Absorb LMS Reviews
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288 Reviews
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cloud-based learning management system.
Reviewed on 10/03/2021
It is the leading eLearning solution. It delivers consonant, on-brand training nonetheless of...
It is the leading eLearning solution. It delivers consonant, on-brand training nonetheless of location or learning requirements. It supports branded interfaces, responsive design, and social learning. It remains available 24*7 from anywhere. If you need any help, you will always find a absorb employee. One major benefit is that it maintains the LMS compliance standards for privacy protection and data security. It empowers learning even if you do not have an internet connection. Its mobile app maintains consistency with web LMS and learners can train offline. When the internet connection restores, course progression syncs automatically.
Pros
It is designed for all kinds of learners and organizations no matter you are a large corporation, mid-size business, or small business. It has made it easier to develop and manage training programs for both external and internal shareholders. Its main focus is on lining up learning needs with the demands of the business. It inspires business productivity. It empowers organizations all over the world to deliver training efficiently.
Cons
It is pretty expensive. Its tech support is not able to solve an issue. Sometimes, it does not do reporting at the level that you need it and results in reports that require much more manual work to meet the requirements. Also, dashboards of repotting have various column options that make it difficult to see information in one place. It lacks versioning. Thus, whenever you update a course, you will have to re-enroll all users. It has limited assessment options. So it should more options so that learners will have various paths leading to the same goal.
- Industry: Information Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Chosen Absorb - 3 times
Reviewed on 24/01/2024
Pros
What I like most about Absorb is the ease of use as admin. I also value the responsiveness of the customer service team.
Cons
My dislikes are trivial to be honest. I wish the certificate creation tool was easier to use and I had the ability to assign deactivation dates to non-regular users.
Reasons for Choosing Absorb LMS
They were lacking in several features that we needed. Additionally, their reporting was very cumbersome.Switched From
360LearningReasons for Switching to Absorb LMS
The feature set was the biggest factor in our decision making.- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Great Software, Suffers terribly from its customer service.
Reviewed on 15/11/2020
I rushed into this purchase a little and didnt investigate the level of support that would be...
I rushed into this purchase a little and didnt investigate the level of support that would be offered. In hindsight this would have been a game changer for me as I would have went elsewhere.
The software is good, though it doesnt manage blended learning easily which is frustrating.
Customer Support is absolutely non existent.
Pros
Good User Interface,
Good Course Management.
Good sync with BambooHR on most things.
Good Learner interface.
Good Customisation options.
Cons
Difficult to manage blended learning.
Some factors in course management could use improvements. (Managing assessments)
Cannot see how many absences from courses that users have.
Some issues with how it syncs with Bamboo(overwriting course information)
Customer Support is non existent. 10+ days to resolve any issues. Most issues I have to try and resolve myself by resetting and that causes me other issue.
Can sometimes be 'buggy' and will introduce random bugs which can be time consuming to fix and result in me resetting the system sync.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Accounting Manager
Reviewed on 09/10/2024
Good - Training video's are done pretty quickly.
Good - Training video's are done pretty quickly.
Pros
You can assign training based on departments. Set deadlines and have a little questionnaire.
Cons
There should be limitations on how long the training video should be. some divisions put up videos that are over 2 hours long.
Absorb should advise that training is absorbs in smaller doses.
Documents for the videos should be easily visible as well after the video ends instead of watching the video again and waiting for the steps.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Standard in Learning Management Systems
Reviewed on 19/01/2024
In searching for the right LMS for our organization, Absorb was the perfect fit. We have a diverse...
In searching for the right LMS for our organization, Absorb was the perfect fit. We have a diverse group of learners and need to provide reporting to auditors multiple times of year. With a small T&D department, Absorb proved to be just the software needed to meet the high expectations of our organization.
Pros
Absorb provides ease of use for all learners regardless of technological skills. Absorb provides the data and reporting that our organization needs.
Cons
Absorb is not as attractive/visually appealing as some of the other systems on the market.
- Industry: Accounting
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Absorb Review
Reviewed on 23/02/2024
My overall experience with Absorb LMS has been very positive. I will continue to learn more so...
My overall experience with Absorb LMS has been very positive. I will continue to learn more so that I may maximize the use of more complicated features.
Pros
Absorb LMS has a user interface that is user friendly, easy to use and manage content. Support website also has an extensive knowledge base with training videos and searchable documents. Support tickets are also handled promptly.
Cons
Reports and Data Analytics is minimal, unless Data Analytics module is purchased which is expensive.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Absorb LMS Review
Reviewed on 06/02/2024
My overall experience has been great! I would give them a 95 out of 100.
My overall experience has been great! I would give them a 95 out of 100.
Pros
The ease of implementation, dedicated customer service representatives, and mid-range cost.
Cons
I have struggled with the reporting feature, although you can pay extra for custom reports.
