--- description: Learn more about PowerReviews. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: PowerReviews Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [PowerReviews](/software/100829/powerreviews) # PowerReviews Canonical: https://www.getapp.com.au/software/100829/powerreviews Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/100829/powerreviews?page=2) > PowerReviews is a reviews management software that lets brands and retailers collect, display and syndicate customer ratings or reviews, and answer customer questions. It helps reach customers at the moment of purchase and help to drive traffic, increase sales and create actionable insights. > > Verdict: Rated **3.4/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of PowerReviews Ratings \& Reviews: Includes a Review Snapshot that aggregates a summary of all pros, cons and best uses for listings; Inline SEO to improve keyword density; Review Face-Off to display the most helpful positive and negative reviews in a page banner; and Review Accelerator to allow you to reach out to your customers and request they write a review. Questions \& Answers: Includes the ability to set up a virtual FAQ; gather answers from multiple sources; route questions to the most qualified person, verify answers; and use the customizable profanity filter for expert moderation. Social Loyalty: Allows users to reward customers with points, badges and other incentives; use the dashboard to make changes and implement these schemes. Social Discovery: Includes personalized content on Facebook with consumer updates on products, categories and reviewers; the ability to comment on reviews and post reviews to Twitter. Measurement: Includes 80+ out-of-the-box reports and five5 out-of-the-box dashboards; the ability to create customizable reports and set custom alerts. Google Seller Ratings: Automatically displays Google Seller Ratings to increase click-through rates (CTR) on ads. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.4/5** | 7 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: PowerReviews - **Location**: Chicago, US ## Commercial Context - **Pricing Details**: Contact PowerReviews for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Action Management - Activity Tracking - Attribution Modeling - Behavioral Analytics - Benchmarking - CRM - Campaign Analytics - Campaign Management - Collaboration Tools - Commenting/Notes - Competitor Monitoring - Customer Profiles - Customer Surveys - Customizable Reports - Dashboard - Data Import/Export - Engagement Tracking - Gamification - Gift Card Management - Influencer Tracking ## Integrations (23 total) - Annex Cloud Loyalty Experience Platform - Athos Commerce - Bazaarvoice - Cohley - Emarsys - Emplifi Social Marketing Cloud - Epsilon PeopleCloud - Extole - Feedonomics - GoDataFeed - Listrak - Monetate - Movable Ink - Okendo - Reputation Studio ... and 8 more integrations ## Support Options - Email/Help Desk - Phone Support ## Category - [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software) - [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software) - [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software) - [Reputation Management Software](https://www.getapp.com.au/directory/873/reputation-management/software) - [Social Media Analytics Tools](https://www.getapp.com.au/directory/1607/social-media-analytics-tools/software) ## Alternatives 1. [NiceJob](https://www.getapp.com.au/software/110189/nicejob) — 4.9/5 (202 reviews) 2. [XM for Customer Experience](https://www.getapp.com.au/software/130147/customer-frontlines) — 4.6/5 (255 reviews) 3. [Reputation](https://www.getapp.com.au/software/124475/reputation-com) — 4.4/5 (184 reviews) 4. [InputKit](https://www.getapp.com.au/software/2069803/inputkit) — 4.9/5 (37 reviews) 5. [GuestXM](https://www.getapp.com.au/software/2048725/aretheyhappy) — 4.9/5 (15 reviews) ## Reviews ### "The fastest way to get more user generated content" — 4.0/5 > **Verified Reviewer** | *24 March 2021* | Internet | Recommendation rating: 8.0/10 > > **Pros**: With PowerReviews we are getting valuable feedback from our customers, which helps us to grow very quickly. > > **Cons**: The overall impression is very positive. ----- ### "Positive impact on sales" — 4.0/5 > **Kelly** | *21 December 2017* | Publishing | Recommendation rating: 6.0/10 > > **Pros**: Product reviews are a sure way to convert more prospects. In that sense PowerReviews as been instrumental in boosting our online sales. Question \& Answer feature is a nice addition to their overall product. > > **Cons**: Lack of flexibility around product reviews. For example, I wanted to generate a page with all our reviews. Basically an aggregated list of all product reviews in one place. That was virtually impossible without significant development work on PowerReviews's end and additional cost for us. Also, the lack of a tight integration with Google to syndicate the reviews to Google Shopping or Google Trusted Stores is frustrating compared to their competitors. There is no integration with Bing Shopping either, which has prevented us from getting seller ratings in BingAds. We got seller ratings in Google via GTS. The pace of innovation is pretty slow at PowerReviews. They have not brought forth new meaningful tools to the table in years whereas the competition is innovating with better social media integration for example. ----- ### "It works, but is not the best" — 3.0/5 > **Ryan** | *21 July 2023* | Apparel & Fashion | Recommendation rating: 6.0/10 > > **Pros**: Ratings only option has been nice to boost average star rating. > > **Cons**: Email review request is not editable, and has been difficult to integrate with other platforms. > > It works for how we use it, but feels like features could be improved. ----- ### "Best business power review software" — 5.0/5 > **Jason** | *10 August 2021* | Food Production | Recommendation rating: 9.0/10 > > **Pros**: What I love most about this software is that it keeps enables your business to study your consumers behavior by way of reviews, mapping and and social media analytics. This software helps my business because it acts as a consumer and market feedback solution for your business. > > **Cons**: The dashboard is a bit old, other than that I don’t have any problems with this software. > > Definitely would recommend businesses use this software especially for small entrepreneurial businesses. ----- ### "It needs a lot of improvement" — 2.0/5 > **Cristina** | *18 January 2018* | Recommendation rating: 6.0/10 > > **Pros**: The customer support is excellent, and their staff is generally nice which compensates for the fact that the tool has issues. > > **Cons**: The old dashboard, especially how the photos were presented is better visually, with the inclusion of the photos. It has glitches, even though the support is amazing, the back and forth with resolving these is time consuming. Some glitches include missing images and product information. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/100829/powerreviews?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/100829/powerreviews) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data