Absorb LMS

4.5 (288)
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AI-Powered Modern Enterprise Learning Management System

Overall rating

4.5 /5
(288)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
4.5/5

94%
recommended this app
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288 Reviews

Eunice
Eunice
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cloud-based learning management system.

Reviewed on 10/03/2021

It is the leading eLearning solution. It delivers consonant, on-brand training nonetheless of...

It is the leading eLearning solution. It delivers consonant, on-brand training nonetheless of location or learning requirements. It supports branded interfaces, responsive design, and social learning. It remains available 24*7 from anywhere. If you need any help, you will always find a absorb employee. One major benefit is that it maintains the LMS compliance standards for privacy protection and data security. It empowers learning even if you do not have an internet connection. Its mobile app maintains consistency with web LMS and learners can train offline. When the internet connection restores, course progression syncs automatically.

Pros

It is designed for all kinds of learners and organizations no matter you are a large corporation, mid-size business, or small business. It has made it easier to develop and manage training programs for both external and internal shareholders. Its main focus is on lining up learning needs with the demands of the business. It inspires business productivity. It empowers organizations all over the world to deliver training efficiently.

Cons

It is pretty expensive. Its tech support is not able to solve an issue. Sometimes, it does not do reporting at the level that you need it and results in reports that require much more manual work to meet the requirements. Also, dashboards of repotting have various column options that make it difficult to see information in one place. It lacks versioning. Thus, whenever you update a course, you will have to re-enroll all users. It has limited assessment options. So it should more options so that learners will have various paths leading to the same goal.

Terry
Overall rating
  • Industry: Information Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Chosen Absorb - 3 times

Reviewed on 24/01/2024

Pros

What I like most about Absorb is the ease of use as admin. I also value the responsiveness of the customer service team.

Cons

My dislikes are trivial to be honest. I wish the certificate creation tool was easier to use and I had the ability to assign deactivation dates to non-regular users.

Alternatives Considered

LearnUpon and TalentLMS

Reasons for Choosing Absorb LMS

They were lacking in several features that we needed. Additionally, their reporting was very cumbersome.

Switched From

360Learning

Reasons for Switching to Absorb LMS

The feature set was the biggest factor in our decision making.
Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Great Software, Suffers terribly from its customer service.

Reviewed on 15/11/2020

I rushed into this purchase a little and didnt investigate the level of support that would be...

I rushed into this purchase a little and didnt investigate the level of support that would be offered. In hindsight this would have been a game changer for me as I would have went elsewhere.
The software is good, though it doesnt manage blended learning easily which is frustrating.
Customer Support is absolutely non existent.

Pros

Good User Interface,
Good Course Management.
Good sync with BambooHR on most things.
Good Learner interface.
Good Customisation options.

Cons

Difficult to manage blended learning.
Some factors in course management could use improvements. (Managing assessments)
Cannot see how many absences from courses that users have.
Some issues with how it syncs with Bamboo(overwriting course information)
Customer Support is non existent. 10+ days to resolve any issues. Most issues I have to try and resolve myself by resetting and that causes me other issue.
Can sometimes be 'buggy' and will introduce random bugs which can be time consuming to fix and result in me resetting the system sync.

Fatima
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Accounting Manager

Reviewed on 09/10/2024

Good - Training video's are done pretty quickly.

Good - Training video's are done pretty quickly.

Pros

You can assign training based on departments. Set deadlines and have a little questionnaire.

Cons

There should be limitations on how long the training video should be. some divisions put up videos that are over 2 hours long.

Absorb should advise that training is absorbs in smaller doses.

Documents for the videos should be easily visible as well after the video ends instead of watching the video again and waiting for the steps.

Christian
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The Standard in Learning Management Systems

Reviewed on 19/01/2024

In searching for the right LMS for our organization, Absorb was the perfect fit. We have a diverse...

In searching for the right LMS for our organization, Absorb was the perfect fit. We have a diverse group of learners and need to provide reporting to auditors multiple times of year. With a small T&D department, Absorb proved to be just the software needed to meet the high expectations of our organization.

Pros

Absorb provides ease of use for all learners regardless of technological skills. Absorb provides the data and reporting that our organization needs.

Cons

Absorb is not as attractive/visually appealing as some of the other systems on the market.

Sue
Overall rating
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Absorb Review

Reviewed on 23/02/2024

My overall experience with Absorb LMS has been very positive. I will continue to learn more so...

My overall experience with Absorb LMS has been very positive. I will continue to learn more so that I may maximize the use of more complicated features.

Pros

Absorb LMS has a user interface that is user friendly, easy to use and manage content. Support website also has an extensive knowledge base with training videos and searchable documents. Support tickets are also handled promptly.

Cons

Reports and Data Analytics is minimal, unless Data Analytics module is purchased which is expensive.

Tameka
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Absorb LMS Review

Reviewed on 06/02/2024

My overall experience has been great! I would give them a 95 out of 100.

My overall experience has been great! I would give them a 95 out of 100.

Pros

The ease of implementation, dedicated customer service representatives, and mid-range cost.

Cons

I have struggled with the reporting feature, although you can pay extra for custom reports.