Alternatives Considered
DoceboReasons for Choosing Absorb LMS
There were too many limitations and there was a fee for any recommendation. Also, the customer service was poor.Switched From
Crowd WisdomReasons for Switching to Absorb LMS
Docebo was more expensive, and we did not need the additional feature that they offered.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to Manage and Excellent Support
Reviewed on 25/03/2024
Pros
The Create tool is a handy resource for creating and managing courses with accessibility in mind. It also allows us to update them efficiently. The platform's content management system is flexible and easy to use. We were impressed with the responsiveness and knowledge of the implementation team and support staff. Onboarding was a great experience overall!
Cons
As with many content management systems, it takes some getting used to. There are nuances that are not easily observed. Training is absolutely required.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease to use LMS with a lot of capabilities!
Reviewed on 10/04/2024
Pros
I loved how easy it was for our team to start using Absorb. The implementation process was great! I also loved all the features that Absorb provided us with that our old LMS didn't, such as forums and curriculums.
Cons
My team is new to Absorb, so there may be a better solution, but what we found was the Survey capability wasn't where we wanted it. The basic survey wasn't what we were looking for so we created one with Absorb Create to get the same reporting capabilities, but the problem with Create was the design and formatting limitations.
Alternatives Considered
Valamis LXPReasons for Choosing Absorb LMS
Our old LMS didnt' have the capabilites we were looking for to support our end users.- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A well rounded LMS with great branding capabilities.
Reviewed on 12/04/2024
The LMS has been great overall from navigation, content delivery, engagement, and the branding...
The LMS has been great overall from navigation, content delivery, engagement, and the branding capabilities.
Pros
The great degree of customization available.
Cons
Some UI features could be improve for a richer experience
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for first time eLearners
Reviewed on 28/03/2024
overall great experience! Bringing eLearning to our employees will be key to consistant new hire...
overall great experience! Bringing eLearning to our employees will be key to consistant new hire training!
Pros
Implementation was failry easy and all staff are great with communication and getting things done. TGhey worked within our budget.
Cons
We should have done more training on the Create portion prior to implementation.
Reasons for Switching to Absorb LMS
functionality vs. cost was the key factgor in decision making. Absorb had more Create options and was lower on cost as well!- Industry: Higher Education
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceptional implementation experience!
Reviewed on 28/02/2024
Pros
Our biggest pluses for Absorb are the integration with Salesforce and users being able to take courses directly from salesforce and the ease of use for our admins to create and manage courses.
Our implementation experience with [sensitive content hidden] as our Implementation Manager was exceptional. We always felt informed, supported, and capable of transitioning to our new LMS.
Customer support ranging from the development team to the billing team has been outstanding.
Cons
The only thing we'd love to see is the ability for the Absorb design/customizations be able to transfer over to the Salesforce experience for users, for course branding consistency.
Reasons for Choosing Absorb LMS
We wanted to have a simpler process for variable pricing by audience and allow learners to access the courses directly from salesforce.Switched From
Forj- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use LMS platform with the right amount of features for our needs
Reviewed on 28/04/2022
We were looking for an LMS platform for internal training that could be expanded to customer...
We were looking for an LMS platform for internal training that could be expanded to customer training afterwards. The sales engagement with Absorb LMS has been a great experience, providing us with the tools and knowledge to properly evaluate the platform (including a trial portal which we could test with our own content).
Onboarding was well structured, with a clear plan of tasks to accomplish both on our side and on the vendor side. Absorb provides a series of well-made self-training modules to go through, which complemented the training provided by the implementation project manager.
Compared to other LMS, the platform itself is easy to use while providing a good breadth of features for our use. It's a mature product, with a solid backend. We did not experience any performance issues or security concerns.
Look and feel customization is relatively basic. The interface is also quite rigid: for example, thumbnails or banners must have precise dimensions, otherwise images are stretched. Because of that it requires a lot of efforts, trials and errors, if you want to have a visual experience distinct from the Absorb default.
The main shortcoming we experienced is that some common workflows could be streamlined. They can involve a lot of clicks, which is irritating when you're repeating the same workflow several times in a row. Keyboard shortcuts could be introduced to facilitate some operations, which would alleviate this.
Pros
Easy to use
Solid onboarding training for admins
Provides content hosting
Supports SCORM and xAPI (Tin Can)
Supports Instructor Led Classes
Zoom integration
BambooHR integration
Salesforce integration
Overall mature platform
Great customer support
Cons
Look and feel customization lacks flexibility
Some workflows could be streamlined, especially for course management
No actual course authoring functionality: users need to import learning objects created with external tools, such as 3rd party eLearning authoring tools. This is fine for our needs, but it would add flexibility if there was at least some content authoring functionalities.
