--- description: Learn more about Meltwater. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Meltwater Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/104/social-media/software) > [Meltwater](/software/100643/meltwater) # Meltwater Canonical: https://www.getapp.com.au/software/100643/meltwater Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/100643/meltwater?page=2) > Meltwater media intelligence tracks over 275,000 global online news sources, and has partnerships for print and broadcast monitoring. Social media listening covers Twitter, Facebook, Instagram, YouTube, comment, review sites, forums, message boards and over 300 million blogs. > > Verdict: Rated **4.0/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Meltwater Listen: Gain insight into more than 275,000 global online news sources, Twitter, Facebook, Instagram, YouTube, comment, review sites, forums, message boards and over 300 million blogs. Analyse: Evaluate media coverage with ease, using both qualitative and quantitative metrics. Meltwater's ever expanding widget library allows clients to seamlessly create dashboards to help visualise media coverage and report on the ROI of their efforts. Everything is interactive and exportable, to give the context behind the numbers. Engage: Use analysis insights to inform and start two way conversations with advocates, journalists and social media influencers directly through our platform. Meltwater identifies the most relevant people to reach out to, as well as helping customers to understand the channel that makes the most sense to start that dialogue on. Distribute: Showcase ROI and keep stakeholders informed. Distribute media coverage through customised newsletters, stream selected content to a website, intranet, or Slack channel. Distribute press releases, either directly through the platform, or via a newswire. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 96 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Meltwater - **Location**: San Francisco, Norway - **Founded**: 2001 ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Irish, Italian, Japanese, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: China, Finland, France, Germany, Italy, Japan, Norway, Spain, Sweden ## Features - @mentions - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Ad hoc Reporting - Alerts/Notifications - Approval Process Control - Article Author Database - Audience Analytics - Audience Engagement - Audience Targeting - Automated Publishing - Automated Scheduling - Behavior Analytics - Benchmarking - Brand Management - Brand Tracking - Calendar Management - Campaign Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Social Media Marketing Tools](https://www.getapp.com.au/directory/104/social-media/software) ## Related Categories - [Social Media Marketing Tools](https://www.getapp.com.au/directory/104/social-media/software) - [Campaign Management Software](https://www.getapp.com.au/directory/304/campaign-management/software) - [Public Relations Software](https://www.getapp.com.au/directory/311/public-relations/software) - [All-in-One Marketing Tools](https://www.getapp.com.au/directory/310/online-marketing/software) - [Social Media Management Tools](https://www.getapp.com.au/directory/927/social-media-management/software) ## Alternatives 1. [HubSpot Marketing Hub](https://www.getapp.com.au/software/20444/hubspot-marketing) — 4.5/5 (6220 reviews) 2. [Zoho Social](https://www.getapp.com.au/software/102087/zoho-social) — 4.7/5 (3388 reviews) 3. [Publer](https://www.getapp.com.au/software/2051844/publer) — 4.8/5 (900 reviews) 4. [Hootsuite](https://www.getapp.com.au/software/20432/hootsuite) — 4.4/5 (3795 reviews) 5. [Agorapulse](https://www.getapp.com.au/software/91082/agorapulse) — 4.6/5 (713 reviews) ## Reviews ### "Map" — 5.0/5 > **Sanjay** | *30 March 2019* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: Here is a good software. The person can easily see the map of any place in its device and use it. > > **Cons**: The quality of the map of the software is not so high that I can tell it to myself very clear. > > It's a good software that saves time and sitting at home can use it in its small device and it makes it easier for the person to arrive and a free demo of any place can tell. ----- ### "We use Meltwater Daily and Have for Years... Great tool and service." — 5.0/5 > **Jeff** | *14 May 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: The breadth of features. Ease of use and flexibility. Daily email reports, customizable Dashboards, integration with analytics and social platforms, comprehensive media/influencer database and contact platform. Outstanding proactive service and support. > > **Cons**: No real complaints about the software. It is very robust and even after several years, we are finding new beneficial ways to leverage Meltwater. > > We've been a customer for 3+ years and use Meltwater on a daily basis. Initially, we were mostly using the media monitoring features exclusively, and that alone was enough value to justify our account. More recently we've also been using the Influencer platform for media research and outreach and that has also proven to be extremely useful. Much of our content marketing is driven by things we're able to uncover on a daily basis using Meltwater. ----- ### "Affordable but over hyped and not suitable for a large company" — 3.0/5 > **Emily** | *12 March 2018* > > **Pros**: I worked for a large automotive company and moved from NetBase to Sysomos due to cost and ease of use. Sysomos is certainly easy to use and fulfills the basic needs of a small to medium size business - I don't think it's ideal if you have to dive into analytics and provide in depth numbers. If that's the case, Sysomos is not for you. > > **Cons**: I found that Sysomos wasn't delivering the analytics that execs were looking for and there was a lot of manual work that went into it. The content planning side of the software seemed promising until I had to use it daily and dealt with glitches of the screen freezing or not being able to scroll up/down. When presenting content to client and using Sysomos, I was embarrassed. Training was not great, there were so many things he missed out on and we found out later on that we were not using the software to it's absolute fullest due to poor training. ----- ### "Simple Intuitive Social Media Monitoring" — 5.0/5 > **Dawn** | *29 January 2021* | Retail | Recommendation rating: 7.0/10 > > **Pros**: I'm a business owner for a small ecommerce based business. Social media is a huge part of our advertising and it's extremely time consuming to manage entirely on my own. This software allows me to view important analytics in one place. The interface is extremely intuitive and very easy to use. Everything you "need" to know is on the front page. You can see everything from mentions to impressions and new followers all in one place. They even have a "positivity percentage" and "competitive rank" that compares your audience reaction to others in a similar field. > > **Cons**: I've used quite a few social media marketing tools. This one is simple- and that's one thing I really like about it. But I'd like to see a few more options. I really wish I could find a software that allowed me to both manage and monitor in the same application. But, alas, I can only find softwares that do one or the other. > > If you are new to social media marketing and need a software that is easy to follow, Meltwater is one of the best on the market. It will give you all of the tools you need to effectively take your social media presence to the next level by comparing previous posts and finding what truly works best for your brand. ----- ### "All you need for monitoring mentions" — 5.0/5 > **Andrey** | *29 November 2019* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: I'm happy with that how a tool like Sysomos can be so amazing\! It is great at monitoring media mentions and pull data from everywhere. There are many sub-tools of Sysomos which are helpful in finding the relevant search results of the quiries you're looking for. > > **Cons**: You need to work further to build the right search queries so to gather only high-quality and relevant results from searches. > > Marketing awareness of brand and products by way of the social publishing tool ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/100643/meltwater?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/100643/meltwater) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data