Zoho Books

4.4 (653)
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Online accounting software for businesses of all sizes

Overall rating

4.4 /5
(653)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.2/5

90%
recommended this app
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653 Reviews

Caroline
Caroline
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Organized and improved accounting

Reviewed on 02/05/2024

perfect to have a compliance with the company's accounting without overlooking something, it is...

perfect to have a compliance with the company's accounting without overlooking something, it is really easy to use and it improved my progress at work

Pros

Zoho Books has allowed us to improve in the accounting area, having a perfect administration of expenses, accounts, invoices, payments and other tasks to be carried out, it manages a magnificent online accounting function, keeping all the payment reports up to date without forgetting invoices or payments to make, it is a very complete platform with its tools.

Cons

In my personal opinion, it is a perfect platform that there is nothing to improve or change.

Jabir
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good Online Accounting Software

Reviewed on 01/06/2023

Simple software, can do the accounting with less accounting knowledge, its able access from any...

Simple software, can do the accounting with less accounting knowledge, its able access from any were in online.

Pros

ZOHO has many other apps implementation and its able to customize according to our requirement.

Cons

Reporting format of Balance sheet and Profit loss in excel need to improve.

Alternatives Considered

QuickBooks Time and TallyPrime

Reasons for Switching to Zoho Books

Can Access from anywhere, for our client can access from the abroad
Verified Reviewer
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Basic Invoicing and Overview tool

Reviewed on 03/06/2024

Pros

It is basic and does not have too many features. It is included in the overall Zoho system.

Cons

Templates are limited and creating invoices in various languages is problematic to setup.

Ava
Ava
Overall rating
  • Industry: Program Development
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Smooth Invoicing and Bookkeeping

Reviewed on 26/10/2024

Zoho Books works well for basic bookkeeping needs, though more customization options could make it...

Zoho Books works well for basic bookkeeping needs, though more customization options could make it even more effective.

Pros

Creating and tracking invoices was quick and easy, helping me keep an eye on cash flow without extra effort.

Cons

The customization options for invoices and reports are a bit limited, which can make them feel generic.

William
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Support

Reviewed on 16/10/2023

NO Support

NO Support

Pros

It is easy to setup and start using it. I loved it a lot but their support SUCKS

Cons

Their support sucks you go back in forth with someone that doesn't know about accounting.. So I am just going to find something else can consider all the work I have done in my account as a loss....

Alternatives Considered

QuickBooks Online

Reasons for Choosing Zoho Books

It seemed easier for what I needed

Reasons for Switching to Zoho Books

I am going back to QuickBooks what support they have is better than Zoho Books
Mohamed
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

"A full accounting app at a very good subscription price!"

Reviewed on 04/08/2024

The best thing that has happened to me is the ease with which I can now complete all accounting...

The best thing that has happened to me is the ease with which I can now complete all accounting activities with Zoho Books. To be honest, I dislike accounting because of the amount of number management that is needed. It has, however using Zoho Books makes things lot simpler to do. For creating accounts receivable, it has been my savior because it is incredibly safe and you can be sure that the data you enter won't be compromised.

Pros

One of the easiest interfaces for creating estimates and invoices is Zoho Books. It gives enterprises flexibility by enabling the creation of estimates with and without GST. The main benefit is that it offers a range of plans at reasonable prices to accommodate diverse business needs.

Cons

Reports and invoice customisation in Zoho Books is limited. While integrating Zoho Book with other ZOHO apps is simple, doing so with other apps can be difficult. Data migration is quite difficult for businesses with a lot of data.

Danya
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Using Zoho Books

Reviewed on 30/10/2024

Pros

It is very interactive.
The availability of a free plan
A good alternative to other major accounting software.
Excellent customer portal
Easy to use

Cons

Maximum users should be more than 10
A better support

Alice
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho for Self employed individuals or Corporations is great!

Reviewed on 19/09/2024

Pros

invoice and track payments from different clients

Cons

ease of use and multiple options available to keep my business. My favorite is the invoicing feature that's free

Verified Reviewer
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Zoho Books Review

Reviewed on 14/06/2024

Pros

- Good mobile app which is fast
- Good logo which is attractive
- Efficiency and quality

Cons

- Extra charge for turning uploaded documents into transaction.

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Limited customisation

Reviewed on 01/07/2024

Pros

Intuitive Design: Easy to navigate, with a clean and organized layout.Minimal Learning Curve: Simplifies the process of managing financials, even for users with limited accounting knowledge.

Cons

Zoho Books doesn't have built-in payroll features and relies on third-party integrations, which might not be as seamless or comprehensive.

Addison
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Time & Expense Tracking Solution

Reviewed on 04/12/2023

Pros

Availability of mobile application is what I like most since I am able to track time and expense on projects on the go.

Cons

I currently face zero errors when using ZB.

Tanveer
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho Books: An Online Accounting Solution that Meets Our Needs

Reviewed on 29/04/2024

Pros

I like the exceptional features of Zoho Books.
Zoho Books meets our needs because it has been a reliable online accounting software.

