Time Tracker Reviews

I have been working with the team for the ongoing projects. Keeping track of each every activity was going tougher. The day since I started using time tracker, Tracking was very easy and workflow become smooth.
Highly recommended.

I don't count any cons but I do have some suggestions to grow the users.
They should charge lesser and they needs to work more on billing and invoicing.

We use Time Tracker in our video production company to track billable hours for all invoicing. This includes editing time, purchasing stock footage, equipment rentals, shoots, etc. All of this information needs to be accurately conveyed to Quickbooks in order for us to bill our clients appropriately.

Being a web-based product, there are sometimes when the software is down and you can't access the time tracker. This can cause us to lose track of billable time.

It does what my management team needs it to do. I suppose the integration between their billing set up is satisfactory. They probably feel like changing this system would be such an overhaul that they're willing to stick with this system. That said I guess eBillity accomplishes what the business owner wants.

This tool does not have enough demonstrated empathy for the actual end user. It certainly accomplishes enough for the controller / billing / CEO. However this tool actually makes it harder to communicate my value to the boss, and I'm not complaining about having to use timers. I've worked in a freelance/client service environment long enough to know that every minute of efficiency matters. What I'm talking about is eBillity's specific UI and interaction design. Furthermore, for mid-tier managers, I've heard that they're also irritated by the system's lack of accommodation. I've heard my managers say that it's very difficult to scale in an org with many clients and even more service offerings. They've said that being able to even parse logs out (who worked on what, for how long, and how) is a headache. Managers would like to manage how employees log their time and this tool does not help them do that. It's an input output box. There are few controls or features that make the life of a manager any easier. Thankfully we deliver enough value to our clients that they don't make us jump through hoops to demonstrate a granular level of time reporting. I would suggest eBillity take a serious look at competitors from a UX and design standpoint. This vertical, as you may now, is maturing and design is ever more important to a successful product.

With Time Tracker, I am able to effectively plan and manage my time, allowing me to stay organized and on top of tasks. I love being able to track how much time I spend on projects and the ability to set goals and reminders.

Unfortunately, Time Tracker's interface can be a bit confusing and overwhelming. It also lacks some key features that other time tracking apps have, such as team collaboration capabilities.

I love it because it's user-friendly; literally anyone can use it.

The only thing that I would say is that I haven't found an option to download the data.

Time Tracker is indeed one of the smartest tools for timekeeping and saving. It is such a fast and easy to use App. It did help researchers and employees in various sites keep track of the time they are taking to complete research-related tasks, specifically when engaged with one-on-one research participants. It thus helped us define and allocate research targets more appropriately.

Very seldomly the software will time out and you will have to recalculate time spent on different tasks. It also could be a bit difficult to use on phone screens, and thus researchers out in the field had to create a paper version of their work time, and re-enter it in the app once they are back at the office

It has helped us to keep track of our employees and where they spend their time, keeping records of job-sites w/uploads like photos, billing for services and notes on properties.

It can offer more, like client support, but they are very good because they listen and get things done, like a Spanish version!

I like that you can start a timer from the app. Submitting from Outlook calendar is pretty easy.

I manage multiple calendars and if I need to change the person associated with the entry after the fact, it wipes out the client name and the billing item and if it is marked billable., so you have to reenter it all by hand.

We use Timetracker in our business to record employee work time. I like that we can create different jobs and allocations within the software to specify where employees record time and to what project or job. I also like the rich reporting features and the ability to access employee "time cards" from anywhere that has an internet connection.

The one thing I like the LEAST about this software is the web interface's tendency to become mixed up and VERY difficult to use after resizing on the screen. There are sizing "handles" top bottom and left right of the actual time entry form. This form can be dynamically stretched and adjusted to fit the screen of the monitor an end user is using. Unfortunately, on smaller monitors, the form itself gets mixed up and entry blanks shift all over the screen when adjusting form size. Fortunately, this issue can be fixed by a simple "reset" of the form back to standard. It's more of an inconvenience than issue.

It's the only computer software I have never needed help with. It keeps it simple.

That I have to fill out my timesheet on a computer -- period. I'm just pure old-school. I have no complaints, and want no gift or future surveys.

This software, while not as fast as working in QB, we have a lot of information at our disposal when not working from the office (where we use QB desktop). This has really been key in being able to have one person enter time, run reports, etc. when someone else is using the company file or if we are working remotely. The customer support team is FANTASTIC. We have an issue when we first set up our account and they were amazingly helpful. Informative, but not requiring us to do all the work to fix the problem. It took probably a couple of days, but really was a smooth experience. They are also responsive when we have quick, short questions. They make the overall experience nearly painless when dealing with technical issues.

