--- description: Learn more about Webtrends. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Webtrends Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/113/website-monitoring/software) > [Webtrends](/software/100535/webtrends) # Webtrends Canonical: https://www.getapp.com.au/software/100535/webtrends > Webtrends is a web and mobile analytics and a website monitoring software that in depth real-time website reports, trends, traffic source analysis and visitor assessment through the one Webtrends dashboard. Webtrends offer an array of tools and solutions to help you get the best out of your websites online performance and identifies key metrics amongst your visitors. > > Verdict: Rated **4.2/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Webtrends Digital Measurement, Multi-Channel Measurement and Heatmaps - Webtrends assesses your online platforms (eg. website, forum, blog, social media, press releases etc.) via the one reporting dashboard to display real-time search trends and visitor insights with the ability to scale visitors mouse-downs, clicks and click-outs through heatmap detection. Webtrends Streams®, Website Measurement and SAP Integration - Webtrends allows you to completely customize your reporting dashboard by adding and taking away certain feeds or sources. Once these Webtrends Streams® have been taking away you can measure the effectiveness of your website on different levels. Webtrends is also completely integratable with SAP, allowing you to view your entire SAP portfolio from within the main Webtrends login. Social and Mobile Measurement, Targeting and Segmentation - Webtrends gathers and assesses your enterprises online traffic sources from mobile and social. With the growing number of mobile search users each month, Webtrends identifies trends among these people so you can segment audiences and create marketing/reachout strategies. Training resources, packages and support - Webtrends offer a vast amount of online training videos to help you get setup and analyzing as well as scalable plans and online support - telephone support included based on your subscription. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 5 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Webtrends - **Founded**: 1993 ## Commercial Context - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Customizable Reports - Monitoring - Real-Time Reporting - Reporting/Analytics - Unmoderated Testing - Usability Testing - Website Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Website Monitoring Software](https://www.getapp.com.au/directory/113/website-monitoring/software) ## Related Categories - [Website Monitoring Software](https://www.getapp.com.au/directory/113/website-monitoring/software) - [Automation Testing Tools](https://www.getapp.com.au/directory/389/testing/software) - [Webinar Software](https://www.getapp.com.au/directory/682/webinars/software) - [Web Analytics Tools](https://www.getapp.com.au/directory/109/web-analytics/software) - [Mobile Analytics Software](https://www.getapp.com.au/directory/1041/mobile-analytics/software) ## Alternatives 1. [Pendo](https://www.getapp.com.au/software/107315/pendo-platform) — 4.5/5 (238 reviews) 2. [Matomo](https://www.getapp.com.au/software/2053481/matomo) — 4.7/5 (62 reviews) 3. [Hotjar](https://www.getapp.com.au/software/101789/hotjar) — 4.6/5 (539 reviews) 4. [Fullstory](https://www.getapp.com.au/software/116603/fullstory) — 4.6/5 (67 reviews) 5. [Contentsquare](https://www.getapp.com.au/software/133403/contentsquare) — 4.8/5 (116 reviews) ## Reviews ### "Website campaigns tool" — 5.0/5 > **Carine Sylvie** | *14 November 2023* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: It's a tool I use to personalise and target my campaigns. > > **Cons**: It's a very practical tool. So far I haven't had any problems using it. ----- ### "In Search of Webtrends" — 5.0/5 > **Nazim** | *28 July 2021* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: easy to use. I also use other programs but this is the one I use most often. > > **Cons**: A little expensive compared to others. It is more suitable for e-commerce sites. I don't use integrity. > > I use it for my page analytics. I check the daily, monthly usage of the page. for updates on regulations accordingly. review features are important. ----- ### "Once running, simple A/B tooling for your website with great visual editor" — 4.0/5 > **Paul** | *19 May 2020* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Optimize works nice on your website, not delaying the website or decreasing your page score. Luckily the installation videos were really helpful, I even got lost a bit in the interface, but once you play around you can setup easily an a/b test or track clicks, the editor is really click and go, it shows your website and you can select a DOM element from your website. Recommended if you don't have time to use complicated tools, but have a look at the videos first. > > **Cons**: The need to have chrome and to install a plugin, maybe to create something web based, without the need for extensions, you don't see what the extension is doing and sometimes drops a connection error {"error":"read ECONNRESET","message":"read ECONNRESET"} when you want to go to fast. > > Recommended for users that don't have the full knowledge of A/B testing tools, its really doable and gives you insight information about your website and what people do on your site\! ----- ### "Great analytical reporting tool" — 4.0/5 > **Verified Reviewer** | *5 March 2018* | Automotive > > **Pros**: Webtrends allows me to create custom reports from the data captured in the logs. With the proper site tagging, I can get the data for just about anything from the site to enable me to create custom reports to use to analyze user behavior. I can drill down and even export the report results into excel. > > **Cons**: Unable to set the defaults for the exports. I always have to change the max \# of rows to export to all as well as the folder I wish to export to. It would be nice to be able to set these values so I do not have to change them all the time. ----- ### "WebTrends" — 3.0/5 > **Bediss** | *14 December 2023* | Wholesale | Recommendation rating: 6.0/10 > > **Pros**: La facilité d'utilisation de l'interface et la personnalisation des rapports > > **Cons**: La nécessité de gérer attentivement les paramètres de confidentialité et les consentements liés à la collecte des données ## Links - [View on GetApp](https://www.getapp.com.au/software/100535/webtrends) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data