Alternatives Considered

Docebo

Reasons for Choosing Absorb LMS

There were too many limitations and there was a fee for any recommendation. Also, the customer service was poor.

Switched From

Crowd Wisdom

Reasons for Switching to Absorb LMS

Docebo was more expensive, and we did not need the additional feature that they offered.
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to Manage and Excellent Support

Reviewed on 25/03/2024

Pros

The Create tool is a handy resource for creating and managing courses with accessibility in mind. It also allows us to update them efficiently. The platform's content management system is flexible and easy to use. We were impressed with the responsiveness and knowledge of the implementation team and support staff. Onboarding was a great experience overall!

Cons

As with many content management systems, it takes some getting used to. There are nuances that are not easily observed. Training is absolutely required.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease to use LMS with a lot of capabilities!

Reviewed on 10/04/2024

Pros

I loved how easy it was for our team to start using Absorb. The implementation process was great! I also loved all the features that Absorb provided us with that our old LMS didn't, such as forums and curriculums.

Cons

My team is new to Absorb, so there may be a better solution, but what we found was the Survey capability wasn't where we wanted it. The basic survey wasn't what we were looking for so we created one with Absorb Create to get the same reporting capabilities, but the problem with Create was the design and formatting limitations.

Alternatives Considered

Valamis LXP

Reasons for Choosing Absorb LMS

Our old LMS didnt' have the capabilites we were looking for to support our end users.
Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A well rounded LMS with great branding capabilities.

Reviewed on 12/04/2024

The LMS has been great overall from navigation, content delivery, engagement, and the branding...

The LMS has been great overall from navigation, content delivery, engagement, and the branding capabilities.

Pros

The great degree of customization available.

Cons

Some UI features could be improve for a richer experience

Aimee
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for first time eLearners

Reviewed on 28/03/2024

overall great experience! Bringing eLearning to our employees will be key to consistant new hire...

overall great experience! Bringing eLearning to our employees will be key to consistant new hire training!

Pros

Implementation was failry easy and all staff are great with communication and getting things done. TGhey worked within our budget.

Cons

We should have done more training on the Create portion prior to implementation.

Alternatives Considered

BambooHR and Litmos

Reasons for Switching to Absorb LMS

functionality vs. cost was the key factgor in decision making. Absorb had more Create options and was lower on cost as well!
Erin
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exceptional implementation experience!

Reviewed on 28/02/2024

Pros

Our biggest pluses for Absorb are the integration with Salesforce and users being able to take courses directly from salesforce and the ease of use for our admins to create and manage courses.

Our implementation experience with [sensitive content hidden] as our Implementation Manager was exceptional. We always felt informed, supported, and capable of transitioning to our new LMS.

Customer support ranging from the development team to the billing team has been outstanding.

Cons

The only thing we'd love to see is the ability for the Absorb design/customizations be able to transfer over to the Salesforce experience for users, for course branding consistency.

Alternatives Considered

MapleLMS and Forj

Reasons for Choosing Absorb LMS

We wanted to have a simpler process for variable pricing by audience and allow learners to access the courses directly from salesforce.

Switched From

Forj
Stefan
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use LMS platform with the right amount of features for our needs

Reviewed on 28/04/2022

We were looking for an LMS platform for internal training that could be expanded to customer...

We were looking for an LMS platform for internal training that could be expanded to customer training afterwards. The sales engagement with Absorb LMS has been a great experience, providing us with the tools and knowledge to properly evaluate the platform (including a trial portal which we could test with our own content).

Onboarding was well structured, with a clear plan of tasks to accomplish both on our side and on the vendor side. Absorb provides a series of well-made self-training modules to go through, which complemented the training provided by the implementation project manager.

Compared to other LMS, the platform itself is easy to use while providing a good breadth of features for our use. It's a mature product, with a solid backend. We did not experience any performance issues or security concerns.

Look and feel customization is relatively basic. The interface is also quite rigid: for example, thumbnails or banners must have precise dimensions, otherwise images are stretched. Because of that it requires a lot of efforts, trials and errors, if you want to have a visual experience distinct from the Absorb default.

The main shortcoming we experienced is that some common workflows could be streamlined. They can involve a lot of clicks, which is irritating when you're repeating the same workflow several times in a row. Keyboard shortcuts could be introduced to facilitate some operations, which would alleviate this.

Pros

Easy to use
Solid onboarding training for admins
Provides content hosting
Supports SCORM and xAPI (Tin Can)
Supports Instructor Led Classes
Zoom integration
BambooHR integration
Salesforce integration
Overall mature platform
Great customer support

Cons

Look and feel customization lacks flexibility
Some workflows could be streamlined, especially for course management
No actual course authoring functionality: users need to import learning objects created with external tools, such as 3rd party eLearning authoring tools. This is fine for our needs, but it would add flexibility if there was at least some content authoring functionalities.

