/101871/code42-com) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data