Reasons for Switching to Absorb LMS
The intersection of ease of use, features, customer service and costs of Absorb was superior to all other alternatives we considered. Some were superior in terms features but were too expensive for our needs. Some were less expensive but the customer service was a concern. Some were not as user-friendly. It all came down to that equation: ease of use + features + services + costs. Absorb LMS hit the sweet spot for us.- Industry: Public Relations & Communications
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and great services
Reviewed on 21/02/2024
Pros
Absorb LMS is well-regarded for its user-friendly interface, robust reporting and analytics features, and its ability to easily integrate with other systems. It also offers a range of customization options to suit different organizational needs. Absorb customer service is very responsive and provides top tier customer support.
Cons
Absorb LMS is alway considering feedback from their customers. It's great that they have an area to provide some feedback and they actually look into it and provide updates from their team.
- Industry: Machinery
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Absorb LMS: A Great Learning Management Solution for Everyone
Reviewed on 29/04/2024
Pros
Everyone should adopt Absorb LMS because it is a reliable learning management system.
I like simplicity of the features of Absorb LMS.
Cons
Absorb LMS meets our needs.
No flaws about Absorb LMS.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Absorb more with Absorb
Reviewed on 10/04/2024
Mostly positive. I especially appreciate how supportive our CSM is to our team. Very responsive...
Mostly positive. I especially appreciate how supportive our CSM is to our team. Very responsive when we have questions.
Pros
Versatile. Great support. Leader in the industry. Lots of content available, as well as the ability to add our own content.
Cons
Learner AI assist would be great as navigation is not always intuitive to some learners. THis is on the roadmap, so that will solve that.
- Industry: Oil & Energy
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Absorb LMS
Reviewed on 27/03/2024
Pros
The Admin panel is very intuitive for self learning and navigation. The flexibility in the end user view was so configurable that we made this an very easy to use system for our audience.
Cons
The reporting structure within the Admin panel is extremely rigid. Ultimately, this was not as useful for us and we had to export all of our information out of the system and manage it elsewhere.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great platform for our students and instructional staff
Reviewed on 05/04/2024
Pros
I love the ability for students to emotionally engage with the course objectives through video storytelling. I love the self-grading aspect and user-friendly interface for the students. I appreciate new features such as Analyze to monitor student activity.
Cons
While it is pricey, I have found much value in the cost. I wish I could make some changes to the flow and student engagement activities.
- Industry: Food Production
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
This is a solid LMS
Reviewed on 11/03/2024
Pros
We now have one complete year of use with Absorb LMS. All of our training cycles have been successful. There were no issues with courses completing. If problems did come up, it was because of access getting into the system (a quirk of our integration), not a technology problem with the LMS itself.
Cons
Wish the standard version came with more of the advanced features available at the buy-up plan.
- Industry: Computer & Network Security
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great platform outstanding customer service
Reviewed on 21/03/2024
Pros
That is user friendly. We can run reports. Send automatic notifications to all the learners.
Cons
The capability to be integrated with other platforms.
- Industry: Public Safety
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to Absord
Reviewed on 11/04/2024
It's been great the two months I have been using it.
It's been great the two months I have been using it.
Pros
The majority of the features are very intuitive to utilize, and our Rep [sensitive content hidden] is amazing with the level of support she offers.
Cons
I think a few features are missing that other LMS systems, like post-hiring day enrollments not tied to another course.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Elevate Your Content Creation
Reviewed on 10/04/2024
Pros
Absorb stands out for its intuitive content creation tools, making it easy to design engaging learning materials with minimal effort. The interface simplifies the process, allowing for seamless customization of multimedia elements. Additionally, the platform's responsive design ensures that content looks great, enhancing the learning experience for students.
Cons
Can't say I dislike anything right now. I will come back and update with time.
- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Why absorb
Reviewed on 09/04/2024
Pros
I like the customization and implementation process.
Cons
There are a lot of functions that need to be developed further for ease of use.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Absorb LMS: Make Your Online Learning Interactive
Reviewed on 18/06/2023
Pros
Absorb LMS has the excellent customer support. Integration with PowerBi is easy. Training and reporting are boosted with the help of Absorb LMS through automation.
Cons
I haven't find anything to dislike about Absorb LMS. Wherever I was having difficulties the customer support provides excellent solutions.
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
No Regrets
Reviewed on 02/11/2022
Absorb has allowed us to provide customized learning experiences for our employees, and we were...
Absorb has allowed us to provide customized learning experiences for our employees, and we were also able to incorporate additional professional development course libraries to expand learning opportunities.
Pros
We chose Absorb as our first Learning Management System. The design isn’t too complex, which made it easier to transition previously manual instruction to online learning. It is intuitive enough that we can allow non-trainers to create content without needing to be system experts. While we were not initially satisfied with Absorb’s customer service, within the last year (2022), they have become extremely responsive to all requests for assistance and also invite feedback and recommendations for improvement.
Cons
Sometimes the system design has what seems like obvious gaps or things that don’t work as smoothly as we would prefer for learning management. We would also like to see much more effort in the user experience to allow better filtering and course organization.