---
description: Learn more about Surveytagger. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Surveytagger Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Surveytagger](/software/100725/surveytagger)

# Surveytagger

Canonical: https://www.getapp.com.au/software/100725/surveytagger

> Surveytagger takes in customer comments in an Excel file and tags the comments with topic and sentiment. Results are presented in a dashboard with drill-down capability and Excel exports. Surveytagger works in ten languages: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish and Swedish.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Surveytagger

Surveytagger shows what is being said and what is the sentiment in an easy to use dashboard with simple point-and-click drilling and more advanced filtering tools. With Surveytagger analysing customer feedback is easier, faster and more fun than any other tool.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Etuma
- **Founded**: 2011

## Commercial Context

- **Starting Price**: EUR 250.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Surveytagger offers a free 30-day trial. Subscription is 250 €/month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish, Swedish
- **Available Countries**: Australia, Brazil, Canada, China, Finland, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- API
- Commenting/Notes
- Dashboard
- Data Analysis Tools
- Email Marketing
- Feedback Management
- Language Detection
- Monitoring
- Natural Language Processing
- Predictive Modeling
- Sentiment Analysis
- Tagging
- Taxonomy Classification
- Text Analysis
- Topic Clustering

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Survey Software](https://www.getapp.com.au/directory/234/survey/software)

## Related Categories

- [Survey Software](https://www.getapp.com.au/directory/234/survey/software)
- [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)
- [Text Mining Software](https://www.getapp.com.au/directory/1161/text-mining/software)

## Alternatives

1. [Chattermill](https://www.getapp.com.au/software/2042567/chattermill) — 4.5/5 (25 reviews)
2. [Thematic](https://www.getapp.com.au/software/116287/thematic) — 4.9/5 (15 reviews)
3. [Cauliflower](https://www.getapp.com.au/software/2049873/cauliflower) — 4.9/5 (12 reviews)
4. [Netigate](https://www.getapp.com.au/software/2051215/netigate) — 4.6/5 (25 reviews)
5. [Lumoa](https://www.getapp.com.au/software/108281/lumoa) — 4.4/5 (12 reviews)

## Reviews

### "Quickly see key areas your customers complain about" — 4.0/5

> **Loek** | *19 September 2016* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to get started. Multi-lingual. Quick to get to the most important feedback areas. Rather affordable, not expensive to take into use.
> 
> **Cons**: It can take a few months to finetune the analysis results, but that's the same for any text analytics / language processing solution.
> 
> Having used Etuma for a few years I have come to appreciate how easy it is to use the service to find the key themes in our customers' feedback, pointing you quickly to the key issues. It is also easy to connect new data sources, and it can handle feedback from different languages. Like with any language / text analysis solution, it takes a bit of time initially to get the results finetuned.

## Links

- [View on GetApp](https://www.getapp.com.au/software/100725/surveytagger)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/surveytagger/> |
| en-AE | <https://www.getapp.ae/software/100725/surveytagger> |
| en-AU | <https://www.getapp.com.au/software/100725/surveytagger> |
| en-CA | <https://www.getapp.ca/software/100725/surveytagger> |
| en-GB | <https://www.getapp.co.uk/software/100725/surveytagger> |
| en-IE | <https://www.getapp.ie/software/100725/surveytagger> |
| en-NZ | <https://www.getapp.co.nz/software/100725/surveytagger> |
| en-SG | <https://www.getapp.sg/software/100725/surveytagger> |
| en-ZA | <https://www.getapp.za.com/software/100725/surveytagger> |

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