Mobile-first employee communication for large organisations
5/5 (8 reviews)Pros
Staffbase helps companies to boost employee experience across the entire workforce. Consistently integrating the needs on white- and bluecollar workers, the platform differs widely from convoluted Social Intranet solution. With a bundle of off-the-shelf plugins and integration, Staffbase easily covers 90 percent of communication requirements and, at the time, serves as portal for collaboration and exchange. Above all, the people at Staffbase really know internal comms inside out – it's an integrated approach, not just SaaS.
Cons
Staffbase is way ahead of its competitors in terms of usability, customer support and features. The only thing that is missing is a Confluence integration – with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months.
Working with the Staffbase system has changed our internal communications completely. Finally, we reach everyone - if they work in front of a computer or in a garage without constant connection to our company network. By now, our main focus in internal communications lies on the employee app.
Our employees respond really well to the system. They now have a place where they can gather current information quickly. And it is also a plattform for quick feedback and interaction.
Additionally, the Staffbase team is very open to feedback and takes on requests for further development.
Pros
Our users get along with the system really well. The navigation throughout the content is rather intuitive.
The Staffbase system has many great features, that you can adopt just the way they are. Also, it's rather simple to find a "work-around" to achieve the results you would like to reach, if the appropriate feature isn't there already.
Also, the administrational system is really easy to work with. Most features are very intuitive to handle and you don't need to be an IT-expert.
Cons
The tools for user behavior analysis are rather simple and don't provide much information about long-term user activity. But, I have high hopes for future developments.
Few features can only be set up by Staffbase. I would like to have more flexibility in changing particular applications myself.
We were looking for a new way for our intranet, a channel into the company.
The communication within our organisation had to become fast, clear and comfortable.
Many different sources of information needed to be combined in one medium.
With this app we have managed this very well in a short time.
The contributions and articles are read within a few hours by at least half of all colleagues, which means very good accessibility.
The app's functions allow you to distribute articles according to the company hierarchy.
Pros
easy handling
self-explanatory
many different useful plugins
rapid implementation
Cons
Chat plugin should become more functional
market-leading apps should serve as a benchmark here
Pros
The application is really easy to use - for administrators as well as for employees. There are a lot of features that could be implemented - and the range of features is continuously increasing.
Cons
There are some small things that could be improved, for example when somebody forgot his password - people get not informed when they entered wrong data, so they wait for the mail to reset their password but they never receive it. It would be better if the system could tell them that they have maybe entered a wrong (or for the system unknown) mail address.
Pros
It's quick and easy to launch. The use for both end-user and administrator is intuitive.
Available for iOS and Android.
Cons
The software is becoming the most important entry point for communication with employees.
Linking other use cases and systems (like personal pay-roll report for example) would be a logical next step, however since the app is hosted in the Cloud there are some security concerns to further integrate the app in our application landscape.
We have 80% non-deskworker and 20% desk worker. So our challenge was to get in dialogue with all employees. And we are! Furthermore we had an important and new channel to inform about actuall themes like reducing the accidents. And we have done it! -15% than last year!
Pros
Everything is easy to handle, for admins and also for users.
Cons
There is nothing in my mind ;) maybe a live-streaming tool would be great.
Pros
Staffbase is easy to use and easy to administer. Our Employees are happy about this improvement and had no difficulty in learning how to use it. Customer Support is great - they help immediately and our key account manager alyways listens to us.
Cons
As one of the many customers we have only small power to influence future improvements on Features. However they always try to find work-arounds.
Pros
Simple and self-explanatory application. Very extensive construction kit with many possibilities. Quick and helpful Support.
Cons
More flexibility in the structure of article selection within a channel would be great.
Viessmann runs its entire internal comms network over the Staffbase platform. We have abolished all printed forms of communications, newsletter and employee magazine. Thanks to the marvelous support from the Staffbase team, we are that 92% of our German employees use the platform on a weekly basis. In the future, we will scale this to additionally target customers and job candidates.