MailerLite Reviews

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2131 Reviews

- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cheaper alternative with all the bells and whistles
Reviewed on 30/03/2024
Once we got in, it's been smooth sailing since
Once we got in, it's been smooth sailing since
Pros
Really cheap and efficient when compared to more expensive alternatives, while providing the same features. I love it!
Cons
It's almost like they don't like money. We had to make a public post on Twitter for them to allow us to sign up. It was ridiculous really
- Industry: Design
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best free option
Reviewed on 16/12/2024
Mailerlite is great. I usually recommend it to my clients who are just starting their business...
Mailerlite is great. I usually recommend it to my clients who are just starting their business because its free plan is so good. It’s really easy to segment your audience and has a good range of capabilities.
Pros
Their free plan offers a fantastic range of features, including automations so it’s very useful for creating a sales funnel and delivering free ebooks if you’re just starting, and don’t have enough of an email list as yet to justify a paid plan. And when you do upgrade its features are great.
Cons
The design capabilities aren’t the greatest and the interface is a little clunky until you get used to it.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Best for those who are just starting out in email marketing
Reviewed on 31/05/2024
I've been using MailerLite for over a year now for my client and I'm happy that it's not that...
I've been using MailerLite for over a year now for my client and I'm happy that it's not that complicated. At first glance and use, you'll know how to send emails, add subscribers manually, and make automated emails. I really recommend this for those who don't have big list yet.
Pros
It's beginner friendly unlike other email marketing platforms. The features are easy to understand especially the automations and campaigns.
Cons
The segmentation is limited making it hard to make a more comprehensive segment of subscribers.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great experience with Mailerlite.
Reviewed on 07/01/2025
Has been great so far, just needs more options in customizability of emails
Has been great so far, just needs more options in customizability of emails
Pros
The Simplicity and prompt customer care.
Cons
Need deeper level of customizability in emails
- Industry: Education Management
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great E-Mail and Landingpages with Stripe payment integration :-)
Reviewed on 16/12/2024
Pros
Perfect Support, Powerfull E-Mail campaings, Landingpages, and payment integration with Stripe :-)
Cons
Nothing so far :-)
No complains, keep on improving the quality of the products
Alternatives Considered
MailchimpReasons for Switching to MailerLite
- Industry: E-Learning
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Overall cheap and simple which is good for a newbie
Reviewed on 25/11/2024
It was ok but the customer service was not the best and something were quite challenging to get done
It was ok but the customer service was not the best and something were quite challenging to get done
Pros
Very simple platform. You can learn to use it easily.
Cons
Not much functions and can be very stressful at times to get done as not much support on the free plan.
- Industry: Publishing
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MailerLite is worth your time
Reviewed on 17/12/2024
I've had no trouble sending out newsletters and missives to my mailing list while I've been with...
I've had no trouble sending out newsletters and missives to my mailing list while I've been with MailerLite. And that's what you want from this service - ease of use. Set and forget, so to speak.
Pros
It is easy to use and there is great support on the back end. It's also more reasonably priced than other email marketing sites.
Cons
I don't really have anything negative to say.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
customer help
Reviewed on 14/12/2024
excellent help and easy usability with great templates
excellent help and easy usability with great templates
Pros
constructive and direct clear instructions
Cons
Nothing I can think of at the moment, nn
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent, EXCELLENT customer service
Reviewed on 19/12/2024
Overall, I am very pleased: price points are very good and fair, with monthly or annual billing...
Overall, I am very pleased: price points are very good and fair, with monthly or annual billing options, site interface is intuitive and attractive. Integrations are only expanding and getting better!
Pros
MailerLite's customer service is, bar none, the best of any technological company! If for nothing else, sign up for their service! The product is dynamite, too! ;-)
Cons
The intricacies of 'migrating' from Classic to New was unnerving.
- Industry: Music
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive and Easy to Use
Reviewed on 19/12/2024
It has been a good product for my organizations to do bulk emails promoting our activities.
