--- description: Learn more about Survicate. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Survicate Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Survicate](/software/101401/survicate) # Survicate Canonical: https://www.getapp.com.au/software/101401/survicate Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/101401/survicate?page=2) > Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations. > > Verdict: Rated **4.6/5** by 99 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Survicate Collect multichannel customer feedback via email, website, mobile apps, and in-product surveys. Monitor NPS, CSAT, and CES scores over time to track experience improvements. Use AI-powered tools to instantly analyze open-ended responses and detect trends. Centralize all your feedback sources into a single platform with the Insights Hub and automatically categorize, analyze, and extract insights. Visualize customer sentiment with real-time dashboards and customizable reports. Automate workflows integrating with 40+ tools like HubSpot, Salesforce, and Intercom. Personalize surveys using advanced logic, user attributes, and behavioral targeting. Identify customer pain points early to reduce churn and improve satisfaction. Reach global audiences with multilingual surveys and automatic translations. Launch surveys quickly using an intuitive no-code builder and hundreds of prebuilt templates. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 99 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Survicate - **Location**: Warsaw, Poland - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 0.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Survicate offers flexible plans for every stage of growth—starting with a Free plan (25 responses/month) ideal for beginners, and moving to Starter ($79/month) for short-term projects and basic AI-driven insights. The Growth plan ($49/month billed annually) unlocks unlimited active surveys, multilingual targeting, AI sentiment analysis, and team collaboration features, while Volume (from $299/month) and Pro (from $299/month) plans support high-volume, multi-channel feedback with deep targeting, mobile SDKs, dashboards, and advanced integrations. Enterprise plan (from $499/month) delivers full platform access, premium compliance like HIPAA, dedicated success management, and white-glove onboarding for organizations needing scalable, secure feedback operations. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Polish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - API - Access Controls/Permissions - Advocate Management - Alerts/Notifications - Anonymous Feedback - CRM - CSAT Survey Structure - Campaign Management - Conditional Logic - Continuous Feedback - Conversion Tracking - Customer Engagement - Customer Experience Management - Customer Segmentation - Customisable Branding - Customizable Fields - Customizable Questions - Customizable Reports - Customizable Templates ## Integrations (68 total) - AWeber - ActiveCampaign - Agile CRM - Airtable - Amplitude - Braze - Calendly - Campaign Monitor by Marigold - Close - Coda - Constant Contact - Copper - Customer.io - Drift - Drip ... and 53 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software) ## Related Categories - [Survey Software](https://www.getapp.com.au/directory/234/survey/software) - [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software) - [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software) - [Personalisation Software](https://www.getapp.com.au/directory/609/personalization-behavioral-targeting/software) - [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software) ## Alternatives 1. [SurveyMonkey](https://www.getapp.com.au/software/2371/surveymonkey) — 4.6/5 (10426 reviews) 2. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2794 reviews) 3. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (945 reviews) 4. [Microsoft Forms](https://www.getapp.com.au/software/2057516/microsoft-forms) — 4.6/5 (320 reviews) 5. [QuestionPro](https://www.getapp.com.au/software/103311/questionpro) — 4.8/5 (522 reviews) ## Reviews ### "A strategic partner for IT teams" — 5.0/5 > **Julio** | *22 October 2024* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Survicate is a tool that enables IT teams to turn data into actionable insights, improving service quality and user satisfaction. By providing an easy-to-use and highly customizable platform for collecting and analyzing feedback, it becomes a strategic partner for any organization seeking to optimize its technology operations. > > **Cons**: I don't have any negative comments to raise. > > We find Survicate ideal for collecting direct feedback and tailoring surveys to the specific needs of each team or project. It's also invaluable for evaluating new tools and technologies, measuring team efficiency, and optimizing support processes, making it an indispensable tool for our teams. ----- ### "Happy to meet with Survicate" — 5.0/5 > **Harun** | *15 November 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Definitely deserves it cost. Easy to use good connection with Salesforce and also easy yo customize. > > **Cons**: Can have salesforce app to connect with Salesforce. Also it would be good if it has link shortening option. > > It was easy to use and easy to connect with Salesforce. Support team is very responsive i was able to get help whenever I neeeded. ----- ### "Jacob from Support was Great" — 3.0/5 > **Verified Reviewer** | *30 January 2019* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Embedding a question into an email intergrated with intercom is a killer feature. > > **Cons**: That I managed to not realize I was not in my company environment until after I sent out a survey to 1,000 people. Maybe make it more clear when you're using a free account? > > Support managed to solve my issues, super well. ----- ### "Agility in extracting insights from our clients." — 5.0/5 > **Anonymous User** | *14 November 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Creating fully integrated surveys in my platform is simple, fast, and seamless for every user today, including features for Learning Curve, Review Feedback, and Template Customization. > > **Cons**: Ability to run image-based A/B tests easily and effectively across campaigns and workflows. Right on > > I'm very satisfied; I'm a product designer, and we love launching various quantitative surveys to understand our users' pain points. Survicate's reports are great for making quick decisions. ----- ### "Survicate Feedback" — 5.0/5 > **Pritish** | *22 November 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: Template customization and the Survicate support team\! It is a great tool and serves our needs very well. > > **Cons**: I think more question types could be added. For example, if I want to add some instructions to a response, I use the thankyou message option as of now. I guess a dedicated instruction style message(and further customizations) could make more sense. > > 10/10 so far. The support team is so nice and helpful when it comes to in-survey support or testing out new features for free. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/101401/survicate?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/101401/survicate) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data