Alternatives Considered

Skillsoft, Cornerstone LMS and Litmos

Reasons for Switching to Absorb LMS

The intersection of ease of use, features, customer service and costs of Absorb was superior to all other alternatives we considered. Some were superior in terms features but were too expensive for our needs. Some were less expensive but the customer service was a concern. Some were not as user-friendly. It all came down to that equation: ease of use + features + services + costs. Absorb LMS hit the sweet spot for us.
Fidela
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product and great services

Reviewed on 21/02/2024

Pros

Absorb LMS is well-regarded for its user-friendly interface, robust reporting and analytics features, and its ability to easily integrate with other systems. It also offers a range of customization options to suit different organizational needs. Absorb customer service is very responsive and provides top tier customer support.

Cons

Absorb LMS is alway considering feedback from their customers. It's great that they have an area to provide some feedback and they actually look into it and provide updates from their team.

Clinton
Overall rating
  • Industry: Machinery
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Absorb LMS: A Great Learning Management Solution for Everyone

Reviewed on 29/04/2024

Pros

Everyone should adopt Absorb LMS because it is a reliable learning management system.
I like simplicity of the features of Absorb LMS.

Cons

Absorb LMS meets our needs.
No flaws about Absorb LMS.

Elsie
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Absorb more with Absorb

Reviewed on 10/04/2024

Mostly positive. I especially appreciate how supportive our CSM is to our team. Very responsive...

Mostly positive. I especially appreciate how supportive our CSM is to our team. Very responsive when we have questions.

Pros

Versatile. Great support. Leader in the industry. Lots of content available, as well as the ability to add our own content.

Cons

Learner AI assist would be great as navigation is not always intuitive to some learners. THis is on the roadmap, so that will solve that.

Krisstina
Overall rating
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Absorb LMS

Reviewed on 27/03/2024

Pros

The Admin panel is very intuitive for self learning and navigation. The flexibility in the end user view was so configurable that we made this an very easy to use system for our audience.

Cons

The reporting structure within the Admin panel is extremely rigid. Ultimately, this was not as useful for us and we had to export all of our information out of the system and manage it elsewhere.

JoAnna
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great platform for our students and instructional staff

Reviewed on 05/04/2024

Pros

I love the ability for students to emotionally engage with the course objectives through video storytelling. I love the self-grading aspect and user-friendly interface for the students. I appreciate new features such as Analyze to monitor student activity.

Cons

While it is pricey, I have found much value in the cost. I wish I could make some changes to the flow and student engagement activities.

Melissa
Overall rating
  • Industry: Food Production
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

This is a solid LMS

Reviewed on 11/03/2024

Pros

We now have one complete year of use with Absorb LMS. All of our training cycles have been successful. There were no issues with courses completing. If problems did come up, it was because of access getting into the system (a quirk of our integration), not a technology problem with the LMS itself.

Cons

Wish the standard version came with more of the advanced features available at the buy-up plan.

Viviana
Overall rating
  • Industry: Computer & Network Security
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great platform outstanding customer service

Reviewed on 21/03/2024

Pros

That is user friendly. We can run reports. Send automatic notifications to all the learners.

Cons

The capability to be integrated with other platforms.

Steven
Overall rating
  • Industry: Public Safety
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to Absord

Reviewed on 11/04/2024

It's been great the two months I have been using it.

It's been great the two months I have been using it.

Pros

The majority of the features are very intuitive to utilize, and our Rep [sensitive content hidden] is amazing with the level of support she offers.

Cons

I think a few features are missing that other LMS systems, like post-hiring day enrollments not tied to another course.

Luci
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Elevate Your Content Creation

Reviewed on 10/04/2024

Pros

Absorb stands out for its intuitive content creation tools, making it easy to design engaging learning materials with minimal effort. The interface simplifies the process, allowing for seamless customization of multimedia elements. Additionally, the platform's responsive design ensures that content looks great, enhancing the learning experience for students.

Cons

Can't say I dislike anything right now. I will come back and update with time.

Nery
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Why absorb

Reviewed on 09/04/2024

Pros

I like the customization and implementation process.

Cons

There are a lot of functions that need to be developed further for ease of use.

Payal
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Absorb LMS: Make Your Online Learning Interactive

Reviewed on 18/06/2023

Pros

Absorb LMS has the excellent customer support. Integration with PowerBi is easy. Training and reporting are boosted with the help of Absorb LMS through automation.

Cons

I haven't find anything to dislike about Absorb LMS. Wherever I was having difficulties the customer support provides excellent solutions.

Danielle
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

No Regrets

Reviewed on 02/11/2022

Absorb has allowed us to provide customized learning experiences for our employees, and we were...

Absorb has allowed us to provide customized learning experiences for our employees, and we were also able to incorporate additional professional development course libraries to expand learning opportunities.

Pros

We chose Absorb as our first Learning Management System. The design isn’t too complex, which made it easier to transition previously manual instruction to online learning. It is intuitive enough that we can allow non-trainers to create content without needing to be system experts. While we were not initially satisfied with Absorb’s customer service, within the last year (2022), they have become extremely responsive to all requests for assistance and also invite feedback and recommendations for improvement.

Cons

Sometimes the system design has what seems like obvious gaps or things that don’t work as smoothly as we would prefer for learning management. We would also like to see much more effort in the user experience to allow better filtering and course organization.