It has been a good product for my organizations to do bulk emails promoting our activities.
Pros
It is very intuitive and easy to use. I have used some of the other major products in this space and have found some of them quite clunky and hard to use.
Cons
I would like it to be possible to send a test email to more than one email address.
- Industry: Photography
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great for Scaling and Segmentation, But Could Use Better Email Templates
Reviewed on 25/09/2024
I switched to MailerLite after using FloDesk, which I loved but didn't have a robust enough system...
I switched to MailerLite after using FloDesk, which I loved but didn't have a robust enough system for my needs. MailerLite has allowed me to set up multiple lists that market to different types of people, and has helped me scale my business.
Pros
MailerLite is pretty easy to understand, set up, and use. It was important to me that I was able to segment my lists and have great insights and MailerLite checks those boxes.
Cons
The thing I like the least is that the templates for emails aren't very stylized or pretty. They get the job done but I really wish there were better templates.
Response from MailerLite
Hi Rebecca,
We really loved reading your reviews. We would love to understand more on how we can improve our templates. We also think you would make such a great case study! If you are interested, get in touch! And we can have a chat.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effortless Email Marketing with MailerLite
Reviewed on 09/02/2024
My experience with MailerLite has been incredibly positive. It's a powerful tool that simplifies...
My experience with MailerLite has been incredibly positive. It's a powerful tool that simplifies email marketing, from designing newsletters to automating complex campaigns. The platform's reliability and scalability have allowed us to grow our email list effectively while maintaining high engagement rates. The insights provided by MailerLite have been invaluable in optimizing our marketing strategies. It's a cost-effective solution that delivers on its promises, making it an essential tool for marketers aiming to maximize their email marketing efforts.
Pros
What I liked most about MailerLite is its intuitive user interface and ease of use. Creating and managing email campaigns have never been more straightforward, thanks to their drag-and-drop editor and comprehensive analytics. Their customer support is exceptional, providing timely and helpful assistance whenever needed.
Cons
While were love Mailerlite, it's worth noting that the SEO features for websites and landing pages could benefit from further development
Alternatives Considered
WixReasons for Choosing MailerLite
Mailerlite is just more useful and easy to use.Reasons for Switching to MailerLite
- Industry: Publishing
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Well priced email automation for beginner email marketing
Reviewed on 27/03/2024
I'm happy with MailerLite experience. I had good support and they reply fast. I had some misundersta...
I'm happy with MailerLite experience. I had good support and they reply fast. I had some misunderstandings with them, but the communication about it was done with care.
Pros
At the moment of signing up the offer was better than competition, pricing is good too. There are all the basic to medium features someone would need to set up automated email campaigns with low cost entrance, that includes hosting and editor for landing pages.
Cons
Pricing has increased during my time of using it, and new competition appeared with better cost to features ratio, where you don't really pay monthly, but it depends on number of emails sent. So it depends on what type of pricing you need and how many emails you send.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fast & Reliable Way To Get Our News To Our Customers
Reviewed on 10/02/2024
Just going from the old interface to the new was a little tricky, for me at least because I was so...
Just going from the old interface to the new was a little tricky, for me at least because I was so used to things the way they were. The folks at MailerLite actually surprised me at how helpful they were in both the speed of their responses and the content of them too... like someone actually read my questions and actually answered them... not just sending me a link to their FAQ page, we've all had that kind of "no-help" help, and it can be maddening. MailerLite has been absolutely terrific, can't say enough good about them.
Pros
Once you get in a groove on the interface, emails are remarkably fast to create and send. Just about as fast as a Facebook post but obviously with a lot more direct reach.
Cons
Not a whole lot. The one suggestion I might have would be the ability to incorporate something like TINYPNG directly in to the interface. Lots of times I'll use the same graphics for a website and just upload them to MailerLite for the email. Saves me time when I'm doing work at 3am. Be nice to have a 1100px wide graphic at 150k knocked down in size, both mechanical and file size, automatically. It'd make for smaller email overall size.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
If you are looking for a tool that just does emailmarkering right, then Mailerlite is it!