The software is slightly slower than QB, which makes sense. One of the bigger frustrations is the inability to change items after they have been approved. We can change them in QB, but they'll never update in ebility. We have to do this a fair amount due to how we handle some of our prospective clients before they become a job. It makes the reporting feature less accurate. Other than that, there are a few features in QB that are not offered here, but that is not a major deal. Showing what items have been billed vs. not billed. The report window/feature could also be streamlined a bit more. It's a little clunky, but overall not bad. This is all of course based on our use.

Every business needs to keept tab of all your business operations from knowing employees productivity, the clients, projects making or costing the business more money. With Time Tracker we are able to track time irregadless our location and even if you are offline. The mobile app is handy to work from anywhere. The premium version is reasonably priced for all to afford. Its very easy to use with no to minimal training required. Keeping records with Time Tracker is accurate and helps our company know where and when to cut costs, knowing which employees requires help and training, which projects requires more time to complete among others.

Time is money and when utilised well, you get reward for increased productivity and generally meeting your company’s goals. Time Tracker is what every business needs to suceed

Ease of using mobile app to track time. Ease of adding new customers and employees. Also the customer support is excellent. It is great to be able to get a live person to speak to.

I would like the app to react more quickly. I would like to be able to have the ability to run additional monthly reports automatically (time per customer and provided as separate PDFs that I can provide to my customers with their invoice). I now have to do this manually.

it replaced very cumbersome paper time sheets with a product that connects to our accounting system and allows us to easily create payroll and invoices within that accounting system. The customer service is responsive and knowledgeable.

One feature that seems to have broken in the last year is the connection to Quick Books. It now has to be manually enabled every time we need to connect them. We don't know if this is an issue with Time Tracker or Quick Books, but given our terrible issues with QBs for over a year now, we suspect it might be on their end. Also, the new template does not allow for good PDF printing - I have to change it to "classic" to save the time sheets as PDFs for our files.

The website is great and very user friendly. The layout where you can just put time for each day under the client once is very nice!

The app for the mobile is awful! It does not run smooth and is not setup like the website. The website is nice and shows the client and then the whole week so you can put time under the same client for each day instead of with the app where you have to do the client every time and have a lot more entries.

Its simple and intuitive interface are my favorite aspect. I find that the actual actions of setting a running timer or filling in the times after the fact are both easy to do because the interface is designed in a way that one would predict it should be. The ability to carry over hours on the same task into the next day is very helpful as well due to the fact that as an attorney, often my tasks go way past midnight. This leads to greater clarity for the customer as to what she is being charged for which task that was done when.

What I like least about Ebillity is the fact that it is very difficult to reconfigure the size of the columns in the Timesheets view. there is often not enough room for me to see the entire task description at one glance. Further, there is no way to set up standard task descriptions that could be more speedily added from a dropdown menue. Furthermore, if non-administrators could have access to viewing current billing and invoices without actually being able to change any data that would be a tremendous plus. In small firms, the billing administrator is not always around when clients have questions regarding their bills.

I love how it integrates with QB so easliy, love how it brings over complex transactions such as customers and jobs, service items, payroll items, class tracking, etc. I also love the chat function and have had nothing but excellent service!

that some of my employees find that the mobile app does not work that efficiently. in the past (not recently) have had syncing errors which caused delays.

I like the time tracking and its integration with Jira and basecamp is top-tier because it allows me to keep track of which how much time I had spent on which task and which assignment so it's a good to have tool.

I do not dislike anything about the Time Tracker.

I really like all the options it has and the way that time tracker organizes all the information, it allows me to visualize my work and be able to organize it better.I can reflect all the hours worked and in this way I can make invoices more real to my clientes.By seeing all the time of all the tasks I can identify where I waste time and where I have to be more productive.My daily work improves and projects run faster than before by delegating small non-essential tasks to other workers. It is very useful to focus on what is important

Sometimes it gives a lot of information and it takes time to organize it but it is very useful to have data

Easy to use, the webpage loads quickly. I like the scalable table that you can make larger/smaller. I like that when you can type to search and it does a wildcard search.

Sometimes the time doesn't get saved. The fields are small and can be hard to type a lot of text into. There aren't a lot of features and the mobile app isn't very good. It won't keep my signed in either, which is very annoying.