Clover Reviews

It's very easy to use, and I love how it accepts so many kinds of credit cards and forms of payments!

I don't like how sometimes it will take a few tries to read a card, which can make customers desperate and annoyed.

Clover is an easy to use platform for both the costumer and company.

Clover requires a fee, it is not free to use.

Clover is very user friendly, they have different hardware options they can operate from and cloud based system.

The only cons I would have about Clover is that they could be high price, they have sometimes system crashes, it can take offline payments, but some they may require internet connection

The initial implementation was relatively easy.

Statements were challenging to reconcile. Customer Service should be referred to as Customer Dis-service.

Nothing at all. They shut down my account without any notice.

Customer service, service itself, sales representative

There are nothing to talk about pros. Only cons

Customer service and they will take your money even though you ask them not to. I had to close my restaurant for personal issue, so i called the clover and spoke to someone regarding Monthly clover service charges and he said no problem. However, they debited 9 months $49.00 for subscription plan fee (not the machine lease fee). They would not give you money back nor care to contact you because its their mistake

I liked the POS system however it has a learning curve. After playing around with it for a couple weeks I was able to better navigate the device. It was a very easy setup.

Not what I thought it was going to be like. I was not informed of the additional charges and App Store fee. It was difficult to integrate online booking and salon management with this system. I ultimately had to change. I think it is a wonderful system for maybe a restaurant or other type of business not for salons or spas - in my opinion.

Clover is the easiest to use, most dependable, most reliable POS application out of all I have tried. US based support and competitive pricing.

They take the fee out after the deposit instead of before like most of the others do.

Easy to use, updated system to keep up with the new technology

Customer service needs a little more help with the hold time

It was quick and easy to set up. The device was easy to use in my store.

No inventory system
No calculation of sales tax

Easy to use and install, but be carefull when you close out your account

I give 1 star because I cant give 0 stars, be carefull with this company, I stopped working with them and paid everything, after 2 years the put me in collection and asking me for a payment I already did, I been with this for 2 years, every time they call me ask me for alot of paperwork and they said that I owe $700 dlls, I proof everything thing and now they get back with this, not happy about this.

All the information that I need is easy to see on the dashboard. Their devices look slick, modern, & hi-tech.

Their terminals are expensive. They no longer allow payment requests/invoicing for healthcare offices.

easy to set up and easy to use also the customer likes it

they trap you into a crazy long contract

It is very hard to find anybody that will want to work with a second amendment business. I was suggested Clover and was doubtful. When I contacted them they were extremely nice and told me they were all in on providing for a second amendment community! Setup was a breeze and ive never had a issue with them!

I've not had a negative experience yet. So i cannot complain

Was informed I was sent to collections before it became it extravagant amount to owe.

Horrible costumer service. One guy was completely rude. Everyone has accents and are difficult to understand. Could not afford the monthly billing fees which I was not forewarned about so got an NSF notice from my bank and was sent to collections. The process of trying to complete the compliance paperwork was so tedious, took so long, was full of technical jargon and could not get any assistance with it.

SUPER QUICK AND EASY TO ACCEPT PAYMENTS, EVEN GOOGLE PAY AND APPLE PAY

PUTTING IN THE RECEIPT PAPER IS A LITTLE TRICKY SOMETIMES, CAUSE IT WILL GET SIDEWAYS.

Awful customer service. Regularly increase prices, sign you into new lease periods without your knowledge. Advised to send an email to give 30 days notice, only to be told they need a signature. They want £480 in terminal lease costs despite my lease finishing in July 2023 (I signed an 18 month lease in February 2022) Worst card service provider I have used in 15 years of business. Next day terminal delivery never happens, quality of terminal is awful (continually breaks). I've just read other comments and I'm not alone. Avoid this company at all costs.

I do enjoy and I am grateful for Clover. I do because Clover is a nice way to get points and it is a reward system when you go get points, check in, and get deals/promos with restaurants and cafes. I like when you can get the ability to order and pay for your food and drinks.

I wish for some restaurants to expand and be open to Clover for nice deals, promos, and rewards to give back to customers for sure since at the end of the day, support is the key for support.