Dropbox Business

4.5 (21,709)
Write a Review!
File syncing, storage & sharing platform

Overall rating

4.5 /5
(21,709)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.3/5

92%
recommended this app
Sort by

21709 Reviews

Deyan
Deyan
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good but could be better.

Reviewed on 03/01/2025

Pros

It's very easy to use and there is no learning curve when onboarding new employees.

Cons

Sometimes there are sync problems which result in slowing down the work.

Adam
Overall rating
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy and Accessible Cloud Storage

Reviewed on 04/03/2025

Dropbox is as good as it gets for making the file transfer in zip format with no errors, in...

Dropbox is as good as it gets for making the file transfer in zip format with no errors, in addition to being fast

Pros

The synchronization of the documents is very beneficial because they are always available, whether it is a laptop or a phone

Cons

Large file uploads uploaded mostly for a long time in best case when internet connection not best there

Verified Reviewer
Overall rating
  • Industry: Investment Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Dropbox business medium bussines

Reviewed on 04/03/2024

I had really had a good experience as a personal user but in the company when I implemented it the...

I had really had a good experience as a personal user but in the company when I implemented it the cost was very high so I had to reduce the users who really had access and who needed their information at hand.

Pros

I liked that we could store information from a computer and transfer it to a mobile phone without having to send emails and have the information from any computer linked to the user.

Cons

the cost of this platform per user was very expensive and if the user really used it for storage it could be profitable but if not it was too expensive to be an information channel.

Alternatives Considered

Google Drive

Reasons for Choosing Dropbox Business

this product has other add-ons such as chat access and permissions are more limited.

Switched From

OneDrive

Reasons for Switching to Dropbox Business

I had a good experience in the past as a personal user and wanted to implement it in the company.
Eric
Overall rating
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Dropbox essential buisness

Reviewed on 30/11/2024

Its been great completely satisfied all of our buisness needs.

Its been great completely satisfied all of our buisness needs.

Pros

Were are able to upload and share relevant documents and images as a team super efficiently

Cons

Sometimes upload times on bigger media can be a lil lengthy.

Jordan
Overall rating
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dropbox is so reliable

Reviewed on 23/01/2025

Superb! I love using this software. the web browser and local files are a great touch

Superb! I love using this software. the web browser and local files are a great touch

Pros

I sue this daily and all my work is run off the service. It works perfect and never have any hiccups

Cons

No cons from me. It is a great software.

Jessica
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Compatible with Everything

Reviewed on 11/02/2025

Overall we love the product. It's hard to find something that supports so many different formats,...

Overall we love the product. It's hard to find something that supports so many different formats, and dropbox does it all.

Pros

File sharing and management. Everything is laid out in a way that makes sense and it easy to organize.

Cons

There isn't anything I do not like about Dropbox business. Everything works as it is intended to.

Garnet
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple, Effective Organization.

Reviewed on 13/02/2025

As a current Area Manager, it helps keep our management documents organized and easy to maintain...

As a current Area Manager, it helps keep our management documents organized and easy to maintain and upkeep our digital files.

Pros

Simple, organized, effective tool to keep your team or management up to date with relative documents, templates and keep sensitive info safe.

Cons

Not much to dislike from my experience. I have enjoyed using this platform for work / personal life.

Andrea
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Dropbox business

Reviewed on 05/03/2025

It’s been a good experience, I am able to get all of my files out and easily.

It’s been a good experience, I am able to get all of my files out and easily.

Pros

It makes my life a lot easier for bigger files that I cannot send via email.

Cons

It can get tricky with needing more storage and keeping files.

Kimberly
Overall rating
  • Industry: Fine Art
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Decent, especially for media files

Reviewed on 23/01/2025

Pros

For my business in particular, it is a great way to manage media files.

Cons

I wish it was easier to format and sort folders, particularly on mobile.

Joe
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Ringing companies together

Reviewed on 11/02/2025

We connect with several large companies and Drop Box Business helps bring everyone together

We connect with several large companies and Drop Box Business helps bring everyone together

Pros

This app is super easy to use and brings offices together from hundred miles away as if they are all in the same toom

Cons

Download time but that might have been poor service that day on our IT provider

Tommaso
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The inventor of cloud service is still the best but has not evolved that much

Reviewed on 01/10/2024

Just the best file cloud service around. It could be more (mail missing, paper not really a...