Cons

Zoho Books is reliable and flawless.
I do not dislike Zoho Books at all.

Cassandra
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

User friendly

Reviewed on 07/06/2024

Pros

The app is so easy to use, it's simple and takes the stress out of book work.

Cons

There are no cons for my business needs, I love the app.

Michele
Overall rating
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My Experience With Zoho Books - A Great Accounting Software

Reviewed on 10/07/2024

Pros

When it comes to accounting and handling accounts payable, Zoho Books offers great features.
It makes invoicing easy and handles payment processing really well.

Cons

With Zoho Books, there has been zero malfunctioning reports.

Jeethendra
Jeethendra
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

From free to paid subscription

Reviewed on 11/09/2023

Overall I liked the experience since we deal in both retail & software industry in one account...

Overall I liked the experience since we deal in both retail & software industry in one account itself.

Pros

The ease of using the zoho books across all the device since the data is stored in server rather than tally in which the data is stored locally in the system.

Cons

Nothing to complain as such, but you can say demo or training is necessary extensively to use the application in more productive way.

Alternatives Considered

QuickBooks Enterprise
Celina
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Smooth Business Accounting Software

Reviewed on 29/04/2024

Pros

It handles payment processing well and has tons of business accounting features.

Cons

No particular flaws with Zoho Books. Has been amazing.

Donald
Overall rating
  • Industry: Program Development
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho Books for the Win!

Reviewed on 08/04/2024

Pros

Zoho books ease of use, ease of implementation and overall user experience.

Cons

They need to advertise in the US more and have a bigger presence because their product is the best out there.

sakhara
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Zoho Books offers many benefits, there are a few drawbacks

Reviewed on 01/03/2024

Pros

For managing invoices, tracking expenses, or reconciling bank transactions, the user-friendly design ensures a seamless experience.
Seamless Integration allowing for easy data synchronization and enhanced functionality.

Cons

Customer support limitations in terms of responsiveness and availability.

Response from Zoho

Hello Sakhara. Thanks for reviewing us. Glad you are having a good experience with Zoho Books. We will work on our limitations and promise to offer you a better experience going forward.

Winnie
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Do work online

Reviewed on 06/09/2023

I use it for project planning and accounting While sitting in my dining room therefore it eased...

I use it for project planning and accounting While sitting in my dining room therefore it eased work for me

Pros

I've been able to manage the accountabilities while at my home by using this software to manage the accountabilities and project planning

Cons

To me it supports homeworking there are four no other thing I like apart from that.

Alternatives Considered

Pipedrive and Wave
Omolayo
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review on Zoho Books

Reviewed on 06/08/2023

Pros

The control and approval process is very good. It is a vwry easy to use software and the project module is very detailed and okay.

Cons

There is no fixed asset module on the software.

jackson
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

online payment system for all

Reviewed on 29/09/2023

it has simplified work in the organization

it has simplified work in the organization

Pros

i like the free invoicing templates provided by the application, it has nice user interface

Cons

it limits number of people one can reach per month

Tracy
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best way to manage your Businesses Finances

Reviewed on 28/03/2023

I never used to know what was going on with my business financials. Now at a glance, I can see...

I never used to know what was going on with my business financials. Now at a glance, I can see money coming and I have an overview of how the business is performing. Tax season is no longer a complete nightmare as everything we need is in Zoho Books.

Pros

Zoho Books is extremely easy to use. I love that I now have 1 place where I do all my invoicing and that I can customise the invoices to my own branding. I love that I can send the invoice to clients directly from the software and then have auto reminders go out to the clients as well as send a Thank you when I receive payment. I also love the ability to link it to my business bank account – so I can reconcile my invoices and transactions easily. Come tax season my accountant can easily access all the reports she needs for any period.

Cons

At first, it was a bit tricky to understand how to link up my bank account but eventually managed to figure it out.

Dan
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very wonderful tool

Reviewed on 30/11/2023

Pros

It is very good for small business accounting service with a clean professional look

Cons

It is requires coding abilities to automate most of its features

David
Overall rating
  • Industry: Security & Investigations
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Price hike

Reviewed on 22/05/2023

Pros

The mobile app is great, doesn't make me want to scream or cringe. Everything feels as though it's exactly where I need it to be and in the order I'll be using it, mostly.Tons of options for reports and forms. Integrates with Zoho CRM. Time tracking and inventory tracking put some icing on the cake.

Cons

I do not like the time tracker, it only works through linking to a task. I have never been satisfied with Zoho support. Another thing people - there aren't many accounting partners to pick from. Ironic... and problematic.Zoho Books WAS priced so well that you couldn't beat it, however now they've hiked it up along side Everest.

Verified Reviewer
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Zoho Books

Reviewed on 22/06/2023

Very positive, a great way to keep track of small business finances.

Very positive, a great way to keep track of small business finances.

Pros

Easy to send invoices and keep track of past payments and request for payments.

Cons

Invoices are not always easy to customize.