Reviewed on 02/01/2024
I have onboarded multiple clients to Mailerlite. I feel the tool is easy to use and offers most...
I have onboarded multiple clients to Mailerlite. I feel the tool is easy to use and offers most features one would want when looking for an emailmarketing tool. It is very affordable and has a great customer service.
Pros
I like the fact that it is very straightforward in its use. In theory you can start using the tool without going trough manuals or guides.
I like the fact that they have a chat support. If you do have a question you want to be able to ask it. They are open to suggestions and have a communication line for bugreporting.
The drag and drop editor makes it easy to create emails.
It is a EU tool so it is in line with GDPR regulation.
The price is very affordable and allows any company size to start out with emailmarketing.
Cons
The tool is a bit let mature then for example Mailchimp. The last couple of months with the launch of the new editor there have been a couple of bugs in the editor and how it was displaying in mailboxes. Support was reachable and they did follow up on those issues. It would be great to have a build in tool to test how the emails look in different mailboxes. Another great tool would be to have a way to test automations more easily.
Alternatives Considered
MailchimpReasons for Choosing MailerLite
Pricing of Mailchimp is just to high and most clients don't want all the extra features Mailchimp comes with.Switched From
MailchimpReasons for Switching to MailerLite
- Industry: Publishing
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Overall a good mailer
Reviewed on 03/10/2024
Overall, it is good, but the image upload limit may be a factor why I may leave.
Overall, it is good, but the image upload limit may be a factor why I may leave.
Pros
It is easy to manage the form and set things out so everything is clear.
Cons
I really, really dislike the 2mb image limit. It's really frustrating.
Response from MailerLite
Hey Joseph!
Thank you for taking the time to leave us a review. You would be happy to know that the image limitation has been fixed from our end. Now any images above 2MB gets optimized to fit with our size requirements. So now users can upload images with size greater than 2MB!
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy to Use - Switched from MailChimp
Reviewed on 01/04/2024
Pros
Love how easy it is to set up email campaigns, track engaged users, and create landing pages. I was really able to customize everything to my business branding.
Cons
Very few cons. One is the pricing. I think it is very akin to other email management providers, just wish it was cheaper. I wish you could track the origin of clicks to a landing page - that would be fabulous. Instead, I used Milkshake for that.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Review of MailerLite from a beginner.
Reviewed on 25/02/2024
I am slowly "coming up to speed" and hope that I will be less frustrated as I continue to learn and...
I am slowly "coming up to speed" and hope that I will be less frustrated as I continue to learn and incorporate all of its features.
Pros
Good deliverability. Wonderful chat support - great support team!
Cons
Not as user friendly as I would like. I'm having to go to chat support and this is after watching tutorials. I admit, I am not a "tech" yet hoped it would be easier to use.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love it must have
Reviewed on 29/09/2024
Overall, my experience with MailerLite has been extremely positive. I have been able to effectively...
Overall, my experience with MailerLite has been extremely positive. I have been able to effectively communicate with my target audience and drive engagement with my email campaigns. The analytics provided have allowed me to track the success of my campaigns and make data-driven decisions for future strategies.
Pros
The user-friendly interface of MailerLite is what I liked most about this product. Navigating through the platform is incredibly easy, and I was able to create professional-looking email campaigns in just a few minutes. The drag-and-drop editor is intuitive and allows for customization of templates to fit my brand's aesthetic. Additionally, the automation features have saved me a significant amount of time by setting up drips campaigns and autoresponders.
Cons
However, one aspect that I found to be a bit cumbersome was the lack of advanced segmentation options. While the basic segmentation features are sufficient for my current needs, I can see how more complex campaigns might require more robust segmentation capabilities.
- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best value for the money!
Reviewed on 16/02/2024
My overall experience with MailerLite has been wonderful. I have learned many things from their...