Just the best file cloud service around. It could be more (mail missing, paper not really a solution, passwords not always working with many browsers)

Pros

The best for bandwidth management. A robust cloud mirror management.
An effective filetransfer solution.

Cons

Sometimes not the best integration with MacOs finder (icons and mouse menu disappearing). Still the cache management could improve (especially when you're freeing up space). Not the all the add-one were really needed or are well working. For a cloud service that aims to become a digital workplace, I miss an integrated mail service (like gmail or zoom mail)

Alternatives Considered

OneDrive and iCloud

Reasons for Choosing Dropbox Business

Dropbox is a superior bandwidth manager. It also performs better with multiple users avoiding file conflicts.

Switched From

Google Drive

Reasons for Switching to Dropbox Business

Superior bandwidth manager and integration for local folders mirroring in a multiple users environment
James
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review of dropbox buinsess

Reviewed on 12/11/2024

My overall experience with dropbox business has been great. The fact that I am still with them is...

My overall experience with dropbox business has been great. The fact that I am still with them is a tell tale sign that the product offers everything I need at a reasonable price.

Pros

Dropbox business enables easy sharing and synchronization of files across many devices which is great; it also integrates with popular tools like Microsoft Office 365 and Zoom amongst others.

I'm not a techy person but the security measures are supposedly top notch.
They use advanced encryption which is essential these days.

In case of device loss or theft, you can remotely delete Dropbox data from anywhere.

They offer flexible storage plans based on your specific ussage.

You can access all files without taking up local storage space, as files are stored in the cloud until needed

24/7 Support!

Cons

Some of their competitors may offer a cheaper product but in my humble opinion, you get what you pay for!

Michael
Overall rating
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Great Storage Solution for Your Business

Reviewed on 07/01/2025

Overall I enjoy Dropbox and their online support for any issues that I have had over the years....

Overall I enjoy Dropbox and their online support for any issues that I have had over the years. Their product is probably top of the class when it comes to file storage capabilities and integration.

Pros

The ability to share files with out of the organization individuals is very easy and very convenient. Requesting files from out of the organization individuals is a pretty seamless process too.

Cons

The least thing I like about Dropbox Business is not having the ability to nuke all shares. There should be a way to disable or delete all shares from a top folder level. On the same side of the coin, there should be an area as an admin to see ALL shares across the organization.

Emma
Overall rating
  • Industry: Publishing
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Easy to use, but not quite as good as it's competition

Reviewed on 08/08/2024

I think Dropbox does as advertised. It's slightly more expensive than it's competition and a bit...

I think Dropbox does as advertised. It's slightly more expensive than it's competition and a bit more glitch, but it's easy to use.

Pros

It's very easy to use, with clear instructions and commands

Cons

It can glitch on occasion, making it difficult to download with a simple gesture, like it should.

Alternatives Considered

Google Drive

Reasons for Switching to Dropbox Business

I use both products, depending on who I'm collaborating with, and what they prefer. I don't necessarily prefer Dropbox, but it has good features and is easy to use
Emily
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

50/50 on whether it's a good choice for photographers.

Reviewed on 30/10/2024

Looking back, I'm 50/50 on whether Dropbox was the best option for me - Google Drive may have been...

Looking back, I'm 50/50 on whether Dropbox was the best option for me - Google Drive may have been the better option due to not having to install anything and being able to upload just through the web browser. Now I have so much work stored on DB I'm a little stuck in being able to move easily to another platform so I persevere!

Pros

The competitive pricing, affordability of paying monthly. The familiarity - I was already using Dropbox for shared projects and personal. The amount of storage. At the time of purchase, I thought it was the better option for photo storage.

Cons

I'm unable to upload high-resolution photos via the Dropbox web browser as my session times out. This is a big disadvantage to the way I work/backup as I dislike having Dropbox installed on my laptop due to the storage space required.

Alternatives Considered

Google Drive

Reasons for Switching to Dropbox Business

I don't remember but wish I had gone with Google!!
John
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

We switched and switched back

Reviewed on 18/07/2024

Dropbox business is adequate but we switched back to Box for ease of use (sharing with other orgs).

