--- description: Learn more about Phorest. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Phorest Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Spa Software](/directory/69/spa-management/software) > [Phorest](/software/101061/phorest-salon-software) # Phorest Canonical: https://www.getapp.com.au/software/101061/phorest-salon-software Page: 1 / 19\ Next: [Next page](https://www.getapp.com.au/software/101061/phorest-salon-software?page=2) > Phorest is an all-in-one solution used by over 9,000 salons and 155,000 hair and beauty professionals worldwide. Phorest is proud to be a life force for our industry, offering everything you need to manage, market and grow your business to take it to the next level. > > Verdict: Rated **4.8/5** by 431 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Phorest Key Benefits: Boost Rebookings: Rebooking + Reconnect Messages - Phorest learns your clients’ booking patterns and can automatically send them a text when they are most likely to rebook. Reconnect helps you to identify and win back lapsing clients -Canadian salons sending rebooking SMS generated revenue 101 times greater than the cost incurred from sending the rebooking messages\* -Canadian salons, on average, “saved” 37 clients during the first three months of 2022, generating $801 from the Reconnect feature.\* Increase Your Clients’ Average Spend: Treat Card + The Marketing Suite - The Treatcard is the largest loyalty system in the industry, with over 4 million end-users. Phorest marketing tools are the next best thing to having your own marketing team. -27% of clients rewarded with Treatcard come back and pay full price for that product or service -Canadian salons generated $100 in revenue for every 100 Marketing text messages they send\* Win New Clients: Phorest’s Online Reputation Manager - Win the Google search and stand out to new clients with your sparkling reviews. -For Canadian salons using Online Reputation, 95% of their Google reviews have a 5-star rating\* -Canadian salons sending automatic review requests were 543% more likely to receive a client review \*According to data for Phorest clients operating in Canada from January 2022 to March 2022 ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 431 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Phorest Software - **Location**: Cranford, US - **Founded**: 2005 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Monthly payment. Pricing depends on requirements. Contact Phorest for a price quote or product demo. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Finnish, German - **Available Countries**: Canada, United States ## Features - API - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Before & After Pictures - Booking Management - Booth Rental Management - Calendar Management - Client Database - Client Management - Client Portal - Client Profiles - Commission Management - Confirmations/Reminders - Credit Card Processing - Customer Database - Customer History ## Integrations (1 total) - Instagram ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Spa Software](https://www.getapp.com.au/directory/69/spa-management/software) ## Related Categories - [Spa Software](https://www.getapp.com.au/directory/69/spa-management/software) - [Salon Software](https://www.getapp.com.au/directory/212/salon/software) - [Massage Therapy Software](https://www.getapp.com.au/directory/975/massage-therapy/software) - [Barbershop Software](https://www.getapp.com.au/directory/1567/barbershop/software) - [Retail POS Systems](https://www.getapp.com.au/directory/1603/retail-pos-system/software) ## Alternatives 1. [Vagaro](https://www.getapp.com.au/software/103275/vagaro) — 4.7/5 (3640 reviews) 2. [DaySmart Salon](https://www.getapp.com.au/software/104583/daysmart-salon) — 4.4/5 (407 reviews) 3. [GlossGenius](https://www.getapp.com.au/software/2034787/glossgenius) — 4.8/5 (349 reviews) 4. [Mangomint](https://www.getapp.com.au/software/164543/mangomint) — 4.9/5 (328 reviews) 5. [Aura Salonware](https://www.getapp.com.au/software/2048126/aura-salonware) — 4.5/5 (84 reviews) ## Reviews ### "A Good Review" — 5.0/5 > **Ken** | *13 August 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: I like the ease of use and the constant pace of updates. It is usually easier for us to handle smaller improvements rather than one update that changes everything at once. > > **Cons**: The online store needs to be more user friendly, from both a consumer and salon perspective. An improvement to this would entice us to add it to our services. > > Any partnership will have their ups and downs but Phorest is a company with a lot of integrity so we know we can trust our partnership with them. ----- ### "phorest review" — 5.0/5 > **April Arreola** | *14 August 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: user friendly, easy access on mobile devices, many useful reports to use. easy inventory counts and ordering process. Ad's manager is such a great set it and forget tool to use along with the marketing emails. > > **Cons**: there is no return inventory besides the returns report. the drag and drop is a bit laggy and tends to be harder to see where things are getting moved to. some reports are a bit confusing, like the retention report. when you archive a guest, they still have the availability to book, but wont show on the appointment screen until you unarchive them. > > Overall I would still highly recommend Phorest to other salon and spa's. They're always coming out with new ideas and features. So quick to respond and help out with questions and concerns we need. ----- ### "Don’t get Phorest" — 1.0/5 > **Tori** | *17 January 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: The staff goals is the only thing that stuck out to me. I liked the idea of having an app but they weren’t able to do that. > > **Cons**: Customer service is bad. They don’t follow through on anything. Onboarding was horrible. Unable to downgrade plans. > > I started using Phorest in July and in January it’s now I decided to end my contract. They have you sign on for a year but broke their side of the contract so now it is null. This company has horrible customer service. Do NOT get any extra add ons such as “app” or “online store”. It was 6 months and I was paying for features I had no access to and the sales people couldn’t ever tell me when it would be finished, what needs to be done. The on boarding was horrible I went from fresha to Phorest and it took months and clients hate Phorest and still complain about it. They messed up our schedule and client appointments. They told me they would credit me this month when I’m signing off the contract and without notice they disabled my account during a work day and took hours to get ahold of anybody. Do yourself a favour and avoid months of hardships and thousands of dollars in the drain. ----- ### "A User-Friendly System" — 4.0/5 > **Laura** | *13 August 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: How user friendly it is for everyone. The system is highly user-friendly for hair salons, designed with the specific needs of stylists, receptionists, and salon managers in mind. Its intuitive interface makes scheduling appointments fast and simple, even for staff with minimal technical experience. Color-coded calendars, drag-and-drop functionality, and automatic reminders reduce the risk of booking errors and no-shows. The client management features are easy to navigate, allowing staff to store notes, preferences, and history for a personalized service experience. Overall, the system significantly improves efficiency and provides a smooth, hassle-free user experience. > > **Cons**: There is nothing that is really that I don't dislike but I would love to see maybe a feature to add when you login to the system birthdays for that day would pop up so we can go that extra little step to show our clients we care. > > Very good since we moved over from other systems. It is such a much easier and user friendly for everyone.. ----- ### "Phorest for life\!" — 5.0/5 > **Kendra** | *15 February 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Phorest has the BEST reporting system I have ever worked with\! Every time I need a number to support my teams growth it is so easy to find\! Also, their customer service is EXCEPTIONAL\! > > **Cons**: The only con I can think of is that there is no way to "split" retail. My salon specializes and when they share a client there is no way to "share" the retail at checkout. But I reported this issue and have been told they are working on it\! > > Overall experience with Phorest is SO good\! Anytime I have questions or need support they are right there to help you\! Plus their marketing features are amazing\! ----- Page: 1 / 19\ Next: [Next page](https://www.getapp.com.au/software/101061/phorest-salon-software?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/101061/phorest-salon-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data