My overall experience with MailerLite has been wonderful. I have learned many things from their knowledgable support team and their videos. All these things have helped me to be able to grow my business. I definitely would recommend them to anyone who needs to build a business using this type of platform and could use some professional guidance along the way. No need to worry, they are right there to help!
Pros
When I first started using mailerLite, I had absolutely no idea how to do anything related to the field I am now working in. I was very happy to see that mailerLite"s support team would reply to questions in a timely manner. They also have easy-to-follow videos that helped me along the way. Everyone who I had the pleasure of communicating with was pleasant, knowledgeable, patient and dedicated to helping make the process easy for me to understand!
Cons
I have not encountered anything that I did not like regarding Mailerlite.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
MailerLite - We've Been Using It For a While. Here's What I Think
Reviewed on 24/11/2024
MailerLite has proven sufficient for us with getting out our weekly newsletters, building a mailing...
MailerLite has proven sufficient for us with getting out our weekly newsletters, building a mailing list, and doing so at a competitive price.
Pros
I love that MailerLite's pricing follows a "pay as you grow" model. We've been using MailerLite for a while now for our weekly newsletter. At the start, the service was free for our first 1000 subscribers, but we switched to one of the premium plans once we grew our list beyond that count. It's nice to be able to upgrade after we've also had returns on the mailing list service, rather than paying a premium price as a newbie. It should be noted that MailerLite also has competitive pricing in comparison to other mailing list services.
Cons
In all honestly, I don't particularly have a negative to offer about MailerLite at the moment from my own experience. However, I did hear that they deleted many free users from their systems earlier in the year. One may need to be cautious with regard to the longevity of their free plan.
- Industry: Design
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excelent for small businesses and professionals
Reviewed on 27/12/2024
Excellent. I could set up my audiences and build a nice landing page, the free trial allows to...
Excellent. I could set up my audiences and build a nice landing page, the free trial allows to explore the various features.
Pros
Easy to set up and friendly UI and user experience
Cons
Maybe plans. It is affordable but for similar monthly plan, I preferred to stay with MailChimp
Reasons for Switching to MailerLite
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This is the best I have used
Reviewed on 29/03/2024
Since day one I have LOVED MailerLite. When I have a question or an issue, their customer service...
Since day one I have LOVED MailerLite. When I have a question or an issue, their customer service is on top of it and digs in and helps me. I became certified with their awesome MailerLite Academy which was super helpful. As a designer, it was important to me to have the capability of designing the emails just how I want them without coding. This is the best I have used doing that. I also use their email cleaning product that streams in so seamlessly. Great product!
Pros
Easy to use
Great Customer Service
Great Stats
Beautifully designed
Cons
There are a few clunky parts when it comes to subscriber management but nothing too bad. Some of the design modules could be better.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Straightforward and functional
Reviewed on 04/04/2024
I use it twice a month now to send out newsletters. So far, everything goes smoothly and I have...
I use it twice a month now to send out newsletters. So far, everything goes smoothly and I have actually recommended it to my writer friends. It is such a great tools for starting authors who wants to build their brands but not breaking the bank yet.
Pros
When I first started MailerLite, I didn't have any knowledge about email marketing and struggled to figure out how to set up everything. MailerLite provided actual help (in person, not bots) who patiently guided me throughout the process. They also respond queries to emails in reasonable time and again, I was corresponding with actual person. I think this is the competitive advantage of MailerLite.
Cons
Nothing, really.
Initial setup was challenging, but it should be the same with others.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
[sensitive content hidden] is amazing!
Reviewed on 13/12/2024
Thanks so much, [sensitive content hidden]! you have made this process super seamless and sooo...
Thanks so much, [sensitive content hidden]! you have made this process super seamless and sooo helpful I mean, look at all the things I was missing/needed to tweak... Without your help, I would be crying and giving up and walking away. You have made my day so much better. Thank you and Glory to the most High God for sending you today!
Pros
Amazing customer support - need I say more!
Cons
nothing so far - I have had what I needed in terms of documentation, videos and support to help my navigate through the system.