Dropbox business is adequate but we switched back to Box for ease of use (sharing with other orgs).

Pros

Dropbox business allowed a secure environment for file sharing.

Cons

The price of Dropbox for business was not on par with the value added.

Skyler
Skyler
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great for larger businesses

Reviewed on 01/11/2024

While Dropbox Business offers A LOT of space, I didn't need that much space personally. I enjoyed...

While Dropbox Business offers A LOT of space, I didn't need that much space personally. I enjoyed the product and can see how it would make sense for larger businesses but I ended up switching to Google Drive since Google Drive is Free and DocHub for signing and contracts. I pay much less and can still house all the files I need.

Pros

With 3TB of storage, Dropbox Business offered me a TON of space to store family photos, documents, and other products. I also loved the search function so I could easily find things. It was also incredibly easy to invite collaborators and I utilized the signature feature more than once to sign documents.

Cons

While it offered a lot of space, I think the pricing was a bit much. I ended up switching to Google Drive for storage and DocHub for signature purposes instead to save on costs.

Shashanka
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Dropbox Business users review

Reviewed on 24/05/2024

With Dropbox Business, teams can easily access files from anywhere and on any device, making it...

With Dropbox Business, teams can easily access files from anywhere and on any device, making it easy to work remotely or collaborate with team members who are in different locations.

Pros

Overall, Dropbox Business is a popular choice for teams and businesses looking for a reliable and user-friendly cloud storage solution.

Cons

There have also been issues with syncing and data loss, which can be frustrating for some users. Additionally, there have been reports of slow performance and limited scalability.

Verified Reviewer
Overall rating
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Only one downside for a social media marketer, 10/10 aside

Reviewed on 11/11/2024

Aside from not being able to download video files to my phone, everything works fast and great

Aside from not being able to download video files to my phone, everything works fast and great

Pros

We have tons of storage so the ability to find a lot of things quickly

Cons

I can't download video files to my phone most of the time even if they're smaller than 50MB. It's quite frustrating for social media marketing

Kamakshi
Overall rating
  • Industry: Consumer Goods
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Consummate and Outstanding Files Sharing and Storage Tool.

Reviewed on 16/12/2024

It is simple to search and find files faster with Dropbox Business.It is simple to organise and...

It is simple to search and find files faster with Dropbox Business.It is simple to organise and manage files effectively using Dropbox Business.

Pros

With Dropbox Business, I can easily share files with others seamlessly.Again, Dropbox Business enhances real-time files syncing and back up. It is simple to store files securely when using Dropbox Business.

Cons

It is slow to upload files of large size when using Dropbox Business.

Sara
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dropbox Business - The Best Product to Keep your Team Organized

Reviewed on 31/12/2024

Fantastic. I have used Dropbox Business for years and it has helped my work team organize thousands...

Fantastic. I have used Dropbox Business for years and it has helped my work team organize thousands of legal case files.

Pros

It is an easy-to-use and convenient way to organize, save and share files with a professional team

Cons

You have to pay extra when you run out of storage

Charlie
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Solid document storage software

Reviewed on 18/11/2024

Pros

I like how my Dropbox is integrated onto my laptop, so I can simply drop files and it automatically adds it to my Dropbox in seconds. I never have to worry about saving or storing files as it feels so seamless!

Cons

The app isn't great, and the sharing of files can be a little confusing.

Will
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dropbox is a must!

Reviewed on 31/10/2024

I will continue to use drop box as my main system fior media storage and sharing

I will continue to use drop box as my main system fior media storage and sharing

Pros

Dropbox is the fastest and simplist way to back up and share media

Cons

not much to dislike as it has improved any issues over the last 2 years with great customer service

Puneet
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

File Management

Reviewed on 26/01/2024

Pros

Linking between different excel files is still intact even if one of the files to which the cell is linked is on cloud, smart sync will automatically download the reference files and refresh the numbers to primary file. Many users can work on the same file at the same time.

Cons

Expensive to be rolled out to a bigger user base.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The first and most popular big file sharing app

Reviewed on 22/04/2024

It is very good I love it and used it ever since forever.

It is very good I love it and used it ever since forever.

Pros

Everyone is more familiar with this platform and trusts it already.

Cons

I don't like the transfer speed for big files.